Customer Reviews for T&F Towing And Recovery Inc
(U-Haul Neighborhood Dealer)

39 reviews

9331 Seward Rd Ste C   Fairfield, OH 45014

(513) 275-4523

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 6/30/2024: Closed
  • 7/4/2024: Closed
  • 7/7/2024: Closed
  • 8/1/2024: Closed
  • 8/2/2024: Closed
  • 8/3/2024: Closed
  • 8/4/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(513) 275-4523

9331 Seward Rd Ste C
Fairfield, OH 45014

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 6/30/2024: Closed
  • 7/4/2024: Closed
  • 7/7/2024: Closed
  • 8/1/2024: Closed
  • 8/2/2024: Closed
  • 8/3/2024: Closed
  • 8/4/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert Grubbs 
Rating:
5.0

Work with mfg to get better more fuel efficient trucks

Lee Munger 
Rating:
5.0

Customer did not leave a comment.

dawn mckay 
Rating:
5.0

The owner of this location was an awesome guy to work with.

Shane Bennett 
Rating:
5.0

Customer did not leave a comment.

FRANK TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Josheph Schemmel 
Rating:
1.0

Not charging them for something they didn't want.

Meagan Bodiford 
Rating:
5.0

Service was excellent. I needed a truck on short notice, because of failed reservation elsewhere. The internet directed me to two closed locations before I was able to find this one.

CARL BROUGHTON 
Rating:
3.0

Make sure vehicle is parked in the same location that is sent to the customer. It would help to save time and avoid frustration and confusion.

Kayla Brown 
Rating:
5.0

I couldn't find your office right of way, hidden by the limo business in front and parked trucks in front of door but that's just me. Also had a hard time putting the right amount of gas in afterwards, ended up putting too much in. But everything else was smooth. Thanks.

Gwyne DeSalvo 
Rating:
5.0

Customer did not leave a comment.

jeffery martin 
Rating:
3.0

I ordered a dolly, but the dolly was not in the vehicle when we picked it up. Since it was a Saturday, the office wasn’t open, so we just had to proceed to move furniture without a dolly, which was frustrating.

Corinne Dorst 
Rating:
2.0

The suggested truck was in the return lot. The keys in the lock box were for a different truck which ended up having 3/4 tank of gas. The location was like a riddle as to where and how to find the keys or truck. Wasted about an hour trying to figure things out. Even though we had the wrong truck, it was the right size and things worked out fine.

Donald Fox 
Rating:
3.0

No one onsite when I dropped off the vehicle on Sunday at 1:27 PM.

Jeffrey Sellers 
Rating:
5.0

Customer did not leave a comment.

Laxmi Kharel 
Rating:
5.0

1. The place is good, and I always have a good experience there. I have never had a problem there once, and I have rented from there multiple times. I will always go back there, and yes I would definitely recommend renting there for anybody, easily. thank you, Joshua

Joshua Sackenheim 
Rating:
3.0

It was part of a junk yard…

Denise Hassan 
Rating:
3.0

Dropped off after hours.

Rachael Sizemore 
Rating:
5.0

Customer did not leave a comment.

Douglas Frank 
Rating:
3.0

Customer did not leave a comment.

Jonah Anderson 
Rating:
3.0

Customer did not leave a comment.

Monty Benjamin 
Rating:
1.0

Beware do not use they charged $800 cleaning fee and would not give it back Just laughed at us. Do not rent from these guys

JOHN BLAND 
Rating:
5.0

Customer did not leave a comment.

Marshar Richards 
Rating:
5.0

I really liked these guys. They are very friendly, accommodating, and efficient. These guys are hard workers and I highly recommend them.

James Murdock 
Rating:
4.0

T & F Towing has a fantastic family. All are very knowledgeable about your products. I will use them again.

Tonya Larkin 
Rating:
4.0

Customer did not leave a comment.

Emily Rand 
Rating:
3.0

people were not at the facility when I dropped off trailer

Juan Silva 
Rating:
5.0

Customer Service was great and very friendly not to mention price was great !

Sunella Hunter 
Rating:
4.0

Customer did not leave a comment.

Tracy Stringer 
Rating:
3.0

Truck was still dirty ...I only requested an appliance dolly but was also charged for a regular dolly....and to return it was really hard ....the link wouldn't work for almost 20 minutes

Hope Chappelear 
Rating:
5.0

1. Everything went smooth. It is a very good location. They are very easy to work with, and had no problems. Thank you very much, Joshua

Joshua Sackenheim 
Rating:
3.0

Customer did not leave a comment.

Mycah Smith 
Rating:
5.0

Customer did not leave a comment.

marian austin 
Rating:
1.0

I wasn’t informed the location would be closed when I picked up. No one told me I had to check in online. The app malfunctioned and never gave me a code. I spent 45 minutes trying to get help. Once I got the key I found there was no appliance dolly that I paid for and confirmed twice in advance. There was also no ramp up to the truck. No straps, literally nothing in the truck. The experience could not have been worse. 0/10. Would not recommend.

WILLIAM NEWELL 
Rating:
3.0

Customer did not leave a comment.

John Walker 
Rating:
3.0

Customer did not leave a comment.

Kim Wanstrath 
Rating:
5.0

Frank was very helpful. Assisted me in hooking everything up and loaned me his own 7-Flat plug

EARL HUNLEY 
Rating:
5.0

Customer did not leave a comment.

Pippa Anderson 
Rating:
1.0

Customer did not leave a comment.

Janet Leal 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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