Customer Reviews for Mario Mini Mart
(U-Haul Neighborhood Dealer)

488 reviews

2317 Eagle Rock Rd   Wendell, NC 27591

(919) 365-3770

Office Hours

  • Mon-Sat: 7 am–10 pm
  • Sun: 9 am–10 pm

Services at this Location:

Contact Us

(919) 365-3770

2317 Eagle Rock Rd
Wendell, NC 27591

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–10 pm
  • Sun: 9 am–10 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Best place to rent a tow dolly

Edwin Cepeda 
Rating:
4.0

Customer did not leave a comment.

WILLIAM WRIGHT 
Rating:
4.0

Customer did not leave a comment.

Bruce Clounie 
Rating:
5.0

People rent many money, more important than snack, get another person to take the payment for rentals separate from store shoppers.

Lyssa Goodwin 
Rating:
5.0

Customer did not leave a comment.

Hearbert Locklear 
Rating:
4.0

Reduce the rates

Michael Sinkoski 
Rating:
5.0

Customer did not leave a comment.

sharron mccullough 
Rating:
4.0

The only problem I encountered was that there was no one available to help me hook up. I am a 78 year old female, the trailer was parked on grass, we had just had a hard rain so it was muddy and although I managed to lift the hitch I could not roll the trailer to get it to catch on the hitch. I finally flagged down a gentleman leaving this location and requested his help.

Judith Wareham 
Rating:
3.0

Customer did not leave a comment.

Alexis Nateras Padilla 
Rating:
3.0

Customer did not leave a comment.

Kathryn Ray 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Gomez 
Rating:
4.0

Nothing it was great

rick warran 
Rating:
5.0

Customer did not leave a comment.

Steven Izzo 
Rating:
4.0

Customer did not leave a comment.

Fr Holz 
Rating:
3.0

When you move reservations because of equipment failures or breakdowns, you should compensate the customers because it’s a reason they chose the location the made the reservation at.

james Williams 
Rating:
5.0

Excellent customer service and equipment rental service.

JULE VINES 
Rating:
3.0

Customer did not leave a comment.

Joe Alston 
Rating:
4.0

The ratchet binders need to be replaced on the older tow dollies. The vehicle I towed came unstrapped in tow & proper use of safety chains on the frame is the only thing that avoided total disaster.

Scott Huffman 
Rating:
5.0

Customer did not leave a comment.

jose gonzalez 
Rating:
2.0

I had a $75.00 VIP Credit and the onsite staff was NOT aware how to process the credit. This resulted with contacting a uhaul CSR who was able to I initiate the credit process. A field manager joined the call, but also unable to ensure that the credit was applied at that time. The onsite staff stated that they were unable to approve the credit (supposedly). Once again, I'm disappointed by the actions of the uhaul broker/agent. They are not open to representing uhal's brand or processes.

Demetria Faulcon 
Rating:
5.0

Seamless, simple, efficient. Like the good old days.

William Ray 
Rating:
5.0

Customer did not leave a comment.

Michael Rubenstein 
Rating:
5.0

The lady there was very nice and made my rental that much easier in the morning while renting my truck and buying some tacos for me and my children to go with our trip. I would recommend this location to all my friends

armaney richardson 
Rating:
5.0

Customer did not leave a comment.

MIKE CONNERNEY 
Rating:
4.0

Customer did not leave a comment.

Robert Weber 
Rating:
5.0

Customer did not leave a comment.

Christopher McGrath 
Rating:
5.0

Customer did not leave a comment.

Lisa Outlaw 
Rating:
5.0

Customer did not leave a comment.

Dianne Garrett 
Rating:
3.0

The older couple are outright rude no matter what. The son is easier to conduct the rental arrangements with.

Theresa Smith 
Rating:
5.0

Great experience, friendly customer service. Quick and easy pick up.

Sarah McAlister 
Rating:
5.0

Customer did not leave a comment.

Haisley Hunter 
Rating:
5.0

Customer did not leave a comment.

Douglas Holloway 
Rating:
5.0

Customer did not leave a comment.

Alonzo James 
Rating:
5.0

Customer did not leave a comment.

Gregory Filimon 
Rating:
5.0

Everything OK

benson davis 
Rating:
5.0

Good location and cheap gas prices

raymond craigo 
Rating:
5.0

No extra charge I like that location I will try again

GLENN WILLIAMS 
Rating:
5.0

Fast and easy

GLENN WILLIAMS 
Rating:
5.0

Best location easy pick up and easy drop off and cheap gas prices too

austin mccauley 
Rating:
5.0

Excellent i like that location

lopez jorge 
Rating:
5.0

Very good people friendly very good helpers

robert richardson 
Rating:
5.0

Customer did not leave a comment.

peter carter 
Rating:
2.0

Hey when rented this truck the fuel was between the 1/4 and 1/2 mark. That's where I returned it and I was charged for 7 gal $30 something for fuel. Need that credited back

STEPHFRED BATTLE 
Rating:
5.0

Marios is good location and they have different trucks to rent

Antonio Ramirez 
Rating:
5.0

So easy so fast we like this location and we will do it again

Randall Simmons 
Rating:
3.0

Customer did not leave a comment.

KIMBERLY CHADWICK 
Rating:
5.0

Look forward to future rentals for in town needs. Thanks!

Sean Roux 
Rating:
2.0

Truck was not ready at the reserved time. My reservation was for 11 a.m did not get the truck until 1 p.m.

Tiffany Martin 
Rating:
5.0

We take 5 min to do the contract and 2 min to drop off excellent experience

DONNIE KALE 
Rating:
5.0

Not first time we like that store

mary macqueen 
Rating:
3.0

Customer did not leave a comment.

Jeremy Hansley 
Rating:
5.0

Customer did not leave a comment.

NELSON TORRES 
Rating:
5.0

I like this store and the family they own that store they are very helpful

Ayden Lally 
Rating:
1.0

A guy called me Sunday before I left Augusta and told me his lot was full so I should take the trailer to any other Uhaul location. When I tried to return the trailer to the New Bern Ave location (15 miles out of my way) a guy inside told me where to park it and he would be out to help. About 15 mins later a lady came out and started to assist. Then when I told her that Mario's had said their lot was full she said well ours is full too (even though I parked where told to) and that I had to call traffic (whatever that is) and for them to tell me where to take it. Then she suggested I just take it to a Poole Rd location, and I said how do I know if they have space and that I can't pull this trailer all over town. She then said she would get me the #. 10 mins or so later she gave me an 800 # to call. The rep there tried to call traffic and the area Mgr to no avail as rraffic closed at 7. I arrived at the store at 6:30. She then told me to just go drop it at Mario's since thats what the system still showed and to use the app to check it in so I didn't have to worry about them saying they didn't have space. When I got to Mario's, they had plenty of space for the trailer, so I wasted over an hour of my time and 20-30 miles pulling the trailer.

Bradley Crouse 
Rating:
1.0

When i went to pick up the vehicle, i was the only customer in the store. Shortly, couple of customers came and the attendant asked me to step aside so that she can serve the other customer. I asked my self, who was I, if not a customer. I stepped aside and waited as she served the others. Upon returning the vehicle, she then again asked me to “step aside so i can serve the customer. “. This time, i told her i was a customer like any other and that I did it the first time I was there to pick up and I was not doing that again. She got very enraged and bright red in the face and began talking down at me. She then spoke her language and then an elderly man came to assist “the customer”. She continue to be disrespectful and talk down to me. I told her i would not tolerate it and that i was not her child. So with all my years of renting from uhaul l, have never gotten this reaction before. She is giving Uhaul a bad reputation. It took over 10 minutes to wait for my receipt and it was still not given. I asked her to email it to me. She then asked me, “do you have enough money on your card”. I felt this woman saw a black woman and put me in a negative category. I felt insulted, to say the least.

jAMETTA Sheriff 
Rating:
2.0

Not friendly whatsoever! In fact, the man was quite rude to my son who was trying to help unhook the trailer. When the man was unable to remove the chains—shouldn’t he be the exper anyway ?!?—I had to show him…not even so much as a “thanks” from him. Customer service was an all time low! 0 stars for this guy!

Michael Shaw 
Rating:
5.0

Awesome customer service! Great job.

Samuel Megahed 
Rating:
3.0

Customer did not leave a comment.

john cardoze 
Rating:
1.0

For the money I was charged for a van to travel to Winston Salem and back this company shouldn’t be in business. It makes no sense that a truck is cheaper than a van

Mike Ferguson 
Rating:
5.0

Customer did not leave a comment.

Mark Higa 
Rating:
3.0

I was supposed to get a call at 4 the day before if the trailer was unavailable. I didn’t receive a call. I mentioned to the lady and she argued with me and acted like she didn’t know anything about calling.

DANIEL ORSBORNE 
Rating:
5.0

I checked in the vehicle on time but was charged extra

NYGEL PERALTA 
Rating:
5.0

Customer did not leave a comment.

Adgar Lopez 
Rating:
3.0

Customer did not leave a comment.

Michael Langley 
Rating:
4.0

Customer did not leave a comment.

MARTIN DEAN 
Rating:
4.0

Customer did not leave a comment.

Oscar i Ibarra 
Rating:
5.0

Customer did not leave a comment.

CRAIG WOOLFORK 
Rating:
5.0

Customer did not leave a comment.

Kip Swaringen 
Rating:
2.0

Did not even hook up the trailer for me. Made me struggle with it myself. Overall not a great experience

Nik Rashev 
Rating:
5.0

Customer did not leave a comment.

SHANE MARTIN 
Rating:
1.0

The guy behind the counter was extremely rude! Every time someone came to the counter he made me move so he could wait on them. He stated that he didn’t work for U-HAUL and he didn’t care if I had to wait. He wouldn’t help us hook the trailer up & did not care that the plugs were old and didn’t connect correctly! We drove for 5 hours without lights on the trailer at nighttime. His attitude was ridiculous!

Brandy Schoverling 
Rating:
4.0

Customer did not leave a comment.

Deloris Chancey 
Rating:
5.0

Customer did not leave a comment.

ROY KIRKLAND 
Rating:
5.0

Customer did not leave a comment.

Keith Zeitler 
Rating:
1.0

The trailer was old. The doors would not latch open. It’s extremely heavy, and I had to unhook by myself, and the drop off location refused to help me.

Jeffrey Creech 
Rating:
4.0

Customer did not leave a comment.

Brenda Schmidt 
Rating:
5.0

Keep on with the excellent work

dkwuchukwu nwogbo 
Rating:
5.0

Customer did not leave a comment.

William Anderson 
Rating:
5.0

The trailer was obviously not well maintained because it destroyed my car and damaged or destroyed hundreds of dollars of personal property I was transporting in the car. I don’t blame that on Mario’s - I blame that on a failure of U-Haul to properly maintain its equipment. I was happy with Mario’s because they worked with me to hook up the trailer and get my car tied down on the trailer.

TIM DEAVER 
Rating:
5.0

Customer did not leave a comment.

JAMES BARNES 
Rating:
3.0

The trailer had lumber sitting in it when I picked it up, the tires have a wobble at medium speed and the trailer lights didn't work at all. When I picked up the unit, the clerk was on the phone with someone else the entire time. I didn't feel like a valued customer that warranted his time.

Steve Stricker 
Rating:
2.0

Check truck before giving to customer

Amaray Dugger 
Rating:
3.0

Customer did not leave a comment.

Linda Whitley 
Rating:
5.0

no problems at all easy to deal with

William Olive 
Rating:
1.0

Hard to understand English was pore and the was another trailer in front of the one i needed had to use my truck to move it out of the way to be able to get to it no came out to ask if I need help just gave me a paper with the trailer number and that was it.

Brandon Burgess 
Rating:
5.0

Customer did not leave a comment.

Marina Marcano 
Rating:
4.0

Customer did not leave a comment.

Gerald Brown 
Rating:
5.0

Customer did not leave a comment.

Melbourne Davis 
Rating:
5.0

Customer did not leave a comment.

Max Domalavage 
Rating:
5.0

Customer did not leave a comment.

Nathan Hunsaker 
Rating:
5.0

Customer did not leave a comment.

Nathan Hunsaker 
Rating:
3.0

Customer did not leave a comment.

Leslie Davis 
Rating:
4.0

Customer did not leave a comment.

CHRISTINE CLEVENGER 
Rating:
5.0

Customer did not leave a comment.

Corey Frenzel 
Rating:
5.0

Customer did not leave a comment.

Corey Frenzel 
Rating:
5.0

Drop off was extremely quick.

Kevin Famiglietta 
Rating:
5.0

Customer did not leave a comment.

Orlanda Farrar 
Rating:
3.0

No concerns at either location...comments are only directed toward worn out equipment.

Bernard Friend 
Rating:
5.0

Customer did not leave a comment.

Whitney Hinton 
Rating:
5.0

Convenient location. Friendly employees. Good equipment that handled the job with ease. Overall - fantastic!

Jeffrey Lawson 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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