Customer Reviews for MDJ Grayson Auto Sales
(U-Haul Neighborhood Dealer)

1,626 reviews

1096 Memorial Dr SE   Atlanta, GA 30316

(404) 523-9788

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/28/2024: 9:00 am - 6:00 pm
  • 3/29/2024: 9:00 am - 6:00 pm
  • 3/30/2024: 9:00 am - 6:00 pm
  • 3/31/2024: 10:00 am - 2:00 pm
  • 4/1/2024: 9:00 am - 6:00 pm
  • 4/2/2024: 9:00 am - 6:00 pm
  • 4/3/2024: 9:00 am - 6:00 pm
  • 4/4/2024: 9:00 am - 6:00 pm
  • 4/5/2024: 9:00 am - 6:00 pm
  • 4/6/2024: 9:00 am - 6:00 pm
  • 4/7/2024: 10:00 am - 2:00 pm
  • 4/8/2024: 9:00 am - 6:00 pm
  • 4/9/2024: 9:00 am - 6:00 pm
  • 4/10/2024: 9:00 am - 6:00 pm
  • 4/11/2024: 9:00 am - 6:00 pm
  • 4/12/2024: 9:00 am - 6:00 pm
  • 4/13/2024: 9:00 am - 6:00 pm
  • 4/14/2024: 9:00 am - 6:00 pm
  • 4/15/2024: 9:00 am - 6:00 pm
  • 4/16/2024: 9:00 am - 6:00 pm
  • 4/17/2024: 9:00 am - 6:00 pm
  • 4/18/2024: 9:00 am - 6:00 pm
  • 4/19/2024: 9:00 am - 6:00 pm
  • 4/20/2024: 9:00 am - 6:00 pm
  • 4/21/2024: 9:00 am - 6:00 pm
  • 4/22/2024: 9:00 am - 6:00 pm
  • 4/23/2024: 9:00 am - 6:00 pm
  • 4/24/2024: 9:00 am - 6:00 pm
  • 4/25/2024: 9:00 am - 6:00 pm
  • 4/26/2024: 9:00 am - 6:00 pm
  • 4/27/2024: 9:00 am - 6:00 pm
  • 4/28/2024: 9:00 am - 6:00 pm
  • 4/29/2024: 9:00 am - 6:00 pm
  • 4/30/2024: 9:00 am - 6:00 pm

Show All Hours

Services at this Location:

Contact Us

(404) 523-9788

1096 Memorial Dr SE
Atlanta, GA 30316

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/28/2024: 9:00 am - 6:00 pm
  • 3/29/2024: 9:00 am - 6:00 pm
  • 3/30/2024: 9:00 am - 6:00 pm
  • 3/31/2024: 10:00 am - 2:00 pm
  • 4/1/2024: 9:00 am - 6:00 pm
  • 4/2/2024: 9:00 am - 6:00 pm
  • 4/3/2024: 9:00 am - 6:00 pm
  • 4/4/2024: 9:00 am - 6:00 pm
  • 4/5/2024: 9:00 am - 6:00 pm
  • 4/6/2024: 9:00 am - 6:00 pm
  • 4/7/2024: 10:00 am - 2:00 pm
  • 4/8/2024: 9:00 am - 6:00 pm
  • 4/9/2024: 9:00 am - 6:00 pm
  • 4/10/2024: 9:00 am - 6:00 pm
  • 4/11/2024: 9:00 am - 6:00 pm
  • 4/12/2024: 9:00 am - 6:00 pm
  • 4/13/2024: 9:00 am - 6:00 pm
  • 4/14/2024: 9:00 am - 6:00 pm
  • 4/15/2024: 9:00 am - 6:00 pm
  • 4/16/2024: 9:00 am - 6:00 pm
  • 4/17/2024: 9:00 am - 6:00 pm
  • 4/18/2024: 9:00 am - 6:00 pm
  • 4/19/2024: 9:00 am - 6:00 pm
  • 4/20/2024: 9:00 am - 6:00 pm
  • 4/21/2024: 9:00 am - 6:00 pm
  • 4/22/2024: 9:00 am - 6:00 pm
  • 4/23/2024: 9:00 am - 6:00 pm
  • 4/24/2024: 9:00 am - 6:00 pm
  • 4/25/2024: 9:00 am - 6:00 pm
  • 4/26/2024: 9:00 am - 6:00 pm
  • 4/27/2024: 9:00 am - 6:00 pm
  • 4/28/2024: 9:00 am - 6:00 pm
  • 4/29/2024: 9:00 am - 6:00 pm
  • 4/30/2024: 9:00 am - 6:00 pm

Show All Hours

  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Rodney Cook 
Rating:
5.0

Customer did not leave a comment.

Kentavis Wright 
Rating:
5.0

Customer did not leave a comment.

William Keegan 
Rating:
5.0

Great customer service and the van was clean! Will be renting from them again. Thanks!

BRITTNEY WILSON 
Rating:
1.0

Overall at this location the dealer was very rude and unprofessional. Customer Service was horrible.

Lisa Hines 
Rating:
1.0

Customer did not leave a comment.

SERGIL MESSER 
Rating:
5.0

Not a thing Rush was a great person to deal with

Tirro luckino 
Rating:
5.0

Customer did not leave a comment.

Cymone Gray 
Rating:
5.0

Very easy. Very professional. Will use again.

Sean Imlay 
Rating:
5.0

Customer did not leave a comment.

Brooke Reid 
Rating:
3.0

First truck had a tire audibly leaking area. Front left tire had 28 lbs of air. I had to return the vehicle after adding air and it continually dropping air pressure.

Scott Mills 
Rating:
4.0

Customer did not leave a comment.

Greg Jackson 
Rating:
3.0

Associates were nice. But they didn’t have the truck we reserved. However, they offered us a bigger truck same price. And turned out we actually needed the bigger truck. I didn’t like the location of where we picked the truck up.

Vivian Lawrence 
Rating:
5.0

Customer did not leave a comment.

marsha mckenzine 
Rating:
5.0

The Customer Service was impeccable. Both of the employees were pleasant and I was able to pick up the equipment quickly and efficiently. I appreciate above average customer service. Keep up the great work.

Kimberly Ford 
Rating:
5.0

Excellent customer service

marsha mckenzine 
Rating:
1.0

I returned the vehicle at 1/4 tank of gas, which is what I took it out at. I put 35 miles. I was over charged at a new total of $111. It should have been $50 total. $35 for rental +insurance. And mileage. I want a refund

Evan Spicer 
Rating:
5.0

Keep doing what you're doing.. good work...

LEON THOMAS 
Rating:
5.0

It was great. The person who organized everything was efficient, helpful and professional.

Jennifer Torry 
Rating:
5.0

they was amazing, even after already being closed they sent someone out to help us and rent what we needed. very nice

GEORGE SCOTT 
Rating:
4.0

it rained 100% of the time that i had the truck. the driver side windshield wiper was broken and kept coming off. i spent more time on the side of the road fixing the wiper than i did driving the truck.. not to mention the fact that i was SOAKING WET due to the malfunction. very inconvenient. very frustrating.

amber chatfield 
Rating:
5.0

Customer did not leave a comment.

Shakeyra Brooks 
Rating:
4.0

this is an easy location to get in and out of. the truck was great to drive, worked fine and was clean when we picked it up. they have parking available if you need to leave your other vehicle there. very efficient office staff who got the paperwork done quickly. very happy with our experience.

Sharon Johnston 
Rating:
5.0

Customer did not leave a comment.

Liz Utkina 
Rating:
4.0

Excellent service from staff.

Kevin Burke 
Rating:
3.0

Great person manning this place - very busy but really concerned about the customers!

allan Woiwood 
Rating:
4.0

The 10 foot truck we rented broke down and we had to bring it back to get another one. It was inconvenient for so many reasons.

Marcelyn Linsey 
Rating:
5.0

Customer did not leave a comment.

Nicholas Cash 
Rating:
5.0

Customer did not leave a comment.

Nathan Alemseghed 
Rating:
5.0

Parking

Derrian Autman 
Rating:
4.0

Friendly with a Great Attitude.

Michael D Golden 
Rating:
5.0

Customer did not leave a comment.

WALTER CRISCIONE 
Rating:
5.0

My Entire experience was everything. Very friendly and knowledgeable. I will be using you all for all my U-Haul needs.

Manya Williams 
Rating:
5.0

Customer did not leave a comment.

Christine Kulchar 
Rating:
1.0

This branch charges me cleaning fee while the truck was clean Terrible customer care

Ali Nourbakhsh 
Rating:
5.0

The front desk is very kind!!

Twyla Styles 
Rating:
2.0

The staff seemed unprepared. Customer service was virtually non-existent, leaving me feeling neglected and undervalued as a customer. The lack of communication and professionalism was truly disappointing and soured my impression of U-Haul completely.

Randy MAXWELL 
Rating:
5.0

Customer did not leave a comment.

Janine Cormier 
Rating:
5.0

Customer did not leave a comment.

Michele Harper 
Rating:
3.0

The people were friendly and efficient.

James Hutchinson 
Rating:
5.0

This location went above and beyond! After placing my reservation at another location that was still not open after my pick up time, I was able to reschedule to this location. I made it to the store 15 mins early & they were still accommodating. I was greeted by Shannon as I entered & she explained the process in detail with a smile & was so personable. I then got the keys & the truck was already running with the heater going, immaculately cleaned & smelling good. I have rented U-Haul’s before but never have I received this type of service & rental. If needed, I will definitely use this location again. I highly recommend them.

Kahlia Jones 
Rating:
5.0

Customer did not leave a comment.

Evan Shaw 
Rating:
5.0

Customer did not leave a comment.

Jeffery Matthews 
Rating:
5.0

Grayson Auto Sales did a very good job with our rental. They were efficient and handled our rental well. I would certainly use them again should I need a U-Haul in Atlanta, Ga.

Judy Galm 
Rating:
5.0

Customer did not leave a comment.

latonious robinson 
Rating:
5.0

Customer did not leave a comment.

Rachel Sproat 
Rating:
5.0

They always provide top tier service !

Shamaria Fulton 
Rating:
4.0

It would have been nice to start with more than 1/8th of a tank of gas, but otherwise great experience :) I also booked the movers through the U-Haul website, but sadly that experience was not so great. Would not use those movers again.

RACHEL RODRIGUEZ 
Rating:
1.0

Customer service when we returned female at desk was very rude other attendants were non chalant and the office smelled of weed

Charles McQueen III 
Rating:
5.0

Staff was extremely helpful and friendly! After Home Depot cancelled 2 of my reservations last minute, I searched for other U-Haul rental businesses and am so happy to went with this one! 100% would recommend to friends and family for their future moving needs.

Rosalie Jardina 
Rating:
5.0

Customer did not leave a comment.

Steve Raimonde 
Rating:
5.0

Customer did not leave a comment.

Keyerra Carmack 
Rating:
3.0

The truck was making sounds, it was not completely full of gas, customer service was not very good on the phone and in person and they did not put the dolly in the truck that I paid $7 for.

Aris McDaniel 
Rating:
5.0

Not charge so much per mile.

gregg schulte 
Rating:
5.0

Customer did not leave a comment.

latonious robinson 
Rating:
4.0

Customer did not leave a comment.

Criag Smith 
Rating:
3.0

The gentleman at the location was great. Fast. Friendly.

Charles Hoffecker 
Rating:
5.0

Customer did not leave a comment.

Thomas WHIDDON 
Rating:
3.0

Customer did not leave a comment.

Pamela Foster 
Rating:
5.0

Customer did not leave a comment.

Christopher Heller 
Rating:
5.0

Customer did not leave a comment.

Demetrius Akenji 
Rating:
5.0

Very friendly and helpful. They made my move so much easier with their professional suggestions

Kevin Marvel 
Rating:
5.0

Shannon is absolutely amazing!!! Excellent customer service, friendly and helpful.

Damien West 
Rating:
4.0

Customer did not leave a comment.

Etin Oba 
Rating:
5.0

Mirror was broken, otherwise great. My favorite atlanta uhaul location.

David Trittschuh 
Rating:
5.0

Customer did not leave a comment.

Keary McCutchen 
Rating:
5.0

Keep up the good service

Marcell Barnett 
Rating:
5.0

Patient, fast and understanding

jeremiah williams 
Rating:
5.0

Nothing

cynthia bostic-ellick 
Rating:
5.0

N/A

Marcell Barnett 
Rating:
5.0

The young man that helped me was so helpful and smart. He multitasked so well and I would definitely use this place again.

Kashia Adams 
Rating:
5.0

Clean, efficient, competent employees. My agent there, his name is Rush' was very professional, even though he had to multitask while checking me out, he never missed a beat. These people @ MDJ Autosales Grayson know their job and preform it well. If you want to rent a truck w no fuss or bullsh_t...make this your first and last stop. 2 thumbs up. 👍 👍

Clifford Campbell 
Rating:
1.0

The staff was incredibly rude. He told me I look nothing like my license and asked if I'm sure it's me. The truck was missing the gas cap and the check engine light was on. There was a large dent in the hood and a whole I'm the bed of the truck so if it rains everything will be damaged. The staff need training.

Charlie Davis 
Rating:
3.0

Customer did not leave a comment.

Susan Alexander 
Rating:
5.0

Staff is very pleasant, they are very understanding & try to work with you the best way they can to accommodate the customer.

Cymone Gray 
Rating:
5.0

Thanks for let me rent the truck and yes it was clean n fresh

Kimyonna Hickson 
Rating:
5.0

Customer did not leave a comment.

Shamika Mcfashion 
Rating:
5.0

Customer did not leave a comment.

David Hampton 
Rating:
5.0

Owners/staff were friendly and efficient. One of the best u-haul experiences I've ever had.

Leonel Ferreira 
Rating:
5.0

The staff at this location was amazingly helpful, friendly, and professional. I couldn't possibly give them a stringer recommendation!

david litts 
Rating:
5.0

Exceptional service was much appreciated. Thanks, Tony

Anthony Lewis 
Rating:
5.0

Shannon was so kind and professional

Ashley Mitchell 
Rating:
5.0

Great experience overall!

Kristen Sadler 
Rating:
5.0

Awesome service from beginning to end.

Titus Williams 
Rating:
2.0

The truck was broken and shouldn’t have been listed so I had to wait an hour for them to fix it. They didn’t have some of the items I requested like a dolly

Collin Shephard 
Rating:
5.0

Thanks to the staff and office assistant Shannon. I appreciate their support and understanding as I moved with little to no help. What wonderful crew.

Tonya Reese 
Rating:
5.0

Customer did not leave a comment.

Shayelle Dominguez 
Rating:
3.0

Customer did not leave a comment.

TYRONE CLEMMONS 
Rating:
5.0

Customer did not leave a comment.

Linda Rodriguez 
Rating:
4.0

The man who took care of my pick up was very friendly and helpful.

Joe Appleton 
Rating:
5.0

Customer did not leave a comment.

JASON WILMOT 
Rating:
5.0

Friendly and stocked with supplies. I have rented here multiple times. It is always a pleasure.

ANDREW COFFMAN 
Rating:
5.0

Customer did not leave a comment.

DEMARION CARTER 
Rating:
5.0

Customer did not leave a comment.

Harold Barnes 
Rating:
5.0

Efficient and excellent customer service. Thanks guys!

Aubrey Depriest 
Rating:
1.0

THE UHAUL SUPERVISOR WAS NOT PROFESSIONAL. HE DID NOT APPEAR ON TIME AT OFFICE WHEN I ARRIVED 11AM . I WAS MADE LATE 30 MINUTES I RETURNED THE TRUCK BACK 30 MINUTES LATE , AND THE UHAUL TOLD ME UP FRONT NO LATE FEE CHARGES , BUT I WAS CHARGED A LATE ARRIVAL VAN RENTAL FEE .

Eric WILLIS 
Rating:
5.0

Owner was really nice and helpful. Good location in downtown

William Teknipp 
Rating:
5.0

Customer did not leave a comment.

Brett Dickerson 
Rating:
5.0

They were very friendly and Professional

jessie gordon 
Rating:
5.0

Customer did not leave a comment.

Chris Croft 
No reviews have been submitted for this location.

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