I was really happy that they went down about two blocks to pick up the truck for me so I did not have to walk clear back over there for it using my walker. Was so glad they did that because it saved me time and my energy. Nothing could have been better as I had very good service.
Rosanna M
Customer Reviews for Main Street Auto & Tire LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everyone was very helpful
Kenneth HI talked to someone on the phone and they told me where to drop it off. No problems.
Kenneth HReturning my uhaul rental was dreadful. I had to move two trailers by hand to complete the self-return.
cindy tVery Nice
Raymond GFast, friendly service
DIANA BThe location was closed when we returned the U-haul. It was very helpful, however, to be able to return the truck after-hours.
Janet AVery friendly staff
Debra Shad some overcharges which josh took care of immedieately. he's welcoming and ;professional
CHUCK Dmy contract for gas was 5/16th of a tank. the operator charged me 78 $ for gas. i willfind out why.
CHUCK DThere was not a truck in the size I needed at a closer location. My drop off was not the closest to my destination. Both of these resulted in extra mileage and fees.
Angela GDropped off on Sunday as found everything clearly.
Mitchell LThere is NO U-HAUL SIGNAGE ANYWHERE NEAR OR ON THE PROPERTY . The girl told me I could leave I didn’t need to be there to sign out THEN CHARGED ME 30+Dollars for gas after I left. IT IS A TIRE SHOP THEY HAVE NO GAS PUMPS…ODD SPACE
Chris DMake sure correct key is available and customer has lock box code
LUCAS EGood experience here.
BRIAN BNo place to park vehicles. Lot was completely full of old cars and car parts; looked like a junk yard. Staff wasn't available, waited a significant amount of time before anyone came to let us know where to leave the vehicles. Then the guy who helped us get the trailer off of the hitch was rude and very unwelcoming. uHaul can pick some winners...NOT!
Brent DIt was easy to return my equipment while they were closed. I was in and out with no issues.
Daniel MI give give stars not because of the excellent service but rather the amount I was charged. I was charged$20.00 for after hours return even though we only had the truck for 4 hours and was told they would forgive the miles because they didn't have the 15ft truck we needed. It seems $111.00 was a bit high for using a truck for 4 hours. I would still use this location again.
Richard A