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Kendrick M
Customer Reviews for Jackpots Furniture and Mattress
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything is good
Retha AThe process for truck share isnt well done via the uhaul app. This caused some confusion when i picked up the truck. The app kept freezing, issues with the location then after i checked in basically made me do the process over and over until i actually logged into the truckshare portion via the website which then gave issues but finally allowed me to get the truck.
Roxanne EJust an empty lot but it was really easy to park and go.
David ONothing at all everything is good and ready for service.Thanks
curtis g❌❌❌ JACKPOTS FURNITURE (GREER SC) DO NOT RENT UHAUL HERE STAY AWAY DO NOT WASTE YOUR TIME EXTREMELY BAD EXPERIENCE THESE FOLKS STOLE MONEY FROM ME IT IS THAT SIMPLE & I RECOMMEND YOU RENT AT A LARGER MORE RELIABLE VENUE IF YOU DONT BELIEVE ME GO VISIT THESE HILLBILLIES YOU'LL SEE
Adam SThe people were great!!
Phillip BMake sure trucks is checked in and everything working properly. Spent 1 1/2 hours trying to get door down and could not dispose of old appliance because of time working on truck myself. Cost should be reduced because of this..
William RNothing everything was fine Thank you
Delorise KGetting the rental was much quicker than previous experiences, Thanks!
Tony TFriendly folks, had exactly what i
David PThe staff at Jackpots were professional, personable, and extremely helpful.
Randy LGuy was very professional 5 star
MAE WI can't open my bill to see how much it is I got a PDF and it won't open I downloaded six times and still can't see it
Mary DThe gentleman there was very kind and friendly, this location deserves a 10Star!!
TONIA MThe staff was very friendly and informative. Great experience.
Yvette GThe app is horrible, made the process so much longer. The gentleman inside was super nice through!
Kimberly RCustomer service at Jackpot location in Greer SC is excellent. There is no other location I’d rather do service with. Process was easy and efficient.
Phyllis sNot only was the customer service excellent, but when I returned the U-Haul pickup truck, Jackpots Furniture and Mattress actually arranged transportation for me to get home. Excellent customer service is often more important than the product being sold, and Jackpots Furniture and Mattress went far beyond the extra mile to meet my needs.
THOMASJ ZFriendly people and the had me out the door is 5 minutes, maybe less.
Edward SBeginning to end UHaul made the experience as pleasant as possible!
Brandon KThe truck was complete dirty inside, there was milk spilled all over the windshield, had a bad odor inside the truck, the rest was fine.
pedro jEverything was great!! Wonderful customer service!!
Marlo GNO HASSEL, NO WAITING. GOOD EXPERIENCE
Tommy BTodd was very helpful with the rental and explained everything to a tee! Will be back when needed again
Robert SNothing, This was my most satisfied experience with UHaul and I will be using this location for any other needs I have.
Sara BThe truck had an enormous crack in the windshield as well as two different spots that were broken. The left mirror was shattered and would not stay in place so I couldn’t see traffic on the drivers side.
Wanda FWonderful people to have gotten to meet! Very friendly and helpful. Truck was great. Made the move so much easier.
john mEverything was great! Eep up the great service
David MUnfortunately, these questions do not ask about the entire U-Haul. It does not ask about my reservation itself, WHICH WAS CANCELLED BY UHAUL. I ONLY FOUND OUT WHEN I WENT TO PICKUP THE TRUCK, AND I WAS TOLD IT HAD BEEN CANCELLED. I RESERVED ONLINE A COUPLE DAYS EARLIER, I PAID IN FULL, WAS GIVEN A RESERVATION NUMBER, PICK-UP DETAILS, ETC. WHEN I ARRIVED, I WAS TOLD THEY HAD NO RECORD OF MY RESERVATION AND IT WAS PROBABLY CANCELLED BECAUSE THEY HAD THE SAME TRUCK GOING TO NJ THE NEXT DAY. AT THAT TIME I FELT I WAS OVER A BARREL, I NEEDED A TRUCK THAT DAY AND TIME. I HAD TO RENT ANOTHER TRUCK, WHICH WAS BIGGER (THE ONLY ONE AVAILABLE) AND MORE EXPENSVIE THAN WHAT I ORGINALLY RESERVED AND PAID FOR! i I WILL NEED TO RENT MOVING TRUCKS IN MAY AND AUGUST THIS YEAR TO MOVE MY CHILD FROM COLLEGE - THERE IS NO WAY IN THE WORLD I WOULD EVER RENT FROM UHAUL AND I DONT RECOMMEND YOU DO EITHER. I contacted Uhaul 3 weeks ago and they have not responded, so I'm leaving this here.
tammy bTruck leaked rain on my stuff, I was told to file a claim. I want a refund and paid for my stuff that's damaged
Kevin BEverything was good
Jerry BJane was wonderful and I will recommend plus use them again!!!!
carol bEverything was great
Samatha BHave someone work half on sundays
Herbert YEmployee was very kind and helpful.
Christina CFriendly staff!!
Robert WExcellent Customer Service!
Hilton PThe staff here was magnificent! They helped me at the last minute when U-Haul messed up everything with my previous reservation locations, and the staff at this location did so at the very last minute. I'm very grateful to them, and I'm very happy I could write a review about their wonderful service!
Kembry MThe only issue, no fault of the facility, was when I tried to return the equipment there was no location services found in the U-Haul app even though wayz got me there, so I couldn't virtually return the truck. That was the ONLY issue. No fault Jackpots. Great service over all and good truck. It was my third truck used in this move and all did well. All locations, pu/do were great. I'll use U-Haul again.
Todd BGreat experience great customer service
Latoya TI wouldn’t do anything ,your service is excellent not unless you are willing to go beyond the call of duty.
elijah dMr.Todd was great interacting with. Mr. Todd provided a wonderful experience and world class customer service! I will forever use this Uhaul location for any future needs.
SHELTON SI don’t understand the charges on my account
christine gThere was a McDonald’s cheeseburger left in there before I picked it up. The process to get into that mother was a bitch.
Dennis RGreat experience. You can not make it better
Edward FGreat customer service. Excellent truck.
Steven SStaff extremely curious and thorough took extra time to explain and guide !
MELISSA FThe check engine light was on and was told it would be ok and just go on with my move
Meranda MGreat service.
Caitlin W