Customer Reviews for McNabbs Service & Repair
(U-Haul Neighborhood Dealer)

871 reviews

4948 Hamilton Blvd   Allentown, PA 18106
(at the corner of Brookside and Hamilton)

(610) 628-9752

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(610) 628-9752

4948 Hamilton Blvd
Allentown, PA 18106
(at the corner of Brookside and Hamilton)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

BRYON GEHMAN 
Rating:
5.0

Customer did not leave a comment.

JEFF MANN 
Rating:
4.0

Have a little more of a selection of truck sizes available But the space is not very big so that might not be attainable

NICK AMATO 
Rating:
5.0

All good, thanks!

Janet LaCava 
Rating:
4.0

Customer did not leave a comment.

Madeline Hernandez 
Rating:
5.0

Everything great!

Raymond Kennedy 
Rating:
5.0

Customer did not leave a comment.

Bernard Baran 
Rating:
1.0

THE LOCK ON BACK OF U HAUL WAS BROKEN, I COULD NOT LOCK MY BELONGINGS OVER NIGHT, AND ITEMS WERE STOLEN. VAN HAD 146,000 MILES, TRUCK WAS SHAKING WHILE DRIVING

ROSE PARLIN 
Rating:
5.0

Customer did not leave a comment.

Kenneth Kapes 
Rating:
5.0

Customer did not leave a comment.

ROBERT OSBORN 
Rating:
5.0

Great Customer Service Manager easy in and out in a few minutes highly recommend.

Daniel Pressmann 
Rating:
5.0

Great customer service!

AARON VERES 
Rating:
5.0

Customer did not leave a comment.

DONALD MARGIOTTA 
Rating:
5.0

The best location and help !! I highly recommend this place. The van was easy to manage as well. Thank you !

Christine Vellani 
Rating:
5.0

Customer did not leave a comment.

WILLIAM LITHGOW 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER GEIST 
Rating:
3.0

Customer did not leave a comment.

Thomas Butler 
Rating:
5.0

Customer did not leave a comment.

Mark Wieder 
Rating:
5.0

Customer did not leave a comment.

Mauricio Chavez 
Rating:
5.0

Customer did not leave a comment.

Claudio Ruba 
Rating:
5.0

Customer did not leave a comment.

Stephanie Hunter 
Rating:
5.0

Customer did not leave a comment.

JORGE BROWN 
Rating:
5.0

Customer did not leave a comment.

ROBERT REIGHARD 
Rating:
5.0

Customer did not leave a comment.

Judith Lichtenwalner 
Rating:
5.0

Customer did not leave a comment.

Joanne Marchetto 
Rating:
4.0

One moreover truck

AL HAKANSON 
Rating:
5.0

Can’t think of anything that needs improvement!!!

Jeff Rissell 
Rating:
5.0

I would hands down recommend McNabbs location; friendly, nice, and had the truck I reserved when I showed up.It was clean and had no issues, unlike at Lower Macungie Self Storage (LMSS), reservation 25031355. Drive the extra miles and go to McNabbs. LMSS was a terrible experience. I originally rented at LMSS and when I showed up, the associate said you were not supposed to be able to rent that vehicle online, it's not available. I explained I had a reservation, but she said it didn't matter, they didn't have the truck. She was rude from the start. I said my reservation says guaranteed and she remarked, Uhaul does not guarantee the truck, time, or location of a rental. If I wanted a truck, I would have to drive to another location. I didn't have the time that day so I left and called 800 number for Uhaul. That associate was understanding and explained LMSS was wrong, cancelled res and refunded me the advertised $50 guarantee. I would have left this review for that reservation but since it was cancelled, I cannot leave a review, so adding it to McNabbs. In the end, so glad I booked at McNabbs for another day. I will only use McNabbs in the future. Thanks again!

Colleen Kester 
Rating:
5.0

Customer did not leave a comment.

Shane Crown 
Rating:
5.0

Customer did not leave a comment.

PHILLIP BURDA 
Rating:
4.0

Was very happy with the pick up truck that I rented. pick up was easy as was drop off. Would rent again from this location.

DOREEN TRANSUE 
Rating:
5.0

Location was great but before the pick up date, system moved my reservation twice. Second time was further for me. Luckily I spoke to Rubin at U Haul, he fixed it.

michael calogero 
Rating:
5.0

Customer did not leave a comment.

Christopher Molloy 
Rating:
5.0

Nothing needs to be done to improve the business. It was such an easy process. The truck was in great shape and it was an easy move. Cindy did a fantastic job explaining everything. Thanks!

Frank Koerbler 
Rating:
5.0

Customer did not leave a comment.

Gregory Mazziotta 
Rating:
1.0

Better customer service

DONALDO AGULIER 
Rating:
5.0

Loved the gentleman behind the counter.

danny merrifield 
Rating:
5.0

Customer did not leave a comment.

Kieran Miles 
Rating:
5.0

Customer did not leave a comment.

james o'brien 
Rating:
5.0

Customer did not leave a comment.

Mary Welsh 
Rating:
1.0

Customer did not leave a comment.

Janay Joseph 
Rating:
5.0

Customer did not leave a comment.

joan de la vega 
Rating:
5.0

Nothing that I noticed.

Jerome Herauf 
Rating:
5.0

Customer did not leave a comment.

Jenae Yaniger 
Rating:
5.0

Customer did not leave a comment.

Todd Patnaude 
Rating:
4.0

Customer did not leave a comment.

don Gibson 
Rating:
5.0

Interior of rental was quite dirty and rental had very high mileage on it, over 157,000, plus brakes were noisy so not sure if I would have felt comfortable taking it too far on a long trip without concerns of it having trouble. Location and customer service was great overall.

Christopher McNellis 
Rating:
4.0

Customer did not leave a comment.

Donald Henry 
Rating:
5.0

Customer did not leave a comment.

Mathew Cheriyan 
Rating:
5.0

Great service, they make fun an enjoyable!

Rawle Alkins 
Rating:
5.0

Nothing needs improvement with this vendor!! Fantastic customer service.

Todd Rodgers 
Rating:
4.0

Customer did not leave a comment.

Gregory Cunningham 
Rating:
3.0

Rented mats and they werent in the truck. Tried charging. $25 cleaning fee not cool…

Kevin Sheehan 
Rating:
5.0

Friendly and efficient staff at McNabbs. Always a pleasure to work with them.

Daniel Floryshak 
Rating:
5.0

Nothing, had a great experience. Thank you!

al leitgeb 
Rating:
5.0

Customer did not leave a comment.

Cesar De la hoz 
Rating:
4.0

Customer did not leave a comment.

JOHN SHUEY 
Rating:
4.0

Customer did not leave a comment.

richard wiener 
Rating:
5.0

The only problem I have is the gas gauge read 7/8 full. I went 1 mile and it went down over a an eighth of a tank. I do have pictures to prove that. At the cost of gas I find this very disheartening. They fill up to 7/8 tank and natural you are going to fill it. They are going to make out quite well. It’s not the location it is Uhaul itself. Rent again from Uhaul not sure.

Janet Cannon 
Rating:
5.0

Customer did not leave a comment.

Kristie Gerstenberg 
Rating:
5.0

Could not have asked for a better experience! Thank you!

JASON marcante 
Rating:
5.0

The middle seat in the cab is missing a seatbelt.

Jeff West 
Rating:
5.0

Customer did not leave a comment.

BOB SWAVELY 
Rating:
5.0

Scott was great! Will definitely rent again from this location and recommend to others!

Jill Triffo 
Rating:
5.0

Online Reservation was easy. Also easy process for Picking up and for returning the truck.

Matthew McTish 
Rating:
5.0

Very efficient and easy drop off.

SUSAN WENTZEL 
Rating:
4.0

Customer did not leave a comment.

ROSELYN COOK-TURRI 
Rating:
5.0

Customer did not leave a comment.

OSWALT RICHARD 
Rating:
3.0

The app was an absolute disaster. It demanded I take photos to proceed, and would not respond in any way to the photos I submitted. When I tried to "Add Photo" either nothing at all happened, or the app went inactive. I had to go to the website to complete both the rental and the return. I was late on both ends as a result of trying to use the U-Haul app to rent and return a U-Haul truck.

Brenden Whalley 
Rating:
5.0

Customer did not leave a comment.

REGINALD MCGIRT 
Rating:
4.0

Customer did not leave a comment.

Mauricia John 
Rating:
4.0

Customer did not leave a comment.

Jeremy Steckel 
Rating:
5.0

Customer did not leave a comment.

Jose Perez 
Rating:
5.0

Service representative very approachable, courteous, made it easy to get the rental and was very knowledgeable.

Annamarie Rodriguez 
Rating:
5.0

no complaints here!

dominic molinari 
Rating:
5.0

The person who took care of me was pleasant, professional, and very easy to do business with.

Regina MacNeer 
Rating:
5.0

as the old saying goes: don't fix what is not broken

dominic molinari 
Rating:
5.0

Customer did not leave a comment.

Dominick Angelucci 
Rating:
5.0

Customer did not leave a comment.

ALEX APPIANING 
Rating:
5.0

Customer did not leave a comment.

Mark Xiques 
Rating:
5.0

Customer did not leave a comment.

Mohammad Khan 
Rating:
3.0

Customer did not leave a comment.

Stefan Bodony 
Rating:
5.0

It is always a great experience here!

dominic molinari 
Rating:
4.0

Interior was filthy- obviously had. It been cleaned for some time. Ground in dirt in the seats , dash surfaces were all dusty , it was obvious this was not cleaned for some time

MATTHEW MULL 
Rating:
5.0

Customer did not leave a comment.

Michael OConnor 
Rating:
5.0

Customer did not leave a comment.

Claudio Ruba 
Rating:
3.0

Customer did not leave a comment.

John Labate 
Rating:
1.0

When you return the truck they put more miles then what you actually drove to charge you more. When I went back to verify my mileage they denied me access to view the truck.

Rafael Garcia 
Rating:
3.0

Yellow light illuminated - no explanation. No way to contact U-Haul that the truck was returned on Friday, June 11.

Vanda Carrier 
Rating:
4.0

Customer did not leave a comment.

John Feichtel 
Rating:
5.0

Nothing really, short of doing it all for free!

dominic molinari 
Rating:
5.0

Customer did not leave a comment.

tom Brago 
Rating:
5.0

Customer did not leave a comment.

Mark Howard 
Rating:
5.0

Don't go changing to try to please me.

dominic molinari 
Rating:
5.0

already is a walk in the park!

dominic molinari 
Rating:
3.0

The van had candy and food stuck to the dashboard that we noticed part way through our trip. The emergency break release button had wires hanging down that made it difficult to use. The staff were friendly and helpful. Just not the best experience I’ve had renting a U-Hahl.

Hillary Atkinson 
Rating:
5.0

next to nothing!

dominic molinari 
Rating:
1.0

Customer did not leave a comment.

Kevin Popowich 
Rating:
5.0

Customer did not leave a comment.

Alex Otero 
Rating:
4.0

Customer did not leave a comment.

Kenneth Ulianna 
No reviews have been submitted for this location.

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