Customer Reviews for Jefferson St Conoco
(U-Haul Neighborhood Dealer)

1,373 reviews

1440 Jefferson St   Jefferson City, MO 65109
(Hwy 54 to Ellis Blvd Exit go West Hwy C & North Jefferson St)

(573) 635-6938

Office Hours

  • Mon-Fri: 6 am–5 pm
  • Sat-Sun: 6 am–3 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(573) 635-6938

1440 Jefferson St
Jefferson City, MO 65109
(Hwy 54 to Ellis Blvd Exit go West Hwy C & North Jefferson St)

Services at this Location:

Office Hours

  • Mon-Fri: 6 am–5 pm
  • Sat-Sun: 6 am–3 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LARINDA MCRAVEN 
Rating:
5.0

Customer did not leave a comment.

James Romaine 
Rating:
5.0

Great customer service!!

Melinda Fessler 
Rating:
4.0

Uhaul app doesn't work properly

Tanya Maldonado 
Rating:
5.0

Customer did not leave a comment.

Phil Roderick 
Rating:
5.0

Very friendly

Melisa Wood 
Rating:
3.0

This was an old trailer. The hitch was the old style and not maintained. I had to oil the hitch before it would tighten.

Robert Talley 
Rating:
4.0

Customer did not leave a comment.

Warron Trabue 
Rating:
5.0

Customer did not leave a comment.

Kathy Smith 
Rating:
5.0

Customer did not leave a comment.

Monchai Supanya 
Rating:
5.0

Clean cup holders, check windshield wiper fluid and check cigarette lighter. It did not work with adapter

Kathy Smith 
Rating:
3.0

Customer did not leave a comment.

Walter Ray Miles 
Rating:
3.0

Owner was not informative or friendly

Gary Storch 
Rating:
5.0

J.T and his crew have always taken good care of their customers! Definitely recommend!!

Michael Hiller 
Rating:
5.0

Very friendly staff

JEANETTE GARVIN 
Rating:
5.0

Friendly stuff. Gas station on site

Stephen Kuliye 
Rating:
5.0

Again good service. Kinda convenient if you need gas before you drop off because this store is at a gas station.

Stephen Kuliye 
Rating:
5.0

Customer did not leave a comment.

Gary Robinson 
Rating:
4.0

Customer did not leave a comment.

Kimberly Gilbert 
Rating:
4.0

Customer did not leave a comment.

Maurice O'Neill 
Rating:
5.0

Just extended my rental using the app. So simple, and just wanted to say, Thanks, love the app! 👊👍✌️🖖

Joseph Garcia 
Rating:
5.0

JT at Jefferson St Conoco was great to deal with!! Thank you for the customer service!!!

Gloria Roling 
Rating:
5.0

Customer did not leave a comment.

Michael Ashton 
Rating:
5.0

Customer did not leave a comment.

Sabrina Staley 
Rating:
5.0

Customer did not leave a comment.

CHARLES MCDONNELL 
Rating:
5.0

Customer did not leave a comment.

Brad Christy 
Rating:
5.0

Everything went well. Great customer service.

Carrie LammClark 
Rating:
3.0

Love the works there

TAMEKA WHITFIELD 
Rating:
5.0

Nothing comes to mind.

Edwin Batchman 
Rating:
5.0

Customer did not leave a comment.

Jayida Brandt 
Rating:
4.0

Customer did not leave a comment.

Gregg Roberts 
Rating:
2.0

Took forever for someone to come let us know where to park and then we verified it was clean and no damage. Yet we were still charged an additional fee over $30+ with no explanation as to why.

Amanda Hopkins 
Rating:
5.0

The cashier was friendly and knowledgeable. The rental process was extremely easy

MARISSA VELTROP 
Rating:
5.0

Customer did not leave a comment.

James Riley 
Rating:
5.0

Nothing much fr just continuing doing a good job with the customer

maurice sanders 
Rating:
3.0

Location pick up and drop off we’re fine. Online processes not work well. After hours online check in did not work as kept getting errors even when phone settings were as per instructed. Couldn’t get as far as verifying correct drop off location. Very frustrating!!

Cynthia Hull 
Rating:
5.0

No complaints

Michael Delaney 
Rating:
3.0

Man in gas station asked for keys even though I was instructed to put them in a box.

Chandra Ward 
Rating:
4.0

Customer did not leave a comment.

Maryssa Loehr 
Rating:
5.0

Customer did not leave a comment.

Sophia Hope 
Rating:
5.0

Customer did not leave a comment.

Anthony Shanley 
Rating:
5.0

Over the top helpful!! Very thankful for the help and information that was given to me when I returned from my move ! Over all a very successful trip & we’ll definitely use again. Thank you

christine drewel 
Rating:
5.0

Customer did not leave a comment.

ABDALLAH ELYAMNI 
Rating:
5.0

Customer did not leave a comment.

Charles Showers 
Rating:
5.0

Customer did not leave a comment.

Samuel Gibson 
Rating:
3.0

Customer did not leave a comment.

jeff coffey 
Rating:
5.0

Nothing. Fast friendly service. 2nd time using and will be back.

Jason Mcdaniel 
Rating:
5.0

Customer did not leave a comment.

Karen Hoelscher 
Rating:
5.0

Everything was okay. The actual Uhaul attendance person wasn't there. I spoke very briefly to a store clerk at the gas station there that showed me where the key lock box was located. But she was friendly.

JOE ETHERIDGE 
Rating:
5.0

Customer did not leave a comment.

Darrell Treat 
Rating:
4.0

The location was accessible, the service was good, but the equipment itself is past its useful life.

Nathan Weinert 
Rating:
5.0

Customer did not leave a comment.

David Pratt 
Rating:
5.0

Our rental was easy to book, paperwork was quick, and rates were as advertised. We booked and extra day to be sure we could make our scheduled return, it was easily refunded when we returned early. This location does a great job of making sure we had the trailer hooked up correctly and that the equipment is properly maintained. This was the best rental experience we have had so far,

ARTHUR FERRIS 
Rating:
3.0

Customer did not leave a comment.

Jesse Haggard 
Rating:
5.0

Customer did not leave a comment.

Kelly Morriss 
Rating:
4.0

Make sure that your vehicles steering alignment is correct, the oil is changed, and to inform your customers that it costs an additional $20 to drop off a vehicle around 9PM. I most likely will not use UHaul again due to the lack of communication and poor maintenance of their vehicles.

Zackary Aubuchon 
Rating:
5.0

Staff was friendly, informative, timely, and professional.

steven bedwell 
Rating:
5.0

Customer did not leave a comment.

Christian Connite 
Rating:
5.0

Customer did not leave a comment.

Jack Evans 
Rating:
4.0

This location closes early.

JUDITH OBREIN 
Rating:
5.0

Awesome

SAFNAS OTHAYOTH CHAKKARA 
Rating:
5.0

Thank You Very Much! The Customer service was Great! I will definitely use this Service again.

Douglas Coleman 
Rating:
5.0

Customer did not leave a comment.

nicholas Caposino 
Rating:
5.0

Customer did not leave a comment.

Lori Winblood 
Rating:
4.0

It would be helpful if the location was open on Sundays when I returned the trailer Saturday night. I was charged for an extra day and had to call the UHaul customer service number to get it refunded. The customer service agent was very helpful and took care of me.

TODD HIGGINS 
Rating:
5.0

Customer did not leave a comment.

Patrick Miller 
Rating:
5.0

I cant see room for improvement.at this location / your reps are the best / just keep up the outstanding customer service/ drop off in Jefferson City was top of the line in customer service..

James Wheeler 
Rating:
2.0

Customer did not leave a comment.

Holly Bruce 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Top 
Rating:
5.0

Customer did not leave a comment.

Susan Carter 
Rating:
5.0

Customer did not leave a comment.

Mike Jackson 
Rating:
5.0

Customer did not leave a comment.

Cedric Hamiel 
Rating:
4.0

Customer did not leave a comment.

Brittney Simmons 
Rating:
4.0

I was told additional miles would be charged at 79 cents per mile. I was actually charged $1 per mile on the final bill. The main office in Springfield was extremely helpful and I would highly recommend adding this office as a separate portion for comment in your survey. They were the best! As an overall experience I would highly recommend U-Haul.

Mark Chamberlain 
Rating:
4.0

Customer did not leave a comment.

TAMEKA WHITFIELD 
Rating:
5.0

Customer did not leave a comment.

LARINDA MCRAVEN 
Rating:
5.0

Customer did not leave a comment.

BRUCE MEISTER 
Rating:
4.0

Customer did not leave a comment.

Linda Lueckenhoff 
Rating:
5.0

I think it would benefit this location to have some better computer equipment. The staff was wonderful.

Jacob Mueller 
Rating:
5.0

Customer did not leave a comment.

James Cooper 
Rating:
4.0

Customer did not leave a comment.

Dale Hale 
Rating:
3.0

Customer did not leave a comment.

Amber Drew 
Rating:
5.0

Customer did not leave a comment.

William Watkins 
Rating:
5.0

Customer did not leave a comment.

Thomas Slusser 
Rating:
5.0

Top notch!

LOIS HOGAN 
Rating:
5.0

Customer did not leave a comment.

RAYMOND JOLLY 
Rating:
5.0

Customer did not leave a comment.

Carla Conley 
Rating:
5.0

Customer did not leave a comment.

Roy Welborn 
Rating:
5.0

Customer did not leave a comment.

randell potts 
Rating:
5.0

It was excellent to have an early morning pickup. These guys are really customer focused.

Michael Huff 
Rating:
5.0

The lady at the counter was incredibly helpful and nice. The truck was clean and it all went smoothly.

Steven Marble 
Rating:
5.0

Customer did not leave a comment.

Diane Brown 
Rating:
4.0

Fast and friendly!

Dale Hale 
Rating:
5.0

Customer did not leave a comment.

Chris Crabtree 
Rating:
5.0

Quick and easy was my favorite part!

Carla Rice 
Rating:
5.0

Customer did not leave a comment.

BRAD BLUNT 
Rating:
4.0

Customer did not leave a comment.

Jennifer Orlowski 
Rating:
4.0

Customer did not leave a comment.

Robert Outz 
Rating:
5.0

Customer did not leave a comment.

MICHELE REDEL 
Rating:
2.0

Tell the customer how many miles they are allowed as well as going over the contract with the customer. The contract given to me isn’t readable. Very poor customer service

Tonya Doyel 
No reviews have been submitted for this location.

Additional Services at this Location

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