Customer Reviews for Larry J Gibson Inc
(U-Haul Neighborhood Dealer)

1,579 reviews

3224 W US 40   Greenfield, IN 46140

(317) 468-9545

Office Hours

  • Mon-Thur: 9 am–5:30 pm
  • Fri-Sat: 8:30 am–4 pm
  • Sun: 10 am–1 pm
Special Operating Hours
  • 4/20/2024: 8:30 am - 2:00 pm
  • 4/21/2024: Closed
  • 4/27/2024: 8:30 am - 2:00 pm
  • 4/28/2024: Closed

Services at this Location:

Contact Us

(317) 468-9545

3224 W US 40
Greenfield, IN 46140

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–5:30 pm
  • Fri-Sat: 8:30 am–4 pm
  • Sun: 10 am–1 pm
Special Operating Hours
  • 4/20/2024: 8:30 am - 2:00 pm
  • 4/21/2024: Closed
  • 4/27/2024: 8:30 am - 2:00 pm
  • 4/28/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Frank B 
Rating:
5.0

Renting process is always easy and smooth

valerie c 
Rating:
4.0

Customer did not leave a comment.

Carmela W 
Rating:
4.0

Customer did not leave a comment.

Deborah J 
Rating:
5.0

Customer did not leave a comment.

Matias C 
Rating:
5.0

Fantastic experience as always at this location. I will be renting from this location again soon.

Jacobi S 
Rating:
5.0

Customer did not leave a comment.

Angela C 
Rating:
5.0

Customer did not leave a comment.

Scott G 
Rating:
4.0

Customer did not leave a comment.

Walter A 
Rating:
4.0

Customer did not leave a comment.

Hannah B 
Rating:
5.0

Customer did not leave a comment.

KEITH C 
Rating:
4.0

Customer did not leave a comment.

THOMAS S 
Rating:
5.0

Your motorcycle trailer was easy to load and unload. Great product!

DAVE C 
Rating:
5.0

The ride was horrible, definitely not a soft ride. The shocks and springs are worn out. The ramp was not nearly long enough and was too steep.

Bronson G 
Rating:
5.0

Customer did not leave a comment.

robert y 
Rating:
3.0

Customer did not leave a comment.

Francesco R 
Rating:
5.0

Customer did not leave a comment.

Carl I 
Rating:
4.0

Larry was very kind, considerate, went out of his way to help me out. I would highly recommend..

KATHY R 
Rating:
4.0

The UHaul app needs a serious over haul. It is not customer friendly and I had to interact with customer service 3 times.

Kimberly W 
Rating:
5.0

Customer did not leave a comment.

Brenda B 
Rating:
3.0

Larry's facility was excellently stocked with every form of equipment imaginable. His office, though could use a good dusting. He was knowledgeable, very helpful, and excellent to work with. Highly recommend!

SARAH S 
Rating:
4.0

Although vehicle was clean, door latches and door fits were very poor. Someone had been very hard on this vehicle

BRENDA H 
Rating:
5.0

Larry is great!!

Claude L 
Rating:
5.0

Customer did not leave a comment.

JEREMY P 
Rating:
3.0

Courteous, efficient, knowledgeable customer care—which is what you really need when already burdened with the details of a big trip ahead. Thank you!

Edna C 
Rating:
5.0

Larry Gibson was very easy to work with . Everything was ready to go and I was in and out very quickly. He came highly recommended by a friend, and now I can personally do the same. Very convenient.

Michael C 
Rating:
5.0

Customer did not leave a comment.

Thomas J 
Rating:
5.0

This location has a very easy and seemless ability to process transactions. We look forward to working with Larry in the future. Thank you.

JASON D 
Rating:
4.0

Customer did not leave a comment.

Elisabeta M 
Rating:
5.0

Great customer service. Larry Gibson is the best.

Kalen E 
Rating:
5.0

Nothing everything was great.

Carl I 
Rating:
3.0

Only complaint is that I booked this U-Haul without safe move and the location added the cost to my move

Serra B 
Rating:
5.0

Customer did not leave a comment.

Horacio C 
Rating:
5.0

Customer did not leave a comment.

Todd C 
Rating:
4.0

Customer did not leave a comment.

Kenneth K 
Rating:
5.0

Customer did not leave a comment.

Daniel D 
Rating:
5.0

This is the closets UHaul dealer, the owner even came in to help me set up rental for a day. Granter it is not cheap to rent a truck for a three hours but it was a handy way to get new bed from point A to point B. .79 cents a mile is a killer on a budget.

SONJa N 
Rating:
5.0

Customer did not leave a comment.

THOMAS C 
Rating:
5.0

Customer did not leave a comment.

Shannon W 
Rating:
5.0

We have rented from here before and have always had a good experience.

Linda D 
Rating:
5.0

I had a very favorable experience.

TONY P 
Rating:
5.0

Customer did not leave a comment.

RAY D 
Rating:
3.0

When returning the truck, it was pitched black in the parking lot and unable to take any pictures! Also accident coverage was added to my bill after I checked in online and CHOSE NO ACCIDENT INSURANCE!

Jeanne M 
Rating:
3.0

No one was there to turn truck in to

Richard C 
Rating:
5.0

Customer did not leave a comment.

Deja D 
Rating:
3.0

Customer did not leave a comment.

jeff b 
Rating:
4.0

Customer did not leave a comment.

Mark M 
Rating:
5.0

I’ve rented from a few places around the country, this one is top notch. The owner is very professional and personable, if I need anything in the future, I would go out of my way to make sure I rented from here again. 5/5 in my opinion

Landon K 
Rating:
3.0

Customer did not leave a comment.

BRENIA S 
Rating:
5.0

Customer did not leave a comment.

David J 
Rating:
5.0

Customer did not leave a comment.

CHARLES T 
Rating:
5.0

Customer did not leave a comment.

JOSE A 
Rating:
4.0

Customer did not leave a comment.

Lindi M 
Rating:
3.0

Customer did not leave a comment.

ANGIE S 
Rating:
5.0

Customer did not leave a comment.

Mireille M 
Rating:
5.0

Customer did not leave a comment.

Delaney Y 
Rating:
5.0

Quick and easy pickup of a trailer. Would rent from here again.

Jonathan W 
Rating:
3.0

Customer did not leave a comment.

Pamela B 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
1.0

The truck I was given was horrible and old it barely ran from all the jerking. Customer service was a -10

Shaynma M 
Rating:
5.0

Customer did not leave a comment.

Douglas D 
Rating:
4.0

Customer did not leave a comment.

Bonnie G 
Rating:
5.0

Nice truck. Total experience could not have better.

Lee B 
Rating:
5.0

Customer did not leave a comment.

Caitlan A 
Rating:
4.0

Customer did not leave a comment.

Lawrence H 
Rating:
4.0

Fix holes in driving area

LAWRENCE F 
Rating:
4.0

Ask about any problems or questions the renter may have had.

Jim M 
Rating:
4.0

More frequent car inspections.

Candice C 
Rating:
4.0

Customer did not leave a comment.

Tony W 
Rating:
5.0

Larry was great to work with and make things easy. I recommend him highly.

Perry P 
Rating:
5.0

Customer did not leave a comment.

Scott C 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T 
Rating:
5.0

Customer did not leave a comment.

Myra D 
Rating:
5.0

Customer did not leave a comment.

Joseph J 
Rating:
5.0

Everything was great. Thanks Larry!

BRENDA B 
Rating:
5.0

Larry was great to work with and that helped a lot in a stressful time as such of a move.

Perry P 
Rating:
4.0

Customer did not leave a comment.

James M 
Rating:
5.0

Larry is friendly, fast and efficient!

Douglas S 
Rating:
5.0

Larry is great to work with. Friendly and professional.

LANCE S 
Rating:
4.0

Customer did not leave a comment.

KORY R 
Rating:
5.0

Customer did not leave a comment.

WILL K 
Rating:
3.0

Customer did not leave a comment.

Phil W 
Rating:
5.0

Very efficient

LARRY G 
Rating:
5.0

Customer did not leave a comment.

valerie b 
Rating:
4.0

I downloaded the app so I did not have to go in, but I still had to go in. The app was actually useless.

Michelle M 
Rating:
5.0

Great

CLAUDE L 
Rating:
5.0

Customer did not leave a comment.

Brent W 
Rating:
4.0

Customer did not leave a comment.

PEnny D 
Rating:
4.0

Customer did not leave a comment.

Victoria F 
Rating:
1.0

The interior was very dirty with crumbs on the middle seat. Engine was very loud and the check engine light came on once we made it to our destination that was only 30 mins away. Would of traded it in for another one but all of my belongings were already in the truck.

Michell S 
Rating:
5.0

It was great. Will use them again.

TIM H 
Rating:
5.0

Excellent customer service by the owner.

ROGER G 
Rating:
5.0

Customer did not leave a comment.

Ivan E 
Rating:
5.0

Customer did not leave a comment.

David L 
Rating:
4.0

No problems . Drop off went fine . Thank you

bruce w 
Rating:
5.0

Customer did not leave a comment.

Morgan B 
Rating:
5.0

Customer did not leave a comment.

Barry F 
Rating:
4.0

Only issue is the potholes in parking lot. Great friendly service.

JANET C 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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