Customer Reviews for Long Valley Farm Service
(U-Haul Neighborhood Dealer)

672 reviews

191 W Roseberry Rd   Donnelly, ID 83615
(Next to Subway and gas station)

(208) 325-4452

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 325-4452

191 W Roseberry Rd
Donnelly, ID 83615
(Next to Subway and gas station)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Verlyn Brower 
Rating:
5.0

All went well. Fast check out.

DAN RUSSELL 
Rating:
5.0

great personal service, ready to go, helped with hooking up the trailer.

Gary Hoe 
Rating:
5.0

Customer did not leave a comment.

Peter Yeates 
Rating:
5.0

Thank you

Troy Lewis 
Rating:
5.0

Customer did not leave a comment.

Christopher Keith 
Rating:
5.0

Terry was great! Appreciate his helpfulness.

Susan Drake 
Rating:
5.0

Customer did not leave a comment.

TERRY GESTRIN 
Rating:
5.0

Customer did not leave a comment.

bill callahan 
Rating:
4.0

Customer did not leave a comment.

Phillip Schoensee 
Rating:
5.0

People doing business as it should be done - friendly and professional.

Tina Withers 
Rating:
5.0

Customer did not leave a comment.

Bill Newcomb 
Rating:
5.0

Customer did not leave a comment.

Bill Newcomb 
Rating:
5.0

Customer did not leave a comment.

Michael Oleary 
Rating:
1.0

Dirty truck and didn’t check the truck before renting it to me. Waited an hour with roadside service only to find out (from a passerby) that the battery terminals were loose. That was it. Takes a few seconds to check something like that before you rent it out to someone. We paid $2500 for a truck that isn’t even checked over before being renting. Poor service.

Peter Larsen III 
Rating:
5.0

Customer did not leave a comment.

Jeremy Welborn 
Rating:
3.0

The fuel tank wasn’t full and they knew it when I rented it. I returned it full. I should have received a credit or something. You can do the math. I drove about 90 miles and put 19 gallons in it.

Gary Raney 
Rating:
5.0

Your rental staff were top notch. Very helpful and very kind. What a great spot to rent from!!

JASON SPEER 
Rating:
4.0

My UHaul did not have a loading ramp. This made it extra difficult to use.

Marisa Aylor 
Rating:
5.0

Customer did not leave a comment.

Robert Parsons 
Rating:
5.0

Customer did not leave a comment.

Valerie Mehrer 
Rating:
5.0

Customer did not leave a comment.

Michael O'Leary 
Rating:
5.0

It was easy to find a place to park and leave the key, even though no personnel were on the premises.

Jeffrey Wagner 
Rating:
5.0

Customer did not leave a comment.

JON SIMON 
Rating:
5.0

Great friendly service and quickly got us down the road. I recommend them highly.

Link Llewellyn 
Rating:
5.0

Always have had excellent turn in results even after hours or on the weekends.

Paul Wells 
Rating:
4.0

Customer did not leave a comment.

Gary Barton 
Rating:
3.0

Business closed App sucks couldn't check in had to call customer service, still unsure if got checked in

ROBERT MALLERY 
Rating:
5.0

Customer did not leave a comment.

Carl Boockholdt 
Rating:
4.0

Customer did not leave a comment.

Patrick HAYS 
Rating:
4.0

Customer did not leave a comment.

Ken Moudy 
Rating:
4.0

Customer did not leave a comment.

Darin Holderness 
Rating:
5.0

Customer did not leave a comment.

Bruce Hallvik 
Rating:
5.0

Easy and comfortable Thank you

John Sullivan 
Rating:
5.0

Customer did not leave a comment.

Naryan Clements 
Rating:
4.0

The gentleman that runs the store is older. He is very sweet. Unfortunately, they do not have a public restroom, so make sure you go to the restroom before you go through the process of picking up your equipment.

Larissa Schultz 
Rating:
3.0

Customer did not leave a comment.

Bob German 
Rating:
5.0

Having a location in Donnelly is very convenient.

JOSEPH WILHELM 
Rating:
5.0

Customer did not leave a comment.

Heidi Patterson 
Rating:
5.0

have more trailers that can be taken out of town/one way. It is frustrating to see the sitting there and be told they are for local use only.

Holly Barkalow 
Rating:
5.0

Customer did not leave a comment.

Julie Early 
Rating:
5.0

The pickup in one location and drop off in another close to our home was so helpful.

Michael Pedersen 
Rating:
5.0

Customer did not leave a comment.

steve strope 
Rating:
5.0

Fast drop off.

Steve Spickler 
Rating:
5.0

Customer did not leave a comment.

Wallace McCullough 
Rating:
5.0

Customer did not leave a comment.

Erik Swensson 
Rating:
5.0

Totally great service beginning to return...

Barbara Matheson 
Rating:
5.0

Customer did not leave a comment.

Michael Rimkus 
Rating:
5.0

Customer did not leave a comment.

Justin Hermance 
Rating:
5.0

It was great, in and out quick. The guy working the counter was a character, I'd kick it and have a beer.

Andrew Scheuneman 
Rating:
4.0

Customer did not leave a comment.

Charlene Madden 
Rating:
4.0

Customer did not leave a comment.

Daniel Haugen 
Rating:
5.0

Customer did not leave a comment.

Diane Hoffmann 
Rating:
5.0

Customer did not leave a comment.

Sheree Johnson 
Rating:
2.0

Did not provide Dolly or furniture pads as requested, and the key was not in the right spot which delayed my start time by a couple hours.

RYAN HUTCHESON 
Rating:
5.0

Customer did not leave a comment.

Lou Nilsen 
Rating:
3.0

Was hoping for a receipt, but apparently that was too much to ask & was told to just check my email later or I'd have to wait 15 min for them to "do their job." Not a stellar experience.

Rachel Conner 
Rating:
5.0

Excellent!!!!!

GARY LADD 
Rating:
5.0

Customer did not leave a comment.

William Edwards 
Rating:
5.0

This location is always excellent. Thank you.

GARY LADD 
Rating:
5.0

Customer did not leave a comment.

Heath Warnock 
Rating:
1.0

Customer did not leave a comment.

Richard Neault 
Rating:
3.0

Customer did not leave a comment.

RITA MCLEOD 
Rating:
4.0

Customer did not leave a comment.

Diana LaPrade 
Rating:
4.0

Customer did not leave a comment.

Rodney MOORE 
Rating:
5.0

The person at this location was great. Not happy with the overall experience I had this go around with uhaul though. Round trip I had to drive 4 hours to get this truck, which ended up costing me time and money that I could've used on fixing things on my house. Instead of making customers drive completely out of their way to get the equipment, why don't y'all look at hiring drivers that are just their to move inventory around where it's needed.

Joseph Maestas 
Rating:
5.0

Customer did not leave a comment.

Curt Williams 
Rating:
3.0

Not much I can say. They were a drop off point and closed when I returned truck/trailer on a Saturday.

John Hinshaw 
Rating:
3.0

Customer did not leave a comment.

Michaela Geszvain 
Rating:
5.0

Customer did not leave a comment.

Ken Benesh 
Rating:
5.0

Customer did not leave a comment.

Jessie Stopsen 
Rating:
5.0

Customer did not leave a comment.

Ron McDonough 
Rating:
3.0

Customer did not leave a comment.

Lindsey Hansen 
Rating:
5.0

Customer did not leave a comment.

Danirl Harmon 
Rating:
5.0

She stayed after hours to Accommodate my needs. Very helpful and most of all truthful about everything.

Danirl Harmon 
Rating:
5.0

Customer did not leave a comment.

Mike Johnson 
Rating:
5.0

Customer did not leave a comment.

Joseph Robbie 
Rating:
5.0

Customer did not leave a comment.

Jasse Stposon 
Rating:
1.0

The people were not helpful or friendly at all. Very unprofessional

Tom Meyer 
Rating:
5.0

Customer did not leave a comment.

Amy Leaf 
Rating:
5.0

Customer did not leave a comment.

Keith Shinn 
Rating:
3.0

Easy drop off.

Ryan Salladay 
Rating:
5.0

Professional, clean business, and outside very easy in and out customer service was great and helpful

AMADEO MONTEZUMA 
Rating:
5.0

Customer did not leave a comment.

Deidre Gestrin 
Rating:
4.0

Customer did not leave a comment.

David Brueck 
Rating:
5.0

Sheri and Terry have lived in Donnelly for over 50 years and are well known and thought of in the community. They will help you pick the right unit for your moving needs. Terry helped hook up the trailer and check the lights. They are great for conversation and encouragement. They were very thorough as I went through the rental process. I’m very satisfied with my experience.

andrew jackson 
Rating:
5.0

The gentleman here was very helpful and very sweet. He went above and beyond to help us.

Cheryl Waddell 
Rating:
5.0

Customer did not leave a comment.

Chance Hackett 
Rating:
5.0

No complaint from me. It was great and was in an out fast

James Joiner 
Rating:
1.0

The lady at the counter was Extremely rude. They closed at 12:30pm on a Friday. Straps on trailer were barely useable because they were rusted so bad. And I can’t emphasize how terrible it was dealing with the lady..

JAMES PATTERSON 
Rating:
5.0

this reservation was made a month early and we still had to pick up the truck 100 miles away from where the reservation was made from. seems like maybe that could be looked at.

Matt Miller 
Rating:
5.0

Customer did not leave a comment.

Peter Briggs 
Rating:
5.0

Customer did not leave a comment.

Peter Briggs 
Rating:
5.0

Customer did not leave a comment.

Timothy W Ellis 
Rating:
2.0

The person checking the truck back in was not very friendly and then he said the fuel was not where it was when I picked the truck up it was in fact where it was and then they turn turned around and charge me 27 bucks on my credit card not cool

Jim roland 
Rating:
5.0

Customer did not leave a comment.

Barbara Matheson 
Rating:
5.0

Customer did not leave a comment.

Robert Leonard 
Rating:
5.0

Customer did not leave a comment.

Robert Vlaanderen 
Rating:
5.0

the lady in Donnelly was amazing!

DANIEL HALL 
Rating:
5.0

Customer did not leave a comment.

Dana Harris 
No reviews have been submitted for this location.

Additional Services at this Location

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