Customer Reviews for Maldonado Automotive LLC
(U-Haul Neighborhood Dealer)

285 reviews

400 W Broadway St   Altus, OK 73521

(580) 480-0226

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(580) 480-0226

400 W Broadway St
Altus, OK 73521

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Mr Maldonado was very knowledgeable and kind!

Donna L. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Bruce D. 
Rating:
5.0

Customer did not leave a comment.

Dana G. 
Rating:
3.0

Make the office more noticeable as a Uhaul location.

Brenda Y. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

JOHNNY C. 
Rating:
5.0

Customer did not leave a comment.

edwina C. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Joannie T. 
Rating:
5.0

Customer did not leave a comment.

Jaden S. 
Rating:
3.0

When I reserved the truck, I chose a location close to my destination. The 'App' forced me to pick a drop off farther away, ignoring my original choice. That, along with the more distant pick up location, pushed me over the allowed mileage. Once again, a very poor experience. I see that you do not allow a review of U-Haul the company or your abhorant 'App'. This was by far my worst experience in renting a truck, and based on this I will never again rent from U-Haul. The last minute change of pick-up location, the change of drop-off location without my consent, forcing me to use a cell phone app instead of dealing with actual people without giving me a choice, point to a company that has lost all understanding of customer experience. Never again.

Marvin S. 
Rating:
5.0

It was quick and easy. Thank you!!

debbie W. 
Rating:
5.0

Customer did not leave a comment.

joannie T. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Mike G. 
Rating:
5.0

Customer did not leave a comment.

Melanie S. 
Rating:
1.0

Customer did not leave a comment.

ASHLEY H. 
Rating:
5.0

Customer did not leave a comment.

Deseree L. 
Rating:
5.0

Easy peasy

Jerry J. 
Rating:
4.0

Customer did not leave a comment.

Lacy W. 
Rating:
4.0

Question #2....was the equipment clean and well maintained, should be two questions. My equipment was well maintained, yey wasn't clean.

Michael L. 
Rating:
3.0

Customer did not leave a comment.

Katherine B. 
Rating:
5.0

They were great and courteous. Done everything he could to help with my needs.

Marcus S. 
Rating:
5.0

Customer did not leave a comment.

dan E. 
Rating:
5.0

Customer did not leave a comment.

Adam B. 
Rating:
3.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

They were great to work with and I highly recommend

Travis R. 
Rating:
5.0

Customer did not leave a comment.

joseph N. 
Rating:
3.0

Drop off after hours

Danny P. 
Rating:
4.0

They were professional. I wouldn't recommend U-Haul to anyone! U-Haul as a company is not professional.

Charles H. 
Rating:
4.0

Customer did not leave a comment.

HERMAN A. 
Rating:
5.0

Customer did not leave a comment.

Joshua A. 
Rating:
5.0

Customer did not leave a comment.

Bobby W. 
Rating:
5.0

Customer did not leave a comment.

Danny N. 
Rating:
3.0

The location was closed

KATHERINE B. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Jeff D. 
Rating:
5.0

Customer did not leave a comment.

Kitty L. 
Rating:
4.0

Customer did not leave a comment.

Scott Q. 
Rating:
5.0

The gentleman at this location, I feel so bad that I can't remember his name, went far far above what I would have expected. He drove an hour to pick the uhaul truck up for me, then towed my car an hour and a half back to where my truck had broken down. Amazing man!!! I couldn't be more appreciative!!!!

Tim P. 
Rating:
5.0

Customer did not leave a comment.

Josh K. 
Rating:
5.0

Customer did not leave a comment.

HOWARD G. 
Rating:
5.0

Customer did not leave a comment.

Randy R. 
Rating:
5.0

Equipment wasn't available as stated in online agreement and confirmation call from U-Haul. Discount applied.

HOWARD G. 
Rating:
5.0

Friendly service. Very accommodating personnel.

Phil O. 
Rating:
4.0

None. I had great service from this location.

Michael C. 
Rating:
1.0

Customer did not leave a comment.

Danny P. 
Rating:
5.0

Customer did not leave a comment.

Kathi M. 
Rating:
5.0

Very friendly

Mary B. 
Rating:
5.0

Customer did not leave a comment.

Jeff D. 
Rating:
5.0

Customer did not leave a comment.

Peyton K. 
Rating:
5.0

Maldonado Automotive was very courteous and helpful. It was a pleasurable experience picking up and dropping off the trailer.

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

BLANCA L. 
Rating:
5.0

Nothing, the service was awesome and great customer service.

Jeff R. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

DAWAN B. 
Rating:
5.0

Customer did not leave a comment.

NANCY E. 
Rating:
4.0

Customer did not leave a comment.

DARREL B. 
Rating:
4.0

Customer did not leave a comment.

DARREL B. 
Rating:
5.0

Customer did not leave a comment.

Debra C. 
Rating:
5.0

Nice place. Very competent staff.

ERIC Y. 
Rating:
5.0

Super friendly people

Michael M. 
Rating:
2.0

Customer did not leave a comment.

Christian Z. 
Rating:
5.0

Customer did not leave a comment.

Jarrod T. 
Rating:
5.0

Customer did not leave a comment.

Ali R. 
Rating:
5.0

Excellent service. Very helpful and super friendly.

Yogesh B. 
Rating:
5.0

Customer did not leave a comment.

Kathleen C. 
Rating:
5.0

Customer did not leave a comment.

Danny N. 
Rating:
5.0

The guy at the desk was incredibly helpful and nice

Johnathan G. 
Rating:
5.0

Customer did not leave a comment.

FRANK P. 
Rating:
5.0

Very quick & easy.

Christopher R. 
Rating:
5.0

They were very helpful and kind and even offered to bring me back to my hotel

Abigail B. 
Rating:
5.0

Customer did not leave a comment.

Stefan V. 
Rating:
5.0

There are no recommendations to improve. Personnel very helpful, professional and congenial. Answered all questions. Very positive attitude.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

Phil C. 
Rating:
5.0

Very efficient and professional. They even noticed the front tire was low so went ahead and patched it for me. Would definitely recommend them.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

lillie S. 
Rating:
5.0

Customer did not leave a comment.

Danny N. 
Rating:
5.0

Customer did not leave a comment.

Danny N. 
Rating:
5.0

Customer did not leave a comment.

FONDA T. 
Rating:
5.0

nothing, they were wonderful

STANLEY N. 
Rating:
5.0

Customer did not leave a comment.

JACQUELENE B. 
Rating:
5.0

Although we asked for an appliance dolly, none was available. We were told the system doesn't show that until we check in. Seems easy to fix the system to show that.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Krennen S. 
Rating:
5.0

Customer did not leave a comment.

Teresa B. 
Rating:
5.0

They were very understanding that the holiday weekend wreaked havoc and were kind and professional.

SCOTT Q. 
Rating:
5.0

Customer did not leave a comment.

Krennen S. 
Rating:
5.0

Place is out standing!!!

DUSTIN K. 
Rating:
5.0

Great customer care and service 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽

DARLENE F. 
Rating:
5.0

Amazing customer service from the first point of contact (over the phone) to the pickup. Absolutely recommend Maldonados to anyone stopping in Altus OK

ELISABETH W. 
Rating:
5.0

Customer did not leave a comment.

Skylar R. 
Rating:
5.0

Customer did not leave a comment.

Rebecca C. 
Rating:
5.0

Very kind and easy to get in and out.

TERRIE B. 
Rating:
5.0

Customer did not leave a comment.

Bryan W. 
Rating:
4.0

Customer did not leave a comment.

TERRY G. 
Rating:
5.0

Mr. Maldonado was wonderful. He was friendly, helpful, and went above and beyond to make sure we were taken care of in a timely manner. He was very thorough, and made our experience an easy and painless one.

Teresa B. 
Rating:
4.0

Customer did not leave a comment.

Lewis H. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top