Customer Reviews for Port Huron ACE HARDWARE
(U-Haul Neighborhood Dealer)

53 reviews

2874 Pine Grove Ave   Port Huron, MI 48060
(Building is located behind Troy Laundry)

(810) 479-5061

Office Hours

  • Mon-Sat: 9 am–8 pm
  • Sun: 9 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(810) 479-5061

2874 Pine Grove Ave
Port Huron, MI 48060
(Building is located behind Troy Laundry)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–8 pm
  • Sun: 9 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lauren Werth 
Rating:
5.0

Customer did not leave a comment.

Thomas Tanton 
Rating:
4.0

Customer did not leave a comment.

Mark Koch 
Rating:
5.0

Great service!

Casey Sargent 
Rating:
5.0

Customer did not leave a comment.

Dana Pemberton-Sergent 
Rating:
4.0

The truck spelled like complete cat piss in the cab and the back of the truck wasn’t cleaned out properly

Joseph Sasu 
Rating:
5.0

The U-Haul representatives at both pickup and drop off locations exceeded all my expectations! They were extremely helpful with guiding me through the reservation process as well as the return process. 10/10 - no complaints whatsoever. Best U-Haul experience I’ve had.

JOSHUA SARABJIT 
Rating:
5.0

Customer did not leave a comment.

RONALD DONAGHY 
Rating:
5.0

Check in and out was very easy ,young lady who waited on me was professional and friedlt

kevin farr 
Rating:
2.0

Truck was dirty had hair in the back of it, workers were rude. I booked a 1-2 bedroom apartment uhaul as was given the smallest one, when mentioned to the employee I was told oh well there is nothing we can do everyone wants to move today.

Paige Cannon 
Rating:
1.0

Was charged for a dolly and never received one. Also filled the tank to specified amount and was still charged a fuel fee. Will not use this location again.

TeJay Frizzle 
Rating:
5.0

Customer did not leave a comment.

RONDA STONER 
Rating:
5.0

Customer did not leave a comment.

Ernest Ivory 
Rating:
5.0

Customer did not leave a comment.

JOSEPH MAYER 
Rating:
5.0

Customer did not leave a comment.

sandra ranney 
Rating:
5.0

Very helpful and courteous.

Michael Fronimos 
Rating:
3.0

Customer did not leave a comment.

Duane Dubie 
Rating:
5.0

Customer did not leave a comment.

Anthony Genna 
Rating:
5.0

Customer did not leave a comment.

Gary Coburn 
Rating:
3.0

Customer did not leave a comment.

Ray Banka 
Rating:
4.0

Customer did not leave a comment.

Mark Hermansen 
Rating:
5.0

Customer did not leave a comment.

Charles Armstrong 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DICKINSON 
Rating:
4.0

The truck rear door needs some attention

JERRY VANDERWALL 
Rating:
5.0

Absolutely amazing experience took care of all my needs on Christmas Eve!! Merry Christmas thank you guys!!!

Brandon westrick 
Rating:
5.0

Customer did not leave a comment.

Tami Selby 
Rating:
5.0

The girl who was there when I dropped off the truck was an absolute delight and very helpful.

Andrew Ruppel 
Rating:
1.0

The lady in the morning when we picked up the truck was great. However when we returned the truck they charged us a $25 cleaning fee. Which was absurd. We swept the back out and folded all the moving blankets like the sticker said. They charged us for the floor mats being a little dirty. Well I don’t keep a vacuum in my purse. So yeah a little dust/dirt from shoes is normal. And the charged me $15 for gas when I was 1000000% sure I left it on half tank where they left me. I had to jump inside several times while pumping to make sure it was at exactly half. I’ve rented uhaul 4 times previously (not from this location) and had no issues. The guy I talked to on phone was rude as hell. To me and my 73 yr old mother. Totally unacceptable and I will NEVER rent from this place again.

ryan robinson 
Rating:
2.0

Tried to charge me for more mileage because they wrote the number wrong even though the email stated the actual number. When started driving tire pressure was low.

Jordon Moore 
Rating:
5.0

What I would not recommend is the app pick up and having to call multiple times because no one had a clue. Having my reservation time cancelled without my knowledge and putting us two hours behind in our move. The ladies at Ace took care of us and were wonderful. Your telephone staff, hung up on me and seemed no one knew what was going on.

Nicolette LaDuke 
Rating:
2.0

I went inside to tell Brian that I was returning the trailer. He said just unhook it and you are good to go. I asked if I needed a receipt and he said no you are good to go. I reluctantly left without a receipt for the trailer return. I was called a couple days later from someone at uhaul asking me when I was going to return the trailer. I told this person that I returned it on the day I was supposed to return it. She said that it was not showing returned. I told her to call Brian where I dropped it off. I never heard back from her.

Chris Boggs 
Rating:
4.0

Customer did not leave a comment.

Jim Aldert 
Rating:
5.0

Customer did not leave a comment.

Linda Stone 
Rating:
5.0

The young lady was very polite, precise and helpful!

port llc 
Rating:
5.0

Customer did not leave a comment.

MICHAEL RICHARD 
Rating:
5.0

Highly reccomend this site. Helpful pleasant and nonissues. I chose this over Solo on. Howard street because Solo i generally not pleasnt and easy drop off. They complain about too many drop offs. They are closest to me but ii dislike the attitude. Ive done this rental several times before

Robert Greene 
Rating:
4.0

Customer did not leave a comment.

Joseph Batzer 
Rating:
5.0

Customer did not leave a comment.

David Sheffield 
Rating:
4.0

Have an employee do the hookup for seniors. Those 6x12 trailers are very heavy. An employee helped me unhook it on the return which helped tremendously.

jim miller 
Rating:
5.0

Customer did not leave a comment.

Clay Smith 
Rating:
5.0

The customer service was excellent. The online registration was perfect, and the vehicle was well maintained and clean.

Robert Alexander 
Rating:
5.0

Truck leaked either break fluid or transmission fluid on my driveway. Now I am left with vehicle fluid marks that I may not be able to remove.

Ashley Groulx 
Rating:
5.0

Customer did not leave a comment.

Dan Thompson 
Rating:
5.0

the young lady was very knowegable and helpful. she was very nice easy to deal with in a nice location, my new location for trailer rental

Nadine Maliniak 
Rating:
5.0

Great customer service

Jeffery McNamara 
Rating:
5.0

Not sure 😊. Very helpful kind and fast ☺️

cheryl lutke 
Rating:
2.0

They had no record of our rental!

Tony Williams 
Rating:
1.0

To expensive

Angel Tygard 
Rating:
5.0

The service was excellent and very understanding and helpful!

Linda granada 
Rating:
1.0

Customer did not leave a comment.

Shelby Riskey 
Rating:
5.0

Our experience was excellent!!

Susen Batz 
Rating:
5.0

Customer did not leave a comment.

Mark schian 
Rating:
1.0

Was sent over to this location because solo storage didn't stage a key one tire on this 20 footer was bigger then the other the damn thing ran like shit all the way back home over 300 miles made the trip to port Huron before with a fully loaded 26 footer only used a tank of gas but a 20 footer with a dresser and table and 4 chairs and a 3 piece sectional went throw 2 and a half tanks of gas not sure if I will ever use U-Haul again

Mitchell Redding 
No reviews have been submitted for this location.

Additional Services at this Location

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