Customer Reviews for Location ML Inc
(U-Haul Neighborhood Dealer)

508 reviews

455 rue Sylvio   Drummondville, QC J2A1L8

(819) 474-4677

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(819) 474-4677

455 rue Sylvio
Drummondville, QC J2A1L8

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Votre sondage devrait être en français par défaut lorsqu'on l'ouvre. Le choix de langue est important pour moi,

Bernard B. 
Rating:
5.0

Customer did not leave a comment.

Guylaine D. 
Rating:
3.0

La propreté était correcte mais le volant était lousse et il fallait compenser lors des virages pour la servo-direction. J'espère également qu'on va rectifier l'erreur de facturation car j'appelle ma compagnie de carte de crédit demain si ce n'est pas réglé.

Yan P. 
Rating:
5.0

Nice people, easy transaction, good price, truck in good condition.

MARC S. 
Rating:
5.0

Expérience très agréable, je recommande hautement, facile de louer et de laisser le camion dans une autre ville. Personnel professionnel sur place qui vous guide dans chaque étape.

Martin L. 
Rating:
3.0

Customer did not leave a comment.

GERALD N. 
Rating:
5.0

Customer did not leave a comment.

rene A. 
Rating:
5.0

Customer did not leave a comment.

andre C. 
Rating:
5.0

Customer did not leave a comment.

Marie-Pier V. 
Rating:
5.0

Customer did not leave a comment.

Mélanie T. 
Rating:
5.0

Customer did not leave a comment.

Sylvain C. 
Rating:
5.0

Customer did not leave a comment.

Marco G. 
Rating:
5.0

Customer did not leave a comment.

Alain L. 
Rating:
4.0

Customer did not leave a comment.

Nancy B. 
Rating:
5.0

Customer did not leave a comment.

RACHID T. 
Rating:
1.0

we will never rent at this place anymore.

ABRIGEL C. 
Rating:
5.0

Customer did not leave a comment.

Patrick L. 
Rating:
5.0

Customer did not leave a comment.

Stephane G. 
Rating:
4.0

Customer did not leave a comment.

stephane D. 
Rating:
5.0

Customer did not leave a comment.

KEVEN R. 
Rating:
4.0

Bonjour ,présentement service très courtoie camion très propre je n'ai que des félicitations a faire a Emplacement ML.inc 455 rue Sylvio Drummondville Qc Et je le recommande a d'autres personnes.

Michel C. 
Rating:
5.0

Customer did not leave a comment.

Rene B. 
Rating:
5.0

Customer did not leave a comment.

Carole B. 
Rating:
5.0

Customer did not leave a comment.

PASCAL T. 
Rating:
5.0

Correspondance en français svp

lacoste S. 
Rating:
1.0

Allways waiting for my crédit refund….

ANAS S. 
Rating:
4.0

Why do we need to check-in online and then locally ?

karim B. 
Rating:
3.0

La gestion du contrat pour le retour d'argent à pris 40 minutes 🙄

LeonJR B. 
Rating:
1.0

Rappeler les client lorsque demander et sinon tout le reste a besoin detre grandement ameliorer un service a la clientele inexistant

Alexandre T. 
Rating:
5.0

Thank you for all

Tshianda Muana M B. 
Rating:
5.0

Customer did not leave a comment.

Benjamin O. 
Rating:
5.0

Bonne continuation!

Louise L. 
Rating:
4.0

Customer did not leave a comment.

laurie R. 
Rating:
1.0

Customer did not leave a comment.

Gabriel L. 
Rating:
5.0

Customer did not leave a comment.

Krishnanunni U. 
Rating:
5.0

Customer did not leave a comment.

Jeanne L. 
Rating:
5.0

Customer did not leave a comment.

JESSICA R. 
Rating:
5.0

Customer did not leave a comment.

jacques L. 
Rating:
5.0

Le service était nin seulement bon, mais en plus le personnel est très courtois

Christian R. 
Rating:
3.0

Customer did not leave a comment.

Apolline B. 
Rating:
5.0

Customer did not leave a comment.

Vincent C. 
Rating:
5.0

Customer did not leave a comment.

jeannoel G. 
Rating:
4.0

Customer did not leave a comment.

Pascal T. 
Rating:
1.0

Customer did not leave a comment.

MarcAntoine O. 
Rating:
5.0

Customer did not leave a comment.

DRAGOLJUB D. 
Rating:
5.0

Très chaleureuse, souriant, courtois et à l'écoute

JORIS K. 
Rating:
5.0

Always nice and cheap to rent an uhaul stuff! I will rent again for sure!

Luc C. 
Rating:
5.0

Customer did not leave a comment.

Martin P. 
Rating:
5.0

Good service!

LUC C. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Line P. 
Rating:
1.0

I reserved more than 5 weeks before my pick up date, 1 day before that day, Uhaul called me and changed the pick up location for 125km far away than I adked. They changed all of my plan of moving. They offered me 200$ reduction OR canceling the reservation. So it was not an offer. It was an obligation. They also changed my drop off location too to a location far than what I asked. The fuel tan was also empty and obliged me to drop off with more than what i received o n pick up.

Pooya J. 
Rating:
5.0

Customer did not leave a comment.

Maxence P. 
Rating:
5.0

Customer did not leave a comment.

ABRIGEL C. 
Rating:
5.0

Customer did not leave a comment.

Yan M. 
Rating:
5.0

Le moteur du camion claquait et a brisé.

Eric D. 
Rating:
5.0

avoir des disponibilité plus près de mon domicile

Gilles C. 
Rating:
5.0

Customer did not leave a comment.

ABRIGEL CONCEPT J. 
Rating:
1.0

Never i eill go there again Pour service with the ladie

Tanya M. 
Rating:
5.0

Customer did not leave a comment.

Vronique D. 
Rating:
5.0

Personnel très compréhensif de notre situation et très patient.

Charles J. 
Rating:
5.0

Customer did not leave a comment.

yann D. 
Rating:
4.0

J'avais réservé depuis 3 mois a Uhaul.com. En arrivant au point de rammasse la grosseur du camion et l'heure de rammasse avait été changée. Une chance que les gens de chez location ML on travaillé pour moi et on trouvé des solutions sinon mon déménagement aurait été un desastre. Pas d'etoile pour le service en ligne.

Hervé L. 
Rating:
4.0

Although everything worked out fine….I had to drive an extra 20 km+ or- to pick up the truck, which wasn't at the dealer I was sent to. Moving, has you know, is already stressful enough…. But everything worked out and overall I am very satisfied with the vehicle and it's set up meaning « mom's attic, ramp, anchors «  and wouldn't hesitate to recommend and reuse when needed again. Thank you!

Richard S. 
Rating:
3.0

Pricing on website and actual charges invoiced were different. Over 100$ of hidden fees.

Sebastien B. 
Rating:
4.0

Customer did not leave a comment.

Diane B. 
Rating:
4.0

Web form for pre-inspection did not allow uploading my photo from my phone. Attendant said not to worry. But I worried about closing the contract with my phone after hours. Fortunately, the closing part went like a charm. Still, the initial inspection should have worked. The rest of the rental experience was great. Thank you.

Rene D. 
Rating:
1.0

You guys are the worst. You cancelled our reservation in Montreal with less than 24 hours notice and the waking nightmare that ensued all weekend was 100% a result of your shitty service. I haven't had much time because of the move but I'm making sure I reach as many people as I can to tell them about how much of a garbage company you are and urging them to never use your service lest they get screwed over the same way

Victor K. 
Rating:
5.0

C était parfait les employés (es) sont compétent et polis, je recommencerais à mes proche ...

JOSEE R. 
Rating:
5.0

Customer did not leave a comment.

ACMPNHR R. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

Excellent service

Dan P. 
Rating:
5.0

Inform the customer of the date of refunds

Stephane G. 
Rating:
4.0

Customer did not leave a comment.

pierre C. 
Rating:
5.0

Customer did not leave a comment.

RECOLTE M. 
Rating:
5.0

Customer did not leave a comment.

Yannick B. 
Rating:
4.0

Very efficient and polite service!

Chantale L. 
Rating:
1.0

I really thought Uhaul was great but we didn't a good experience. My drunk I had to do several calls I didn't get a confirmation on the location, I request a lift the day before took everything to get one. The email confirming the drop off was the wrong address.

myriam M. 
Rating:
5.0

Customer did not leave a comment.

Emilio Rafael D. 
Rating:
5.0

Les vehicules devraient être plein d'essence et on les rapporte plein. Beaucoup plus facile pour les clients de gerer la consommation de carburant.

PIERRE C. 
Rating:
5.0

Customer did not leave a comment.

Real D. 
Rating:
1.0

Pas les mêmes prix qu'on nous avait dit au téléphone et refus de prendre l'argent comptant à moins qu'on vienne payer à 7h30 am Mauvais service

MELODY L. 
Rating:
5.0

Customer did not leave a comment.

Nathalie B. 
Rating:
5.0

Customer did not leave a comment.

Julien H. 
Rating:
5.0

Customer did not leave a comment.

Jocelin M. 
Rating:
5.0

Customer did not leave a comment.

MaryseChantale L. 
Rating:
5.0

Super service. Très bon service-client.

CLAUDE B. 
Rating:
5.0

Tout était correcte.

Michel L. 
Rating:
5.0

Customer did not leave a comment.

Sbastien T. 
Rating:
5.0

Customer did not leave a comment.

Caroline P. 
Rating:
5.0

Customer did not leave a comment.

MATHIEU L. 
Rating:
5.0

Couette de fil pas fournie et non mentionnée merci

ERIC L. 
Rating:
5.0

Customer did not leave a comment.

LES BATIMENT J. 
Rating:
5.0

Customer did not leave a comment.

Lucie G. 
Rating:
5.0

Customer did not leave a comment.

Manuel C. 
Rating:
4.0

Tel the customer that they do take the 200$ deposit in your account and dont know when youll be refunded.... i didnt know the girl told me they werent taking it in my account it was just preautorised in case. But no it cost me 205$ for 1 hr and im still waiting for a refund

KIM B. 
Rating:
5.0

Customer did not leave a comment.

Yannic F. 
Rating:
5.0

Pour un retour de remorque Très bien acceuilli Une bonne experience

Nicolas D. 
Rating:
3.0

L'application bien conçu pour faire le retour.

Aimé J. 
Rating:
3.0

Customer did not leave a comment.

Francis B. 
No reviews have been submitted for this location.

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