Customer Reviews for Little E's Towing
(U-Haul Neighborhood Dealer)

417 reviews

67692 Warnock Saint Clairsvi Rd   Saint Clairsville, OH 43950

(740) 695-2308

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/11/2024: 9:00 am - 12:00 pm

Services at this Location:

Contact Us

(740) 695-2308

67692 Warnock Saint Clairsvi Rd
Saint Clairsville, OH 43950

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/11/2024: 9:00 am - 12:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great gentleman to deal with!

Bradley Shook 
Rating:
5.0

What a nice guy.

SHELLIE CASE 
Rating:
1.0

Rude nasty

Rafael Perales 
Rating:
4.0

Customer did not leave a comment.

Gregory Jewell 
Rating:
4.0

Customer did not leave a comment.

Gregory Jewell 
Rating:
3.0

Not specific to the location, but using the website/app to pickup equipment after hours was TERRIBLE!!! Help via the phone was a 30 min wait. I will never use that again and would NOT recommend.

Robert Dorsey 
Rating:
4.0

Customer did not leave a comment.

Cheryl Johnson 
Rating:
5.0

Customer did not leave a comment.

ROBERT THEISS 
Rating:
4.0

Customer did not leave a comment.

James Richard Ii Ford 
Rating:
5.0

very easy and stress free

Thomas Kurko 
Rating:
5.0

Customer did not leave a comment.

Dennis Rockwell 
Rating:
3.0

Customer did not leave a comment.

Andy Luther 
Rating:
3.0

Customer did not leave a comment.

Lance Rice 
Rating:
5.0

Excellent customer service. Always has my van ready and waiting for me. Dave is a great dealer

Cheryl Wade 
Rating:
5.0

Best U-Haul dealer in the valley.

JORDAN STARR 
Rating:
5.0

Customer did not leave a comment.

Jill Orsini 
Rating:
4.0

Customer did not leave a comment.

CASSANDRA EALY 
Rating:
3.0

Customer did not leave a comment.

KELLY HAMLIN 
Rating:
5.0

The gentleman in the office was so kind!!! He did all the checkin for me! It was a smooth process. I recommend this location to everyone!

Jody DiSantis 
Rating:
5.0

Customer did not leave a comment.

LARRY DANIELS 
Rating:
5.0

Always great and friendly service.

James Brehm 
Rating:
5.0

Friendly service. Easy location to find.

Robin Rocchi 
Rating:
5.0

Customer did not leave a comment.

Bruce Wrixon 
Rating:
2.0

Customer did not leave a comment.

Veronica Mehl 
Rating:
4.0

Customer did not leave a comment.

Zachary Carleton 
Rating:
2.0

Unclear on drop off location after hours.

Joel Mathis 
Rating:
5.0

Everything was good. I can’t think of anything.

MONIQUE WILLSON 
Rating:
3.0

Steering was horrible, need to go through more maintenance checks.

Amanda Chesnut 
Rating:
5.0

Parking is very strained but a good place to make a drop off.

Trey Wharton 
Rating:
5.0

U-Haul trailers are great way to move to move smaller amounts of items. The pick--up truck and vans are great also.

DAVID ELLISON 
Rating:
5.0

No improvement needed. Very accessible and friendly

Bernard Orsini 
Rating:
5.0

Continue to sustain the excellent customer services throughout your teams. Very satisfied with all past rentals.

Cedric Hillard 
Rating:
5.0

Customer did not leave a comment.

Carrie Gralinski 
Rating:
5.0

Had issues with another vendor. Little e’s got me taken care of and on my way quickly. Professional. The people at the U-Haul dispatch and call centers were helpful and amazing as well

Brandon Dattoli 
Rating:
5.0

When i made the reservation, it stated the truck would have a ramp. The truck didnt have a ramp and i needed the ramp for the appliances i had to move which was very difficult

Melvin Williams 
Rating:
5.0

Customer did not leave a comment.

John Larkin 
Rating:
5.0

As always an easy place to do business with.

Jason Coulter 
Rating:
5.0

Nice pick -up- truck. Dave was very nice and helpful.

Gary Rebecca 
Rating:
5.0

Everything was great only thing I noticed was the oil was at 0 percent life left.other than that it was great service and rental guy was very helpful

ERIK KAVANAS 
Rating:
5.0

Customer did not leave a comment.

CINDY GREENLEE 
Rating:
3.0

The location itself was fine; it was the reservation that I got screwed over on that really did me in. It left me with one day to move, and on top of that; the second truck I reserved did not have the dolly in it that I desperately needed. I have an injury that doesn’t allow me to lift heavy objects and had no help; so a ton of our stuff got left behind, including my refrigerator. Also, every time I called I got a different person from the 800 number, and they all said something different. One seemed to not want to deal with me at all. This move was the worst one yet, and that’s saying a lot! I’m hoping this was just a fluke, and we’ll have a better experience in the future.

Christopher Street 
Rating:
5.0

Customer did not leave a comment.

Dolores Pytlik 
Rating:
5.0

Customer did not leave a comment.

Andrea Shamhart 
Rating:
5.0

Customer did not leave a comment.

Dave Diehl 
Rating:
5.0

Customer did not leave a comment.

john scott 
Rating:
5.0

Customer did not leave a comment.

David Horn 
Rating:
5.0

Fast and friendly

James Brehm 
Rating:
4.0

Very tight parking and in a bad location.

Mark Grubb 
Rating:
5.0

The person doing the check in was very helpful and professional.. I would recommend his location to my family and friends for drop off or pick up..

Robert Maxwell 
Rating:
5.0

Customer did not leave a comment.

Jonathan McGoldrick 
Rating:
5.0

Very easy to work with. Would recommend to every one

Travis Regoli 
Rating:
4.0

Prompt service and allowed me to carry on with my busy moving day.

richard Pijper 
Rating:
5.0

Very helpful and pleasant to work with. Equipment in excellent condition and help me hook up the trailer.

Tony Massing 
Rating:
5.0

Customer did not leave a comment.

craig volpini 
Rating:
5.0

Have better cell phone signal at this location. I kept loosing everything as I was trying to check out. I still don’t know if it’s all correct

Vivian KirtnerLee 
Rating:
5.0

Wonderful experience! Dave was great! I highly recommend!

Erica Schucht 
Rating:
5.0

Excellent customer service. Would recommend to friends and family

Cheryl Wade 
Rating:
5.0

The owner is just a nice guy. Very friendly. Convenient location. Clean truck. No problems whatsoever. If I ever need to move again (hopefully never again), I’ll definitely reserve through Little Es.

Shannon Allen 
Rating:
5.0

Customer did not leave a comment.

Jeff Wise 
Rating:
3.0

Customer did not leave a comment.

Travis Spain 
Rating:
5.0

Great customer service helped with hook up and made sure everything was working and safe

Susan Hines 
Rating:
5.0

Dave is a great guy. He said that he closes at 3, but would wait for me because I don't get off work until 3 in Woodfield.

CHUCK ORUM 
Rating:
5.0

Took this car trailer on a long trip and it towed wonderful. This is the most knowledgeable dealer in the area.

DAVID ELLISON 
Rating:
5.0

Customer did not leave a comment.

Angela Hatfield 
Rating:
4.0

No good parking spaces for drop off. And geo-locater and chat did not work. Had to reply on paper to drop off. Poor corporate support.

Mark Rantala 
Rating:
5.0

Customer did not leave a comment.

Amy Scouler 
Rating:
4.0

Customer did not leave a comment.

laura tina early 
Rating:
5.0

First Rate. Really helped me in a pinch. Thanks

TOM McMAHON 
Rating:
5.0

Customer did not leave a comment.

Dennis Morgan 
Rating:
3.0

Don’t park out front and get your car hit by another haul driver.

Jamie Galloway 
Rating:
5.0

Very professional and knowledgeable. This location didn't have what I wanted, but was able to find me one and have it here for me. These ramp trailers are great for hauling all kinds of things. Thanks Highly recommend this location.

DAVID ELLISON 
Rating:
3.0

Customer did not leave a comment.

Daniel Elson 
Rating:
5.0

took care of all of my needs, very professional.

Mike Vazqueztell 
Rating:
5.0

Customer did not leave a comment.

Eric Vernon 
Rating:
3.0

Customer did not leave a comment.

Andrea Brueggemeier 
Rating:
5.0

Customer did not leave a comment.

JEFF HERINK 
Rating:
3.0

Clean out the equipment and have better customer service.

LILLIAN HENRY 
Rating:
3.0

Customer did not leave a comment.

Charles White 
Rating:
5.0

I will always call Little E’s for myself in the future and recommend him and his location to my family and friends

April Fuller 
Rating:
5.0

He is was very accommodating and helpful for my rental. I will use this location again.

TONYA MANGERIE 
Rating:
5.0

Very pleasant to deal with. Friendly and professional.

Denise Hinds 
Rating:
5.0

Customer did not leave a comment.

DeAnna Cooley 
Rating:
5.0

Customer did not leave a comment.

Alicia Louk 
Rating:
2.0

It was okay, but it wouldn't be my first choice.

JENNIFER RENTZ 
Rating:
4.0

Initial online rental was unavailable (Fat Boyz) - and if we hadn't called to confirm, we would not have had the trailer available on Friday morning - Very disappointed with U'Haul's overall dependabiltiy with the online rental system. Little E's where we were able to move our rental to - was exceptional in their service and helpfulness.

Thomas Gulisek 
Rating:
1.0

Initial location dropped the ball and did not have the keys ready. Then second location was not cleaned or filled with gas. I was charged extra miles for U-Haul error not mine. I want refunded.

Michael McDonald 
Rating:
5.0

Customer did not leave a comment.

ROBERT HOLUBECK 
Rating:
5.0

Customer did not leave a comment.

PAUL KUZMA 
Rating:
5.0

Customer did not leave a comment.

Kathy Doan 
Rating:
3.0

This has nothing to do with the rental location. The problem i had was trying to check out using the U-Haul app. I took multiple pictures of the odometer and fuel gauge but was not able to submit them. I then spoke with someone from the drop-off location over the phone, and he told me I didn't need to check-out via the app.

George Perlic 
Rating:
5.0

The Windshield washer fluid was empty and when I put fluid in it the washer did not work but other Nat everything was good

Greg Coleman 
Rating:
5.0

Customer did not leave a comment.

Leah Davidson 
Rating:
3.0

Lights were burnt out and license plate was missing

BRIAN DUANE MCCULLOUGH 
Rating:
5.0

The equipment was clean and ran extremely well. The customer service was excellent. It was a smooth and flawless transaction.

JENNIFER HERSHMAN 
Rating:
5.0

Customer did not leave a comment.

DAMON GARDNER 
Rating:
5.0

Owner very nice, works with your schedule even at busy times. Helped out when everything else was not as accommodating. Thank you.

HEATHER ADAMS 
Rating:
5.0

Customer did not leave a comment.

Sarah Abboud 
Rating:
5.0

Customer did not leave a comment.

GLEN ROBY 
Rating:
1.0

The owner assaulted me as I was leaving. I was alone, and he chased me out of the door and followed me to my car, yelling at me, that he "had just about enough of your crap lady." I was very afraid because the owner is around 6'6" tall and I am a 5'5" 48-year old woman. I told him he was making me uncomfortable and to please not come closer. He screamed, "It's my property, I'll do what I want." and told me I was lucky he didn't have my car towed." I am shocked and appalled by this experience. Please investigate this.

Eve Gurganus 
Rating:
5.0

Customer did not leave a comment.

RACHEL BOISMIER 
No reviews have been submitted for this location.

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