Customer Reviews for Taylor Rental/Greenwich Hardware
(U-Haul Neighborhood Dealer)

88 reviews

180 Old Track Rd   Greenwich, CT 06830
(Drive to end of Old Track Road)

(203) 987-6353

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: 9 am–4 pm
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(203) 987-6353

180 Old Track Rd
Greenwich, CT 06830
(Drive to end of Old Track Road)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: 9 am–4 pm
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Charles Persico 
Rating:
4.0

Customer did not leave a comment.

N Ramchandani 
Rating:
5.0

Customer did not leave a comment.

Daniel Marks 
Rating:
5.0

Customer did not leave a comment.

Mark Manero 
Rating:
3.0

The person who was there was not in a good mood.

John Bass 
Rating:
4.0

staff were very helpful in explaining the truck features

Lillian Hill 
Rating:
5.0

Customer did not leave a comment.

john lopez 
Rating:
3.0

Customer did not leave a comment.

Bernadette Cruz-Mcintosh 
Rating:
3.0

Trey was nice to work with when dropping the equipment back off.

Todd Roshong 
Rating:
3.0

Customer did not leave a comment.

Tiffany Marchell 
Rating:
5.0

Excellent service. Grateful for their help. Had return early due to family emergency. Thanks!

JOSH VANOLI 
Rating:
5.0

Excellent in every way, especially service. Thank you!

Michael Geoghegan 
Rating:
5.0

Customer did not leave a comment.

JIM WEIL 
Rating:
5.0

Excellent in every way, especially the staff.

Michael Geoghegan 
Rating:
3.0

I did not realize it until I loaded the trailer but the drivers side tire was low with air. It was low with air when I dropped the trailer off on Tuesday the 15th and told the guys that it may have a slow leak. Also I was originally quoted a fee of $463 for the one way rental from Trey in CT when I personally reserved the trailer 2 weeks prior the pickup date. I did not look at the receipt until the next day (Sunday) and realized the quote was not honored at $463 but was $560. I called on Monday and Tuesday spoke with Kevin and have yet to hear back from Trey Mgt on the cost difference. David 203-979-4060 Thank You!

David Zadik 
Rating:
4.0

The truck pulled a bit to the right, but it worked out fine.

Anna McNamara 
Rating:
5.0

Customer did not leave a comment.

GREENWICH BALLET 
Rating:
5.0

Customer did not leave a comment.

Rick Lutz 
Rating:
5.0

Customer did not leave a comment.

Sahil Navodia 
Rating:
5.0

Customer did not leave a comment.

KENNETH CARRELLA 
Rating:
5.0

Customer did not leave a comment.

Janis Berglas 
Rating:
5.0

Customer did not leave a comment.

KENNETH CARRELLA 
Rating:
5.0

Customer did not leave a comment.

HENRY FISCHER 
Rating:
5.0

I am happy camper, very satisfied good service,will recommend to my friends.

luis marin 
Rating:
5.0

Customer did not leave a comment.

Robert Sherman 
Rating:
2.0

No space to park. Chaotic. Staff was less than helpful.

Robert O'Donnell 
Rating:
5.0

Customer did not leave a comment.

seung ahn 
Rating:
5.0

Non e

JORGE SANCHEZ 
Rating:
5.0

Customer did not leave a comment.

Leonila Laguerta 
Rating:
5.0

Customer did not leave a comment.

Janis Berglas 
Rating:
3.0

Customer did not leave a comment.

FALLON COFFER 
Rating:
5.0

Customer did not leave a comment.

Craig Rigano 
Rating:
5.0

The entire staff was very nice. No improvements needed! Kip made the UHAUL experience very easy and stressless.

Kristine albanese 
Rating:
5.0

Customer did not leave a comment.

Stephen Giorgi 
Rating:
3.0

Customer did not leave a comment.

John Blake Brown 
Rating:
4.0

I was very pleased with the clean U Haul truck I rented from the Greenwich location recently. John was helpful on the phone and both Kipp and Trey managed the transaction with professionalism and care all the way through! I will never reserve a truck from Home Depot anymore.

ASHOZ KASSAZIAN 
Rating:
4.0

Customer did not leave a comment.

Anne Flores 
Rating:
5.0

Friendly staff. Would definitely rent from them again

Franco Fiorino 
Rating:
5.0

Kipp was terrific in finding me a vehicle in short notice!

BRIANJ NUMME 
Rating:
5.0

Very helpful and kind gentleman to help with the drop off!

DIANE CUNNINGHAM 
Rating:
4.0

After hours drop off was easy. They have lots of equipment in stock so I’d likely rent from this location in the future.

elizabeth melley 
Rating:
5.0

Customer did not leave a comment.

Jon Hoeffel 
Rating:
4.0

Customer did not leave a comment.

Ufuk Dalli 
Rating:
4.0

Customer did not leave a comment.

Michael Herrmann 
Rating:
4.0

Customer did not leave a comment.

Ross Feinman 
Rating:
2.0

Not friendly people. Dirty track. Seats full of dog furs. Attendant didn’t want to do anything about the dog furs.

Hugo Villegas 
Rating:
3.0

Place dark (I would add movement-activated lights), and very isolated. If the driver/renter is a lone woman or someone that might not feel secure for some reason, not the best place to return after hours.

Diego Grauman 
Rating:
4.0

Nice guys - knowledgeable and helpful.

John Groetch 
Rating:
5.0

Customer did not leave a comment.

Caroline Arzt 
Rating:
5.0

Customer did not leave a comment.

Paul Laveris 
Rating:
5.0

Customer did not leave a comment.

CESAR VILLAGRA AGUILERA 
Rating:
4.0

Customer did not leave a comment.

LARRY HEAtH 
Rating:
5.0

Customer did not leave a comment.

Cesar Raimundo Villagra Aguilera 
Rating:
5.0

Customer did not leave a comment.

Robert Spaeth 
Rating:
5.0

Very efficient and professional;

Keith Shultis 
Rating:
5.0

Keep doing the great job you’re doing.

Gary Langhans 
Rating:
5.0

THEY ARE EXTREMELY HELPFUL AND PLEASANT !

MARYLOU BLUME 
Rating:
5.0

I've used Uhaul a lot in the past (mainly in NYC) and it typically is an unpleasant experience. I had an amazing experience. Friendly, helpful and knowledgeable staff. Quick. Truck was clean. Very pleased. Would definitely rent from them again.

William Carey 
Rating:
5.0

Customer did not leave a comment.

stephen lutar 
Rating:
5.0

Very efficient staff. Quick pick up and drop off. No issues with the equipment at all.

Keith Shultis 
Rating:
3.0

Customer did not leave a comment.

Anthony McGinn 
Rating:
5.0

Customer did not leave a comment.

Amparo Bahamon 
Rating:
5.0

Customer did not leave a comment.

RAFA DESIERRA 
Rating:
5.0

everything was great but I was surprised by all the extra fees, especially the cleaning fee and the safe trip fee...what are they for?

Alan solarz 
Rating:
5.0

Customer did not leave a comment.

David Turner 
Rating:
5.0

Customer did not leave a comment.

Heorhii Kiladze 
Rating:
5.0

Customer did not leave a comment.

Amparo Bahamon 
Rating:
5.0

Customer did not leave a comment.

MARCOANTONIO RAMOS MONTOYA 
Rating:
1.0

One person a called me before the due date and ordered me to return the truck while I still was using it. That person was very disrespectful, also, changed the location of where I have to drop off the truck This location was Greenwich Hardware Company 205 Railroad Ave Greenwich, CT 06830

Pedro Falcon 
Rating:
5.0

Be up front about add on fees and taxes

Dell Alvietes 
Rating:
3.0

Customer did not leave a comment.

Johanna Tulfer 
Rating:
5.0

Not much

Marcos Euceda Zepeda 
Rating:
1.0

A TOTAL JUNK YARD. FILTHY.

Kenneth Lombardi 
Rating:
5.0

Customer did not leave a comment.

Victoria Holt 
Rating:
3.0

Kip was great to deal with. Give him a raise…overall an easy painless process

leon peters 
Rating:
5.0

Customer did not leave a comment.

Peter Macnee 
Rating:
5.0

Customer did not leave a comment.

TREY KELSEY 
Rating:
5.0

Customer did not leave a comment.

Peter Dybowski 
Rating:
5.0

The gentleman who helped us could not have been nicer. Great guy. Very friendly and informative. I would highly recommend.

Rocco Natale 
Rating:
4.0

Customer did not leave a comment.

Ehsan Ahmadi Khorram 
Rating:
4.0

Customer did not leave a comment.

HUMBERTO ALVAREZ 
Rating:
1.0

The location was difficult to find (street address on GPS is not the actual location) and there are no signs directing you to the location. I ended up having to return a second time during normal business hours to drop off the truck.

Thomas Dunn 
Rating:
5.0

Customer did not leave a comment.

Ozer Unat 
Rating:
5.0

Check the address location in Maps and make sure customers know to drive straight past exhibit all the way to the drop off lot

GREGORY HARRIS THOMPSON 
Rating:
5.0

Customer did not leave a comment.

ALONSO RIVERA-LYNCH 
Rating:
4.0

Customer did not leave a comment.

Robert Colson 
Rating:
5.0

Customer did not leave a comment.

Jennifer Smith-Windsor 
Rating:
5.0

Customer did not leave a comment.

Michael Gray 
No reviews have been submitted for this location.

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