Great people! Always a smooth transaction!!!
DENNIS BIRD
Customer Reviews for Mendenhalls Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All taken care of!!
TOMAS PARISExcellent service second time in a row.
Brian ValetuttiVery friendly and professional.
Kris SwansonYou can’t make this location better they’re very good
Joe PullellaThere was an issue logging in the digital system. Dealer did a manual contract to get me on the road.
Glenn BearesDrop box was somewhat difficult to locate. Not related to the location, but the app kept crashing in me for the return and was extremely frustrating
Keith HoldsworthNo improvements needed. Fast, professional service and great price.
DANIEL STRUNKThis facility was great
Judy Caroll MeltonVery accommodating
William DaughenbaughVery easy to rent from customer service was excellent an very friendly.
Shay MaysMendenhalls Garage is a Cecil County legend always awesome service. Our truck was in showroom condition fully fueled and ready to work. Recommend this Garage for Uhaul rentals.
Keith CooperThe people were very nice and made the renting experience pleasant.
david ShafranskyI had a rent a car dolly last minute to pick up a new to us vehicle. The check in and hitching process was quick but thorough. Even though it was near the end of their business day (Saturday), the couple was very friendly and accommodating. Great experience!
Drew CasnerOld fashioned custom service.
LEON KLECKNEREverything went smoothly, great customer service!
Brian KilloughKay and Patsy create an ease of use of equipment from reservation to drop off. Perfect!
RICHARD MEHRERI always get excellent service when I rent from Mendenhalls!
LISA WELCHAlways great customer service
Joseph MahanGood folks to work with
Doug SavickI have rented from them twice now and they were awesome
KARL LUCASMr. Mendenhall was extremely helpful and courteous. The equipment was more than adequate.
James AlthouseThank you for excellent experience!
david kormanickiThe retailers were very cordial and professional.
geoffrey extavourFourth time I have rented from this location as part of a house move. Never an issue.
Joseph SchubertNone
Nelson CopelandDecent and well working trailer.
Erik CarlsenNA
Charles StarksOutstanding customer service. Jay and his wife take great care to take care of their customers. The equipment is in a good location to be able to hook up and return. I prefer this location a d will rent again. Outstanding u haul location.
Glenn BearesI signed up for the Mobile app Travel Share program so that I could just pick up the vehicle, just in case my timing was off. Luckily I arrived in time to catch the personnel in the facility because the app did not work. That was a major disappointment and if I had been a few more minutes behind schedule, ALL of my plans would have fallen through. The owners at Mendenhalls were excellent and helpful!! Great place for business.
George RiversGreat location and great management team, would 110% recommend to anyone to rent there!!!!
Dan HollisVery helpful
Seth BachGreat equipment and the people were super nice and accommodating.
Richard MillerMendenhalls Garage is a great place to rent a U Haul. Jay and Patsy went above and beyond helping me find a truck at the last minute. I only needed a vehicle for a few hours and they were able to rent me a truck on the spot even though that truck was reserved for the next morning. Everything worked out great! Patsy works hard at keeping the vehicles clean and it shows. The truck was spotless; front and back. There is a gas station right across the street so returning the truck with a full tank of gas is easy and convenient. They will remind you about a low bridge on Casho Mill Rd, but I also found a low bridge on Hickory Hill Rd as I tried to get from State Rd. to Blake Rd. Fortunately it was very easy to back up and turn around. I recommend using Mendenhalls Garage for any moving needs. Great experience.
Denise DunlapEmployees were polite and helpful. I would absolutely utilize this location again.
John MastalskiRental process was a breeze.
Greg ManersEverything went well, would def. use them again!
mark holveckEveryone was very nice and fast. Extremely helpful
James KuhnEverything was great
Michael JohnsonVery nice people very helpful
Jack PotterExcellent service. Rental process went smoothly and equipment worked well.
Brian ValetuttiBest trailer rental prices in my area. Professional and friendly staff, great experience. Definitely will be renting a UHAUL trailer again.
DANIEL STRUNKOnly issue I had with my experience was dealing with uhaul itself. Changed my pickup location 3 times and each time to a further location. Had already made the plans so was stuck driving almost an hour further than originally planned to pick up. Then when it came to drop off the location was changed without me knowing until I was already at the location. Then I was charged a fuel and mileage surcharge because I was over driving to the new drop off location.
James FoleyI have already recommended them to a Friend and it's been less than 24 hours. Jay was amazing, helped me hook up and disconnect when I brought the trailer back. Customer service A1
Sara HollandMaking sure the availability shown on the internet is accurate. Had to go 10 more miles out of the way to get a truck and that's after we tried 3 other locations that said they had it and didn't.
Alexandra NegronVery good service. This is my second time renting a UHaul from Mendenhall's. They have a good selection of vans in very great condition.
Vincent KnightFriendly staff, easy entrance and exit. A++.
Curtis JeandellThe service was very good and the personnel were very friendly. The equipment was in good condition.
JB MartinAbsolutely wonderful, Jay was very helpful from beginning to end. He even met me when I returned the trailer(Sunday). Overall great experience...
David Kinney.
Thomas ShortEverything was nice and easy. Great customer service. I would definitely recommend this place.
gary beamNice people to work with.
John SchreierNo comment
Lawrence WhartonIf there are more customer / friendly people like this man that explained how to strap the vehicle onto the dolly, it would be better for uhaul . This guy was a gentleman
RICARDO DOZIER