Customer Reviews for Harrisville Sports & Feed
(U-Haul Neighborhood Dealer)

170 reviews

117 S State St   Harrisville, MI 48740

(989) 724-5165

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(989) 724-5165

117 S State St
Harrisville, MI 48740

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

GORDON KEMMERLING 
Rating:
4.0

Customer did not leave a comment.

James Philo 
Rating:
3.0

I appreciate that the original rental rate included 2 days of use but when the return day is due on a holiday in this case thanksgiving, and you charge me for an extra day, even though the location is closed and nobody's going to be renting a U-Haul trailer on Thanksgiving, and because I shouldn't have to get out of my pajamas to return the damn U-Haul on a holiday, I'll go out of my way next time to find another vendor.

Keith Sciacca 
Rating:
1.0

All lights were off except at front desk. It was so strong smoke in the building, from him smoking meat or fish that it burned my eyes. The guy gave me nothing in paperwork. And then I got an extra charge on my credit card for $291.50. I have no idea why. I only drove where I said and I told them I was going to return it on the day I returned it, at the time I was supposed to pick it up.

Nancy Gleason 
Rating:
1.0

Very dirty and no room to park. Scammers

Ashton Goeve 
Rating:
5.0

Customer did not leave a comment.

Sue Oldani 
Rating:
5.0

Customer did not leave a comment.

RICHARD MARK SMITH 
Rating:
4.0

Staff were mostly unavailable but I was able to leave the equipment I rented without any problem. I was able to reach them by phone later and they said they'd contact me if there was any issue.

linda draper 
Rating:
5.0

Extremely helpful in coordinating reservation and pick-up of truck..

Gayle Janousek 
Rating:
5.0

Smooth drop off

John Fonger 
Rating:
5.0

Customer did not leave a comment.

Scott Koziol 
Rating:
5.0

Customer did not leave a comment.

GEORGE HENRY WALE 
Rating:
2.0

They were 1.5 hours late so cost me 1/2 day loss in traveling. Was told I would get a $50 refund from customer services

HECTOR Duarte 
Rating:
5.0

Jim was extremely helpful, and explained everything to us!!

JULIA NOWAK 
Rating:
5.0

Customer did not leave a comment.

Susan Oldani 
Rating:
3.0

Having the trailer at the reserved site would have been very helpful. I had to go 20 miles South to pick it up ?

Arnold Heller 
Rating:
5.0

Customer did not leave a comment.

Maureen Murray 
Rating:
1.0

Somebody needs to look over the equipment much closer and maintain the equipment a lot better the trailer was not in good shape at all flat tire dirty greasy was not happy especially going on a trip as long as the one I had

steve droope 
Rating:
5.0

Customer did not leave a comment.

James Pannecouk 
Rating:
5.0

Customer did not leave a comment.

BRIAN DOUGLAS POWELL 
Rating:
5.0

Customer did not leave a comment.

Loretta Powell 
Rating:
4.0

Customer did not leave a comment.

fairman bockhorst 
Rating:
1.0

The gentleman I had to deal with was absolutely beyond rude , he was offensive I will never step in that location again, not sure how that place stays open.

Todd Roddie 
Rating:
3.0

There is a uhaul location a mile from our house, yet we had to drive 20 miles to pick it up. So it cost $20 just to pick it up and return to the house where we were moving from and another $15 when we drove to return it. When I reserved the truck I reserved it from oscoda, not Harrisville. I don't mind picking it up at another location but $35 plus the gas just to pick it up and return it was ridiculous. When this happens, charges shouldn't start until we got back to oscoda as the move was local. This made our move more expensive than planned.

Cynthia Azbell 
Rating:
5.0

Customer did not leave a comment.

Donna Cochrane 
Rating:
5.0

Customer did not leave a comment.

Joseph Romo 
Rating:
4.0

Customer did not leave a comment.

Frank Willyard 
Rating:
4.0

Customer did not leave a comment.

Juan Hernandez Jarro 
Rating:
5.0

Customer did not leave a comment.

Kristie Nelson 
Rating:
4.0

Customer did not leave a comment.

Bryan Picken 
Rating:
5.0

Thank you and keep up the excellent work Sir!

Aaron Powell 
Rating:
5.0

Customer did not leave a comment.

Robert Pavelich 
Rating:
1.0

Don't blame them for previous damages that were already on the truck itself.

Charles Ruehs 
Rating:
5.0

Customer did not leave a comment.

Sue Oldani 
Rating:
3.0

Customer did not leave a comment.

Larry King 
Rating:
5.0

Customer did not leave a comment.

Sydney Bitter 
Rating:
4.0

Customer did not leave a comment.

Joe Deppe 
Rating:
5.0

Customer did not leave a comment.

Aaron Powell 
Rating:
5.0

Very nice and helpful staff

Melissa Zawada 
Rating:
5.0

Smooth transfer and drop off. No waiting. Good service. Appreciated the quick email receipt.

Steven Homan 
Rating:
5.0

Customer did not leave a comment.

Paul Niemiec 
Rating:
5.0

Customer did not leave a comment.

wesley sanders 
Rating:
5.0

Make One Way more affordable

Alex Somerville 
Rating:
4.0

Customer did not leave a comment.

Robert Cucco 
Rating:
5.0

Customer did not leave a comment.

david brothers 
Rating:
4.0

truck was ready as advertised and pickup app worked great

James Page 
Rating:
5.0

Customer did not leave a comment.

harrisville spor 
Rating:
4.0

The front desk rep didn't use the information already set from the online setup and almost charged an additional $300 than the quote. However, it was easily caught and changed. He also was there during a snow storm. Very appreciated.

ERIK KENNETH ANDERSON 
Rating:
5.0

Customer did not leave a comment.

BRIANDOUGLAS POWELL 
Rating:
5.0

Customer did not leave a comment.

James Pascoe 
Rating:
5.0

Check in was very easy and the owner was very helpful!,,

Bruce Standfest 
Rating:
5.0

Customer did not leave a comment.

BRUCE RUSSELL STANDFEST 
Rating:
5.0

He was even open Christmas Eve to return the truck.

BRUCE RUSSELL STANDFEST 
Rating:
5.0

Service was great. Internet was down but we were still able to work through pick-up.

Quentin McNichols 
Rating:
1.0

Key drop off box was insecure - anyone could have grabbed the keys after drop off

STEPHEN R PRUE 
Rating:
3.0

Put tongue Jack on 6x12 trailer. Rediculous that they don’t have them!

WILLIAM DEAN RYCKMAN 
Rating:
5.0

Customer did not leave a comment.

SCOTT TAYLOR BINFORD 
Rating:
5.0

See other comment box.

John Keane 
Rating:
4.0

Customer did not leave a comment.

KEVIN MARKESBERY 
Rating:
2.0

Not only was the pickup location slow, the website is terrible. We reserved a truck and transport through the website then 2 days before pickup date a rep calls from u-haul saying we have to drive 45mins south to get the equipment because the location we requested does not have the equipment. Drove to the location we requested less than a mile from the house and there was the equipment we requested. Talked to them and they said it was available. U-haul website said it was not available and still have to drive 45 mins south. The Rep at the original location next to the house was able to change our reservation back to the way we originally had it. There is a huge disconnect between the locations and the website. Then when we went to pick it up there were 2 reservations. Biggest pain in the but. Mainly the website.

RICHARD WILLIAM FRANKLIN 
Rating:
4.0

Customer did not leave a comment.

Mark Messer 
Rating:
3.0

Customer did not leave a comment.

JOSEPH DREW 
Rating:
4.0

Customer did not leave a comment.

BETH ANN GORMAN 
Rating:
5.0

Put cruise control in your trucks.

EDWARD PAUL CHRUMKA 
Rating:
3.0

I am very disappointed with the U-Haul app & website, the fact that a VIP credit needed to be re-applied, and the turn in process. Overall, I give U-Haul a "D" based on a lousy customer experience.

ANDREW WOOMER 
Rating:
5.0

Customer did not leave a comment.

Kevin Coulson 
Rating:
5.0

Customer did not leave a comment.

DIANE OSGOOD 
Rating:
4.0

Customer did not leave a comment.

Clara Brown 
Rating:
2.0

Return time was not mentioned during pickup, we were charged an extra day

james cabalum 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA DIANE JEVONS 
Rating:
3.0

There was no one at the site when I returned the trailer. It was during normal business hours.

Quentin Mcnichols 
Rating:
5.0

Customer did not leave a comment.

Sue Oldani 
Rating:
3.0

Just told me where to put the trailer. I backed in and unhooked myself. A week later I was called because they did not know I dropped off the trailer the day after I rented it. Bad communication.

CHARLES JOSEPH ADAMS 
Rating:
3.0

Customer did not leave a comment.

TONI LUCIA STUMPO 
Rating:
5.0

How about a big titted blonde waiting to kiss me

ALEXANDER GEORGE SOMERVILLE 
Rating:
5.0

Customer did not leave a comment.

BRENT NELSON ELLER 
Rating:
5.0

Customer did not leave a comment.

Justin Zielinski 
Rating:
4.0

Customer did not leave a comment.

JAIME TAPIA-ALMERAYA 
Rating:
4.0

Customer did not leave a comment.

GEORGE PROCUNIER 
Rating:
4.0

Customer did not leave a comment.

Tari Barner 
Rating:
5.0

Customer did not leave a comment.

JOHN STAPEL BLAKEMORE 
Rating:
5.0

Not for next customer. But for repeat...... have system remember info. Will save on reloading it. Time after time

MARK RANDALL MEADE 
Rating:
5.0

Customer did not leave a comment.

harrisville spor feed 
Rating:
3.0

Customer did not leave a comment.

DALE ROBERT JOB 
Rating:
3.0

I was greeted promptly when I pulled in and drop off was a breeze.

Dale R Job 
Rating:
3.0

Customer did not leave a comment.

Susan Langlois 
Rating:
4.0

Customer did not leave a comment.

elwin pardee 
Rating:
5.0

Customer did not leave a comment.

JOSEPH RAYMOND MICHALSKI 
Rating:
5.0

One tire was flat. We had to return and payed an extra day. But they did fix the tire right away.

SCOTT ALLEN HAGER 
Rating:
2.0

Would have been nice for someone to come out of the building and help get the trailer off the hitch, instead of having a husband and wife in their seventies doing it on their own.. very poor customer service!!!

JOHN RODANHISLER 
Rating:
5.0

Customer did not leave a comment.

Larry Garrett 
Rating:
3.0

Friendly enough, easy enough process, helped with hook-ups, but never received e-mail/contract, returned trailer 24+ hours early as I assumed a 24 hour rental.

boyden davis 
Rating:
4.0

Very easy to drop off at this location.

Joel Mikazes 
Rating:
1.0

The representative had a piss poor attitude, made many verbal statements about not wanting toassist us in our rental and became hostle when asked about renting a car dolly because he would have to reatart the contract that wasnt completed. Called my wife a bitch for her calling him out for his poor attitude. Lied saying he didnt charge our account 3 times untill he was shown the transaction email telling us to leave without the equipment we paid for. Was given no drop off instructions except a location and a date leading to being charged an additional day for equipment we turned in.

Christopher Clayton 
Rating:
5.0

Customer did not leave a comment.

Clyde Kimball 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA CONWAY 
Rating:
5.0

Customer did not leave a comment.

Kelly McCuan 
Rating:
3.0

Customer did not leave a comment.

PATRICK THOMAS DEAN 
Rating:
5.0

We were in and out within ten minutes. Service was commendable!

June Lothamer 
Rating:
3.0

Business hours were incorrect. Nobody present during drop-off.

Edward chrumka 
No reviews have been submitted for this location.

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