Customer Reviews for Hart Trailer Sales
(U-Haul Neighborhood Dealer)

517 reviews

9889 Florida Blvd   Walker, LA 70785
(Hwy 190)

(225) 667-2658

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: 8 am–11 am
Special Operating Hours
  • 3/28/2024: 8:00 am - 1:30 pm
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(225) 667-2658

9889 Florida Blvd
Walker, LA 70785
(Hwy 190)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: 8 am–11 am
Special Operating Hours
  • 3/28/2024: 8:00 am - 1:30 pm
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Hart was great; however, the truck's battery was dead when I was about to pull out (after loading) and when I called Hart they had to tell me to call Uhaul Roadside Service. I was also questioned greatly about what I may have done to cause this, which was absolutely nothing. Since RSS would be 1.5 hours, I called a mechanic to jump me and took off. I was told the battery was bad. I called Hart and told to call RSS again. I wanted a new battery before a 61 year old female hit the road in a big truck to drive 650 miles. Anyways, I made it...thank God; however, when I finally made it and pulled into my off loading site, the battery died again. Another call to RSS. Jacksonville RSS was here quickly and all ended up well, but how frustrating to hit the road like this being concerned I would be stuck on the side of the road somewhere alone. The truck really does need a new battery after-all.

Terri Stone 
Rating:
3.0

Longer hours and or weekend availability.

Tommie Ruiz 
Rating:
5.0

Customer did not leave a comment.

Danniesa Hughes 
Rating:
5.0

Customer did not leave a comment.

TOMMY CASE 
Rating:
5.0

A1 service

george brumfield 
Rating:
5.0

Customer did not leave a comment.

William Persick 
Rating:
5.0

Thank you guys for being so patient. And you're really therefore and we really appreciate it thank you so much

Connie Reso 
Rating:
5.0

Customer did not leave a comment.

Kim Gaspard 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA BELL 
Rating:
5.0

Friendly staff

Hampton van Meter 
Rating:
5.0

Customer did not leave a comment.

Corinne Perez 
Rating:
3.0

I tried picking up my reservation twice and it wouldn't go through. When I called I was told there was a flash on my account, and they removed it without any comment on what it was. Since I reserved my rental before the day of, this could have been handled before I was standing on the side of the road with traffic blaring by and keeping my help waiting.

Matthew Bolda 
Rating:
2.0

Don't assume people opt in for insurance. I was never asked if I wanted it or not. And he was predijest that it was 2 women using a uhaul to move. I will never go there again because the truck he gave me was old and hard to open and close the back.

Tammy Longanecker 
Rating:
5.0

They were courteous, amicable, and helpful. Thank you!

Samuel Gibney 
Rating:
5.0

Customer did not leave a comment.

Kim Gaspard 
Rating:
5.0

Staff was very friendly and helpful. I've rented from this site several times in the past, and the equipment was always in good clean working condition.

Glenn Lemoine 
Rating:
5.0

Customer did not leave a comment.

Michael Stergiou 
Rating:
5.0

Customer did not leave a comment.

michelle guthrie 
Rating:
5.0

I did a evening drop off. Unfortunately thre hours are quite short as 7-3 but I was able to drop and go with 0 issues

Phillip Wallace 
Rating:
4.0

Customer did not leave a comment.

Glenn Lemoine 
Rating:
5.0

Customer did not leave a comment.

Gerald Mundell 
Rating:
2.0

Had a tire with a leak in it the guy said it was just low from sitting I had to put air in it every hr very disappointed I’ve always had great experiences with the U-Haul family and when I told him he didn’t offer a discount r anything

Noel Edwards 
Rating:
5.0

Customer did not leave a comment.

Richard Wilkinson 
Rating:
5.0

Customer did not leave a comment.

Jerry Powell 
Rating:
4.0

Customer did not leave a comment.

John Cobb 
Rating:
4.0

Customer did not leave a comment.

Hampton van Meter 
Rating:
5.0

Customer did not leave a comment.

joy Home 
Rating:
1.0

1. The rental was not clean at all. 2. The price I was told wasn't honored. I got charged way way to much more. 3. I would never send anyone to them EVER

lois landry 
Rating:
5.0

Customer did not leave a comment.

Clayton Strong 
Rating:
5.0

Customer did not leave a comment.

Clayton Strong 
Rating:
1.0

Terrible location and charged way more than what was supposed to be. Guy calculated the mileage wrong and won’t refund us our money. Filling a complaint online as well

Leche Gatlin 
Rating:
5.0

Customer did not leave a comment.

Toni Johnson 
Rating:
5.0

Customer did not leave a comment.

GARY MARANGE 
Rating:
5.0

Customer did not leave a comment.

Rhonda Champagne 
Rating:
5.0

Customer did not leave a comment.

Brandon Braun 
Rating:
5.0

Customer did not leave a comment.

Mark Bond 
Rating:
5.0

Customer did not leave a comment.

sondra thomas 
Rating:
5.0

Customer did not leave a comment.

Clayton Strong 
Rating:
5.0

Customer did not leave a comment.

Sierra Uthe 
Rating:
5.0

Customer did not leave a comment.

Barbara Ballardblount 
Rating:
5.0

Customer did not leave a comment.

kevin gleason 
Rating:
5.0

Customer did not leave a comment.

Justin May 
Rating:
4.0

Customer did not leave a comment.

Mark Marbry 
Rating:
5.0

Customer did not leave a comment.

effie fleming 
Rating:
5.0

Customer did not leave a comment.

Brian Attaway 
Rating:
5.0

Very easy after hours drop off instructions with plenty of space to maneuver and park my rental.

Patrick Baggerly 
Rating:
5.0

Customer did not leave a comment.

Douglas Mincin 
Rating:
5.0

Heater did not work in the truck. This resulted in long periods of defrost time and a very uncomfortable ride in northern states due to cold weather.

Matthew Ballard 
Rating:
5.0

Customer did not leave a comment.

Jill Pearl 
Rating:
5.0

Very friendly and helpful!

Monique Burdette 
Rating:
5.0

Customer did not leave a comment.

Jason Bennett 
Rating:
5.0

Nothing to be improved on. Our best U-haul experience yet. Will be renting again for our move. Thanks!

William Humble 
Rating:
5.0

Customer did not leave a comment.

Jason Bennett 
Rating:
5.0

Customer did not leave a comment.

Destiny Long 
Rating:
3.0

Customer did not leave a comment.

Annette Allison 
Rating:
4.0

Customer did not leave a comment.

Hugh Barton 
Rating:
5.0

Customer did not leave a comment.

Travis Smith 
Rating:
5.0

Great Customer Service

Matthew Lang 
Rating:
5.0

Customer did not leave a comment.

Rhonda Waters 
Rating:
5.0

Customer did not leave a comment.

Nathan Mizell 
Rating:
4.0

Customer did not leave a comment.

Jimson Nora 
Rating:
5.0

Customer did not leave a comment.

Earnest Perrin 
Rating:
2.0

The drop off experience was abysmal. Customer service wanted me to take it 30 minutes out of the way, and the self checkout process was impossible to complete because the login / account creation system threw errors and directed me to call support. I had to drop it off at the (original) location. When I arrived the manager was rude and short with me. No acknowledgement or eye contact. Basically told me to give him the key and leave. I get it, it was 10 minutes before closing, but it wasn’t my fault the system doesn’t work. Could at least be courteous.

Daniel Street 
Rating:
5.0

The dealer was understanding I will be going there and give a tip

Darlene Hansberry 
Rating:
3.0

Though the process was relatively okay, the van was disgusting upon arrival. There was less than a quarter of a tank when I got it, and the tire light stayed on throughout the duration of my trip.

Nicholas Lasher 
Rating:
5.0

Customer did not leave a comment.

David Jordan 
Rating:
5.0

HART Equipment made it very convenient for pick-up and drop off and they were great. The truck was very clean. Recommend this location anytime.

Corey Smith 
Rating:
5.0

Only issue was this location did not have the dolly I reserved

Todd Smith 
Rating:
5.0

Customer did not leave a comment.

Amira Beloney 
Rating:
5.0

Customer did not leave a comment.

Cynthia Gilette 
Rating:
5.0

Customer did not leave a comment.

Jason Furlong 
Rating:
5.0

Customer did not leave a comment.

James McKeithen 
Rating:
5.0

Customer did not leave a comment.

Eileen Creel 
Rating:
3.0

Keep up the great job you are doing.

Manuel S Perez 
Rating:
5.0

Customer did not leave a comment.

Richard Wilkinson 
Rating:
3.0

Lockbox #6 had an issue. Took us over 45 minutes to get the key

Marshall Miller 
Rating:
5.0

Customer did not leave a comment.

TRACY ADAMS 
Rating:
5.0

None

Louis Harrell 
Rating:
3.0

Closed on Sunday online drop off

James Hicks 
Rating:
5.0

Mr. Hart, owner of the business, greeted us at 8:00am. He checked my rental agreement to make sure I was dropping the trailer at the right location, and then told me that I could drop the trailer where I was parked. His UHAUL representative was not at work yet but would take care of the trailer when he arrived. I selected Hart Trailer Sales for the drop location because it was close to my destination and it opened at 8:00am.

Ronald Ellison 
Rating:
2.0

Called me to tell me he was shutting his business down because he, “had other plans” despite his business hours being posted until 4pm, so I had to drop everything to pick the truck up right then. He didn’t leave for another hour, even though he rushed me. I quoted myself 40 miles and finished my trip in 38. I got charged for 42 miles after the fact, even though I filled up the gas tank more than what I had gotten it with. It’s all small stuff but compared to other places I’ve rented from, I’m not renting there again.

Michele Ryburn 
Rating:
5.0

Customer did not leave a comment.

EDWARD GORDON 
Rating:
5.0

Customer did not leave a comment.

Josh Groce 
Rating:
5.0

Customer did not leave a comment.

Troy Patt 
Rating:
5.0

Customer did not leave a comment.

Kathie Chambers 
Rating:
5.0

Customer did not leave a comment.

Kathie Chambers 
Rating:
5.0

Customer did not leave a comment.

ALICIA HAMPTON 
Rating:
5.0

Customer did not leave a comment.

Brandon Boyette 
Rating:
5.0

Mr Hart and his father were great! Wonderful customer service.

DenhamSprings Main 
Rating:
5.0

All's good.

David Boeker 
Rating:
5.0

Customer did not leave a comment.

Colin Barleycorn 
Rating:
3.0

Customer did not leave a comment.

Teresa Fowler 
Rating:
5.0

Customer did not leave a comment.

Richard Stanley 
Rating:
1.0

The store appears to be permanently closed. There was a huge chain on the door and I had to online drop off. There was no notification of this and I expected someone to be there.

Stephanie Marion 
Rating:
4.0

Customer did not leave a comment.

Carl Westbrook 
Rating:
5.0

Customer did not leave a comment.

Brent Charbonnet 
Rating:
5.0

No recommendation, great job.

Victor Vidaurre 
Rating:
5.0

Mr. Ronnie and Hart trailers is always helpful and professional. I will only rent a uhaul from here now.

Brandon Anderson 
Rating:
3.0

Customer did not leave a comment.

Jeremy Hunt 
Rating:
5.0

The business was closed when we dropped off the truck.. The key drop was clearly marked and the parking lot was clear so parking the truck was easy.

Kathy Young 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top