Extremely unprofessional and unprepared to even rent the truck. He wanted to take pictures of my debit card and ID. Truck was dirty upon arrival. Upon return, the person who set up the rental was no where to be found. Didn’t get the equipment verification email until an hour after getting the truck. Couldn’t get a receipt until many hours after. Very poor experience.
brandon b
Customer Reviews for Bancroft Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have the truck there that you reserved I reserved a 20 foot and ended up with a 10 foot very bad
Robert A