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Verlyn Brower
Customer Reviews for Long Valley Farm Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All went well. Fast check out.
DAN RUSSELLgreat personal service, ready to go, helped with hooking up the trailer.
Gary HoeThank you
Troy LewisTerry was great! Appreciate his helpfulness.
Susan DrakePeople doing business as it should be done - friendly and professional.
Tina WithersDirty truck and didn’t check the truck before renting it to me. Waited an hour with roadside service only to find out (from a passerby) that the battery terminals were loose. That was it. Takes a few seconds to check something like that before you rent it out to someone. We paid $2500 for a truck that isn’t even checked over before being renting. Poor service.
Peter Larsen IIIThe fuel tank wasn’t full and they knew it when I rented it. I returned it full. I should have received a credit or something. You can do the math. I drove about 90 miles and put 19 gallons in it.
Gary RaneyYour rental staff were top notch. Very helpful and very kind. What a great spot to rent from!!
JASON SPEERMy UHaul did not have a loading ramp. This made it extra difficult to use.
Marisa AylorIt was easy to find a place to park and leave the key, even though no personnel were on the premises.
Jeffrey WagnerGreat friendly service and quickly got us down the road. I recommend them highly.
Link LlewellynAlways have had excellent turn in results even after hours or on the weekends.
Paul WellsBusiness closed App sucks couldn't check in had to call customer service, still unsure if got checked in
ROBERT MALLERYEasy and comfortable Thank you
John SullivanThe gentleman that runs the store is older. He is very sweet. Unfortunately, they do not have a public restroom, so make sure you go to the restroom before you go through the process of picking up your equipment.
Larissa SchultzHaving a location in Donnelly is very convenient.
JOSEPH WILHELMhave more trailers that can be taken out of town/one way. It is frustrating to see the sitting there and be told they are for local use only.
Holly BarkalowThe pickup in one location and drop off in another close to our home was so helpful.
Michael PedersenFast drop off.
Steve SpicklerTotally great service beginning to return...
Barbara MathesonIt was great, in and out quick. The guy working the counter was a character, I'd kick it and have a beer.
Andrew ScheunemanDid not provide Dolly or furniture pads as requested, and the key was not in the right spot which delayed my start time by a couple hours.
RYAN HUTCHESONWas hoping for a receipt, but apparently that was too much to ask & was told to just check my email later or I'd have to wait 15 min for them to "do their job." Not a stellar experience.
Rachel ConnerExcellent!!!!!
GARY LADDThis location is always excellent. Thank you.
GARY LADDThe person at this location was great. Not happy with the overall experience I had this go around with uhaul though. Round trip I had to drive 4 hours to get this truck, which ended up costing me time and money that I could've used on fixing things on my house. Instead of making customers drive completely out of their way to get the equipment, why don't y'all look at hiring drivers that are just their to move inventory around where it's needed.
Joseph MaestasNot much I can say. They were a drop off point and closed when I returned truck/trailer on a Saturday.
John HinshawShe stayed after hours to Accommodate my needs. Very helpful and most of all truthful about everything.
Danirl HarmonThe people were not helpful or friendly at all. Very unprofessional
Tom MeyerEasy drop off.
Ryan SalladayProfessional, clean business, and outside very easy in and out customer service was great and helpful
AMADEO MONTEZUMASheri and Terry have lived in Donnelly for over 50 years and are well known and thought of in the community. They will help you pick the right unit for your moving needs. Terry helped hook up the trailer and check the lights. They are great for conversation and encouragement. They were very thorough as I went through the rental process. I’m very satisfied with my experience.
andrew jacksonThe gentleman here was very helpful and very sweet. He went above and beyond to help us.
Cheryl WaddellNo complaint from me. It was great and was in an out fast
James JoinerThe lady at the counter was Extremely rude. They closed at 12:30pm on a Friday. Straps on trailer were barely useable because they were rusted so bad. And I can’t emphasize how terrible it was dealing with the lady..
JAMES PATTERSONthis reservation was made a month early and we still had to pick up the truck 100 miles away from where the reservation was made from. seems like maybe that could be looked at.
Matt MillerThe person checking the truck back in was not very friendly and then he said the fuel was not where it was when I picked the truck up it was in fact where it was and then they turn turned around and charge me 27 bucks on my credit card not cool
Jim rolandthe lady in Donnelly was amazing!
DANIEL HALL