Customer Reviews for Jota Super Autos
(U-Haul Neighborhood Dealer)

58 reviews

5485 S Orange Blossom Trail   Orlando, FL 32839

(407) 240-5469

Office Hours

  • Mon-Sat: 10:30 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(407) 240-5469

5485 S Orange Blossom Trail
Orlando, FL 32839

Services at this Location:

Office Hours

  • Mon-Sat: 10:30 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Johnny Brown 
Rating:
1.0

My phone was stolen from this third party company I had the police called on me and they didn’t want to give the police permission to watch the video for my phone fucking thiefs. Then uhaul tries to disconnect themselves from the matter saying it has nothing to do with them

Demarcus Anthony 
Rating:
5.0

Customer did not leave a comment.

EDWIN SANCHEZ 
Rating:
5.0

Customer did not leave a comment.

DaQuan Wilson 
Rating:
5.0

Customer did not leave a comment.

Jennifer Franqui 
Rating:
3.0

This drop off site was hard to find and not marked as a U-Haul site, it was a used car lot.

Rich Gauvey 
Rating:
4.0

Customer did not leave a comment.

Ayla Kovner 
Rating:
5.0

There was nothing negative about this experience. Thank you!

Armani Baker 
Rating:
5.0

Good service I highly recommend it

Lilian Barbosa 
Rating:
5.0

Customer did not leave a comment.

Monica Bremmer 
Rating:
5.0

Nothing

Andrina Edwards 
Rating:
2.0

I was there at 3:45

Jehovanka StPhorin 
Rating:
1.0

Vehicle was dirty outside and inside. I had not time to wait and needed to get on the road. The interior was filled with food debris in the cup holders and on the floor. The gas tank was 1/4 full which caused additional delays in my departure as I needed to stop for gas just to get going. I ordered a hand truck which was confirmed and they simply said we do not have any. They did not ask for ID or a license even though I offered to show it. Not a good experience at all. Received the check out your vehicle text after I left the yard and was on the road to get gas.

Michael Babin 
Rating:
5.0

Excelente atención en todos los aspectos.

Hector Orellana 
Rating:
2.0

My reservation was supposed to be approved for 11 hours but the pickup location is at a small locally owned dealership therefore we had to return the truck by 7:30pm before he closed the security gate at the location. I wasn’t able to move all of my stuff in that time.

Mikhail Brooks 
Rating:
1.0

Got there at there open was told I had to wait 45 mins till someone from the office was on site to turn everything in

Cherrie Coleman 
Rating:
5.0

:)

Annalisa Ramirez 
Rating:
1.0

I did not rent a uhaul from there I was at work I received a text message in my phone said that I rent a uhaul when I call the guy said someone gave my phone number all of my information came up and He put it on my name I ask him why He did not ask them for an Id He told me sorry I told him that I needed to talk to a manager he said he was the only one that was there .If you have any question you can contact me 305 684 6678 , and I hope everything is clear if not I will go to court He is not supposed to do that.

sonia edmond 
Rating:
4.0

Customer did not leave a comment.

JULIE Sanchez 
Rating:
5.0

Customer did not leave a comment.

Val Harris 
Rating:
4.0

Customer did not leave a comment.

Latasha Mobley 
Rating:
2.0

Customer did not leave a comment.

john sassano 
Rating:
2.0

The entrance is the exit in that if a car is exiting you cannot enter with a UHaul because it is small. There’s so much signage from the street that the actual place gets lost in the rest. Once parked there’s no indication as to where to drop off keys, and only once inside and past the front desk do you see the only sign mentioning UHaul. Unfortunately due to some hang ups we were not able to fill the tank to the level we picked it up in but understand that it will be filled at an additional rate which we were more than happy to pay but it was presented in a way that made it seem we should go back on the road to fill it since it “has” to be dropped off at the same level of gas.

Nykole Jewell 
Rating:
3.0

Customer did not leave a comment.

Dylan Henry 
Rating:
1.0

Did not recieve any paperwork for rental, truck has multiple lights on once we got on highway. Person who rented us the truck did not alert us of issues with the truck

Sadie Glass 
Rating:
5.0

Nothing

sookpaj singh 
Rating:
5.0

Customer did not leave a comment.

Carlos Castillero 
Rating:
1.0

When arriving on time nobody was at the sight til 10 : 30 the person at the pick place wouldn’t help to get the lock off.

shakema salsbury 
Rating:
4.0

Everything went well

Elbert Munnerlyn 
Rating:
5.0

The lady who helped me was really nice and polite! I would definitely recommend them to friends and family.

Blake Oquendo 
Rating:
2.0

Very difficult to find. No visible signs from the road.

TRACY STURCHIO 
Rating:
3.0

check operation of all components. ratchet straps were corroded and worked hard

Henry Steiner 
Rating:
2.0

The truck had an odor that could have been cleaned out. The location was difficult to find...the staff made up for this though and I don't want that to go unmentioned...

Albert Caraballo 
Rating:
5.0

The ladie that worked with me was so kind and helpful.

marco bravo 
Rating:
4.0

Customer did not leave a comment.

Elliott Heil 
Rating:
3.0

N/A

Kimberly Swaby 
Rating:
5.0

Customer did not leave a comment.

Kenny Desravines 
Rating:
5.0

Customer did not leave a comment.

CARLOS LIESA 
Rating:
2.0

Do NOT UPGRADED WITHOUT CUSTOMERS APPROVAL !!!!!!! AND IF CUSTOMER SAYS NO DO NOT UPGRADE, DO NOT UPGRADE!!!!! They should update uhual schedules so that everyone could be on the same page and customer would not have to make blank trips.

WISLI ALTONA 
Rating:
4.0

Customer did not leave a comment.

Railan Bates 
Rating:
5.0

Great

ashley miranda 
Rating:
5.0

Customer did not leave a comment.

CARLOS LIESA 
Rating:
4.0

Not only would I recommend them but would use them again. Good work U-Haul.

Jeffery Mosier 
Rating:
5.0

Customer did not leave a comment.

Brian Saady 
Rating:
2.0

Customer did not leave a comment.

ROUDY LEGROS 
Rating:
5.0

Customer did not leave a comment.

Sianee cole 
Rating:
5.0

Miss angie gave me a excellent costumer service I will return with my buisness . B.A

Bernardo amador 
Rating:
5.0

Customer did not leave a comment.

Maria A Gallegos 
Rating:
5.0

Customer did not leave a comment.

CAROL STAGE 
Rating:
3.0

Make sure that the maintenance is kept up. I had to call roadside assistance to have the passenger rear side tire replaced because of under inflation.

JOE REHM 
Rating:
2.0

Customer did not leave a comment.

yefidein torres 
Rating:
5.0

Outstanding relationship - good and helpful people.

DAVID RUGGIERI 
Rating:
1.0

This is my second time renting from UHaul, I have to say it was a very poor experience.

David Ray 
Rating:
1.0

location should be open when posted. Consider adding a drop box for the keys, so that if you are not open when posted we have a way to drop off the keys. Take the open sign out of the window when you are not open.

MARITA SMITH 
Rating:
5.0

Customer did not leave a comment.

HENRIETTA MATTHEWS 
Rating:
5.0

Great Customer Service, Convenient Locations, Good Price!

JOSE MAUCO 
Rating:
1.0

there's was a new guy in charge and he had to call somebody to tell him how to do the paperwork...i had to wait like 25 minutes so he can figure how to do it...the truck was ok at the beginning but on the road to Clearwater a lite was on saying that he need oil change,the truck sound like the transmition was stuck...

JAIME LEON 
Rating:
2.0

Customer did not leave a comment.

KENNETH HABECK 
No reviews have been submitted for this location.

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