Customer Reviews for Kings Auto Sales 2
(U-Haul Neighborhood Dealer)

378 reviews

4457 Charles Blvd   Greenville, NC 27858

(252) 757-1264

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 757-1264

4457 Charles Blvd
Greenville, NC 27858

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Outstanding service

Tony Stox 
Rating:
4.0

Customer did not leave a comment.

William AMUNDSON 
Rating:
4.0

Great service

Jerry Haga 
Rating:
4.0

Customer did not leave a comment.

Micki JERNIGAN 
Rating:
5.0

Customer did not leave a comment.

Johnny Borunda 
Rating:
5.0

Customer did not leave a comment.

Fred Yannotti 
Rating:
5.0

All well done!

fredrick clayton 
Rating:
5.0

Best customer experience.

Krishnavamshi Perumbhudur 
Rating:
5.0

Customer did not leave a comment.

Wesley Vaughan 
Rating:
5.0

We were very impressed with the gentleman, we were going to be late by a few minutes and yet he stayed and waited for us to fill the truck with gas and deliver it to him. We were so appreciative!!!! Our thanks goes out to him!!!

BARBARA GRAHAM 
Rating:
5.0

Staff was bery heelpccul & knowledgeable about the products Would rent there again & recommend

Laura Blye 
Rating:
4.0

Customer did not leave a comment.

Eliades Torres 
Rating:
3.0

Only one problem with this drop off place which I used after hours. The entrance was very narrow with ditches on either side, making turning a 26-foot truck into it very nervy.

Bonnie Masteller 
Rating:
5.0

Customer did not leave a comment.

cynthia searles 
Rating:
5.0

Customer did not leave a comment.

John Carrere 
Rating:
5.0

The provider was very knowledgeable and helpful. I look forward to renting from him again!

Gregory Goodman 
Rating:
4.0

Customer did not leave a comment.

William Lepro 
Rating:
3.0

Customer did not leave a comment.

Shong Pugh 
Rating:
3.0

I returned my truck after hours, so there were no personnel to comment on. The lot is very small and because it was raining the ground was soggy with deep puddles. But honestly after a long, stressful trip, that was the least of my concerns. I just wanted to drop of the equipment and leave.

Katie Walston 
Rating:
4.0

Customer did not leave a comment.

Mary Hill 
Rating:
3.0

Customer did not leave a comment.

Alexander Nimmo 
Rating:
5.0

Customer did not leave a comment.

Salvador Bidot 
Rating:
4.0

Customer did not leave a comment.

Barry Fossad 
Rating:
1.0

The service was very bad we was supposed to get the truck at 615 we sat at the place for 5 hrs before we got the truck something was wrong with online service when we reserved the first truck it was cancel when we reserved the second truck we was told the location was in Washington nc it ended up being in greenville so really yall owe us for waiting that long go back and listen to recording and one dude from customer service hung up on us so we don't own nothing

Shaquille bunch 
Rating:
5.0

The experience was easy I don't know of anything that needs 5o be changed

Lonnie Fields 
Rating:
4.0

It took a bit longer than I expected but the lady that helped me made sure I knew how to hook everything up myself and understood everything that I had to do and why. I appreciated what she did in the long run.

Melanie Brewer 
Rating:
3.0

My reservations were changed 4 different times. I scheduled to pick up my truck at 8am 1st place I was sent to didn't open till 10 then I was sent this place that didn't open till 9am. I did not receive my reserved truck until 930am with no fuel.

LILLIAN FENNER 
Rating:
5.0

Customer did not leave a comment.

Richard Coggins 
Rating:
5.0

Customer did not leave a comment.

Daniel Laurion 
Rating:
5.0

Customer did not leave a comment.

Nita Nardone 
Rating:
5.0

While trying to check in via mobile, the GPS location would not allow this to happen, even though I was standing in the office. This was very frustrating. After spending 45 minutes on the phone with the "help" center, Phyllis stepped in and saved the day by processing my check in and getting me on the road in 10 minutes. Kudos to her customer service skills. Not so much U Haul help desk.

LAURA WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Brooke Svenson 
Rating:
5.0

Nothing everything was done professional

PAUL SMITH 
Rating:
3.0

Better PC's.

Chandler Picot 
Rating:
5.0

Customer did not leave a comment.

EDWARD SHAFER 
Rating:
3.0

Try getting your company's act together. We had reserved a van several days ahead to be picked up at another location. Upon arrival at that location we found there was no van, but that they would try to find another vehicle for us at another location; which they did. Two hours later, after driving to that other location we finally got a vehicle, a truck. But we were told that we had to bring it back by five oclock, which greatly inconvenienced us. Overall a tough situation to deal with. However, things worked out for us; the company DID come through, and at a great value, so I'll admit I have very little to complain about, and would recommend U-haul to anybody needing to rent a van or truck.

zack taft 
Rating:
3.0

Customer did not leave a comment.

william davenport 
Rating:
4.0

The lady who helped me was so genuine and friendly.

gabriel baker 
Rating:
3.0

Staff unfriendly.

John Buhmeyer 
Rating:
5.0

There is no complaint,everything was right.I appreciated getting a truck at short notice.Again I thank you.

pamela brummitt 
Rating:
5.0

It was perfect and easy for me

Scott Cooper 
Rating:
4.0

Customer did not leave a comment.

Geoffrey Ramsay Jr 
Rating:
5.0

Customer did not leave a comment.

Stephen Hoell 
Rating:
5.0

Customer did not leave a comment.

Robert Saieed 
Rating:
4.0

Customer did not leave a comment.

Vincent Falvo 
Rating:
5.0

Phyllis was great and went over and above to help us on our move to make it as smooth as possible.

jordan carter 
Rating:
2.0

I did not receive any of the ordered equipment to be in the truck. All items were paid for in advance. I did mobile check in. The location was not opened at time of pickup.

Gregory Kirby 
Rating:
5.0

Customer did not leave a comment.

Timothy Johnson 
Rating:
1.0

Make sure trucks are clean and emptied out

Benjamin Jenkins 
Rating:
5.0

Customer did not leave a comment.

chad robinson 
Rating:
5.0

The original site that I was to go to didn't have a truck after all. The gentleman said it could be a problem because the last person didn't return the truck. I can understand that but I had to ask him to call around for me instead of volunteering to do what he could. The second place Kings Auto Sales was very helpful.

Linda Davis 
Rating:
4.0

Customer Service was outstanding. I would suggest more lighting - a bit sketchy dropping off truck after hours in the dark.

Harry Lucas 
Rating:
5.0

Best ever moving experience

Kimberly Brady 
Rating:
5.0

Customer did not leave a comment.

shaun bigham 
Rating:
5.0

Facility would benefit from some lighting for after-hours drop-off. Otherwise, it was easy to find and return.

Virginia Driscoll 
Rating:
4.0

Not very well lit for evening pick up/drop off, infact it’s pretty much dark. However, it was convenient, easy to enter and exit, and gas was within 2 miles.

Heather Cofer 
Rating:
3.0

Customer did not leave a comment.

John P Mounsey 
Rating:
5.0

The lady there was very nice and real helpful I thank her very much

Curtis Cash 
Rating:
5.0

Initial reservation was wrong which was very stressful. Once it got to this location it was good. Lady on-site was wonderful

marylou cheek 
Rating:
5.0

Customer did not leave a comment.

Richard Koernert 
Rating:
1.0

Took a long time. The lady didnt know what she was doing. Tried to deny me the rental but when her boss came in i was magically approved for a town dolly. She made the process more difficult than it had to be.

matthew Cunningham 
Rating:
3.0

Customer did not leave a comment.

Daniel Simmons 
Rating:
4.0

Dropped off after hours.

Lee Teague 
Rating:
3.0

Follow the rental order. Call me for explanation 615-497-8885 I want to rate u-haul and not the pick up location

Ron Topinka 
Rating:
5.0

Keep smiling and being friendly like you lady's were with me today. Feels like your walking into your home when you walk into there business. Will be back soon

Karshell Tyre 
Rating:
5.0

Customer did not leave a comment.

Denver Minor 
Rating:
5.0

Customer did not leave a comment.

Michael Bernier 
Rating:
4.0

Customer did not leave a comment.

lisa salisbury 
Rating:
3.0

Customer did not leave a comment.

gentry elks 
Rating:
4.0

Customer did not leave a comment.

Johanna Schaefer 
Rating:
5.0

Customer did not leave a comment.

Mark Powell 
Rating:
5.0

Customer did not leave a comment.

Lawrence Chenworth 
Rating:
5.0

Customer did not leave a comment.

richard paradis 
Rating:
5.0

Nothing I was greatly pleased.

Linda Hardee 
Rating:
5.0

Customer did not leave a comment.

nicky pyles 
Rating:
4.0

Customer did not leave a comment.

chad robinson 
Rating:
5.0

Great staff that is was friendly and accommodating.

Danny Mills 
Rating:
4.0

Customer did not leave a comment.

DOUG mCVeIGH 
Rating:
4.0

Customer did not leave a comment.

John Smith 
Rating:
2.0

I just wish I had of taken pics with my cell phone, this time, I normally do, because I should not been charged for leaving the truck dirty because it was NOT. IT WAS CLEANED AND WELL MAINTAINED.

JUNE LANGLEY 
Rating:
5.0

Friendly and helpful staff. I received exactly what i ordered. Truck in goid repair. Paperwork complete.

Linda Moore 
Rating:
5.0

Customer did not leave a comment.

BETTY PENNY 
Rating:
5.0

Everything worked out perfectly for me with such short notice...Phyllis explained in detail my duties and responsibilities. JUST KEEP HER AROUND.

sally harmon 
Rating:
5.0

Customer did not leave a comment.

BRENDA REESE 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

the young lady, Ms Joyce, was helpful and polite. She was indeed a breath of fresh air compared to the lady from Ample Storage that I had dealt with earlier that day. April from Ample Storage should NEVER work customer service again. She was just RUDE!!! Thank you to Ms Joyce for making my U-Haul experience a better one.

JOYCE ALLEN 
Rating:
5.0

Customer did not leave a comment.

JASON BRYAN 
Rating:
3.0

Customer did not leave a comment.

David Hatch 
Rating:
5.0

Customer did not leave a comment.

lois daniels 
Rating:
4.0

Did not understand why per mile rates increase for weekend days??? Great service though and will do it again. John

john henry jr price 
Rating:
5.0

Great

ruby farrar 
Rating:
4.0

Mobile check in system needs to be improved.

Chul Kim 
Rating:
5.0

Customer did not leave a comment.

pedro martinez 
Rating:
5.0

Customer did not leave a comment.

AUGUSTAS ETHERIDGE 
Rating:
5.0

Make sure to check the gas gauge yourself. She said it was between 1/4 and a 1/2, to me, and my husband drove, so I didn't know until the the first gas station, within 30 miles, he told me it was at under 1/4. Cost me 96.00 to fill it up, and only used about a half of a tank. Could have saved me 50.00 in fuel to put it back to where it really was.

ANNE SIMPSON 
Rating:
3.0

Bad neighborhood

Chris Cauble 
Rating:
4.0

Don't use the customer's time to solve a service issue.

terry farmer 
Rating:
4.0

Customer did not leave a comment.

Cathy Savisky 
Rating:
5.0

Customer did not leave a comment.

TOMICA STATON 
Rating:
4.0

Customer did not leave a comment.

Robert Barbour 
No reviews have been submitted for this location.

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