Customer Reviews for Hill Crest Carwash
(U-Haul Neighborhood Dealer)

201 reviews

216 Hayes Rd   Thompson, MB R8N1M4
(@ Seal Rd)

(204) 778-4222

Office Hours

  • Mon-Sun: 9 am–6 pm

Services at this Location:

Contact Us

(204) 778-4222

216 Hayes Rd
Thompson, MB R8N1M4
(@ Seal Rd)

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I have to say thank you for your great service, I felt I was looked after for moving from northern Manitoba to south Manitoba. The gentleman in Thompson explain the don't and do's. he took the time explain about the truck and traveling safe. Can not forget the great price to move from Thompson. Thank you / Akosi

Susan flett 
Rating:
5.0

Customer did not leave a comment.

Zini De 
Rating:
4.0

I've been unable to receive the deposit back on my rented equipment.

Amanda McGill 
Rating:
5.0

Customer did not leave a comment.

Barbara Belcher 
Rating:
4.0

Customer did not leave a comment.

Ravinder Brar 
Rating:
5.0

Customer did not leave a comment.

Andre Lacombe 
Rating:
5.0

Customer did not leave a comment.

Kanaiyalal Patel 
Rating:
5.0

Customer did not leave a comment.

Joel Angott 
Rating:
5.0

Customer did not leave a comment.

brian erickson 
Rating:
5.0

Customer did not leave a comment.

Brain Erickson 
Rating:
5.0

Customer did not leave a comment.

Katharina Heinrichs 
Rating:
5.0

No complain.

arlando gosiaco 
Rating:
5.0

Customer did not leave a comment.

Kingsley Ibemgbo 
Rating:
3.0

Customer did not leave a comment.

tom wenham 
Rating:
3.0

Customer did not leave a comment.

NEIL SPENCER 
Rating:
4.0

Customer did not leave a comment.

Stephane Bergeron 
Rating:
5.0

Have at hand drivers whom you can recommend to a client who can't drive a big van would be be perfect.

olunaihola olunnye 
Rating:
5.0

Customer did not leave a comment.

Rodney Bungay 
Rating:
5.0

Professional as usual Thank you Pete

Joel Angott 
Rating:
5.0

nil required

Shamrock Atleo 
Rating:
4.0

Customer did not leave a comment.

Darren Tonn 
Rating:
5.0

Thanks for the friendly service.

Joel Angott 
Rating:
5.0

Customer did not leave a comment.

Andre Gobeil 
Rating:
4.0

Personal was extremely friendly and polite.

TIMOTHY SHYNKARUK 
Rating:
3.0

Customer did not leave a comment.

Audrey Moore 
Rating:
5.0

Excellent

Vikas Dhawan 
Rating:
5.0

Customer did not leave a comment.

Beverly Bear 
Rating:
5.0

Customer did not leave a comment.

Tracy Lothian 
Rating:
3.0

Customer did not leave a comment.

Lynn Taylor 
Rating:
5.0

The mature gentleman at the Thompson location is awesome, very polite and nice. Very highly recommended, 10/10 all the way.

Vince Beardy 
Rating:
5.0

listen to customers and always show or tell rental cost besides emails ,when people are traveling emails are limited .i signed a contract prior to knowing rate increase of 300.00 and was told i was negligent, which is correct but maybe if i was told prior to signature i may have looked at other options , this is your winnipeg branch ,st james

Douglas Woodland 
Rating:
5.0

Great as always

Raymond Zaworonok 
Rating:
5.0

Customer did not leave a comment.

Devon Little 
Rating:
5.0

Ray and Pete are always helpful and a pleasure to do business with.

Michael Dillman 
Rating:
2.0

I have booked a utility trailer and received confirmation email.. on the day I pick the trailer, it was given to another costumer. To save my time, I accepted a covered trailer and built a timber ramp to load my machine on the trailer.. it was cold and snowing... really disappointing

Naim Karim 
Rating:
5.0

Pete and Ray were great to deal with and took the time to help me understand what was required to make my move easy. True professionals to deal with.Thank you!

Raymond Zaworonok 
Rating:
5.0

Customer did not leave a comment.

Trenton Fitzner 
Rating:
5.0

Nothing!! I spoke with Ray at Hillcrest Car Wash and he was an excellent agent for U-Haul. Ray and Pete were fantastic people to deal with and I look forward to dealing with Hillcrest Car Wash again in the future. Hillcrest is a complete asset for U-Haul!!

Mike Dillman 
Rating:
3.0

Had to travel to get the truck 3 and 1/2 hrs away, then when we added a trailer it was full of dirt inside!!! Had to sweep it out twice before putting belongings in it. Been nothing but a disappointing experience!!!

Stephanie Bennett 
Rating:
1.0

The depot guy named Ray is very unpleasant and difficult to deal with. He threatened to not give us our rental and tried to charge us more upon drop off. Again Ray was difficult to deal with. Other than Ray my overall experience was great! Thank You to the rest of the uhaul team.

tara lagace 
Rating:
3.0

Customer did not leave a comment.

Rhea Vandepoele 
Rating:
5.0

Customer did not leave a comment.

Jaegyun Do 
Rating:
1.0

The process is no good. It took 2 1/2 hour phone calls to get my equipment and put me behind so much that I almost could not leave that same day. It was also a nightmare to drop off equipment. Kept getting transferred or hung up on, one of the 2 until I was finally helped by one person and was able to drop equipment off, which wasted at least another hour of my time. It was not a great experience. Not organized at all

Rob Matkowski 
Rating:
5.0

Excellent customer service

Blair Lundie 
Rating:
5.0

Customer did not leave a comment.

Gary Garson 
Rating:
4.0

Customer did not leave a comment.

Amit Ghai 
Rating:
5.0

Customer did not leave a comment.

Benjamin Bingham 
Rating:
5.0

Customer did not leave a comment.

CHRIS AMELL 
Rating:
5.0

Customer did not leave a comment.

James Warren 
Rating:
2.0

Up north you just don’t get the customer service you deserve. It was like I was a bother to the salesperson. Business reaks like smoke.

Kyle Patterson 
Rating:
5.0

Customer did not leave a comment.

Cheri Cable 
Rating:
5.0

Customer did not leave a comment.

MUHAMMAD FURQAN 
Rating:
3.0

Customer did not leave a comment.

Kelsey Bartel 
Rating:
5.0

Customer did not leave a comment.

David Danard 
Rating:
3.0

Customer did not leave a comment.

Kevin Sauve 
Rating:
5.0

Ray was excellent!!!! He gave us the best customer service.

Brian Wilson 
Rating:
5.0

Customer did not leave a comment.

Michael Bergen 
Rating:
5.0

Customer did not leave a comment.

dustin head 
Rating:
5.0

Customer did not leave a comment.

RAY OBRIEN 
Rating:
1.0

The worker was rude and I felt like I was a burden to him

Hermel LaPointe 
Rating:
5.0

Customer did not leave a comment.

LORI BIGNELL 
Rating:
5.0

There service is excellent and would recommend them to anyone

lorren francis 
Rating:
2.0

This neighbourhood dealer gave us nothing but issues, false quotes over $800 and argued with us in the store. We had to get our equipment reservation changed because he double booked a truck. I don't know if he is scamming people out of an extra $300 but it needs to be looked into.

Alyssa adams 
Rating:
5.0

The attendant was friendly and the return was on time. Thank-you for the service! U-Haul and the attendants !

tommy andrews 
Rating:
5.0

Unfortunately the wrong trailer was booked and as a result I had lost thousands of dollars worth of personal belongings because I was unable to transport them. The location where I picked it up did a great job but unfortunately U-Haul did not provide me with the trailer that I needed and that have caused a great deal of personal distress and loss.

John Morris 
Rating:
5.0

Zawarnok’s are awesome to deal with. Will recommend for sure!

Jeremy Robinson 
Rating:
3.0

Customer did not leave a comment.

william stratton 
Rating:
5.0

Customer did not leave a comment.

Thomas Kippenhuck 
Rating:
4.0

Customer did not leave a comment.

Pradeep Peramuna Gamaetige 
Rating:
4.0

Customer did not leave a comment.

Tyson Daigneault 
Rating:
4.0

Customer did not leave a comment.

Claudene Storm 
Rating:
4.0

Customer did not leave a comment.

Delvene Langan 
Rating:
5.0

When I dropped off the trailer to Crazy Petes he was closed. I called later in the day to let him know that I had dropped it off. He was excellent. I asked about the "policy" of calling to confirm the renters identity - he said he was not familiar with it. Overall the trailer was great - the pick up service was

Jennifer Thackeray 
Rating:
5.0

Location is great, Peter is great to deal with and is very helpful...to bad uhaul will not give him the support he needs to service the demand up in Thompson, he has minimum equipment for rent and a huge demand...u haul needs to change there structure to provide this service up there...its a money pit for the uhaul service up there but uhaul doesn't give the dealer the support needed to supply the demand!!! Thanks to Peter for the great help!!!

Lorne Moe 
Rating:
5.0

efficient Very friendly and very

Ross Martin 
Rating:
3.0

Make sure all equipment is cleaned out properly and in working order before renting it out again. I have used uhaul on many occasions and this was by far the worst.

Robert Bassett 
Rating:
3.0

Customer did not leave a comment.

Joseph Aubin 
Rating:
5.0

Droped a 10f truck from kal tire steinbach very nice service I recommend it

ISABELLE RAHARIJAONE 
Rating:
1.0

I was dropping off. was super easy, and the staff super helpful for unloading the trailer.

Peter Phillips 
Rating:
5.0

Pete and Ray are always friendly and helpful.

RON BUCHANAN 
Rating:
5.0

Customer did not leave a comment.

Gigi Quinones 
Rating:
3.0

Customer did not leave a comment.

edward Gramiak 
Rating:
3.0

I dropped off trailer in Thompson MB due to weather conditions I couldn't make it to The Pad MB to drop it off. I was told it is now costing me $533 INSTEAD OF $61. it doesn't make sense to me how they can justify such a huge difference in costs. Not happy with costs!!!!

Bea Boyechko 
Rating:
5.0

I did find it was very expensive. I did rent a U-Haul last year and hauled it from Alberta to northern Manitoba for around $300.00 dollars. this time I rented from Thompson to Winnipeg it was over $900.00 after I got a $100.00 deposit back. I do own a Speedy Glass franchise and I know we give good prices to U-Haul, It would have been nice to get a discount on my rental.

CHRIS AMELL 
Rating:
3.0

I did not go to thompson, so I cannot comment, although i have been at this location previously

virgil nathaniel 
Rating:
5.0

Customer did not leave a comment.

Rhea Munro 
Rating:
4.0

Peasant man, we were told we would get some monies back from the lady but the gentleman said there was nothing saying that. We just left it at that as we had had enough of it all by this point

Jacques St.Hilaire 
Rating:
5.0

Customer did not leave a comment.

brent kirkness 
Rating:
5.0

Customer did not leave a comment.

Narendra Patel 
Rating:
5.0

The vibe here is friendly and funny and relaxed.

JEREMY EPP 
Rating:
2.0

Wash the vehicle before hand. Uhaul head office should also give more than two days notice about the change in vehicle. I had booked a 15' truck two months in advance. I had to move with a 10' truck which is a considerable difference when moving across the country.

eric larocque 
Rating:
4.0

Customer did not leave a comment.

peter elias 
Rating:
5.0

All good. Helpful and professional. Great service.

kathleen barrett 
Rating:
3.0

Clean out truck for next person

Herbert W Armitage 
Rating:
4.0

Easy drop off. No issues!

Cameron Thackeray 
Rating:
5.0

The gentleman who helped me return my truck was incredibly kind and personable. Very fast, great experience!

Ellen Mills 
Rating:
4.0

Customer did not leave a comment.

viswanathan subban 
Rating:
5.0

Customer did not leave a comment.

Brendon Forrest 
Rating:
5.0

Customer did not leave a comment.

Kelvin Hykawy 
Rating:
2.0

Customer did not leave a comment.

margaret robinson 
No reviews have been submitted for this location.

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