Customer Reviews for Kwick Stop Esso
(U-Haul Neighborhood Dealer)

1,522 reviews

433 Kent St W   Lindsay, ON K9V6C3
(At the Esso gas station)

(705) 324-7053

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–12 pm
Special Operating Hours
  • 3/30/2024: 9:00 am - 3:00 pm
  • 3/31/2024: 8:00 am - 12:00 pm
  • 4/6/2024: 9:00 am - 3:00 pm
  • 4/7/2024: 8:00 am - 12:00 pm
  • 4/13/2024: 9:00 am - 3:00 pm
  • 4/14/2024: 8:00 am - 12:00 pm
  • 4/20/2024: 9:00 am - 3:00 pm
  • 4/21/2024: 8:00 am - 12:00 pm
  • 4/27/2024: 9:00 am - 3:00 pm
  • 4/28/2024: 8:00 am - 12:00 pm

Show All Hours

Services at this Location:

Contact Us

(705) 324-7053

433 Kent St W
Lindsay, ON K9V6C3
(At the Esso gas station)

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–4 pm
  • Sat: 8 am–3 pm
  • Sun: 8 am–12 pm
Special Operating Hours
  • 3/30/2024: 9:00 am - 3:00 pm
  • 3/31/2024: 8:00 am - 12:00 pm
  • 4/6/2024: 9:00 am - 3:00 pm
  • 4/7/2024: 8:00 am - 12:00 pm
  • 4/13/2024: 9:00 am - 3:00 pm
  • 4/14/2024: 8:00 am - 12:00 pm
  • 4/20/2024: 9:00 am - 3:00 pm
  • 4/21/2024: 8:00 am - 12:00 pm
  • 4/27/2024: 9:00 am - 3:00 pm
  • 4/28/2024: 8:00 am - 12:00 pm

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Andrew Weston 
Rating:
4.0

Customer did not leave a comment.

Jeff Wilson 
Rating:
4.0

Customer did not leave a comment.

John Allen 
Rating:
4.0

Customer did not leave a comment.

Lloyd Mcewan 
Rating:
5.0

Gentian was.knowledgable and very patient. Great location.

bonnie scott 
Rating:
4.0

Customer did not leave a comment.

Cary Day 
Rating:
5.0

Customer did not leave a comment.

Luke Makris 
Rating:
3.0

My husband is not a large man (170lbs).. He could barely fit behind the steering wheel, with no way to adjust the seat. It was an uncomfortable drive.

Ronya Brooks 
Rating:
5.0

Customer did not leave a comment.

Wayne Shirk 
Rating:
2.0

Tried to charge me for fuel and milage that I didn't do. If I didn't take pictures, and monitor my credit card, they would have charged me. Got attitude from the lady there and didn't seem to give a damn about what happened. I do not feel confident in my decision to use them.

Adam Novis 
Rating:
5.0

Very helpful staff. Knowledgeable and able to explain all charges and very efficient with check out process

Maneesh Makwana 
Rating:
4.0

My App doesn't work.

Ron Petry 
Rating:
5.0

Amazing

John OBrien 
Rating:
1.0

i have requested for the refund of overcharges of fuel applied and also requested compensation for the time i spent on call for the U Haul team made mistake.

Vishal Tank 
Rating:
3.0

Customer did not leave a comment.

Ruth Richardson 
Rating:
5.0

Customer did not leave a comment.

ROB BARTLETT 
Rating:
5.0

Excellent customer service

Andrew Torantino 
Rating:
3.0

Customer did not leave a comment.

Ruth Richardson 
Rating:
4.0

Customer did not leave a comment.

Zach Heggie 
Rating:
4.0

Fast and efficient. Easy out and easy return .. Great staff

Fred Richmond 
Rating:
5.0

Excellent customer service. No suggestions required.

Fraser Scott 
Rating:
4.0

Customer did not leave a comment.

Andrew Smith 
Rating:
5.0

Customer did not leave a comment.

Reg Jones 
Rating:
4.0

Customer did not leave a comment.

Jeff Muzzi 
Rating:
5.0

Customer did not leave a comment.

Doen Gordon 
Rating:
5.0

Customer did not leave a comment.

RILEY VALE 
Rating:
3.0

Customer did not leave a comment.

Trevor Shapton 
Rating:
3.0

Customer did not leave a comment.

Stephen Fitchett 
Rating:
4.0

Customer did not leave a comment.

RANDY BUSHEY 
Rating:
5.0

Customer did not leave a comment.

Prakashkumar Shah 
Rating:
3.0

Customer did not leave a comment.

Madden Gordon-McIntosh 
Rating:
5.0

Keep up the good work.

Victor Malarenko 
Rating:
5.0

Fantastic experience.. Super service! Would do it again!

Hedy Edwards 
Rating:
4.0

Customer did not leave a comment.

Nick Mcgahey 
Rating:
4.0

Enjoyed conversation with sales rep, would rent again from this facility.

Murray Bell 
Rating:
3.0

Make sure that trailers are cleaned and ready to use Picked up a car trailer ramps were packed in mud frozen in place had to use a pry bar and hot water to get them out to load the car

john batty 
Rating:
5.0

Customer did not leave a comment.

Lloyd Mcewan 
Rating:
5.0

All round perfect experience! Cargo van was virtually new, with barely 9K on the odometer.

Mike Sciberras 
Rating:
5.0

Customer did not leave a comment.

JEFFREY PLATT 
Rating:
5.0

Customer did not leave a comment.

John Rendell 
Rating:
5.0

The customer service was fantastic, they were very friendly and helpful. Would definitely recommend this location.

LAURA ABRAMS 
Rating:
4.0

The mobile app experience was not good. It hangs, pics take a long time to load, may need to be re-loaded and the final approval took ages. I finally went inside to get help and get it finalized.

Douglas Hawe 
Rating:
5.0

Customer did not leave a comment.

Barbara Fletcher 
Rating:
5.0

Customer did not leave a comment.

Matthew Colavecchia 
Rating:
5.0

Customer did not leave a comment.

Ian Thompson 
Rating:
5.0

Customer did not leave a comment.

Jeane Mcgee 
Rating:
3.0

More spots to park.

Cam Tapp 
Rating:
5.0

Very efficient. Clear explanations of rental terms and conditions.

Jamie Morris 
Rating:
1.0

Was sent out with an unsafe vehicle. When I showed your competitors that replied that they would be fired for letting a customer rent a vehicle in this condition. And I guess the damage waiver does not apply to damage? Bunch of greedy scammers. Last time was the bait n switch, and still you didn't give the lowest price guarantee in your international scam

JOHN ST DENIS 
Rating:
5.0

Customer did not leave a comment.

STEPHEN J 
Rating:
4.0

Customer did not leave a comment.

Stanley POZGAJ 
Rating:
5.0

The truck was clean and ready to go. The service to get it was excellent. First time renting a uhaul and finding it is so simple, I would not hesitate to do it again

Adam Campbell 
Rating:
5.0

Customer did not leave a comment.

Mary Anne Byrne 
Rating:
3.0

Customer did not leave a comment.

Barry Chambers 
Rating:
3.0

Customer did not leave a comment.

Sterling Fike 
Rating:
5.0

Just improve the “in person” hours of service for pick up.

Mark Dodwell 
Rating:
5.0

Customer did not leave a comment.

Kathyn Alexender Prince Joseph 
Rating:
5.0

Customer did not leave a comment.

Brandon Yusiw 
Rating:
5.0

Customer did not leave a comment.

DAVID B COWAN 
Rating:
1.0

Customer did not leave a comment.

Sheryl lynn hart 
Rating:
5.0

Customer did not leave a comment.

Paul kellock 
Rating:
4.0

Customer did not leave a comment.

Valerie Johnston 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE FILLION 
Rating:
5.0

Customer did not leave a comment.

Mat Lavrijsen 
Rating:
4.0

Customer did not leave a comment.

Patricia Thornton 
Rating:
5.0

Great experience over all, the team was very accomodating.

CORY BROBBEL 
Rating:
4.0

Customer did not leave a comment.

naz bakshi 
Rating:
5.0

Nothing to improve. TJ was hands down absolutely amazing from start to finish. Was a huge help. He even offered and sent help to unload the truck. I rented the truck on Friday and was rushed to the hospital. TJ came to my house to see how I was feeling and to see how the unloading was coming along.TJ went over and beyond. I highly recommend people to deal with TJ at that location. Kudos TJ. Keep up the amazing work and thank you again for everything

Mike Miller 
Rating:
5.0

Customer did not leave a comment.

Paul Rostrup 
Rating:
5.0

Staff were great, quick and painless transaction

Stacey Hughes 
Rating:
4.0

Very personable staff, willing to help

DAVIDG LEEDER 
Rating:
5.0

The one that runs this is amazing always gets you ready greets you and makes sure you are already to go when ready.

Jesse Favel 
Rating:
5.0

Very easy

Ian Phillip 
Rating:
5.0

Very helpful and accommodating.

dustin elchesyn 
Rating:
4.0

No comment

THOMAS JOYCE 
Rating:
3.0

Improve waiting time. Train more people on U-haul counter. Its not fair to wait for the representative for 45 minutes.

Hardeep Singh 
Rating:
5.0

Great staff! Keval was amazing.

tejas shah 
Rating:
3.0

Customer did not leave a comment.

Thomas Dunnett 
Rating:
5.0

TJ was amazing! Really help me out.

David Petrangelo 
Rating:
3.0

Hadn't realized till moving day there is more then one u haul in my little town. While I had changed the pickup time a couple of times the week prior....message was lost/not acted upon. suggestion: the online search did not indicate there was more than one location. So here I was talking to location A....and the rental turned out to be location B. Found this out on moving day. Worse yet...phone either not answered or voicemail at 9.30am! Would that make you happy? Hopefully...I won't be moving again for a while.

mike lynch 
Rating:
5.0

great service

Bryan Mcconnell 
Rating:
5.0

TJ was amazing. Helpful, kind, courteous and professional.

STEPHAN TESTA 
Rating:
5.0

it was all good would rent again

Daniel Bragg 
Rating:
5.0

Customer did not leave a comment.

June Farquharso 
Rating:
5.0

Customer did not leave a comment.

DAVID STEWART 
Rating:
2.0

Reservation was for 12pm. Arrived at 12pm, u-haul rep wasn't there, in fact he was 15 minutes late for work.

steven graham 
Rating:
5.0

Customer did not leave a comment.

John Lumb 
Rating:
5.0

Everything was available and on time. Friendly staff.

JANET MILOVANOVIC 
Rating:
3.0

Customer did not leave a comment.

ALLEN MUSCLOW 
Rating:
3.0

Customer did not leave a comment.

Hardeep Singh 
Rating:
3.0

I realize September is one of the busiest times for uhaul, however, our reservation was made well in advance of our date. Reservation made for 9am and confirmed. Help was hired to make move quicker. At 9am I showed up and was told an email or text had been sent delaying pickup to 11 am. No such email or text was ever received. I was to be called as soon as rental was returned. No call was received. I attended at noon and truck was sitting in lot. Our help sat for 3 hrs waiting a rental truck that was over three hours delayed. I know uhaul has no trouble renting due to demand. But it should not be an acceptable practice to have people following your booking policy months in advance only to have last mi use expenses incurred due to lack of consideration for your customers time and money. Reason I would recommend uhaul to a friend, it is the only game in town..

tyna negus 
Rating:
1.0

When I had booked the truck months ago I had booked the truck for 2 days. Two days before I picked it up, UHaul changed my pickup location to be 45 minutes in the opposite direction of where I was moving to, which was fine but I think it also switched my drop-off time to 8am on the following day rather than the end of the day. I got an angry call from this location stating that I was late, berating me as if I had stolen the truck. Totally unprofessional. I brought back the truck ASAP because I felt bad for the family that was waiting for it, but the owner of the location that called me was probably the least professional person I've ever had the pleasure of dealing with.

Justin Fitchett 
Rating:
3.0

Customer did not leave a comment.

ERICHEMIL FOX 
Rating:
5.0

Customer did not leave a comment.

Paul Heeney 
Rating:
3.0

The location was closed when we dropped off the truck, so we left the keys with the attendant at the gas station where the UHaul office was located.

Ian Hallford 
Rating:
5.0

Everything went well.

Michael Ashton 
Rating:
3.0

Owner cranky we were 25 minutes late picking up. Was morning so wasn’t keeping him overtime. I work customer service in past. Repeatedly being passive aggressive does not get return customers.

Brian Gerig 
Rating:
5.0

The owner went above and beyond to make my 1st time renting a trailer. Super service!

Dmitri Razine 
Rating:
1.0

Customer did not leave a comment.

mckenzie smith 
Rating:
5.0

Customer did not leave a comment.

Jamie Adams 
Rating:
5.0

Customer did not leave a comment.

Ronald edward Baker  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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