Customer Reviews for Mendenhalls Garage
(U-Haul Neighborhood Dealer)

1,145 reviews

2963 Telegraph Rd   Elkton, MD 21921

(410) 392-4701

Office Hours

  • Monday - Friday:
    7:30 am - 12 pm / 1 pm - 6 pm
  • Saturday:
    7:30 am - 12 pm / 1 pm - 3 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(410) 392-4701

2963 Telegraph Rd
Elkton, MD 21921

Services at this Location:

Office Hours

  • Monday - Friday:
    7:30 am - 12 pm / 1 pm - 6 pm
  • Saturday:
    7:30 am - 12 pm / 1 pm - 3 pm
  • Sunday:
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great people! Always a smooth transaction!!!

DENNIS BIRD 
Rating:
4.0

Customer did not leave a comment.

JEREMY WEBSTER 
Rating:
5.0

All taken care of!!

TOMAS PARIS 
Rating:
5.0

Customer did not leave a comment.

DENNIS BIRD 
Rating:
5.0

Customer did not leave a comment.

Stacy Quinter 
Rating:
5.0

Customer did not leave a comment.

James Ley 
Rating:
5.0

Customer did not leave a comment.

MARY BIRD 
Rating:
5.0

Customer did not leave a comment.

Tyler Courtney 
Rating:
5.0

Excellent service second time in a row.

Brian Valetutti 
Rating:
5.0

Very friendly and professional.

Kris Swanson 
Rating:
5.0

You can’t make this location better they’re very good

Joe Pullella 
Rating:
5.0

Customer did not leave a comment.

Jan Andzelm 
Rating:
5.0

Customer did not leave a comment.

BLAISE MATTHEWS 
Rating:
5.0

There was an issue logging in the digital system. Dealer did a manual contract to get me on the road.

Glenn Beares 
Rating:
4.0

Customer did not leave a comment.

Vernon Ford 
Rating:
5.0

Customer did not leave a comment.

John Ridler 
Rating:
4.0

Drop box was somewhat difficult to locate. Not related to the location, but the app kept crashing in me for the return and was extremely frustrating

Keith Holdsworth 
Rating:
5.0

No improvements needed. Fast, professional service and great price.

DANIEL STRUNK 
Rating:
4.0

Customer did not leave a comment.

Terry Piatt 
Rating:
5.0

This facility was great

Judy Caroll Melton 
Rating:
5.0

Customer did not leave a comment.

Christopher Lukeman 
Rating:
5.0

Customer did not leave a comment.

David Pyle 
Rating:
5.0

Very accommodating

William Daughenbaugh 
Rating:
5.0

Very easy to rent from customer service was excellent an very friendly.

Shay Mays 
Rating:
5.0

Mendenhalls Garage is a Cecil County legend always awesome service. Our truck was in showroom condition fully fueled and ready to work. Recommend this Garage for Uhaul rentals.

Keith Cooper 
Rating:
1.0

Customer did not leave a comment.

Mohamed Doukoure 
Rating:
5.0

Customer did not leave a comment.

Phillip Siefkas 
Rating:
5.0

The people were very nice and made the renting experience pleasant.

david Shafransky 
Rating:
5.0

I had a rent a car dolly last minute to pick up a new to us vehicle. The check in and hitching process was quick but thorough. Even though it was near the end of their business day (Saturday), the couple was very friendly and accommodating. Great experience!

Drew Casner 
Rating:
5.0

Customer did not leave a comment.

keith baynes 
Rating:
5.0

Old fashioned custom service.

LEON KLECKNER 
Rating:
5.0

Everything went smoothly, great customer service!

Brian Killough 
Rating:
5.0

Customer did not leave a comment.

ROBERT HUDLER 
Rating:
5.0

Kay and Patsy create an ease of use of equipment from reservation to drop off. Perfect!

RICHARD MEHRER 
Rating:
5.0

Customer did not leave a comment.

Frederick Florian 
Rating:
5.0

I always get excellent service when I rent from Mendenhalls!

LISA WELCH 
Rating:
5.0

Always great customer service

Joseph Mahan 
Rating:
3.0

Customer did not leave a comment.

Bradley Taylor 
Rating:
5.0

Good folks to work with

Doug Savick 
Rating:
5.0

I have rented from them twice now and they were awesome

KARL LUCAS 
Rating:
4.0

Customer did not leave a comment.

Jimmy Thacker 
Rating:
5.0

Mr. Mendenhall was extremely helpful and courteous. The equipment was more than adequate.

James Althouse 
Rating:
5.0

Customer did not leave a comment.

KIM HARRIS 
Rating:
5.0

Customer did not leave a comment.

Brian Valetutti 
Rating:
5.0

Thank you for excellent experience!

david kormanicki 
Rating:
5.0

Customer did not leave a comment.

Fred Thompson 
Rating:
5.0

The retailers were very cordial and professional.

geoffrey extavour 
Rating:
5.0

Fourth time I have rented from this location as part of a house move. Never an issue.

Joseph Schubert 
Rating:
5.0

Customer did not leave a comment.

DANIEL STRUNK 
Rating:
5.0

Customer did not leave a comment.

Anita Hall 
Rating:
3.0

None

Nelson Copeland 
Rating:
5.0

Decent and well working trailer.

Erik Carlsen 
Rating:
5.0

Customer did not leave a comment.

HOWARD SUDLER 
Rating:
5.0

NA

Charles Starks 
Rating:
4.0

Customer did not leave a comment.

Monica Parker 
Rating:
4.0

Customer did not leave a comment.

Mark Rizzo 
Rating:
5.0

Outstanding customer service. Jay and his wife take great care to take care of their customers. The equipment is in a good location to be able to hook up and return. I prefer this location a d will rent again. Outstanding u haul location.

Glenn Beares 
Rating:
5.0

Customer did not leave a comment.

Joseph Long 
Rating:
4.0

I signed up for the Mobile app Travel Share program so that I could just pick up the vehicle, just in case my timing was off. Luckily I arrived in time to catch the personnel in the facility because the app did not work. That was a major disappointment and if I had been a few more minutes behind schedule, ALL of my plans would have fallen through. The owners at Mendenhalls were excellent and helpful!! Great place for business.

George Rivers 
Rating:
5.0

Customer did not leave a comment.

Bryant Wooten 
Rating:
5.0

Great location and great management team, would 110% recommend to anyone to rent there!!!!

Dan Hollis 
Rating:
5.0

Very helpful

Seth Bach 
Rating:
5.0

Great equipment and the people were super nice and accommodating.

Richard Miller 
Rating:
3.0

Customer did not leave a comment.

alex myers 
Rating:
5.0

Customer did not leave a comment.

dyrol powell 
Rating:
5.0

Customer did not leave a comment.

Randall Astle 
Rating:
5.0

Mendenhalls Garage is a great place to rent a U Haul. Jay and Patsy went above and beyond helping me find a truck at the last minute. I only needed a vehicle for a few hours and they were able to rent me a truck on the spot even though that truck was reserved for the next morning. Everything worked out great! Patsy works hard at keeping the vehicles clean and it shows. The truck was spotless; front and back. There is a gas station right across the street so returning the truck with a full tank of gas is easy and convenient. They will remind you about a low bridge on Casho Mill Rd, but I also found a low bridge on Hickory Hill Rd as I tried to get from State Rd. to Blake Rd. Fortunately it was very easy to back up and turn around. I recommend using Mendenhalls Garage for any moving needs. Great experience.

Denise Dunlap 
Rating:
3.0

Customer did not leave a comment.

Keith Stevens 
Rating:
5.0

Employees were polite and helpful. I would absolutely utilize this location again.

John Mastalski 
Rating:
5.0

Customer did not leave a comment.

CHRIS SYCALIK 
Rating:
5.0

Rental process was a breeze.

Greg Maners 
Rating:
5.0

Everything went well, would def. use them again!

mark holveck 
Rating:
3.0

Customer did not leave a comment.

Andreas Kornfeld 
Rating:
5.0

Customer did not leave a comment.

Bill Eby 
Rating:
4.0

Customer did not leave a comment.

Darcy Lea 
Rating:
5.0

Customer did not leave a comment.

William Bratcher 
Rating:
5.0

Everyone was very nice and fast. Extremely helpful

James Kuhn 
Rating:
4.0

Everything was great

Michael Johnson 
Rating:
5.0

Very nice people very helpful

Jack Potter 
Rating:
5.0

Excellent service. Rental process went smoothly and equipment worked well.

Brian Valetutti 
Rating:
5.0

Best trailer rental prices in my area. Professional and friendly staff, great experience. Definitely will be renting a UHAUL trailer again.

DANIEL STRUNK 
Rating:
5.0

Only issue I had with my experience was dealing with uhaul itself. Changed my pickup location 3 times and each time to a further location. Had already made the plans so was stuck driving almost an hour further than originally planned to pick up. Then when it came to drop off the location was changed without me knowing until I was already at the location. Then I was charged a fuel and mileage surcharge because I was over driving to the new drop off location.

James Foley 
Rating:
5.0

Customer did not leave a comment.

MICHAEL APPLEYARD 
Rating:
5.0

Customer did not leave a comment.

RICHARD MEHRER 
Rating:
5.0

I have already recommended them to a Friend and it's been less than 24 hours. Jay was amazing, helped me hook up and disconnect when I brought the trailer back. Customer service A1

Sara Holland 
Rating:
5.0

Making sure the availability shown on the internet is accurate. Had to go 10 more miles out of the way to get a truck and that's after we tried 3 other locations that said they had it and didn't.

Alexandra Negron 
Rating:
5.0

Customer did not leave a comment.

Thomas Barboun 
Rating:
5.0

Customer did not leave a comment.

Edward Dudkewitz 
Rating:
5.0

Customer did not leave a comment.

ERIC BAUMANN 
Rating:
5.0

Very good service. This is my second time renting a UHaul from Mendenhall's. They have a good selection of vans in very great condition.

Vincent Knight 
Rating:
5.0

Friendly staff, easy entrance and exit. A++.

Curtis Jeandell 
Rating:
5.0

The service was very good and the personnel were very friendly. The equipment was in good condition.

JB Martin 
Rating:
5.0

Absolutely wonderful, Jay was very helpful from beginning to end. He even met me when I returned the trailer(Sunday). Overall great experience...

David Kinney 
Rating:
5.0

.

Thomas Short 
Rating:
5.0

Customer did not leave a comment.

PAPA YAMUAH 
Rating:
5.0

Everything was nice and easy. Great customer service. I would definitely recommend this place.

gary beam 
Rating:
5.0

Nice people to work with.

John Schreier 
Rating:
5.0

No comment

Lawrence Wharton 
Rating:
5.0

If there are more customer / friendly people like this man that explained how to strap the vehicle onto the dolly, it would be better for uhaul . This guy was a gentleman

RICARDO DOZIER 
Rating:
5.0

Customer did not leave a comment.

Tammy Feliciano 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top