Customer Reviews for Marcowhale Auto Sales
(U-Haul Neighborhood Dealer)

377 reviews

304 S Oak St   Valdosta, GA 31601

(229) 247-8416

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: 9:00 am - 3:00 pm
  • 4/5/2024: 9:00 am - 11:00 am
  • 4/6/2024: Closed

Services at this Location:

Contact Us

(229) 247-8416

304 S Oak St
Valdosta, GA 31601

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: 9:00 am - 3:00 pm
  • 4/5/2024: 9:00 am - 11:00 am
  • 4/6/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tamarilyn Mckenzie 
Rating:
4.0

Customer did not leave a comment.

Mark Lain 
Rating:
4.0

Customer did not leave a comment.

Mark Lain 
Rating:
5.0

Customer did not leave a comment.

Amory Witcher 
Rating:
5.0

Customer did not leave a comment.

Christian Johnson  
Rating:
5.0

The trailer I rented had a leak in the roof and leaked all over my belongings.

Kendal Roberson 
Rating:
5.0

The lady running this location was amazing, she went above and beyond my expectations. I would definitely recommend this location to anyone.

David Van Ausdall 
Rating:
5.0

Customer did not leave a comment.

Sade Walker 
Rating:
5.0

Customer did not leave a comment.

Pamela Tillman 
Rating:
4.0

Customer service was good, she was extremely polite and helpful but the equipment wasn’t very taken care of but she tried her best to accommodate me.

Curtis Reed 
Rating:
5.0

Office staff was very polite & professional!

Opal Berrian 
Rating:
5.0

Customer did not leave a comment.

Delphine Brady 
Rating:
5.0

The lady at Marcowhale was very friendly and helpful with my rental. I would definitely go back there if I need another rental . The truck was clean.

Stacey Gary 
Rating:
5.0

Customer did not leave a comment.

Joshua adams 
Rating:
5.0

Customer did not leave a comment.

Caesar Horne 
Rating:
4.0

Customer did not leave a comment.

JAMES DEATLEY 
Rating:
5.0

Awesome Service As Always!⭐️⭐️⭐️⭐️⭐️

TERRELL JOHNSON 
Rating:
5.0

Awesome Service!⭐️⭐️⭐️⭐️⭐️

TERRELL JOHNSON 
Rating:
5.0

The service was fast and easy customer service was awesome

Kenneth Daniels 
Rating:
5.0

The lady at the location was great

Stan Stalvey 
Rating:
3.0

They had the trucks we needed. That had a pretty decent collection of vehicles. When no one in town had the size I needed, they did

Heather Pendleton 
Rating:
5.0

Customer did not leave a comment.

David Parker 
Rating:
3.0

Customer did not leave a comment.

Denise Rose 
Rating:
5.0

Customer did not leave a comment.

Julia Blondet 
Rating:
5.0

Customer did not leave a comment.

kisha Ramsey 
Rating:
5.0

Customer did not leave a comment.

Michael Wallen 
Rating:
5.0

Awesome Service As Always!⭐️⭐️⭐️⭐️⭐️

TERRELL JOHNSON 
Rating:
5.0

nothing, the lady was very helpful and NICE!!

Evelina Hill 
Rating:
5.0

Awesome Experience! 5 Star Service!⭐️⭐️⭐️⭐️⭐️

TERRELL JOHNSON 
Rating:
3.0

Customer did not leave a comment.

Beverley Richardson 
Rating:
5.0

Customer did not leave a comment.

Chelsea Mckibben 
Rating:
5.0

Customer did not leave a comment.

Christal Rhodes 
Rating:
4.0

Customer did not leave a comment.

joseph musarelli 
Rating:
5.0

Customer did not leave a comment.

Christin Campbell 
Rating:
5.0

Customer did not leave a comment.

James Viar 
Rating:
5.0

Customer did not leave a comment.

Robert Parker 
Rating:
5.0

The lady who helped me was very knowledgeable, very professional, and very sweet.

Jonathan Sule 
Rating:
5.0

Everything is good, no need to change anything

Charles Dinosky 
Rating:
5.0

Everything is fine no need to change

Charles Dinosky 
Rating:
5.0

The lady working the store was fantastic!

Shane Fontaine 
Rating:
3.0

The truck ride kind of rough but it got the job done and I appreciate it thanks again

glenda lewis 
Rating:
5.0

Awesome Service As Always!⭐️⭐️⭐️⭐️⭐️

TERRELL JOHNSON 
Rating:
5.0

Awesome Service As Always!⭐️⭐️⭐️⭐️⭐️

TERRELL JOHNSON 
Rating:
4.0

Truck rattled very bad and tires seem imbalanced. Great customer service at location. Great people.

Rex Dorsey 
Rating:
5.0

Customer did not leave a comment.

Crystal Velasquez 
Rating:
5.0

This lady needs a raise!!!! She was a ROCKSTAR.She solved the nightmare that Eufaula,AL traffic department cause.

michael howell 
Rating:
5.0

Awesome As Always!👍🏽👍🏽👍🏽

TERRELL JOHNSON 
Rating:
5.0

Everything was just the way it needed to be Mrs Jackson went above and beyond to make sure I was taking care of :)

Latravia Jackson 
Rating:
5.0

This place is wonderful. The young lady that helped us was fantastic and very helpful. We would use them again. Great place and people.

STEPHANIE ROGERS 
Rating:
5.0

Customer did not leave a comment.

Lee Davis 
Rating:
5.0

Customer did not leave a comment.

John Dalton 
Rating:
5.0

Customer did not leave a comment.

Michael Sifro 
Rating:
5.0

Customer did not leave a comment.

joseph hawkins 
Rating:
3.0

I dropped off the trailer after hours. Lighting was pretty bad

Stephen Harvey 
Rating:
5.0

The process was very easy and the customer service was great

STACEY HORTON 
Rating:
5.0

Absolutely nothing!! Tameka, represented the company with exemplary professionalism. She was extremely patient, friendly, knowledgeable and personable. I will most definitely recommend this location to family, friends and strangers. Please keep up the great service. Thank You until we meet again.

Melissa Blakemore 
Rating:
5.0

Customer did not leave a comment.

Natasha Moore 
Rating:
5.0

Everything was great, renting was easy, hookup went well, thanks.

FRANKIE SHEARRY 
Rating:
5.0

Nothing, everything was great!

Elsa Mathew 
Rating:
3.0

The lady that runs the U-Haul store was very courteous and very helpful.. The down side was the web site was having problems and wouldn't allow her to complete the check out.....But the 1st U-Haul store that we stopped at on Bemiss Road below Moody AFB in Valdosta.. The white lady wasn't helpful at all , Didn't act like she wanted to rent me a Trailer at all and could care less.....Really think U-Haul needs to take the U-Haul business away from these sorry ass folks. M.A.Walker

mike walker 
Rating:
5.0

Customer did not leave a comment.

James Franks 
Rating:
3.0

The person there was very good but not having any electric connector to match trailer with our vehicle was very bad.

john albertie 
Rating:
5.0

The alignment in the moving truck was horrible. We had a hard time controlling it on the road. The truck kept pulling to the right which would be off the road. The truck needs maintenance. The woman that took care of me at the Valdosta office was so friendly and fantastic though.

Elaine Bowen 
Rating:
5.0

Fast and expeditious! Great service!

STUART MOORE 
Rating:
3.0

Customer did not leave a comment.

Jesus Hernandez 
Rating:
5.0

Awesome Service!⭐️⭐️⭐️⭐️⭐️

TERRELL JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Diane Black 
Rating:
3.0

Customer did not leave a comment.

Angela Brown 
Rating:
5.0

Customer did not leave a comment.

Tom Meyer 
Rating:
3.0

There was no one there for the drop off process and the business hours where open. The facility was not big enough to accommodate a 26’ truck and car transport. When choosing a drop off location that would be helpful.

Jeremiah Smith 
Rating:
1.0

Customer did not leave a comment.

Kemesha Blair 
Rating:
5.0

Customer did not leave a comment.

Rodrick Henry 
Rating:
5.0

Customer did not leave a comment.

Trever Boothby 
Rating:
5.0

Everything was very good. The customer service representative, Chemire, was excellent in helping us and being patient with our timing!!. Enjoyed working with her!! Great asset to your company!

BEVERLY ROGERS 
Rating:
5.0

The inside of the truck was a little dirty. Maybe just needed to be swept. But it did not effect our rental. The location was easy to find and the truck easily accessible.

Craig Willis 
Rating:
5.0

Customer did not leave a comment.

Kyla Robinson 
Rating:
5.0

Great work

ROLLIN MCCLAM 
Rating:
5.0

Very friendly and helpful

Wolfgang Buck 
Rating:
5.0

Customer did not leave a comment.

john green 
Rating:
5.0

Excellent Customer Service

joshua roney 
Rating:
5.0

Customer did not leave a comment.

Charles Dave 
Rating:
4.0

Customer did not leave a comment.

Greggory Mcintyre 
Rating:
3.0

Very disappointed in having to goto two different locations to pickup truck and trailer. I ordered online and initially was told they were at same location only to find out the day before pickup I had to go to two separate locations 20 miles apart! NOT convenient at all! Representative said I would receive “extra miles” on the truck. Gee wiz, thanks! She finally said she would credit me $50 for my inconvenience. We’ll see if this happens. Confirmation emails were very confusing because of the “split” reservations and there were three different addresses with two confirmation numbers.

John Kennedy 
Rating:
5.0

Customer did not leave a comment.

Christopher Smith 
Rating:
5.0

Customer did not leave a comment.

Robin Manning 
Rating:
5.0

Customer did not leave a comment.

Kebra Cooper 
Rating:
4.0

Initial pick up time was delayed til next day do to lack of communication . Otherwise the lady was very professional and helpful even giving me 3 boxes out of her own pocket. I would recommend anyone to deal with her . Sweet lady .

Michael Heard 
Rating:
5.0

Equipment was ready upon my arrival. I utilized my phone to get equipment which was fast, simple and easy. The lady that was there asked if I needed help, she was friendly and professional at all times. I would HIGHLY recommend this location to one and all.

Bobby Lee 
Rating:
3.0

Customer did not leave a comment.

Brett LaFreniere 
Rating:
4.0

When I used U-Haul the first time to move from Florida to Kentucky it was $618 and I got the truck on full I used U-Haul to move storage to storage that was $145 for just around the corner then Kentucky wasn't working out and decided to move to Valdosta GA that was $785 when Florida is further gas was high first stop was $99.00 second stop was $75 three stop was $74 then drop off was $70 I feel like I was ripped off by U-Haul this time and my truck was not cleaned property.

Soleil Mitchell 
Rating:
5.0

Customer Service was PHENOMENAL! Rental Agent was extremely knowledgeable and adaptive to my specific need. Truly appreciate gracious and competent assistance!

Frances Elmore 
Rating:
4.0

Customer did not leave a comment.

Tammy Purvis 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Troy Hinke 
Rating:
5.0

Customer did not leave a comment.

Tyre Townes 
Rating:
5.0

Very Good service

Georgia Pringle 
Rating:
5.0

Customer did not leave a comment.

Chance Smith 
Rating:
3.0

Customer did not leave a comment.

david burke 
Rating:
5.0

Customer did not leave a comment.

Keniesha Brown 
Rating:
5.0

Women was polite and professional.

DAIVD DALRYMPLE 
No reviews have been submitted for this location.

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