The people were great!!
Phillip B.
Customer Reviews for Jackpots Furniture and Mattress
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure trucks is checked in and everything working properly. Spent 1 1/2 hours trying to get door down and could not dispose of old appliance because of time working on truck myself. Cost should be reduced because of this..
William R.Nothing everything was fine Thank you
Delorise K.Getting the rental was much quicker than previous experiences, Thanks!
Tony T.Friendly folks, had exactly what i
David P.The staff at Jackpots were professional, personable, and extremely helpful.
Randy L.Guy was very professional 5 star
MAE W.I can't open my bill to see how much it is I got a PDF and it won't open I downloaded six times and still can't see it
Mary D.The gentleman there was very kind and friendly, this location deserves a 10Star!!
TONIA M.The staff was very friendly and informative. Great experience.
Yvette G.The app is horrible, made the process so much longer. The gentleman inside was super nice through!
Kimberly R.Customer service at Jackpot location in Greer SC is excellent. There is no other location I'd rather do service with. Process was easy and efficient.
Phyllis S.Not only was the customer service excellent, but when I returned the U-Haul pickup truck, Jackpots Furniture and Mattress actually arranged transportation for me to get home. Excellent customer service is often more important than the product being sold, and Jackpots Furniture and Mattress went far beyond the extra mile to meet my needs.
THOMASJ Z.Friendly people and the had me out the door is 5 minutes, maybe less.
Edward S.Beginning to end UHaul made the experience as pleasant as possible!
Brandon K.The truck was complete dirty inside, there was milk spilled all over the windshield, had a bad odor inside the truck, the rest was fine.
pedro J.Everything was great!! Wonderful customer service!!
Marlo G.NO HASSEL, NO WAITING. GOOD EXPERIENCE
Tommy B.Todd was very helpful with the rental and explained everything to a tee! Will be back when needed again
Robert S.Nothing, This was my most satisfied experience with UHaul and I will be using this location for any other needs I have.
Sara Beth K.The truck had an enormous crack in the windshield as well as two different spots that were broken. The left mirror was shattered and would not stay in place so I couldn't see traffic on the drivers side.
Wanda F.Wonderful people to have gotten to meet! Very friendly and helpful. Truck was great. Made the move so much easier.
john M.Everything was great! Eep up the great service
David M.Unfortunately, these questions do not ask about the entire U-Haul. It does not ask about my reservation itself, WHICH WAS CANCELLED BY UHAUL. I ONLY FOUND OUT WHEN I WENT TO PICKUP THE TRUCK, AND I WAS TOLD IT HAD BEEN CANCELLED. I RESERVED ONLINE A COUPLE DAYS EARLIER, I PAID IN FULL, WAS GIVEN A RESERVATION NUMBER, PICK-UP DETAILS, ETC. WHEN I ARRIVED, I WAS TOLD THEY HAD NO RECORD OF MY RESERVATION AND IT WAS PROBABLY CANCELLED BECAUSE THEY HAD THE SAME TRUCK GOING TO NJ THE NEXT DAY. AT THAT TIME I FELT I WAS OVER A BARREL, I NEEDED A TRUCK THAT DAY AND TIME. I HAD TO RENT ANOTHER TRUCK, WHICH WAS BIGGER (THE ONLY ONE AVAILABLE) AND MORE EXPENSVIE THAN WHAT I ORGINALLY RESERVED AND PAID FOR! i I WILL NEED TO RENT MOVING TRUCKS IN MAY AND AUGUST THIS YEAR TO MOVE MY CHILD FROM COLLEGE - THERE IS NO WAY IN THE WORLD I WOULD EVER RENT FROM UHAUL AND I DONT RECOMMEND YOU DO EITHER. I contacted Uhaul 3 weeks ago and they have not responded, so I'm leaving this here.
tammy B.Truck leaked rain on my stuff, I was told to file a claim. I want a refund and paid for my stuff that's damaged
Kevin B.Everything was good
Jerry B.Jane was wonderful and I will recommend plus use them again!!!!
carol B.Everything was great
Samatha B.Have someone work half on sundays
Herbert Y.Employee was very kind and helpful.
Christina C.Friendly staff!!
Robert W.Excellent Customer Service!
Hilton P.The staff here was magnificent! They helped me at the last minute when U-Haul messed up everything with my previous reservation locations, and the staff at this location did so at the very last minute. I'm very grateful to them, and I'm very happy I could write a review about their wonderful service!
Kembry M.The only issue, no fault of the facility, was when I tried to return the equipment there was no location services found in the U-Haul app even though wayz got me there, so I couldn't virtually return the truck. That was the ONLY issue. No fault Jackpots. Great service over all and good truck. It was my third truck used in this move and all did well. All locations, pu/do were great. I'll use U-Haul again.
Todd B.Great experience great customer service
Latoya T.I wouldn't do anything ,your service is excellent not unless you are willing to go beyond the call of duty.
elijah D.Mr.Todd was great interacting with. Mr. Todd provided a wonderful experience and world class customer service! I will forever use this Uhaul location for any future needs.
SHELTON S.I don't understand the charges on my account
christine G.There was a McDonald's cheeseburger left in there before I picked it up. The process to get into that mother was a bitch.
Dennis R.Great experience. You can not make it better
Edward F.Great customer service. Excellent truck.
Steven S.Staff extremely curious and thorough took extra time to explain and guide !
MELISSA F.The check engine light was on and was told it would be ok and just go on with my move
Meranda M.Great service.
Caitlin W.Location is SUPER easy IN and OUT. Great Customer Service!!! A+++++++
Gary C.The truck had a missing parking light on the front and road very rough and rattled. When I turned it in, I was told this was their oldest truck. I believe it! Worked satisfactory though!
Roger S.