Customer Reviews for Keller Self Storage
(U-Haul Neighborhood Dealer)

1,597 reviews

432 N Main St Ste 100   Keller, TX 76248
(Located on 377Main St just 2 blocks north of Golden Triangle Blvd, Village Shopping Center)

(817) 380-5011

Office Hours

  • Mon: Closed
  • Tue-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/19/2024: 8:00 am - 1:00 pm
  • 4/27/2024: Closed
  • 4/30/2024: Closed
  • 5/1/2024: Closed
  • 5/2/2024: Closed
  • 5/3/2024: Closed
  • 5/4/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(817) 380-5011

432 N Main St Ste 100
Keller, TX 76248
(Located on 377Main St just 2 blocks north of Golden Triangle Blvd, Village Shopping Center)

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/19/2024: 8:00 am - 1:00 pm
  • 4/27/2024: Closed
  • 4/30/2024: Closed
  • 5/1/2024: Closed
  • 5/2/2024: Closed
  • 5/3/2024: Closed
  • 5/4/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Drop off was smooth as glass, Monty was very hospiable.

Kevin Weathers 
Rating:
5.0

Used them 3 times now..always excellent

Daniel Lopez 
Rating:
5.0

We love Montie. He's been taking care of me for years!!

Julio Irizariy 
Rating:
5.0

Super nice personnel!

jack shatley 
Rating:
5.0

None

Jeremy Kramer 
Rating:
5.0

This location was great. The first location (which you all switched me to) was horrible. I couldn’t access the truck, they wouldn’t answer their phone (mainline or emergency line), they wouldn’t answer the door. A massive waste of time and i still don’t understand why UHaul claimed that a truck wasn’t available at Keller Storage when i made the reservation and why the changes me to All Secure Storage. I ended up going to Keller Storage, who had a truck, and was great.

Daniel Lopez 
Rating:
5.0

Perfect! Couldn't have gone better! Friendly staff were so helpful!

Patrick Dunagan 
Rating:
5.0

Great Service

Timothy Crabtree 
Rating:
5.0

Customer did not leave a comment.

RUSSELL MORRIS 
Rating:
5.0

Customer did not leave a comment.

JAMES CRAWFORD 
Rating:
3.0

Payment wasn't as invoiced. Disappointing.

Andrew Knobbe 
Rating:
5.0

The manager at the facility was exceptional! I have only good words about him.

Job Mogire  |  Overall Experience 
Rating:
5.0

Awesome customer service and the truck was in great condition.

Chris John 
Rating:
5.0

Excellence all the way around! Friendly staff, clean location and well maintained rental trucks!

Arthur Davis 
Rating:
5.0

Customer did not leave a comment.

Paula Zahn 
Rating:
5.0

Nothing! Everything was perfect as always!

Hannah Howell 
Rating:
4.0

Customer did not leave a comment.

Leah Ball 
Rating:
1.0

My unit was broken into and all items taken. Business refuses to take responsibility for break-in and has told us to "sue them" if we wish to recover our items. I have terminated the contract and moved to a better business.

DENNIS SHANNON  |  Overall Experience 
Rating:
5.0

The truck was clean but the brakes were very squeaky and the steering seemed really loose.

Eric Gatlin 
Rating:
5.0

Customer did not leave a comment.

James Saettel 
Rating:
5.0

Customer did not leave a comment.

Emmanuel Jimenez Jimenez 
Rating:
5.0

Customer did not leave a comment.

Christian Mata 
Rating:
5.0

Customer did not leave a comment.

Randall Fear 
Rating:
5.0

No complaints at all! Everything went perfectly!

Brandye Wenrick 
Rating:
5.0

Good

Vu Doan 
Rating:
5.0

Customer did not leave a comment.

Bryan Jarrett 
Rating:
5.0

I rented an appliance dolly and was charged for it but when I arrived at the location to pick up my furniture, I opened the back of truck and I dolly was provided.

Margarita Ramclam 
Rating:
5.0

Customer did not leave a comment.

Samir Patel 
Rating:
5.0

Excellent experience!!

Randall Sellers 
Rating:
5.0

Super convenient and customer service oriented. If I need storage in Keller again I will use them!

Grant Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICK COYLE 
Rating:
5.0

Very friendly and kind

Jared Spradling 
Rating:
5.0

Customer did not leave a comment.

KEN WOLLESEN 
Rating:
5.0

Customer did not leave a comment.

Tommy Propes 
Rating:
5.0

Customer did not leave a comment.

Matt Shaltry 
Rating:
1.0

Very bad experience, the truck I rented was very dangerous because the steering wheel had a mismatch where it had to zigzag to make it straight. In addition to this it came with the trailer that was wobbling from side to side. It was raining for 16 hours until I reached my final point, my whole body and right wrist aches from being tense due to the steering wheel problem. In short, a very bad experience.

Ivan Lugo 
Rating:
5.0

Customer did not leave a comment.

Michael Aird 
Rating:
5.0

Customer did not leave a comment.

Sara Wallace 
Rating:
5.0

Customer did not leave a comment.

Wayne Hart 
Rating:
5.0

Amazing service

Alvaro Novoa 
Rating:
5.0

The customer service was exceptional. It was complimented by a well measured enthusiasm to go above and beyond to fulfill the orders requirements.

Tendayi Dzviti 
Rating:
5.0

The person checking us out was very friendly. Very nice and professional guy. The only thing that could be improved is the maintenance of the vehicle. There was no windshield fluid in my uhaul. Thankfully, the window wasn't dirty and it wasn't raining.

Angela Espinosa 
Rating:
5.0

Customer did not leave a comment.

Danielle Cooper 
Rating:
5.0

Great customer service

Lloyd Gordon 
Rating:
5.0

Not much. The contract person was extremely friendly and kind. Plus the trailer was new and it had the nice French doors that open instead of the dumb roll up door that just gets in the way.

Luke Schoenfeldt 
Rating:
5.0

Customer did not leave a comment.

George Wessberg 
Rating:
5.0

Customer did not leave a comment.

John Bailey 
Rating:
5.0

Monte continues to be wonderful to work with!!

Carol Vining 
Rating:
5.0

Very friendly gentleman running the business, easy to talk to and very knowledgeable.

Glennon Puleo 
Rating:
5.0

Customer did not leave a comment.

Gary Banter 
Rating:
5.0

Great local business!!

Dale Davis 
Rating:
5.0

Best place to rent! Great service and very nice people! Truly a small-town friendly experience! Highly recommend!

Felix Mira 
Rating:
4.0

Customer did not leave a comment.

robert kretzinger 
Rating:
5.0

Customer did not leave a comment.

Emily Hoke 
Rating:
5.0

Couldn't ask for better experience.

Jon Cahill 
Rating:
5.0

Always a great experience!! Thank you!!

Dale Davis 
Rating:
4.0

Fast and efficient and friendly .

chris anderson 
Rating:
5.0

Customer did not leave a comment.

John Cooley 
Rating:
5.0

Customer did not leave a comment.

Hector Munoz 
Rating:
5.0

Great friendly service. Highly recommend

Joseph Gomez 
Rating:
5.0

Awesome customer service. I will be back.

Brad Ambrose 
Rating:
5.0

Customer did not leave a comment.

Gary Long 
Rating:
3.0

Business was closed but the area manager was there to take the keys from me

kaitlyn thompson 
Rating:
5.0

Customer did not leave a comment.

Michael Presz 
Rating:
5.0

I really appreciated renting a storage unit from this family owned and operated facility. The prices were lower than the big corporate self storage places and the gentleman at the desk (son of the father son team) was really helpful and friendly. This place literally had the best service and was the friendliest business I have come across in a very long time. 100% A++ all the way !!!

David Alexander  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Conner Burt 
Rating:
5.0

Very friendly location.........will use again when needed

Robert Cabla 
Rating:
5.0

No improvements needed. It was a great experience.

Christine Welborn 
Rating:
5.0

Location was great. Friendly and very helpful

DAVID SANDERS 
Rating:
1.0

I was asked to refuel and got charged extra even if the turn in time was on time or earlier. Not this location again! Poor work.

GIRISH ANANDA 
Rating:
5.0

Third time using this location and everything went very well again. Highly recommend

Malcolm Platt 
Rating:
5.0

Customer did not leave a comment.

ROBERT AYRES 
Rating:
3.0

Customer did not leave a comment.

Crystal Hillier 
Rating:
5.0

Absolutely wonderful gentleman at this location and service to match!

Jesse Nelan 
Rating:
5.0

Customer did not leave a comment.

Marc Gerth 
Rating:
5.0

Excellent and friendly staff very helpful Highly recommend and have used them many times

BRETT BLAIR 
Rating:
5.0

Monty is awesome!! Best service, knowledge and I felt like he cared about my safety on the road. Just the best!!

Sherri Blasingame 
Rating:
5.0

Great attitude. Hooked everything up for me. Great location

Scott Semmler 
Rating:
5.0

Customer did not leave a comment.

Charles Otwell 
Rating:
5.0

Great customer service

Erik Stephan 
Rating:
5.0

No problems at all.

Nancy Sullivan  |  Overall Experience 
Rating:
5.0

Nothing

tillman gilley 
Rating:
5.0

Such a helpful group there. Very satisfied with service!!

GIna Hoberer 
Rating:
5.0

Customer did not leave a comment.

Scott Hanson 
Rating:
5.0

Customer did not leave a comment.

Darrell Lyons 
Rating:
5.0

Marty is the best!

Brandon Vis 
Rating:
5.0

Customer did not leave a comment.

William Darden 
Rating:
5.0

Customer did not leave a comment.

Kenneth Reid 
Rating:
5.0

Best customer service! Would highly recommend Montie and his team!

Jeff Brannon 
Rating:
5.0

Excellent service

GABRIEL CARROLL 
Rating:
5.0

Customer did not leave a comment.

Jeff Davis 
Rating:
5.0

Perfect. No problem...

Donald Zarate 
Rating:
5.0

Customer did not leave a comment.

Gracie Campbell 
Rating:
5.0

Customer did not leave a comment.

Rick Patterson 
Rating:
4.0

Gentlemen was extremely friendly and helpful. Loaded the 5x8 without any problems or requiring my help!

Kristi Sellers 
Rating:
4.0

Arrived when they were closed.

ROBERT AYRES 
Rating:
5.0

Customer did not leave a comment.

John Metheny 
Rating:
5.0

Honestly this was the hat experience I’ve ever had. The man who ran the place, monte, was beyond wonderful and kind. Made sure to give me an estimate so I wasn’t shooting in the dark. I would literally recommend this location to everyone

Amanda Driggars 
Rating:
5.0

Love working with Monte. He is the best and always do helpful!

Cindy James 
Rating:
5.0

Customer did not leave a comment.

Todd Estep 
Rating:
5.0

I’ve rented from Uhaul many times. This was, by far, my best experience! Very pleasant staff, easy access, in and out quickly and the return couldn’t have been easier. Highly recommend!

Felix Mira 
Rating:
5.0

Customer did not leave a comment.

Joe Merrill 
Rating:
5.0

The proprietor was very friendly and helpful. Even though I only needed the truck for 2 hours, he gave me a 24 hour return window.

MARK FOSTER 
Rating:
5.0

Great location, very friendly. Monty is the best!

GARY FELTS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAYLOR TRAVIS  |  Overall Experience 
Rating:
5.0

Very good place to store things.

Carolyn Goodyear  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Took care of everything. Awesome!!

JohnK Bozick 
Rating:
5.0

The gentleman running the Keller location is exemplary! He’s a credit to your organization.

BARRY GERARD 
Rating:
5.0

Very good experience

Danny Wooldridge  |  Overall Experience 
Rating:
5.0

Was a great experience from the first to the last day. The owner is exceptionally nice and very good to conduct business with. I would highly recommend for all your storage needs.

Donna Hughes  |  Overall Experience 
Rating:
5.0

Monty was the most helpful. I really appreciated all of his help during a very difficult time I was going through. Would definitely recommend this facility because of him.

Rada Gutierrez  |  Overall Experience 
Rating:
5.0

Monty and his family are amazing. So very good to me. True blessing when life was hard. Thank you Monty

LINDA MCCRORY  |  Overall Experience 
Rating:
5.0

excellent and very personable

Doris Hohn  |  Overall Experience 
Rating:
5.0

The staff was super helpful and this was a great storage facility for us to use during our move. Very affordable, great location, and friendly staff. I would definitely recommend to friends and family!

Aimee Wander  |  Overall Experience 
Rating:
5.0

Excellent service and owner is very helpful with everything!! Thank you so much!! Janet B.

JANET BELGER  |  Overall Experience 
Rating:
5.0

Monte is very helpful and a pleasure to do business. I highly recommend Keller Self Storage both for storage rental as well as truck rental.

WILLIAM HEYDENBURK  |  Overall Experience 
Rating:
5.0

The manager of this facility has provided exceptional customer service. I had challenges which he helped alleviate.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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