Customer Reviews for JP Tyke Auto Service
(U-Haul Neighborhood Dealer)

1,077 reviews

2531 Greensburg Pike   Pittsburgh, PA 15221

(412) 241-8757

Office Hours

  • Mon-Sat: 8 am–7 pm
  • Sun: 9 am–4:30 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 5/27/2024: Closed
  • 7/4/2024: Closed
  • 9/2/2024: Closed
  • 11/28/2024: Closed
  • 12/24/2024: 8:00 am - 5:00 pm
  • 12/25/2024: Closed
  • 12/31/2024: 8:00 am - 5:00 pm
  • 1/1/2025: Closed

Show All Hours

Services at this Location:

Contact Us

(412) 241-8757

2531 Greensburg Pike
Pittsburgh, PA 15221

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–7 pm
  • Sun: 9 am–4:30 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 5/27/2024: Closed
  • 7/4/2024: Closed
  • 9/2/2024: Closed
  • 11/28/2024: Closed
  • 12/24/2024: 8:00 am - 5:00 pm
  • 12/25/2024: Closed
  • 12/31/2024: 8:00 am - 5:00 pm
  • 1/1/2025: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Awesome

HELESHIA FULBRIGHT 
Rating:
5.0

Good location close to the parkway. Truck was in really good shape and ready when I got there.

Benjamin Griffiths 
Rating:
5.0

Customer did not leave a comment.

William Pluebell 
Rating:
3.0

The engine check light was on. I think it needed an oil change and the visor piece kept falling out while I was driving, it needed replaced badly. Everything else was great.

CANDICE POWELL 
Rating:
5.0

Customer did not leave a comment.

Dino DeIuliis 
Rating:
5.0

Not a thing. Tyke’s is the best. Fast in, fast out and the best people you could ever meet!!!!!!

WILLIAM RODGERS 
Rating:
5.0

Customer did not leave a comment.

Harry Findling 
Rating:
1.0

I would like a refund considering I had to jump the truck twice

Tyler Hochberg 
Rating:
5.0

Customer did not leave a comment.

DARIUS TOLER 
Rating:
5.0

Helpful, courteous staff. I recommend highly.

James Baird 
Rating:
3.0

Customer did not leave a comment.

Alauna Wright 
Rating:
3.0

The brakes were about to go out on the uhaul truck.

Deloris Champine 
Rating:
5.0

Easy transaction from start to finish.

Bryan Patton 
Rating:
5.0

The cabin smelled, and the truck bed had a lot of dirt. However, the personnel was nice and quickly gave us the vehicle. When we returned it if was a very quick return process.

Calvin Shipman 
Rating:
5.0

Customer did not leave a comment.

Pamrla Kress 
Rating:
5.0

Awesome customer service!!!!

JAMIE GRABE 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M Kandra 
Rating:
5.0

Leave tank on full so I don't have to guess how much ( a little over half) is. Other than that, great!

Craig Barlow 
Rating:
5.0

Excellent business to deal with , very professional

JERRY COUNTOURIS 
Rating:
3.0

They treat me very well and politely to be honest. But the only thing I do like that the equipment wasn’t clean, he said just returned from a trip and no time to clean it up. I believe him specifically in snow. But something I didn’t like

Emran El Daour 
Rating:
5.0

Fast, friendly service. Not cheap by any means ($1 a mile plus gas plus truck rental fee). Cost about $168 for a 70 mile round trip, including $15 for optional "damage" insurance. Full disclosure: I haven't rented a moving truck for over 10 years so I don't have anything recent to compare it to. Just seemed a little much for a 15 ft. truck.

Michael Urban 
Rating:
3.0

Customer did not leave a comment.

Jane Ouko 
Rating:
5.0

N/a

Chartheresa Pettus 
Rating:
3.0

I have not yet received my invoice by email

cityreach church 
Rating:
5.0

Customer did not leave a comment.

DIANE PEPLER 
Rating:
5.0

They always do a good job.

Tamara Marshall 
Rating:
5.0

Customer did not leave a comment.

FEBRY FULLARD 
Rating:
5.0

Very helpful and made sure everything was taken care of

Brenda Harrison 
Rating:
5.0

Very nice customer service

THERESA JONES 
Rating:
5.0

Nothing! Everyone was so kind!!!

Keea Dorsey 
Rating:
5.0

thank you

Mary Evangeliste 
Rating:
5.0

Customer did not leave a comment.

VICKI MAJOR 
Rating:
5.0

Nothing everything was great

ANNETTE KASARDO 
Rating:
5.0

I've rented a lot of uHauls over the years, and the folks at JP Tyke Auto Service are the best. Super easy to work with and pleasant to be around.

BRYANT GARVIN 
Rating:
5.0

Customer did not leave a comment.

Brandi Beck 
Rating:
4.0

Nothing ,I seen. Gents are running this service very well.

Gary Scales 
Rating:
5.0

Customer did not leave a comment.

Sam Orr 
Rating:
2.0

Please be more diligent with inputting the correct mileage because if it’s wrong then your customers will be charged for miles they did not drive. Thankfully i took pictures of my start and end mileage as proof or else i would’ve been robbed for $120 that they overcharged me. Frustrating. I thought going in the store would be easier than the self service on the app but next time i will only be using the online service so that i don’t run into this issue. Staff was friendly overall. Also, the pricing here is $0.99 per mile and other locations are cheaper so i would not recommend.

Sarah Toomey 
Rating:
2.0

The brakes needs to be looked at they made a awfull grinding noise , a red light was broken on top of truck , there were a few water bottles half filled in door compartment, and we only used truck for 2 12 hours and put total of 16 miles on it they charged us for 25 miles 😡 pick up was at 10:21 dropped off at 12:30 on receipt said drop off was 4:15. Don’t understand Why information was totally wrong on mileage and total time of use of truck .also when we pick up truck they marked truck was half tank and broken light was not documented, Truck had full tank according to gas gauge, We did fill total of 4.788 gallons to rerturn it to full tank. Was very disappointed

Sandra Fredley 
Rating:
1.0

The truck was discussing and it broke down wouldn't start and over charged me

Candia Bullock 
Rating:
4.0

Customer did not leave a comment.

CLARENCE SCOTT 
Rating:
5.0

All was good.

Thomas Davis 
Rating:
5.0

Customer did not leave a comment.

George Sarganis 
Rating:
5.0

Customer did not leave a comment.

Dalena Simon 
Rating:
5.0

Customer did not leave a comment.

Goddess Duprene Johnson 
Rating:
5.0

Great service! Tyke's Auto Service is right next door to our new condo.

Robert Hosken 
Rating:
5.0

The service light on the dashboard came on during our use of the van.

Robert Hosken 
Rating:
5.0

Have dollies and tie-down straps available

MARK BRANDFASS 
Rating:
5.0

Engine

Mary-Elizabeth Brown 
Rating:
4.0

Customer did not leave a comment.

Ronald Robinson 
Rating:
5.0

Customer did not leave a comment.

Andrew Cosnotti 
Rating:
5.0

Customer did not leave a comment.

Justine Stewart 
Rating:
3.0

I would recommend for information to be transferred to the online in time as I tried to check in from my phone and could not. I had to call the u-haul number for assistance. And to place keys in the lock box as they were not and I had to wait for someone to come open the store for me to receive. Also to wipe down the inside the steering wheel was dirty and sticky the door handle and turn signals as well.

Latisha McDonald 
Rating:
1.0

You can read my Google review for the full story, but abridged version is that when i returned the guy working did a walkaround WITHOUT ME and then came back claiming damages were done and that i HAD to be responsible "since I didn't purchase their insurance," and also refused to provide an invoice or receipt and check the vehicle in. Very degrading and insulting, repeatedly sneering and demanding i "be honest," as if he had proof that i did the damage he claims and which he probably did himself to scam me out of money. talking about how well I didn't have pictures, I didn't bring my checkout papers with me when i brought the vehicle back in, thus supposedly that guaranteed that I'm at fault. yet silent when i pointed out he didn't have photos or records either, despite telling me at checkout that they were aware of pre-existing damage that i wasn't responsible for. Uhaul should cease licensing their business to such an unscrupulous service station.

JASON BEEDE 
Rating:
5.0

Customer did not leave a comment.

KAREN DEJEET 
Rating:
5.0

Customer did not leave a comment.

Saumya Sahai 
Rating:
5.0

Customer did not leave a comment.

Ece Ulus 
Rating:
5.0

Customer did not leave a comment.

Blane Jefferson 
Rating:
4.0

I had to wait an extra hour to get my truck despite having a reservation. Otherwise it was a good experience, the staff was friendly and professional.

Dravyansh Sharma 
Rating:
4.0

Honestly JP Tyke was great however the Uhaul truck itself kind of failed, the brake line went and I had to have the Uhaul towed everywhere which slowed us down 3 to 4 hours.

Niyimah Tinsley 
Rating:
5.0

Smooth transaction, easy pickup. Will definitely go back

Anthony Vento 
Rating:
5.0

Great great of professionals.

Steven Twiss 
Rating:
5.0

everything was great

LAVONNE CLANAGAN 
Rating:
5.0

Customer did not leave a comment.

Dino Nucci 
Rating:
5.0

Incredibly easy. Very helpful service.

phillip macioce 
Rating:
5.0

Great service!

Olivia Kissel 
Rating:
5.0

The employees at Tyke’s are excellent to deal with , from making your reservation to picking up your rental. When you return your rental, the employees are as friendly as when you picked up your rental. I will deal with Tyke’s whenever I need a U-Haul.

ROBERT MELLNER 
Rating:
5.0

Customer did not leave a comment.

OLUDUNMOLA ADEWOLE 
Rating:
3.0

Customer did not leave a comment.

Carol Black 
Rating:
3.0

I have rented from Uhaul many times, the truck I received was awful, the worst I have ever received. The truck had A LOT of damage, didn't idle well, the pad lock didn't work and the truck was not clean on the outside. The biggest issue was that it was raining and the truck's cargo box leaked badly, causing my things to get wet.

Robert Delorie 
Rating:
3.0

Just seem the price gets steep when you get sent to a different location further away then we're you live

Jerome White 
Rating:
5.0

I had a very great experience at this location. It was in and out and I will definitely visit again.

marcelyss mitchell 
Rating:
5.0

Vehicles should come with some amount of included miles.

James Siler 
Rating:
5.0

Customer did not leave a comment.

Kim Mignogna 
Rating:
4.0

When you sign up for moving help via UHaul, you cannot select a time. That is a huge downfall.

Kim Jendrzejewski 
Rating:
1.0

Ask the customer when they are booking online if they want to select In Town or One Way. Without doing that, it becomes deceiving due to the vast amount of services and flexibility offered.

CAMERON HENRY 
Rating:
5.0

Customer did not leave a comment.

Sarah Looney 
Rating:
5.0

Great service location

Michael Hooks 
Rating:
5.0

Customer did not leave a comment.

SARAH BAIRD 
Rating:
5.0

Tykes is the best. Great people.

George Furlow 
Rating:
5.0

Customer did not leave a comment.

Rachel Wyatt 
Rating:
5.0

Customer did not leave a comment.

Clayton Smith 
Rating:
5.0

Great service

MICHELE WSZOLEK 
Rating:
4.0

Equipment was in poor condition. Multiple tie down rails were broken and the check engine light came on after only a few miles of driving. Interior was clean

nick naro 
Rating:
5.0

Customer did not leave a comment.

Brendan Post 
Rating:
5.0

Nothing,,,great experience!

Stephanie Tabb 
Rating:
5.0

Customer did not leave a comment.

Tina Penn 
Rating:
3.0

Customer did not leave a comment.

Kyle Whittinghill 
Rating:
5.0

Customer did not leave a comment.

Lee Michael 
Rating:
5.0

Customer did not leave a comment.

JOSEPHINE WOODS 
Rating:
4.0

Truck did not feel like it had much power at times...Washer fluid dispense system and radio did not work at first. Maybe due to weather. Maybe pre start vehicle in cold weather next time prior to arrival.

dinieka griffin 
Rating:
4.0

Customer did not leave a comment.

Brandon Fallin 
Rating:
3.0

very small dealer, customer service a little weak!!?? small waiting area , waiting along with lottery customers, customers in for car repairs, gas pump customers, very hectic there on a sat morning, i wont go back there, late afternoon employees a little concerning to me, they seemed like very unhappy pyoung men

Robert Guerrieri 
Rating:
4.0

The truck was just average it only had 1/4 tank of gas and broke down on us

JOANNE JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Lamont Grimes 
Rating:
5.0

Customer did not leave a comment.

Robert Delaney 
Rating:
4.0

Communication

KEITH JONES 
Rating:
5.0

Customer did not leave a comment.

Samantha Rajapaksa 
Rating:
5.0

Very nice people

JOSEPH STEVENS 
Rating:
4.0

Customer did not leave a comment.

Denise Henderson 
No reviews have been submitted for this location.

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