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Jeffrey J
Customer Reviews for JDM Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is a junk yard, was extremely difficult to enter the yard, the road you come off of was busy when I went to drop it off. Had no room inside for me to turn around so I had to past it, come back, wait for traffic to clear so I could back the trailer into the compound. If I get this location to turn in again in the future, I will most likely ask for a different location.
BOBBY HI don't really have anything to add. Everything went as smoothly as can be expected. Guy running the place was outstanding to work with.
tom tMy original location got changed and I was unable to get the two dollys that I needed to use to move but other than that everything was good
ALAYNA PVery friendly. Good customer service.
Raymond Cquick and easy
randy fHave a easier system to change the size of the uhaul truck and easier to add a piece of equipment to a reservation.
Jonathan BLocation was very difficult to enter, hard to get to equipment, hard to get out of with equipment. Spent almost an hr as only customer for pickup,
Lesa AMake your website faster and less finicky.
frank jThe owner, Christopher, helped me himself. He was very personable and positive.
Susan dBest place ever for your moving needs!
brenda lChris went above and beyond to get me the truck & trailer for my household move to WV. He even came to my house and helped me back up the truck and positioned the ramp to optimize my trips into the truck! After I had loaded the trailer, again he came to my home and helped me attach the trailer. Thank you so much for making this moving experience as good as it gets!
denny sThe gentleman was very nice and accommodating but I literally drove right past it because I didn’t see the small U-Haul sign, and then I drove back and still thought I had the wrong address because it looked like a crowded junk yard. Maybe clean it up a bit more. I understand it’s not a U-Haul dealer per say, but it could look nicer.
Alyssa FChris went above and beyond to make my move a success! He even came to my house and helped us position the truck to load it easier. He explained all the truck’s features and made me feel comfortable on my trip. I would definitely recommend renting your truck or trailer from JDM Automotive!
denny sBest place to pick up my rental !!! Customer service is the best !
rosi rTalked with drop-off location prior to even getting the truck. They are super people and will assist in any way. This is not the first time for me to use your trucks, they are always great vehicles.
Richard BWas an awesome experience..Chris at JDM automotive was a very nice young man ..very professional and helpful. Truck was well maintained. Was very pleased with the service. Would recommend to everyone.
CHERI TNothing. Great experience. Thanks!!
AMANDA SCJ helped me with the reservation to reserve the auto transport to pick up an old class Fiat that was in my Dad's Garage in Michigan for the last 20+ years. CJ opened up on Sunday and helped me unload the car and the check-in process was very smooth! I would definitely use JDM Auto for my future UHaul needs and would recommend them to everyone! Thank You!
Henry TNothing. It was perfect.
Kurt WThis U-Haul dealer is on the ball very helpful And I would recommend them to anyone on a scale from 1 to 10 they get the highest a ten ..they have been the best that I have ever dealt with as of yet with U-Haul dealer.. Keep up the good work..
DEBORAH KExcellent, fast, friendly service! I would not only use them again, but recommend their service to everyone.
joe bI tried this place for the 1st time and I will be back at this location to rent from uhaul, The customer service was excellent!! we have rented from uhaul companies recently and wanted a different location to rent from, this was by far the best experience we ever had, the gentlemen at the company treated us great, very very helpful, attentive and friendly,
TARA KThis location at in NC was run by very friendly, and informative gentlemen who explained the U-haul policy and gave me the advice as to how to have the most safe, and efficient trip possible.
ZACKARY EI just want to say that JDM went out of their way to assist in making my moving experience as easy as possible. The Service was OUTSTANDING. I will and would recommend them over anyone else first, my wife gave them 10 Stars...
GARY GDon't change anything. Very professional.
steven mI had the worst experience trying to get a truck.I had to travel miles out of my way to get a truck.The guy at this location is not the problem.It's Uhaul online booking! This has been a nightmare!!!!!
Deborah HDidn't look like a good location but the customer service was outstanding and just super nice !
COURTNEY GMy friend dropped off the toll dolly, so I can't comment to its conditions. He did state that the location was difficult to find, as it did not have a large visible UHAUL advertising sign. Only because he saw one Uhaul truck did his attention get drawn to the location. He did state that the staff was appropriately helpful however.
lisa e