Drop off was smooth as glass, Monty was very hospiable.
Kevin Weathers
Customer Reviews for Keller Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Used them 3 times now..always excellent
Daniel LopezWe love Montie. He's been taking care of me for years!!
Julio IrizariySuper nice personnel!
jack shatleyNone
Jeremy KramerThis location was great. The first location (which you all switched me to) was horrible. I couldn’t access the truck, they wouldn’t answer their phone (mainline or emergency line), they wouldn’t answer the door. A massive waste of time and i still don’t understand why UHaul claimed that a truck wasn’t available at Keller Storage when i made the reservation and why the changes me to All Secure Storage. I ended up going to Keller Storage, who had a truck, and was great.
Daniel LopezPerfect! Couldn't have gone better! Friendly staff were so helpful!
Patrick DunaganGreat Service
Timothy CrabtreePayment wasn't as invoiced. Disappointing.
Andrew KnobbeThe manager at the facility was exceptional! I have only good words about him.
Job Mogire | Overall ExperienceAwesome customer service and the truck was in great condition.
Chris JohnExcellence all the way around! Friendly staff, clean location and well maintained rental trucks!
Arthur DavisNothing! Everything was perfect as always!
Hannah HowellMy unit was broken into and all items taken. Business refuses to take responsibility for break-in and has told us to "sue them" if we wish to recover our items. I have terminated the contract and moved to a better business.
DENNIS SHANNON | Overall ExperienceThe truck was clean but the brakes were very squeaky and the steering seemed really loose.
Eric GatlinNo complaints at all! Everything went perfectly!
Brandye WenrickGood
Vu DoanI rented an appliance dolly and was charged for it but when I arrived at the location to pick up my furniture, I opened the back of truck and I dolly was provided.
Margarita RamclamExcellent experience!!
Randall SellersSuper convenient and customer service oriented. If I need storage in Keller again I will use them!
Grant Miller | Overall ExperienceVery friendly and kind
Jared SpradlingVery bad experience, the truck I rented was very dangerous because the steering wheel had a mismatch where it had to zigzag to make it straight. In addition to this it came with the trailer that was wobbling from side to side. It was raining for 16 hours until I reached my final point, my whole body and right wrist aches from being tense due to the steering wheel problem. In short, a very bad experience.
Ivan LugoAmazing service
Alvaro NovoaThe customer service was exceptional. It was complimented by a well measured enthusiasm to go above and beyond to fulfill the orders requirements.
Tendayi DzvitiThe person checking us out was very friendly. Very nice and professional guy. The only thing that could be improved is the maintenance of the vehicle. There was no windshield fluid in my uhaul. Thankfully, the window wasn't dirty and it wasn't raining.
Angela EspinosaGreat customer service
Lloyd GordonNot much. The contract person was extremely friendly and kind. Plus the trailer was new and it had the nice French doors that open instead of the dumb roll up door that just gets in the way.
Luke SchoenfeldtMonte continues to be wonderful to work with!!
Carol ViningVery friendly gentleman running the business, easy to talk to and very knowledgeable.
Glennon PuleoGreat local business!!
Dale DavisBest place to rent! Great service and very nice people! Truly a small-town friendly experience! Highly recommend!
Felix MiraCouldn't ask for better experience.
Jon CahillAlways a great experience!! Thank you!!
Dale DavisFast and efficient and friendly .
chris andersonGreat friendly service. Highly recommend
Joseph GomezAwesome customer service. I will be back.
Brad AmbroseBusiness was closed but the area manager was there to take the keys from me
kaitlyn thompsonI really appreciated renting a storage unit from this family owned and operated facility. The prices were lower than the big corporate self storage places and the gentleman at the desk (son of the father son team) was really helpful and friendly. This place literally had the best service and was the friendliest business I have come across in a very long time. 100% A++ all the way !!!
David Alexander | Overall ExperienceVery friendly location.........will use again when needed
Robert CablaNo improvements needed. It was a great experience.
Christine WelbornLocation was great. Friendly and very helpful
DAVID SANDERSI was asked to refuel and got charged extra even if the turn in time was on time or earlier. Not this location again! Poor work.
GIRISH ANANDAThird time using this location and everything went very well again. Highly recommend
Malcolm PlattAbsolutely wonderful gentleman at this location and service to match!
Jesse NelanExcellent and friendly staff very helpful Highly recommend and have used them many times
BRETT BLAIRMonty is awesome!! Best service, knowledge and I felt like he cared about my safety on the road. Just the best!!
Sherri BlasingameGreat attitude. Hooked everything up for me. Great location
Scott SemmlerGreat customer service
Erik StephanNo problems at all.
Nancy Sullivan | Overall ExperienceNothing
tillman gilleySuch a helpful group there. Very satisfied with service!!
GIna HobererMarty is the best!
Brandon VisBest customer service! Would highly recommend Montie and his team!
Jeff BrannonExcellent service
GABRIEL CARROLLPerfect. No problem...
Donald ZarateGentlemen was extremely friendly and helpful. Loaded the 5x8 without any problems or requiring my help!
Kristi SellersArrived when they were closed.
ROBERT AYRESHonestly this was the hat experience I’ve ever had. The man who ran the place, monte, was beyond wonderful and kind. Made sure to give me an estimate so I wasn’t shooting in the dark. I would literally recommend this location to everyone
Amanda DriggarsLove working with Monte. He is the best and always do helpful!
Cindy JamesI’ve rented from Uhaul many times. This was, by far, my best experience! Very pleasant staff, easy access, in and out quickly and the return couldn’t have been easier. Highly recommend!
Felix MiraThe proprietor was very friendly and helpful. Even though I only needed the truck for 2 hours, he gave me a 24 hour return window.
MARK FOSTERGreat location, very friendly. Monty is the best!
GARY FELTS | Overall ExperienceVery good place to store things.
Carolyn Goodyear | Overall ExperienceVery friendly and helpful. Took care of everything. Awesome!!
JohnK BozickThe gentleman running the Keller location is exemplary! He’s a credit to your organization.
BARRY GERARDVery good experience
Danny Wooldridge | Overall ExperienceWas a great experience from the first to the last day. The owner is exceptionally nice and very good to conduct business with. I would highly recommend for all your storage needs.
Donna Hughes | Overall ExperienceMonty was the most helpful. I really appreciated all of his help during a very difficult time I was going through. Would definitely recommend this facility because of him.
Rada Gutierrez | Overall ExperienceMonty and his family are amazing. So very good to me. True blessing when life was hard. Thank you Monty
LINDA MCCRORY | Overall Experienceexcellent and very personable
Doris Hohn | Overall ExperienceThe staff was super helpful and this was a great storage facility for us to use during our move. Very affordable, great location, and friendly staff. I would definitely recommend to friends and family!
Aimee Wander | Overall ExperienceExcellent service and owner is very helpful with everything!! Thank you so much!! Janet B.
JANET BELGER | Overall ExperienceMonte is very helpful and a pleasure to do business. I highly recommend Keller Self Storage both for storage rental as well as truck rental.
WILLIAM HEYDENBURK | Overall ExperienceThe manager of this facility has provided exceptional customer service. I had challenges which he helped alleviate.
Privacy Request | First Impressions