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Robert Grubbs
Customer Reviews for T&F Towing And Recovery Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Work with mfg to get better more fuel efficient trucks
Lee MungerThe owner of this location was an awesome guy to work with.
Shane BennettNot charging them for something they didn't want.
Meagan BodifordService was excellent. I needed a truck on short notice, because of failed reservation elsewhere. The internet directed me to two closed locations before I was able to find this one.
CARL BROUGHTONMake sure vehicle is parked in the same location that is sent to the customer. It would help to save time and avoid frustration and confusion.
Kayla BrownI couldn't find your office right of way, hidden by the limo business in front and parked trucks in front of door but that's just me. Also had a hard time putting the right amount of gas in afterwards, ended up putting too much in. But everything else was smooth. Thanks.
Gwyne DeSalvoI ordered a dolly, but the dolly was not in the vehicle when we picked it up. Since it was a Saturday, the office wasn’t open, so we just had to proceed to move furniture without a dolly, which was frustrating.
Corinne DorstThe suggested truck was in the return lot. The keys in the lock box were for a different truck which ended up having 3/4 tank of gas. The location was like a riddle as to where and how to find the keys or truck. Wasted about an hour trying to figure things out. Even though we had the wrong truck, it was the right size and things worked out fine.
Donald FoxNo one onsite when I dropped off the vehicle on Sunday at 1:27 PM.
Jeffrey Sellers1. The place is good, and I always have a good experience there. I have never had a problem there once, and I have rented from there multiple times. I will always go back there, and yes I would definitely recommend renting there for anybody, easily. thank you, Joshua
Joshua SackenheimIt was part of a junk yard…
Denise HassanDropped off after hours.
Rachael SizemoreBeware do not use they charged $800 cleaning fee and would not give it back Just laughed at us. Do not rent from these guys
JOHN BLANDI really liked these guys. They are very friendly, accommodating, and efficient. These guys are hard workers and I highly recommend them.
James MurdockT & F Towing has a fantastic family. All are very knowledgeable about your products. I will use them again.
Tonya Larkinpeople were not at the facility when I dropped off trailer
Juan SilvaCustomer Service was great and very friendly not to mention price was great !
Sunella HunterTruck was still dirty ...I only requested an appliance dolly but was also charged for a regular dolly....and to return it was really hard ....the link wouldn't work for almost 20 minutes
Hope Chappelear1. Everything went smooth. It is a very good location. They are very easy to work with, and had no problems. Thank you very much, Joshua
Joshua SackenheimI wasn’t informed the location would be closed when I picked up. No one told me I had to check in online. The app malfunctioned and never gave me a code. I spent 45 minutes trying to get help. Once I got the key I found there was no appliance dolly that I paid for and confirmed twice in advance. There was also no ramp up to the truck. No straps, literally nothing in the truck. The experience could not have been worse. 0/10. Would not recommend.
WILLIAM NEWELLFrank was very helpful. Assisted me in hooking everything up and loaned me his own 7-Flat plug
EARL HUNLEY