Customer Reviews for Leroy True Value Hardware
(U-Haul Neighborhood Dealer)

94 reviews

400 S Chestnut   Le Roy, IL 61752

(309) 962-2451

Office Hours

  • Mon-Fri: 7 am–6 pm
  • Sat: 7 am–5 pm
  • Sun: 9 am–4 pm

Services at this Location:

Contact Us

(309) 962-2451

400 S Chestnut
Le Roy, IL 61752

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–6 pm
  • Sat: 7 am–5 pm
  • Sun: 9 am–4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Absolutely nothing. Everything was perfect.

Glendon Miller 
Rating:
5.0

Overall everything was wonderful the trailer was very nice and well maintained and the staff that helped me was very reasonable and helpful.

Bradley Green 
Rating:
5.0

Customer did not leave a comment.

KEITH NOFZIGER 
Rating:
5.0

Great people very helpful

Robert Woosley 
Rating:
5.0

Customer did not leave a comment.

David Albrecht 
Rating:
5.0

Customer did not leave a comment.

Kevin Clark 
Rating:
5.0

Customer did not leave a comment.

Joe Egan 
Rating:
5.0

Customer did not leave a comment.

Derek Hillinger 
Rating:
3.0

Customer did not leave a comment.

Tom Gorham 
Rating:
5.0

Customer did not leave a comment.

CATHY MILLER 
Rating:
5.0

Customer did not leave a comment.

Scott Bloemke 
Rating:
5.0

Customer did not leave a comment.

Erika Tirey 
Rating:
5.0

Customer did not leave a comment.

Sue Seibert 
Rating:
5.0

Customer did not leave a comment.

DARRELL BOND 
Rating:
4.0

Very nice people, but facility was very small.

Richard McMurray 
Rating:
5.0

Customer did not leave a comment.

Randy Sigler 
Rating:
4.0

Customer did not leave a comment.

James Brown 
Rating:
5.0

Customer did not leave a comment.

Anthony Schmeiderer 
Rating:
3.0

It was way out of my way to go get but had no choice. I booked one only 7 miles from my home then the day before I get a call saying I had to pick it up 30 miles away. Wasn’t happy about that.

AL Conkling 
Rating:
5.0

Continue the service in LeRoy Illinois. The rates are reasonable and having the option to rent something you do not have to store and not use to it’s potential really fits the rental option.

BRIAN QUAID 
Rating:
4.0

Customer did not leave a comment.

John Whitcomb 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Waddell 
Rating:
5.0

Such an easy process. Great staff, clean and well maintained equipment. Highly recommend this location.

Heather Dulin 
Rating:
4.0

Quick and easy

Rick Ford 
Rating:
5.0

Customer did not leave a comment.

Laura Hochstatter 
Rating:
5.0

Customer did not leave a comment.

Edward Bader 
Rating:
5.0

Best place ever. So helpful.

Cynthia Manning 
Rating:
3.0

Customer did not leave a comment.

Bill Carter 
Rating:
5.0

Customer did not leave a comment.

Jan Mitchell 
Rating:
5.0

Great to work with... it was -4 degrees out when I picked up the trailer. Pick up process went very smooth.

Dan Moret 
Rating:
5.0

Customer did not leave a comment.

Paul Davis 
Rating:
5.0

Customer did not leave a comment.

Carol McClughen 
Rating:
4.0

Customer did not leave a comment.

Brian Philips 
Rating:
4.0

Customer did not leave a comment.

Scott NELSON 
Rating:
5.0

They not only accepted the trailer, the owner helped me find a storage place and called them to set it up for me. Then he offered two of his workers to help me unload. Excellent above and beyond service. Such nice people!

Cathy Casey 
Rating:
3.0

Staff could be a little frieldlyier and the equipment wasn't on pavement so the area was a little muddy day of pickup.

Robert Miller Jr 
Rating:
1.0

Was told it was 29.95 per day plus $1 a mile. Told me it was on a half tank when i picked it up. It was in between a half and a quarter. Charged me $65 for an 1/8th tank of gas. I went less than 30 miles and my total was $144. Ill never use uhaul again

JENNY WILLIAMS 
Rating:
5.0

Teach your employees there is a difference between an upsale and being overbearing.

RICK WOFFORD 
Rating:
4.0

People are very friendly.

Rating:
5.0

Customer did not leave a comment.

Joanna Nosal Santos 
Rating:
5.0

My only complaint is that there wasn't any UHaul signage outside, letting me know that this was where I needed to be. The guys were very polite and helpful inside.

DIANE HAYES 
Rating:
5.0

Customer did not leave a comment.

William Reeter 
Rating:
5.0

Customer did not leave a comment.

Lucas Maxwell 
Rating:
4.0

Customer did not leave a comment.

Catherine Fisher 
Rating:
5.0

Customer did not leave a comment.

SHAVONE ALLEN 
Rating:
5.0

Customer did not leave a comment.

Raymond Cormier 
Rating:
5.0

Customer did not leave a comment.

Leah Close 
Rating:
4.0

Customer did not leave a comment.

Marcia Buchs 
Rating:
5.0

Customer did not leave a comment.

ken campbell 
Rating:
4.0

Great customer service - stayed late to help us pick up the traier after normal closing hours.

Susan Young 
Rating:
5.0

Customer did not leave a comment.

Larry Paxton 
Rating:
5.0

Customer did not leave a comment.

JENNIFER VESTAL 
Rating:
4.0

Customer did not leave a comment.

MARK MONCELLE 
Rating:
5.0

Customer did not leave a comment.

BOB BARTON 
Rating:
3.0

Truck had trash inside and it drove like the front end was out of line.

JOSLYN ELLIS 
Rating:
4.0

Customer did not leave a comment.

John Schaefer 
Rating:
5.0

Customer did not leave a comment.

KEVIN CLARK 
Rating:
5.0

Customer did not leave a comment.

Randall Stein 
Rating:
5.0

Customer did not leave a comment.

GERALD FLANNERY 
Rating:
4.0

It would depend on where they live - I had to drive about 40 miles to pick up the truck when there are U-Haul places closer.

SHANE MCKEOWN 
Rating:
3.0

While everyone was nice, it took about 4 people and 20 minutes to check me in and figure out the computer.

NICHOLAS JOHNSON 
Rating:
4.0

Customer did not leave a comment.

JUSTIN FLYNN 
Rating:
5.0

Everyone was very helpful & knowledgable. Everything worked well & on time.

GARY GOLDEN 
Rating:
3.0

Try to have a vehicle available locally so I don't have to drive 50 miles to pick up a truck!

DAVE MISHUR 
Rating:
3.0

Customer did not leave a comment.

DIANA JONES 
Rating:
5.0

Customer did not leave a comment.

MATTHEW STEFFEN 
Rating:
3.0

I request a Decatur, IL pick-up. I had to drive an hour away to get my truck. Adding fuel expesnse and time. I paid for rental 45 days in advacne and I can't get a truck from the location I requested. Bad Businesses Practices.

CHARLES SCHWAB 
Rating:
5.0

Customer did not leave a comment.

WESLEY WALDRON 
Rating:
5.0

Customer did not leave a comment.

Steven Scaggs 
Rating:
4.0

These people at this facility were very friendly and made the end of our trip worthwhile.

Betty Roberts 
Rating:
4.0

Customer did not leave a comment.

RICHARD MUNSTER 
Rating:
5.0

Customer did not leave a comment.

RHIANNON WILLIAMS 
Rating:
4.0

Customer did not leave a comment.

curtis akers 
Rating:
5.0

Customer did not leave a comment.

LISA SCOTT 
Rating:
3.0

Customer did not leave a comment.

windin doyle 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS PETERSON 
Rating:
5.0

Customer did not leave a comment.

shannan Knopp 
Rating:
5.0

Customer did not leave a comment.

STEPHEN KOLDERUP 
Rating:
5.0

Excellent customer service. Couldn't ask for more polite and courteous individuals. Called to let them know I was running a little behind schedule, and they told me no problem and worked with me on that. Great people to deal with!! Highly recommend this location!!

MELISSA CARDEN 
Rating:
3.0

Customer did not leave a comment.

WILLIAM WALKER 
Rating:
3.0

Trailer wasn't 100% clean when we picked it up.

SHIRWOOD SMITH 
Rating:
2.0

Not everthing was explained to me and I ended up paying more and it took forever!!!!!!!!!!

MARSHA MEISS 
Rating:
3.0

Customer did not leave a comment.

joni buss 
Rating:
1.0

retailer lied about the gas. they put on paper work that gas was 3/4 full when it was in fact 1/2 full that's the way i returned it and i was never told about leak in back of truck so all my stuff got wet. they were not ready for me and didn't really now how to book me in uhall computer

Tommy Ahlers 
Rating:
5.0

Customer did not leave a comment.

TONY SIMONTON 
Rating:
5.0

Customer did not leave a comment.

PATRICIA MANNING 
Rating:
4.0

the only problem I had here in Leroy is the papers weren't filed quick enough for me to not be harassed via text message that I had on overdue rental, very unecessary and anoying

RAMME COOPER 
Rating:
3.0

Customer did not leave a comment.

HINGINIO lebron 
Rating:
4.0

Customer did not leave a comment.

JANICE HILAND 
Rating:
5.0

Customer did not leave a comment.

JIM BOND 
Rating:
3.0

Didn't get the size truck reserved. Was upgraded to a larger truck. Larger than what I needed. Had to re-adjust what I packed inside. Took more gas than I wanted to spend to replenish. Made do with what was presented.

JAMES GROTH 
Rating:
3.0

Customer did not leave a comment.

TIM DENARO 
Rating:
3.0

Customer did not leave a comment.

ANITA CHAMBERS 
Rating:
3.0

Customer did not leave a comment.

kish devaraj 
No reviews have been submitted for this location.

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