Customer Reviews for Englewood Market
(U-Haul Neighborhood Dealer)

77 reviews

3582 N Access Rd   Englewood, FL 34224

(941) 548-1575

Office Hours

  • Mon-Thur: 10 am–4 pm
  • Fri: 10 am–6 pm
  • Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(941) 548-1575

3582 N Access Rd
Englewood, FL 34224

Services at this Location:

Office Hours

  • Mon-Thur: 10 am–4 pm
  • Fri: 10 am–6 pm
  • Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

No one was there during service hours to help with return. The location is also a convenience store and the woman at the counter was surly and disinterested in helping. I got the impression it was not her job. The phone number listed by U-Haul is the convenience store and does not get you through to anyone who cares to help.

James Lewis 
Rating:
4.0

The chap that rented us the truck was professional and courteous, I will highly recommend him to my friends.

roland ralph 
Rating:
1.0

Customer did not leave a comment.

Trey Mapes 
Rating:
5.0

Customer did not leave a comment.

Luther Henry 
Rating:
5.0

Customer did not leave a comment.

Ken Oben 
Rating:
5.0

Customer did not leave a comment.

Dennis Coffey 
Rating:
4.0

Easy to find off the main road.

Dave Kunkel 
Rating:
3.0

Customer did not leave a comment.

Deborah Butts 
Rating:
5.0

Great service

jeffrey allen 
Rating:
5.0

Customer did not leave a comment.

Michael Santiago 
Rating:
2.0

We dropped off the keys ahead of time but no one checked us out. I kept asking the Indian lady if I needed a receipt. She just kept saying “he will check you out” That’s it But then I get charged $57 and have no idea why

MARIO PEREZ 
Rating:
2.0

Air conditioner not working here in Florida 90 degree weather!

MICHAEL ITZO 
Rating:
5.0

Customer did not leave a comment.

ROBERT MITCHELL 
Rating:
5.0

Greatest service

Lisa Dobbyn 
Rating:
4.0

Customer did not leave a comment.

Richard Anderson 
Rating:
2.0

Customer did not leave a comment.

Seth McKeel 
Rating:
3.0

Customer did not leave a comment.

RICHARD SMIDT 
Rating:
5.0

Nothing everything was fine

richard malcomson 
Rating:
2.0

Customer did not leave a comment.

Hope Longuemire 
Rating:
4.0

Customer did not leave a comment.

Michael Day 
Rating:
4.0

Customer did not leave a comment.

shelby stockdale 
Rating:
5.0

Customer did not leave a comment.

monica raiden 
Rating:
5.0

Customer did not leave a comment.

Lauri Mancuso 
Rating:
5.0

Customer did not leave a comment.

Jason Markle 
Rating:
3.0

This a new trailer with all of the new features, but it was in an accident and the fender that was damaged was not repaired.

Dominic Janusky 
Rating:
4.0

Customer did not leave a comment.

Ellis Elton 
Rating:
5.0

Customer did not leave a comment.

Yvonne Wolf 
Rating:
1.0

Too many hidden fees. $19.99 ballooned into $57. Charged $20 for gas when I traveled only 20 miles. Will NOT use this location again.

Richard Mutkoski 
Rating:
3.0

Customer did not leave a comment.

cleve parkhurst 
Rating:
5.0

Customer did not leave a comment.

Allen Place 
Rating:
5.0

Perfect and low cost

charles huot 
Rating:
3.0

Customer did not leave a comment.

ROGER JOHNSON 
Rating:
1.0

The guy at the counter of the store just really wanted nothing to do with it. The remote check in process was terrible. I will not do it again.

DANIELLE ROBINSON 
Rating:
2.0

No receipt of drop off given. Just took the key. Some sort of documentation stating the truck was dropped off would have been nice.

Deborah Goebel 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Hall 
Rating:
3.0

Asked for a receipt.. answer was no..

gilbert allander 
Rating:
4.0

The truck wasn't spotless but it didn't need to be. The location is convenient and although it isn't a pristine spot, the man running the store and uhaul distribution was on top of it and got me out. The online checkin and checkout is top notch.

Larry Brown 
Rating:
5.0

I drove to Florida for a vacation. I ended up needing a small cargo trailer to haul some items back up north. The cargo trailer I rented had new rims & tire's on it. Very clean, had zero issues towing it over 1,200 miles. 5 star service, 5 star trailer!!!

David Soyland 
Rating:
1.0

The agent insisted I was to return the truck to Naples when I specifically requested to drop in Englewood & that was on the original reservation. There were multiple errors made on Bothe ends and it was a frustrating, horrible experience.... except that I did get the truck at the other location which was 30 miles out of my way which put me 2 miles over the allowance & I was charged for that & something else that I just didn't have the energy to argue with. It was terrible

Kathleen Sorensen 
Rating:
3.0

First of all, the reservation that I made by calling Uhaul somehow didn’t go through. Didn’t have the equipment I reserved. The truck was dirty in the cab and in the cargo area with broken glass that I had to clean out. Then the website didn’t work for me to even upload my own photos to show all of this when trying to pick up and drop off the truck. I’ve never had such a poor experience with Uhaul. The guy who was running the place seemed nice, but since he didn’t receive my reservation, there was only so much he could do.

ashley grimes 
Rating:
5.0

Customer did not leave a comment.

corey pope 
Rating:
5.0

Great communication and help… Very friendly and very fairly priced

vitaly batishev 
Rating:
3.0

Customer did not leave a comment.

Jeremy Blake 
Rating:
5.0

Customer did not leave a comment.

James Magee 
Rating:
5.0

Customer did not leave a comment.

Kenneth Burritt 
Rating:
5.0

Very good equipment nice people thanks!!!

Gennadiy Botnar 
Rating:
5.0

Customer did not leave a comment.

mary litsey 
Rating:
5.0

Excellent

Michael Jackson 
Rating:
5.0

Customer did not leave a comment.

Curtis Hutcheson 
Rating:
3.0

The person behind the counter did not explain anything about how to return the trailer. I saw the signs on the wall to use uhaul.com/share to do self-return.

Kevin Harman 
Rating:
3.0

The individual responsible for processing my rental was not present when I arrived. I requested to pick up at 9 AM but was told by the store clerk to come back at 9:30. I arrived at the store at 8:50 but had to wait 40 minutes to get the keys. Otherwise the rental was fine

Robert Milroy 
Rating:
3.0

Customer did not leave a comment.

James Bates 
Rating:
5.0

Customer did not leave a comment.

robert marshall 
Rating:
5.0

Customer did not leave a comment.

Barbara Destasio 
Rating:
3.0

Dropping off the vehicle at a convenience store was a little odd. But my vehicle was market as retuned with a half tank but I verified myself it was at 9/16. I was charged for the 5 gallons….

Paul Shamasian 
Rating:
5.0

Customer did not leave a comment.

MARY LITSEY 
Rating:
5.0

The person who works there is very friendly. The service was very quick and efficient.

vladimir popovich 
Rating:
5.0

This U-Haul rental was convenient and easy. Wonderful people to work with. Made our day so simple. Thank you for the accommodations. We will highly recommend you.

john cassidy 
Rating:
5.0

Customer did not leave a comment.

Robert Allen 
Rating:
5.0

Customer did not leave a comment.

richard Hartley 
Rating:
5.0

Very efficient business and friendly people...Definitely recommend this business

Denny Depatto 
Rating:
4.0

Customer did not leave a comment.

james grovo 
Rating:
3.0

Customer did not leave a comment.

Gary Louth 
Rating:
5.0

Customer did not leave a comment.

Tanisha Whitter 
Rating:
2.0

I reserved the small truck ove a week in advance. When I go pick it up I'm early. The lady in the store says the manager is not in yet. I go sit back in my truck. Go back in and he gave the smal trucks to other people. I had to get a bigger truck and pay more money. He wouldn't honor giving me the price that I had reserved. I was stuck so had no choice. I won't do it again.

Shiemay Johnson 
Rating:
1.0

Terrible customer service. Need advise on how to hook up to our jeep. Lady said the man was taking a shower! We waited! Never showed his face! I would Never use this location… EVER! Worst customer service ever!!!

peter smith 
Rating:
5.0

The brakes on the unit rented were a little spongy. After I got used to adjusting my pressing the brakes & using them, it was ok.

jack kirk 
Rating:
5.0

Very convenient and close to my home. The check in was very quick. I was asked if there were any concerns or problems with the trailer. Thank you for a seamless process.

Tom Viele 
Rating:
3.0

Customer did not leave a comment.

Andrew Denney 
Rating:
5.0

Customer did not leave a comment.

Victor Pozsonyi 
Rating:
5.0

I can't think of anything. The location is perfect for my needs and for anyone else in the area needing this service.

polly butler 
Rating:
5.0

Customer did not leave a comment.

Max Miller 
Rating:
3.0

Customer did not leave a comment.

Lanie Weiss 
Rating:
4.0

Did what was suppose to be done

COSTAN DIAZ 
Rating:
5.0

This location was excellent

Tammy Still 
Rating:
3.0

Convenient location with friendly staff, but not a true u-haul storefront. It’s a convenient mart with limited rental equipment.

Pamon Mir 
Rating:
5.0

Customer did not leave a comment.

Ievgen Lukash 
No reviews have been submitted for this location.

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