Customer Reviews for Koback's Tire & Lube
(U-Haul Neighborhood Dealer)

59 reviews

625 4th St E   Wynyard, SK S0A4T0

(306) 554-1610

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(306) 554-1610

625 4th St E
Wynyard, SK S0A4T0

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Stephanie Cuddington 
Rating:
2.0

Fix the trailer lights to avoid next renter of being stopped by police multiple times for no trailer lights and fix doors to not leak snow into trailer and all over furniture

Kenneth Crowe 
Rating:
5.0

Customer did not leave a comment.

Roy McGarry 
Rating:
5.0

Customer did not leave a comment.

Kevin Wright 
Rating:
5.0

Customer did not leave a comment.

SANDY Keller 
Rating:
5.0

Better signage.

Joel Friessen 
Rating:
5.0

My only concern was the App does not work. It would not show my reservation for the rental. I had to always call uhaul directly. The Wynyard folks were fantastic to deal with on pick up and drop off.

Jennifer Bulas 
Rating:
4.0

You charged me for cleaning when I brought it back clean

Rodney Parlby 
Rating:
1.0

This was the worst moving experience we could ever imagine. We made certain bookings and, when it could not be accommodated, we made an agreement with U-Haul out of complete desperation - then U-Haul didn’t go our it and double and even triple charged us for mileage and a day that we didn’t even have the truck. This was absolutely disgusting

Colleen Finnerty 
Rating:
5.0

Customer did not leave a comment.

John Bell 
Rating:
4.0

I was told there would be no additional charges for a later drop off time and turns out there was. Informing your customers of those charges would be beneficial and upfront for a business and for sake of informing customers.

Monica Brann 
Rating:
5.0

Customer did not leave a comment.

Brian Maxson 
Rating:
5.0

Customer did not leave a comment.

Tracy Blair 
Rating:
5.0

Customer did not leave a comment.

Ken Namislo 
Rating:
5.0

Easy Checkout great staff

Ken Namislo 
Rating:
5.0

Customer did not leave a comment.

Chiragkumar Chaudhary 
Rating:
3.0

Trailer was not road ready when I arrived. Tires were mismatched and one had very low tread as well as cracking in the sidewall. Luckily I was picking up from a tire shop so they were able to put 2 new tires on before I left. Additionally I had previously booked a similar trailer from Fossum Electric in Melville,SK the day before and when I arrived there I found the same issue. But I’m this case it needed 2 new tires.

Jeff Sherwin 
Rating:
5.0

Customer did not leave a comment.

Rachelle ESCOBAL 
Rating:
5.0

Customer did not leave a comment.

Tyler Hachkewich 
Rating:
4.0

Customer did not leave a comment.

Jerry Hegal 
Rating:
3.0

It was inconvenient to have to drive 4 hour round trip to pick up trailer before we stated our 15 hour trip to BC. But the trailer itself was good

MARION KEE 
Rating:
4.0

Customer did not leave a comment.

Rick Redlick 
Rating:
5.0

Customer did not leave a comment.

Greg Senft 
Rating:
5.0

Customer did not leave a comment.

Antonio Biondi 
Rating:
1.0

I was charged a cleaning fee I have a video of evidence indicating that my unit was cleaner than any unit on site. I tried calling several times to check in and no answer. Days later I was charged a cleaning fee on my visa not too happy about this!

DavidS Brewster 
Rating:
5.0

Customer did not leave a comment.

Leon Lazurko 
Rating:
4.0

The personal where excellent at both locations, the only problem was with your computer system which tried to overcharge me and very much user unfriendly you should cancel that system and go back to paper

Al Amos 
Rating:
5.0

Thank you!!

Diana McNab 
Rating:
5.0

Customer did not leave a comment.

jonathan mclenehan 
Rating:
2.0

No one there, looked completely abandoned other than the trailers lined up

Jason Focht 
Rating:
5.0

Good service and helpful

Ivan Kronlund 
Rating:
1.0

I have pictures of when I dropped this vehicle off, I drove to the place where all the uhauls are parked, it was accross the street from the actual location....I could not find the drop box and figured out the business was accross the street, so I moved it BUT I was there before the time limit and I was charged an extra day. I have time stamped picture of the uhaul at the location where the other vehicles are parked.

sandra farquharson 
Rating:
3.0

Absolutely pathetic service through the pick up process. Was told to pick up in Chestermere. Went there and no truck for me. They said it's in Langdon. We go to Langdon and no truck for me there either!!! Convinced this location to give me someone else's truck now, and give mine to another customer in the afternoon. Lost 3 hours of loading time. Booked this a month in advance for a move out of province and basically no one at Uhaul gives a crap. No use booking anything---Uhaul will not have it for you. Terrible despicable pathetic service. People book in advance cuz they have plans. But your plans don't matter to Uhaul. They even offered me a smaller truck! Smaller truck is useless---that's why I booked a larger truck. Like come on! I will never, ever, ever recommend Uhaul to anyone! Ever!

Phil Zoorkan 
Rating:
5.0

Customer did not leave a comment.

Crispin Sacramento 
Rating:
4.0

Customer did not leave a comment.

Robert Stephenson 
Rating:
3.0

It would be nice if they had a U-Haul sign on their building. Also the contract and key drop off box is not mounted on the outside of the building but it was sitting on the ground so it would be nice for it to be at a level that people would actually look at. Especially when it’s dark.

RANDAL FLYING BUFFALO 
Rating:
3.0

since its the only one close by i guess i would have to, the truck wasnt ready when i got there as he had the pick up time as the drop off time, i never got a receipt which i needed for taxation, his printer wasnt working and said one would be email to me but one never was, the truck itself was fine the service questionable

Ryan calder 
Rating:
3.0

Customer did not leave a comment.

andrea buffalo 
Rating:
5.0

One of the best rental experiences I've had.

David Bicknell 
Rating:
4.0

Poor Condition, frayed Straps. Ratchet's were seized up and tough to use. Did the job but a little bit of maintenance on the dolly would go a long way.

Garth Schultz 
Rating:
3.0

The personal where very helpful but yet another 3 hours taken because of having to drive the truck a long distance to return. Not acceptable.

Ken Mittelholtz 
Rating:
5.0

Customer did not leave a comment.

Petro Myskiv 
Rating:
3.0

Truck was not well maintained. Windshield washer pump not working, could not clean windows while driving. Smell of exhaust in cab of truck. Oil light came on when truck was started on last day of rental, making us late for drop off time and requiring us to get fuel in gas cans to avoid gas charges, was charged for an extra day because of being a couple hours late to make sure truck could make it to drop off location 10km distance, after talking to uhaul mechanic.

Wyneeta Ohms 
Rating:
4.0

Lower the cost of your one way trailers almost 200.00 is a little expensive

james pretty 
Rating:
5.0

Customer did not leave a comment.

Gerry Wedhorn 
Rating:
1.0

The truck was not at the location and they sent my husband to go and get it himself. When he opened it up it REAKED of marijuana. When my husband asked about it the guy confirmed someone had transported marijuana in it and they can’t the smell out. He suggested my husband drive down the Hwy with the door up to “air it out”. They lost our original booking and had to redo it. The dolly that we ordered was not included. We had people waiting to help Us move so we had to use the truck and now all our items have the lovely smell of marijuana permeating from them.

Kelly Tokarchuk 
Rating:
1.0

No one told me all this information worst customer service I’ve ever had. Everyone I’ve talked to seems not be a human and have any understanding to the situation. When I originally made the reservation I clicked the link that I want all that basic safe towing insurance now because I wasn’t told the insurance is null and void even though I’ve called many times asking for some service. If this isn’t corrected and as a paying customer given the basic respect we are going to have a problem that is not going to go away that isn’t a threat it is a promise. Just so you know it’s the person I have spoken to in Regina told me that I do have the insurance on the trailer like I had originally asked for. You emailing me along with the several calls from uhaul reps all telling me different things confirms that the company’s lack of communication between y’all is crazy. I am going to send you the number of the rep that I dealt with in Regina Sk he has told me that the insurance that I originally asked for has been given to me. 306-529-3784. If you’d like to check with him that would be great. My use of this trailer is almost done and there has been 0 issues or damage, but the fact that I’ve been told that I’m not allowed to purchase insurance that I already signed up for and paid for is crazy from my perspective. The circumstances around me having to drive a total of 4 hours after business hours to pick up this trailer so I can have access to it on the date that I booked it for over a month in advance is horrible service. I was then threatened by another uhaul rep accusing me of basically stealing the trailer when it was another uhaul rep that told me to do it in the first place! Like what the hell kind of business is this! I was first told to go pick up the trailer at a time where there was no way I could make it there during business hours and was told it was okay to pick up the trailer anyway. Then over 24hrs later get a hostile call saying that the trailer was never insured or dispatched when I wasn’t told that I have to do any of that is fucked up that it’s my job to guess that’s what I’m supposed to do. That one uhaul representative that was talking over me when I was trying to explain the strange circumstances of how things played out and accusing me of doing something wrong she should get fired if that’s how she treats paying customers. This is not over and I will be continuing to raise my concerns and issues with your customer service however I can. I’ve just been too busy moving to put focus on this poor service. Also the front driver side tire on the trailer I had was completely fucking bare and I wasn’t surprised when it popped when I got if the ferry in Victoria on a busy highway with my two children in the truck. When looking at the tire it was a huge safety concern to have on the road let alone the specific trailer that I had to take out of province and drive hours away to pick up in the first place. We waited over 2 and half hours for the road side person to get it fixed. We missed the time that our storage unit place was open and again were extremely inconvenienced. This was the shittiest trailer and the worst service I’ve ever had from a company. If I was a billionaire I would buy this company so that I can fire most everyone and set fire to all the equipment so that more people are not treated like this or ten or their children not at risk. I can’t believe Uhaul has still charged me a single dollar. Ben

Benjamin Watson 
Rating:
5.0

Customer did not leave a comment.

Maksym Movchan 
Rating:
1.0

Customer did not leave a comment.

Trevor Bobinski 
Rating:
5.0

The staff were very friendly and helpful my rental order was mixed up though I needed a tow dolly and they were told a 6x12 trailer but it turned out well in the long run. I do however think that when getting a quote online it should come with the taxes already added in, thank you

BRENDA ORTMANN 
Rating:
5.0

The drop off sign location was hard to see and location not well marked.

Darcy Linde 
Rating:
4.0

Your people are excellent your software experience is the worst I have every had the misfortune to experience.

Lyle Mcdiarmid 
Rating:
4.0

None that I can think of. We appreciated everything he did for us. No concerns

Verne KINEQUON 
Rating:
5.0

Mike Up back was fast, friendly, and efficient! Highly recommend him👍

david garnett-bennett 
Rating:
5.0

Customer did not leave a comment.

Tanner Gusdal 
Rating:
2.0

Too many issues to list regarding this vehicle/!!!

SHELLEY MYDONICK 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER PROSOFSKY 
Rating:
3.0

Customer did not leave a comment.

bev clark 
Rating:
1.0

Send me on the road without taking payment, or signing contracts. Then called 2 hours later wanting credit card over the phone.

BRETT Chelsberg 
No reviews have been submitted for this location.

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