Customer Reviews for K&P Storage Solutions
(U-Haul Neighborhood Dealer)

1,334 reviews

1563 Hwy 132   Renfrew, ON K7V3Z5

(613) 432-9249

Office Hours

  • Mon-Sat: 8:30 am–4:30 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 1:00 pm - 4:30 pm
  • 3/29/2024: Closed
  • 4/2/2024: Closed

Services at this Location:

Contact Us

(613) 432-9249

1563 Hwy 132
Renfrew, ON K7V3Z5

Services at this Location:

Office Hours

  • Mon-Sat: 8:30 am–4:30 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: 1:00 pm - 4:30 pm
  • 3/29/2024: Closed
  • 4/2/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Bernie Cheverie 
Rating:
4.0

Used for after hours drop-off. Just parked and deposited the keys in the orange box.

Jeff Koenig 
Rating:
5.0

I was advised only the night before that my equipment was not available at my preferred location in Arnprior and had to drive an extra 30 km in the opposite direction to my move to complete this move on time. I was however really pleased with the service given by the K&P Storage Solutions owner.

John Tammadge 
Rating:
5.0

Customer did not leave a comment.

Marc Robillard 
Rating:
5.0

Customer did not leave a comment.

Kevin Woermke 
Rating:
5.0

Customer did not leave a comment.

Bruce Pudsey 
Rating:
5.0

The trailer was actually picked up from another location in Eganville on Lett's Cemetery Road....you should remove that guy from being a U-Haul location....if you want more details please call me 613 585 3097. Keith, from K&P Storage Solutions drove over secure the trailer .....now that is customer service!

Myles Davis 
Rating:
5.0

Customer did not leave a comment.

Tristin Ravesloot 
Rating:
5.0

No improvements needed.

VINCENT REA 
Rating:
5.0

Even after hours, I had support directly to owner. I had engine failure in my personal vehicle ( which was towing rental) and had another issue that they resolved at midnight on a Sunday. Unbelievable. Highly recommend. Very clean too.

miguel rey 
Rating:
5.0

Nothing service was great

Kevin Willmott 
Rating:
5.0

Customer did not leave a comment.

Rene Coulas 
Rating:
5.0

He was so friendly, helpful and insightful. Great experience!

Heather Porter 
Rating:
5.0

Customer did not leave a comment.

Rob Moffit 
Rating:
5.0

Customer did not leave a comment.

Liz Lheureux 
Rating:
5.0

Keith is always a pleasure to deal with!

ALEXANDRAM COCHRANE 
Rating:
5.0

The employee was very Helpful

Daniel Betts 
Rating:
5.0

Customer did not leave a comment.

Roger Briscoe 
Rating:
4.0

Customer did not leave a comment.

Giovanni Albidone 
Rating:
4.0

Have trailers available at an outlet closer to my residence

Terence Mcburney 
Rating:
5.0

Customer did not leave a comment.

NICOLAALEXANDRA INNES 
Rating:
3.0

Customer did not leave a comment.

samantha warren 
Rating:
4.0

Our reservation was changed the day before pickup. We had reserved a 10’ truck, but were given a 15’ truck instead, as the shorter trucks weren’t available anywhere in the Ottawa area. The type of vehicle to be delivered should be confirmed at the time of booking & not changed at the last minute.

Erik Hagberg 
Rating:
5.0

Would be nice to have a front winch on car hauler to help load the vehicule

Normand Pepin 
Rating:
5.0

Customer did not leave a comment.

Randy Ferguson 
Rating:
5.0

Customer did not leave a comment.

Andy St michael 
Rating:
5.0

As always, great personalized service!

MATTHEW BRYDGES 
Rating:
5.0

Customer did not leave a comment.

Andrea LEFEBVRE 
Rating:
5.0

Customer did not leave a comment.

Andy St michael 
Rating:
5.0

Customer did not leave a comment.

Kajiel Kauffeldt 
Rating:
5.0

Customer did not leave a comment.

De-Anna Hanson 
Rating:
5.0

Great experience! Very helpful, no problems at all

Doug Pilgram 
Rating:
4.0

Nothing at all, the service was exceptional.

Beverly Chaisson 
Rating:
5.0

This location is the #1 for U Haul, it's just nice to have a business you can count on and the equipment is always in great shape.

DANIEL BOUCHER 
Rating:
5.0

Always so easy and lovely to go to this dealer. Thank-you.

Debi Virtue 
Rating:
5.0

Excellent service.

Gerry Dignard 
Rating:
5.0

Owner was wonderful! Very friendly and helpful! We have moved a lot, and this was by far our best UHaul experience.

Adam Carr-Braint 
Rating:
5.0

Excellent

Morris Cybulski 
Rating:
5.0

Easy to reserve and rent. Dolly available last minute. Easy return even though location was closed on Sundays. Will be returning with next move. Great owner pleasant to deal with.

Shannon Leech 
Rating:
5.0

Easy transaction.

Bryan Schutt 
Rating:
4.0

Customer did not leave a comment.

Scott Beaudrie 
Rating:
5.0

Owner is very friendly, pick up and drop of no issues... Highly recommend..

James Lajambe 
Rating:
5.0

Keith is always accommodating and very helpful

Paul Simmonds 
Rating:
5.0

Keep doing what you are doing.

Roger Bird 
Rating:
5.0

Amazing customer service. The gentleman I dealt with Is always great.

Dawson Willmont 
Rating:
5.0

Customer did not leave a comment.

Tara Blondin 
Rating:
5.0

Customer did not leave a comment.

Danielle Broomfield 
Rating:
5.0

K and P owner drop up personally and fixed a potential 2 hour plus drive to a location drop off problem I was dealing with. ON A DAY THEY WERE CLOSED! Fantastic Service, Friendly and Helpful!

Cory Lins 
Rating:
5.0

Customer did not leave a comment.

Pauline Storie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARAH MARTINS 
Rating:
5.0

Easy transaction and friendly service

CORY STAFFORD 
Rating:
5.0

Customer did not leave a comment.

brian maclean 
Rating:
5.0

Customer did not leave a comment.

SUSAN DOYLE WILSON 
Rating:
5.0

Exceptional service

JOHNJEFFERY MACDONALD 
Rating:
5.0

Excellent place to deal with. Easy and smooth transaction, and very pleasant to deal with. Thank you again!! Dennis

dennis Cardee 
Rating:
5.0

Customer did not leave a comment.

William T Sansom 
Rating:
5.0

Owner was amazing to deal with

RY JS Climbing Adventures 
Rating:
5.0

Keith is excellent Always helpful

Michael Robillard 
Rating:
5.0

Nothing could be done to make this location better. Fast friendly service.

Joe Walsh 
Rating:
5.0

No improvement necessary. Friendly, efficient and helpful! Thanks 👍

lisa guabamuz 
Rating:
5.0

Customer did not leave a comment.

Earl Dittburner 
Rating:
5.0

Customer did not leave a comment.

Jacob Lefebvre 
Rating:
5.0

Customer did not leave a comment.

DANIEL BOUCHER 
Rating:
5.0

KEep up the good work Keith

Calvin Morton 
Rating:
5.0

Easy/Fast on-line booking. Location manager was friendly, knowledgeable and helpful. Excellent experience.

Cory Ainger 
Rating:
5.0

Customer did not leave a comment.

Hutton Woolsley 
Rating:
5.0

Customer did not leave a comment.

Angela Hernandez 
Rating:
5.0

Customer did not leave a comment.

Aaron Todd 
Rating:
5.0

Keith is a great agent for U-Haul, thanks.

Craig Howe 
Rating:
5.0

Nothing, this location is the best one out of all the locations I have rented from.

DANIEL BOUCHER 
Rating:
5.0

Great service and friendly faces

MARY ANN BREWER  |  Overall Experience 
Rating:
5.0

Very good service.

Robert Roden 
Rating:
5.0

Customer did not leave a comment.

Murray Reid 
Rating:
5.0

Great staff and service. Always rent from this location

Andrew Goodyear 
Rating:
5.0

Keith was outstanding and helped me with a trailer harness issue This is an example of above and beyond My favourite location Recommend

Michael Robillard 
Rating:
5.0

AAA+ service ,, Keith was very helpful and pleasant to deal with

Mark Cruise 
Rating:
5.0

Customer did not leave a comment.

JOHNJEFFERY MACDONALD 
Rating:
5.0

Customer did not leave a comment.

sharon roesler 
Rating:
5.0

Everything worked well, no issues at all

Steven Collins 
Rating:
5.0

Customer did not leave a comment.

Clint Mcwhirter 
Rating:
5.0

Customer did not leave a comment.

RYAN PATRICK VINCENT 
Rating:
5.0

Customer did not leave a comment.

Theresa McMurray 
Rating:
5.0

Customer did not leave a comment.

Les Robertson 
Rating:
5.0

Customer did not leave a comment.

RYAN PATRICK VINCENT 
Rating:
3.0

Customer did not leave a comment.

TIANNA LUBITZ 
Rating:
4.0

Customer did not leave a comment.

NICOLAALEXANDRA INNES 
Rating:
5.0

Customer did not leave a comment.

chris agius 
Rating:
5.0

Customer did not leave a comment.

Nolan MacAfee 
Rating:
5.0

Customer did not leave a comment.

Richard Jolette 
Rating:
5.0

We really enjoy renting from here

Mike Duffy 
Rating:
4.0

Customer did not leave a comment.

Alain Audet 
Rating:
5.0

Customer did not leave a comment.

Larry Hanniman 
Rating:
4.0

Customer did not leave a comment.

Randy Miller 
Rating:
5.0

Great place Great talking with you Keith

David Holmes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Mathieu 
Rating:
5.0

Customer did not leave a comment.

James Murnaghan 
Rating:
5.0

Customer did not leave a comment.

Richard Barber 
Rating:
5.0

The best!!! Thanks very much!!

STACEY ROBERTSON 
Rating:
5.0

The owner was extremely pleasant and helpful. We are very happy with our experience there and would recommend this location.

Charyl Brooker 
Rating:
5.0

Great service. Trailer was ready when promised. Proprietor was very freindly and helpful. Thank you.

Scott Thrasher 
Rating:
5.0

Keith rocks!!!!! Took care of my unique requests , thank you !

Haley Sarault 
Rating:
5.0

Customer did not leave a comment.

tony boutros 
Rating:
5.0

Customer did not leave a comment.

ROBERT TOVEE 
Rating:
5.0

Customer did not leave a comment.

Michelle FOURNIER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zachary Hubert  |  Overall Experience 
Rating:
5.0

We HIGHLY recommend using K & P Storage facility for so many reasons. Firstly, Keith went above and beyond in renting us the storage space during covid to a family member that for health reasons had to move here to be closer to family from Northern Ontario without much warning. His compassion and promptness in having everything ready to his friendly smile and understanding made the move go so smoothly. The unit was very clean and we liked the idea that all furniture and boxes in the unit sat on top of pallet ( if you wanted them to) to prevent damage as we had the unit for two years. The rental rate, we thought was fair and at anytime we needed to go to the unit we had no problem getting into it, especially in the winter months with lots of snow. The compound is well lit with camaras everywhere. It was a pleasure doing business with you Keith and thank you for renting to us.

ROBBY P HART  |  Overall Experience 
Rating:
5.0

Thank you

Beverly Kidd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanner Bowditch  |  Overall Experience 
Rating:
5.0

Great and friendly experience. Has been for 35 yrs.

Brian Hewitt  |  Overall Experience 
Rating:
5.0

An A-1 storage facility with great access.

Greig Gillie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lee Grist  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Ritza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie Garrod  |  Overall Experience 
Rating:
5.0

best place for storage keith is very helpfull and friendly i would so recommend k&p storage

Paul Thivierge  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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  • Moving Supplies

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