Customer Reviews for Jobean Storage
(U-Haul Neighborhood Dealer)

1,706 reviews

3900 El Jobean Rd   Port Charlotte, FL 33953

(941) 787-2663

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: 9 am–12:30 pm

Services at this Location:

Contact Us

(941) 787-2663

3900 El Jobean Rd
Port Charlotte, FL 33953

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: 9 am–12:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Elaine B.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. Above and beyond. The vehicle was ready and waiting when I arrived.

Rachel L. 
Rating:
5.0

You can't do anything to improve. Excellent!!

Randolph T. 
Rating:
4.0

People were great

JAMES B. 
Rating:
5.0

Very Good Experience

Daniel N. 
Rating:
5.0

Customer did not leave a comment.

JOE G. 
Rating:
5.0

Customer did not leave a comment.

Duane F. 
Rating:
5.0

Place and the worker was great above and beyond to help me.

Robert T. 
Rating:
5.0

The girl at the front desk was amazing. Super friendly and explained everything thoroughly. I will definitely recommend this location because of her awesome customer service

Heather S. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Excellent customer service from Bailey. She was awesome!!

Barbara R. 
Rating:
5.0

My comment is you can't improve perfection and courtesy that we received.

Earnest P. 
Rating:
5.0

Jimmy was great to work with. He made the process painless. Very friendly in informative.

David M. 
Rating:
4.0

Customer did not leave a comment.

Sparkle M. 
Rating:
5.0

Customer did not leave a comment.

Kathy M. 
Rating:
5.0

Courteous Employees , accomodated my needs.

Steven B. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Pleasant staff that was friendly and helpful. Thanks.

Eugene H. 
Rating:
5.0

Friendly staff member checked in our equipment and quickly got us on our way. Thank you!

David O. 
Rating:
5.0

Everything went perfect.

Terry W. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Staff were very nice. Facility was very secure.

Riley F.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Alex M. 
Rating:
3.0

Customer did not leave a comment.

Vitali F. 
Rating:
5.0

Young lady who rented the truck to me was most helpful. and pleasant.

Kent P. 
Rating:
5.0

Nothing to improve, great service and friendly staff.

Jack C. 
Rating:
5.0

Quick easy pick-up and drop off.

Robert T. 
Rating:
4.0

Advise that the trailer has no jack to lift the trailer off the hitch for uncoupling, or provide a suitable jack with the rental, even if at added cost. We had planned to leave the trailer at the move-out location and use the truck to run errands. When we realized there was no jack, it caused a lot of inconvenience. The gent that took care of the rental was helpful and friendly.

James S. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

Customer did not leave a comment.

GARRY K. 
Rating:
4.0

Customer did not leave a comment.

Timothy L. 
Rating:
5.0

Customer did not leave a comment.

Glendon S. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

nicholas E. 
Rating:
3.0

I was not aware nor was I informed that the location would close at 12:30 p.m. on Sat. (who does that?). Therefore I go through the self check-in process, which required downloading the app, setting up a profile, answering countless questions, taking pictures of the odometer and fuel gauge as well as the interior of the vehicle -- all the time waiting for sketchy cell service to work -- which eventually dropped before I could get confirmation or see a receipt. I had to contact customer when I got home to make sure everything worked. At least have wifi service to make the bulky process more efficient.

Douglas E. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
3.0

No contact drop off

Christopher Robe H. 
Rating:
4.0

Customer did not leave a comment.

Louis M. 
Rating:
5.0

Jimmy is a phenomenal manager of this facility. He is committed and devoted on a daily basis. He cares that your belongings are safe. The grounds are clean and make sure you have a great experience. Whether it's with a unit, you rent or a vehicle you rent. I always feel safe in knowing when I enter, exit or access my unit that everything is fine. Thank you you uhaul, from a satisfied customer Nancy Slattery. Florida

Nancy S. 
Rating:
5.0

You guys are awesome!

Dawn H. 
Rating:
5.0

Customer did not leave a comment.

Eugene O. 
Rating:
5.0

Jobean Storage is a great place! This was not the original assigned drop off location, Englewood Market was the original location and the man there would not take it due to a U-Haul mistake. Please U-Haul, fix your scheduling problems!!

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Such an easy experience! Thank you!

Pamela J. 
Rating:
3.0

There was no where to park

Paul D. 
Rating:
5.0

Customer did not leave a comment.

EDWARD W. 
Rating:
5.0

Friendly, knowledgeable and economical. Wouldn't change anything!

dianna B. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

Mitch G. 
Rating:
5.0

Great service.freindly and helpful. Truck was very clean.

ROBERT H. 
Rating:
5.0

Great experience, from beginning to end. The crew at El Jobean was courteous, receptive, and very helpful. Been using U-Haul off and on for over 30 years, including a cross country move, have yet to have a bad experience. Used a competitor once; vowed never again. Thanks U-Haul!

brook A. 
Rating:
5.0

Woman at the counter very personable.

Dominick P. 
Rating:
5.0

Thank you!

Jane O. 
Rating:
5.0

Customer did not leave a comment.

Thaddeus C. 
Rating:
5.0

Customer did not leave a comment.

Jack Z. 
Rating:
3.0

Customer did not leave a comment.

kim S. 
Rating:
5.0

Great service

Alexander S. 
Rating:
5.0

Need a larger sign on El Jobean Rd.,

Mark P. 
Rating:
5.0

The location is close by and the service was great.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN B. 
Rating:
4.0

Customer did not leave a comment.

Theresa H. 
Rating:
5.0

Customer did not leave a comment.

Kristina N. 
Rating:
5.0

Customer did not leave a comment.

Sebastiano S. 
Rating:
5.0

Shelby was truly amazing. She was well informed about all the models available and was able to easily handle my issues in a very timely manner with a simple smile. I was kind of a pain in the butt but I left with a smile of my own thanks to her. Give that girl a raise!

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

Madge A. 
Rating:
3.0

Customer did not leave a comment.

John J. 
Rating:
5.0

This was our second drop off at this location and we cannot say enough nice things about the staff and facility. Ashley was so friendly, professional, knowledgable and hardworking. Chris even offered to help us back into a tight spot. We had a wonderful experience and would definitely use Jobean Storage again. Many thanks! Charles and Bonnie Overcash

Charles O. 
Rating:
5.0

Definitely a 5star rating !

Kurt V. 
Rating:
5.0

The staff was extremely friendly and accommodating. Jobean had the best rates for auto storage. I highly recommend Jobean and would use then again.

Gregory O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john n.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

jimmy alway take care of me , very happy

Frank K. 
Rating:
5.0

Thanks for your help/service! Great experience :)

DOUGLAS M. 
Rating:
5.0

From how the staff at this location handled everything I don't think there is any room for improvement they did a great job

Mike A. 
Rating:
5.0

Customer did not leave a comment.

Lyubomir M. 
Rating:
5.0

Customer did not leave a comment.

Angela C. 
Rating:
5.0

Customer did not leave a comment.

Ryan O. 
Rating:
5.0

Don't change a thing, very friendly and east to access.

RONALD H. 
Rating:
5.0

Nice people, very helpful.

Tom M. 
Rating:
4.0

Customer did not leave a comment.

Chase M. 
Rating:
2.0

This is an open storage business. It's VERY run down. Not impressive at all! Junky cars and boats parked all around. There was an old key return box on the open gate that's all busted up. The box by the storage office door doesn't really look like that's where you're supposed to drop the key off. This business is pretty much hidden off the highway. They've only got one little “sidewalk” sign out. You need a bigger sign…and some maintenance work…

JEFFREY B. 
Rating:
5.0

Customer did not leave a comment.

Sharon E. 
Rating:
5.0

N/A

Mark C. 
Rating:
5.0

No improvements needed

ROBERT H. 
Rating:
3.0

Customer did not leave a comment.

Tim H. 
Rating:
5.0

nothing

Jack P. 
Rating:
5.0

Customer did not leave a comment.

mark W. 
Rating:
5.0

Customer did not leave a comment.

Arthur S. 
Rating:
5.0

Jimmy was a pleasure to work with. He got me taken care of quickly and on the road.

DICK A. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN W. 
Rating:
5.0

Good availability and friendly staff. Jimmy went above and beyond to get my rental taken care of, despite the fact that he was dealing with a power outage at the office and had to process my rental on his smartphone. Great customer service.

steve E. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
4.0

Friendly staff. Prompt service.

mark P. 
Rating:
5.0

Customer did not leave a comment.

GERALD F. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Excellent staff, very friendly and helpful!

Brent M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyle C. 
Rating:
5.0

Customer did not leave a comment.

Paul O. 
Rating:
5.0

Lady at the office was very helpful and made my pickup smooth and easy

Albert P. 
Rating:
5.0

Service was excellent and Lucinda is the BEST!!!

Anjanette M. 
Rating:
4.0

The rent needs to be looked at very hard to get back into the original place

William B. 
Rating:
5.0

This storage facility is an amazing place. The staff and owners are truly awesome. They couldn’t be any better. We will definitely use their facility again when needed in the future. Jimmy and Lucinda were such a pleasure to work with.

Cindy B.  |  Overall Experience 
Rating:
5.0

Easy to deal with and friendly staff

Robert G.  |  Overall Experience 
Rating:
5.0

This is the best storage place i have used. The lady at the desk is awesome and very helpful, with every visit i had to my storage unit. Thanks for the great experience!

Austin C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alan E.  |  Overall Experience 
Rating:
4.0

I stored my 20 foot aqua sport there. It’s survive the hurricane five thumbs up.

Jack H.  |  Overall Experience 
Rating:
5.0

Great service

Anthony R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wilbert M.  |  Overall Experience 
Rating:
3.0

Not happy with: Someone continuously putting a space marker written on a concrete paver on the tongue of my new power coated trailer inviting scratches on the finish! It wasn’t your property, don’t put anything on it; Also, not happy with the fact your establishment had the ability to prorate my move in date, but have absolutely no consideration for the move out date. It isn’t like you won’t rent a parking spot the next day is someone pays for it … double dipping in that instance.

Jeffery B.  |  Overall Experience 
Rating:
5.0

Always enjoyed the staff. Easy access to my units. I was a pleasure.

NICK S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PENELOPE B.  |  Overall Experience 
Rating:
5.0

Great place with great people. We would choose this facility again if the need comes up.

Earl K.  |  Overall Experience 
Rating:
5.0

The lot could have been mowed more often.

Thomas F.  |  Overall Experience 
Rating:
5.0

on list for garage please get me one

Charles C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana H.  |  Overall Experience 
Rating:
5.0

It was easy with in and out access as I needed it. I would use this facility again.

CHRIS B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edmond C.  |  Overall Experience 
Rating:
5.0

Great service thanks

Alan G.  |  Overall Experience 
Rating:
5.0

Facility was located very close to the Marina that we use

James K.  |  Overall Experience 
Rating:
5.0

Jamie the manager was awesome, nice and super helpful.

Dirk S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLENE R.  |  Overall Experience 
Rating:
5.0

I was very happy with the storage & plan on keeping them in mind for my next move.

Karen E.  |  Overall Experience 
Rating:
5.0

Very convenient!

Larry C.  |  Overall Experience 
Rating:
4.0

Weed eater sliced side wall on new truck tire.

charles b.  |  Overall Experience 
Rating:
3.0

no problem whatsoever just an older facility

ANDREE L.  |  Overall Experience 
Rating:
5.0

People in office always willing to help , always have a smile and very helpful . Ty

JODIE AND JEFF C.  |  Overall Experience 
Rating:
5.0

Great place will use again when I purchase another RV

CLINT W.  |  Overall Experience 
Rating:
4.0

Friendly staff, storage room clean

Privacy R.  |  First Impressions 
Rating:
5.0

staff was friendly, got our unit quickly.

Privacy R.  |  First Impressions 
Rating:
3.0

Good.

Privacy R.  |  First Impressions 
Rating:
3.0

Good.

Privacy R.  |  First Impressions 
Rating:
3.0

Very accommodating.

Privacy R.  |  First Impressions 
Rating:
1.0

Called and left three messages and never got a response

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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