Customer Reviews for JT Auto Service
(U-Haul Neighborhood Dealer)

279 reviews

3959 Central Ave   Saint Petersburg, FL 33713

(727) 906-0109

Office Hours

  • Mon-Fri: 8:30 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(727) 906-0109

3959 Central Ave
Saint Petersburg, FL 33713

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jessica waller 
Rating:
1.0

I returned my truck ahead of time and 1 mile under the allowed mileage. When I was charged for extra mileage I was told by this business that my vehicle was picked up by the wrong person and returned but I was charged the mileage which he said he told whoever does the billing not to charge me - but I was!!!!!! Only $5.35 but the point I should not have been charged, it should have been corrected - but hasn't!!!!!!

Mark Boylan 
Rating:
5.0

Customer did not leave a comment.

Ricardo Rosario 
Rating:
5.0

Excellent people working at this location .couldn't be happier.

JESSE CASAZZA 
Rating:
1.0

Customer did not leave a comment.

IRISELA RODRIGUEZ RIVERA 
Rating:
2.0

When I picked up my U-Haul, none of the dollies I ordered was in the truck.

Lisanne van Asdonk 
Rating:
2.0

There isn’t even room to park got told to move before I could even finish checking in the uhaul

BRIANNA CARLIS 
Rating:
5.0

Customer did not leave a comment.

Kathleen White 
Rating:
3.0

Cigarette but, empty drink can, and dirt found in cab.

Jason Baddorf 
Rating:
4.0

Customer did not leave a comment.

Bruce Clament 
Rating:
3.0

This location was small but convenient.

NICHOLAS SENSENIG 
Rating:
5.0

Customer did not leave a comment.

Wail Lodhi 
Rating:
5.0

Friendly crew, truck was readily available, quick service

Marissa Stalteri 
Rating:
5.0

Customer did not leave a comment.

louis parisi 
Rating:
5.0

Customer did not leave a comment.

DEAN DEMOTT 
Rating:
5.0

Customer did not leave a comment.

Brenda Morris 
Rating:
5.0

Mobile pick up process is absolutely aggravating

eric clay 
Rating:
5.0

Customer did not leave a comment.

Susan Hilger 
Rating:
5.0

Customer did not leave a comment.

barry keidel 
Rating:
2.0

Customer did not leave a comment.

Jeremy Jerrard 
Rating:
5.0

Customer did not leave a comment.

Mario Perkins 
Rating:
5.0

Customer did not leave a comment.

Alan Obeid 
Rating:
5.0

Customer did not leave a comment.

Ken Fustin 
Rating:
3.0

Easy drop off

Dan Alexander 
Rating:
5.0

Customer did not leave a comment.

Karletha Kellogg 
Rating:
4.0

Customer did not leave a comment.

Kenan Vejzagic 
Rating:
5.0

The owner of this shop was exceptionally helpful because the customer self-check in was just not working properly. Thanks to him, I was able to check-in and get on the road to moving.

Hilary Rubin 
Rating:
5.0

Very professional, they were very nice. Did not have any problems. Thank You for having a trailer that met my needs.

karen gispanski 
Rating:
2.0

Customer did not leave a comment.

Jared Acebedo 
Rating:
5.0

The guys there were awesome especially since uhaul told me to go 3 different places.

Nathan Rhynes 
Rating:
5.0

It was one of the best and the person that is running it is very respectful and courteous to your customers

ROBERT STUMP 
Rating:
3.0

Quick service and very helpful.

Steven Johnson 
Rating:
5.0

Customer did not leave a comment.

Justin Nienow 
Rating:
5.0

This was a quick and easy rental. The guys were great! Thank you!

Dale Fasenmyer 
Rating:
5.0

LEAVE MORE ROOM TO RETURN TRUCK. THERE WAS A WHITE PICKUP TRUCK BLOCKING ME FROM PROPERLY PARKING TRUCK. TRUCK END WAS RIGHT BY SIDEWALK AND LOCATION WAS CLOSED!

JAMES BRANDER 
Rating:
3.0

Customer did not leave a comment.

MICHAEL MUELLER 
Rating:
5.0

Great experience. It was wonderful to have assistance connecting the trailer to my truck and instructing me on proper operation and safety procedures. The best rental experience I have had in over 20 years.

David Noah 
Rating:
4.0

Inside of truck smelled a little weird and there was crumbs and dirt on the floor. Also, the truck was squeezed into a spot I had to have 2 people direct me out.

Dillon Alvarez 
Rating:
5.0

Customer did not leave a comment.

Eric Elliott 
Rating:
2.0

they had no room for me to return my rental. I had to drive to two other locations. had to beg for someone to accept the return without charging me a fee for not returning the trailer to the location I rented from. very frustrating. never renting from them again!! lowers my trust in UHaul.

Wayne Andrews 
Rating:
5.0

Customer did not leave a comment.

JUDITH ELLIS 
Rating:
5.0

Customer did not leave a comment.

Edward Campo 
Rating:
4.0

I was disappointed to only receive 5 Moving blankets rather than the dozen that were advertised for the extra $10/day. Seeing as I had the truck for two days I felt like it wasn’t fair to be charged $20 for only having access to 5 moving blankets.

Milan Andrys 
Rating:
5.0

Customer did not leave a comment.

Melinda Rodriguez 
Rating:
5.0

Customer did not leave a comment.

MARY MOOSBRUGGER 
Rating:
5.0

Customer did not leave a comment.

david lamdsman 
Rating:
5.0

Customer did not leave a comment.

Steven Tench 
Rating:
5.0

As far as JT's Auto Service they were great. But U-Haul in general needs better communication with its customers.

ROBBIE BYRD 
Rating:
5.0

Customer did not leave a comment.

Michael Wiggins 
Rating:
1.0

Zero signs of where to leave trailers, incredibly small space to squeeze into, horrible layout and zero assistance. Extremely frustrating and will not be using service again anytime soon because of poor experience.

ALEXANDER NORTON 
Rating:
5.0

Customer did not leave a comment.

George Flynn 
Rating:
4.0

Customer did not leave a comment.

Troy Franks 
Rating:
5.0

Customer did not leave a comment.

Tracy Garcia 
Rating:
3.0

They called and explained they would be closed at the time I drop the truck off. She took the time to explain everything to me so drop off was easy

nolan sweeting 
Rating:
5.0

I work with the group all the time I call it the pinielas park triangle they always find truck short notice a d all

HECTOR VASQUEZ 
Rating:
5.0

Very friendly and great customer service

LaQuilla Shannon 
Rating:
5.0

Customer did not leave a comment.

Destiny Crawford 
Rating:
5.0

The check engine lite was on. Being I rented from a mechanic shop I would expect that not to be the case. Good service and friendly.

Patrick Dudash 
Rating:
5.0

Customer did not leave a comment.

Craig Anderson 
Rating:
5.0

Customer did not leave a comment.

Josh Mcgehee 
Rating:
5.0

Customer did not leave a comment.

John DiGrigoli 
Rating:
5.0

Customer did not leave a comment.

Robert Matheny 
Rating:
5.0

Customer did not leave a comment.

Chet Thompson 
Rating:
2.0

The truck was dirty on outside and inside. Not even the windshield had been cleaned. Bugs all over it. Very dirty on inside including dog hair. With a virus going around I expected it to have been cleaned. I had to wipe it down before we could use it. Very disappointed. Wanted to use no contact pick up but because U-Haul changed our pick up location the day before it would not work. Telling us we were at wrong location. Had to have the gentleman there to do paperwork. WILL NEVER USE U-HAUL AGAIN!!

Jeff McCaffery 
Rating:
5.0

Second tine we have used this location within 2 week's very friendly and helpful

bonnie appleton 
Rating:
5.0

Customer did not leave a comment.

GILLIS LUSSIER 
Rating:
5.0

Customer did not leave a comment.

WILLIAM SCHRAMM 
Rating:
5.0

Customer did not leave a comment.

Bonnie Appleton 
Rating:
5.0

Customer did not leave a comment.

Nadine Zacharie 
Rating:
5.0

Customer did not leave a comment.

Rebecca Rodgers 
Rating:
5.0

Easy pick up and drop off.

Clarence Davis 
Rating:
4.0

Customer did not leave a comment.

DEBBIE BARNETT 
Rating:
5.0

Customer did not leave a comment.

Stephen Ohm 
Rating:
3.0

The people at the location were exceptional. Because of them we’d definitely come back to that location.

Cori Bryan 
Rating:
3.0

Truck was hard to drive. No power steering. Brakes didn’t sound great nor did that stop well.

ASHLEY HORTON 
Rating:
5.0

Customer did not leave a comment.

Sandy Clenney 
Rating:
5.0

The rental agent was nice. I had an hour late start due to issues with the self rental system through the company, but the agent took excellent care of me

Minter Ramsburg 
Rating:
5.0

Customer did not leave a comment.

Ron Baker 
Rating:
5.0

The owner is the nicest person.

Marisa Goncalves 
Rating:
5.0

the owner of this show was so friendly and personable!

justin schinkel 
Rating:
5.0

Customer did not leave a comment.

Joseph Wisterman 
Rating:
5.0

Very nice personally and nice place.. the gentlemann who took care. Of me and was so nice. We will defenatly bring our bizness bavk and let other people know how great they are. Thabk you suzanne Moorhead

david moorhead 
Rating:
5.0

Super fast, friendly service. Easy oick up and drop off. Would definitely use this location again.

Jeffrey Cron 
Rating:
5.0

Customer did not leave a comment.

Bradly Lopez 
Rating:
5.0

The customer service at this location was excellent! Thank you for helping make our move easy with your 100% customer service! You were AMAZING?

Tabatha Ayers 
Rating:
5.0

Customer did not leave a comment.

Lee Ann Cox 
Rating:
5.0

Pulled up and parked truck. I was met outside handed over the keys and that was it , very easy. The person that met me outside said he would take care of parking the truck where it needs to go and a email would be sent to me as a receipt

Donald Banks 
Rating:
5.0

Great friendly and professional service.

Robert King 
Rating:
5.0

Customer did not leave a comment.

JUDITH PETERS BRANDNER 
Rating:
5.0

Customer did not leave a comment.

Richard Boisclair 
Rating:
4.0

Customer did not leave a comment.

Hunter Ostromecky 
Rating:
5.0

Jesse was very helpful and I was out the door in the truck in just a few minutes. Good customer service. I will rent here again.

Robert Hussey 
Rating:
3.0

The truck was well maintained, but outside was covered with lovebugs. Made a mess on the windshield. Pleasant service.

David Newman 
Rating:
5.0

If all your owners were are kind as this one, you would not need to change a thing

Deborah Hall 
Rating:
5.0

Customer did not leave a comment.

Aaron Pillar 
Rating:
5.0

Customer did not leave a comment.

Hector Sanchez 
Rating:
5.0

Fast, easy, convenient. The staff is friendly and helpful.

Kristoffer Allman 
Rating:
5.0

The truck itself was all over the road. There is something wrong with the front end, it needs to be aligned or something. Really bad.

David Moldauer 
Rating:
4.0

I had a pleasant experience with the store owner and no issues with the truck. I only had an issue with my final bill. I was charged an additional $120 and was told that drove 194 miles when I only drove approximately 60 miles. Uhaul is currently working on the incident but it has really been an inconvenience. I would hope that it was just an entry error and not intentional.

William Richards 
Rating:
5.0

Customer did not leave a comment.

Reginald Deweese 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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