Customer Reviews for CDLS Mobile Repair LLC
(U-Haul Neighborhood Dealer)

103 reviews

915 N Main St   Danielson, CT 06239

(860) 932-6181

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(860) 932-6181

915 N Main St
Danielson, CT 06239

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Gary Randall 
Rating:
5.0

Customer did not leave a comment.

Christian Merchant 
Rating:
5.0

The woman who works at the counter is great. She has a wonderful attitude and is quite knowledgeable and intelligent. Great experience.

Lucas Gervais 
Rating:
5.0

Customer did not leave a comment.

Barry Slotnick 
Rating:
5.0

👍

William Wilson 
Rating:
4.0

Reserving online always seems to be a waste of time no matter where it is done. This location has a nice stock of available options.

kevin kerrigan 
Rating:
5.0

We had no interaction with anyone when we dropped off the vehicle

tom menard 
Rating:
4.0

More lighting for pickup and dropoff at night. Was hard to locate key box and truck assigned.

David Cannon 
Rating:
5.0

Customer did not leave a comment.

Leroy Marshall 
Rating:
5.0

Excellent customer service. Only pitfall was gas was lower than estimated.

KEVIN KENNEDY 
Rating:
5.0

Customer service was excellence.

Keith Sheeley 
Rating:
4.0

This experience was way better than my last 4. I learned the key was NOT to use the mobile self check-in/Check-out service. The crew at CDLS is the best U-Haul rental location to deal with in the local N.E. Connecticut area.

Josh Paille 
Rating:
2.0

I was charged for equipment that was requested but not provided. The truck smelled like pot.

Yvonne Bowen 
Rating:
3.0

I got injured loading my truck, leading to significant delays in both loading and unloading the truck. This coincided with a snowstorm in the area. Despite reaching out to them to explain this, the location insisted on charging me full price for the additional time I needed to return the truck.

Jack Ferdman 
Rating:
5.0

large , open, easy parking with very visible drop box

Jennifer Burwin 
Rating:
5.0

The young lady Taylor. Who works up front., did an excellent job. Was friendly knowledgeable and very accommodating.. I was upset with another U-Haul facility whom I I rent from quite often. And they did not have anybody available for 2 weeks to rent me a truck. It was very crucial for me the procure a vehicle.. she made it happen fast and with a big smile on her face. Thanks

Ray Morin 
Rating:
5.0

Customer did not leave a comment.

Pratiksinh Desai 
Rating:
5.0

Customer did not leave a comment.

Bryan Tedisky 
Rating:
5.0

Customer did not leave a comment.

Carol Artiaco 
Rating:
4.0

The pick up was confusing and all over the place, customer service was not helpful through the process and made it stressful.

Shawna Mottram 
Rating:
5.0

Customer did not leave a comment.

JAMES CICCARELLI 
Rating:
5.0

Customer did not leave a comment.

Donna DeBoer 
Rating:
4.0

Customer did not leave a comment.

Alexis Conte 
Rating:
5.0

Customer did not leave a comment.

jacqueline patenaude 
Rating:
5.0

New wiper blades! Otherwise excellent:)

Joseph Nicholas 
Rating:
5.0

Very friendly and helpful

Barry Slotnick 
Rating:
5.0

Customer did not leave a comment.

Jean Goldberg 
Rating:
2.0

Customer did not leave a comment.

Robert Scharlack 
Rating:
5.0

Great job straightening out problems with Uhaul website as the website would not let me book a 20' or 24' from this site. Got a clean 26' truck that worked perfectly. As a retired police officer / MCSAP truck inspector it passed with flying colors (level 2)

Wayne Sinclair 
Rating:
5.0

Was charged for protective blankets/ Pads and dolly and they were not in the vehicle. Other wise everything was great. Please reimburse my card for these items. Thank you

Michael Harnois 
Rating:
5.0

Customer did not leave a comment.

Patricia Ann Perry 
Rating:
5.0

Customer did not leave a comment.

Christopher Papini 
Rating:
4.0

Customer did not leave a comment.

Shelly Goudreau 
Rating:
5.0

I had to upgrade to a bigger trailer. It was no problem for them to do that.

James coan 
Rating:
5.0

We just dropped off the vehicle the night before it was due, and didn't interact with anyone.

Alison Schroeer 
Rating:
5.0

Customer did not leave a comment.

Brian Dooley 
Rating:
5.0

Customer did not leave a comment.

Jessica Barry 
Rating:
5.0

Customer did not leave a comment.

Chad Arsenault 
Rating:
4.0

Customer did not leave a comment.

Janelle Maynard 
Rating:
5.0

Uhaul app pickup is horrendous. Never again.

Brandon Blanchard 
Rating:
5.0

G

Cleve Wilson jr 
Rating:
5.0

Customer did not leave a comment.

Joseph Baldinger 
Rating:
5.0

Customer did not leave a comment.

Kathy OBrien 
Rating:
5.0

I would definitely go back CDLS for any future need of a U-Haul . They were professional and courteous. The rental process was easy and flawless

Denise Staplins 
Rating:
3.0

Check maintenance of the vehicle. It needed air in the passenger rear tire and oil. I was concerned that the vehicle would breakdown.

HENRY LANGEVIN 
Rating:
1.0

They didn’t do their paperwork correctly and said I drove 362 miles when I went 28. I will never ever in my life recommend U-Haul to anyone especially the place that I rented this one from.

Ryan MacFarland 
Rating:
5.0

Nice, modern, clean, professional place

DANNY MAHON 
Rating:
1.0

Agent had almost no knowledge on renting pricess.

BRYAN COPPOLA 
Rating:
4.0

Appreciate their attitude and was not rude like the MA. location person. They were interested in helping unlike the guy at MA.

Margaret Dwyer 
Rating:
3.0

check in was a nightmare. radio broken and 12 volt plug.

Thomas Malboeuf 
Rating:
4.0

Customer did not leave a comment.

MAURICE SMITH 
Rating:
5.0

Customer did not leave a comment.

Mischele Smith 
Rating:
4.0

Unfortunately, the reservation was improperly inputted as a Sunday pickup on 6 August. The actual pickup date was 5 August, a Saturday. The dealer isn't even open on Sunday. Fortunately, I stopped in the day before and corrected the mistake. There was a convoluted process for returning the item on Monday since the dealer was unavailable after 1PM on Saturday. I was told to call the toll free number to avoid being charged an additional day rental. U-Haul should be able to remedy this circumstance as it most-likely occurs frequently. The customer shouldn't have to jump through hoops in order to avoid paying for a day they are not using the equipment just because it is a weekend day rental. Other than that, the dealer was fantastic to work with. I would definitely patronize them again. Thank you.

Richard Fornataro 
Rating:
5.0

Customer did not leave a comment.

Anthony Vargas 
Rating:
1.0

It held 57 on my account and said I payed for the truck and is now telling me I never payed and have to pay 60 something dollars very poor experience.

Autumn Bruneau 
Rating:
4.0

Not sure. The employees were very helpful. We got in and out in a reasonable amount of time. I will be using them again very soon.

Wanda Labbay 
Rating:
4.0

Very satisfied

Gary Vukas 
Rating:
5.0

In and out quickly We’ll explained

Roy Goncalves 
Rating:
5.0

Very good van and great customer service.

susan fleming 
Rating:
5.0

Best uhaul provider I have experienced in a long time. Friendly, efficient, and great fleet. Thx!

Christopher Downs 
Rating:
5.0

This location is the best one I've encountered while using uhaul,maybe other locations could learn from this one on how to be conducive to people actually wanting to use them again.Exactly how customers should be treated!

gale mcdonald 
Rating:
5.0

Good service

Arthur Herrick 
Rating:
4.0

Customer did not leave a comment.

James Rowley 
Rating:
5.0

Customer did not leave a comment.

THOMAS GRISPINO 
Rating:
5.0

Customer did not leave a comment.

Cheryl McKeller 
Rating:
5.0

Customer did not leave a comment.

Nicole Hayes 
Rating:
5.0

Customer did not leave a comment.

JOSHUA SANDAGE 
Rating:
5.0

Customer did not leave a comment.

Gregory Burnham 
Rating:
5.0

While I don't remember their names, the people who were in the office at this location were wonderful. They made the transaction very easy and they were so friendly.

Christine Durst 
Rating:
1.0

Customer did not leave a comment.

JOSHUA BARKER 
Rating:
5.0

Customer did not leave a comment.

Gary Bergstrom 
Rating:
1.0

Customer did not leave a comment.

Nickolas Crosby 
Rating:
3.0

After putting in all my info, including credit card and license, online to “save time at check in,” she asked for everything again when I got there.

DANNY MAHON 
Rating:
5.0

Customer did not leave a comment.

Barry Slotnick 
Rating:
5.0

Customer did not leave a comment.

Timothy Hall 
Rating:
3.0

Customer Service rep was not friendly. I rented a trailer for 24 hours online and was going to be charged $20 for returning it after 5:00 pm. My rental was from 7:00am to 7:00pm Know where is this explained or posted until you get to the location. Now I have to rent a trailer again. They make a big deal about signing off on accepting the condition but yet don’t inspect it upon returning it. I will never rent from this location again !

douglas gray 
Rating:
5.0

Nice lady at the front desk

Charles Degman 
Rating:
4.0

Customer did not leave a comment.

Christopher Los 
Rating:
1.0

Still ant gotten deposit back then it was mailed yet they don't have my address and know I can pick it up tomorrow then I tried to get one for tomorrow and laddie hung up know call back was also told put on a card then it had to be cash no prepaid cards nothing is what I'm told

Lawrenc Massey 
Rating:
5.0

Nothing very nice environment and helpful ty so much

PAUL MORIN 
Rating:
4.0

Customer did not leave a comment.

Tina Passmore 
Rating:
5.0

Customer did not leave a comment.

Chris Decker 
Rating:
4.0

There is little to no parking to leave your car when you use the van. So I'd suggest a small parking area for U-Haul customers.

Taryn Tomkins 
Rating:
5.0

Everyone was great. Fast and easy rental

Antonio Donovan 
Rating:
5.0

Truck just needs to be cleaned out.

Terrance Williams 
Rating:
5.0

Exactly the experience that it should be

Jamie Silva 
Rating:
4.0

Customer did not leave a comment.

JOHN COTE 
Rating:
5.0

Absolutely would recommend them. I had an issue with the Brooklyn, CT U-Haul dealer- wouldn't honor my reservation for a trailer because I had a Ford Explorer. CDLS came through for us last minute and we're so, so grateful. Will go there from now on!!!! Brooklyn should not represent U-Haul!!

kevin Schwarting 
Rating:
5.0

Customer did not leave a comment.

Christy Bransfield 
Rating:
4.0

Customer did not leave a comment.

Richard Kinney 
Rating:
2.0

In person customer service was very poor..

Thomas Morris 
Rating:
5.0

I was charged double what the rate should have been. No explanation

Robert Laurendeau 
Rating:
1.0

i paid double because i got inaccurate information about one way vs round trip rentals!. plus i was charged $20 because i came back the next day while i had assumed it was a 24 hour rental! and finally i was given a truck with half a tank. i returned it with 3/4 of a tank. the only just way to handle this business is to deliver a vehicle to the customer fully gassed and it is then easily returne in that way

lest chaffer 
Rating:
4.0

Customer did not leave a comment.

David Dumont 
Rating:
5.0

Customer did not leave a comment.

Wendell Butler 
Rating:
5.0

Crank down wheel for trailer was not easy to operate. The wheel was not functionable

jennifer martinez 
Rating:
5.0

The van was in great shape and I would recc

Walt Thompson 
Rating:
5.0

Nothing Great job

Christine Kottmeier 
Rating:
5.0

Customer did not leave a comment.

mark watson 
Rating:
3.0

The extra insurance was not talked about, just added on, I would have passed on it as I have full coverage on my truck it was a was unnecessary expense in my opinion.

Adelord Wade 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top