Customer Reviews for Hamilton Self Storage Horn Lake
(U-Haul Neighborhood Dealer)

99 reviews

2512 Goodman Rd W   Horn Lake, MS 38637

(662) 655-0760

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(662) 655-0760

2512 Goodman Rd W
Horn Lake, MS 38637

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dysheria Hardiman 
Rating:
5.0

Good staff Adam is really cool. The lady is really nice.

James Cunningham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chandraleka Cobb 
Rating:
3.0

Clean vehicles and well maintained trucks.

Chandel Bell 
Rating:
4.0

Truck was dirt half the equipment not available but the did go out of there way to nite everything else and it made a difference to me, I would go back seemed to be due to short staffing

Adam Salinas 
Rating:
5.0

The service was great and helped in all ways to get the best job done

Tommy George 
Rating:
5.0

Keep up the good work

Kenneth Harvey 
Rating:
4.0

Customer did not leave a comment.

Tina Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Williams 
Rating:
5.0

Customer did not leave a comment.

Robert Lester 
Rating:
4.0

My only complaint is the spiders, stink bugs, and rats in my storage. Upon moving, I had rat poop and insects in my belongings. There was a mouse trap outside my unit but it didn’t seem to help.

Samantha Liggins  |  Overall Experience 
Rating:
5.0

In this location it’s fine just the way it is and the customer service was great also.

Brinda Gordon 
Rating:
4.0

My storage unit had a Real bad mice problem , droppings everywhere

Marilyn Wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felecia Harvey 
Rating:
5.0

I would love to give a shout out for your lady’s at the McCracken rd location for her help to

john harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Torrance Robinson 
Rating:
5.0

Nothing there was great service and great business

Javarious Taylor 
Rating:
2.0

Trick used need to be checken out. Engineering Light was on from start to finish. Burned too much fuel. Had to put Gas in it before using it.

anna wiggins 
Rating:
5.0

Hire more people like Ms Monica...

Gregory Shields 
Rating:
5.0

Customer did not leave a comment.

Gayle Priddy 
Rating:
3.0

Bugs inside my boxes but I now it was not a cooled unit overall good place to store your items

Naquita Harris  |  Overall Experience 
Rating:
4.0

There was a hole in the ceiling of my unit and evidence of rodents but I had no issues while using the unit and the process was easy and everyone I was in contact with was friendly - I would use this facility again if needed

Teena Cory  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie Carter III 
Rating:
5.0

Customer did not leave a comment.

Lauren Bishop 
Rating:
5.0

The salesperson was awesome. She was super nice, down to earth, and explained everything. I highly recommend this location.

MARY LAWRENCE 
Rating:
5.0

Customer did not leave a comment.

Michael Pang 
Rating:
4.0

Nothing as far as the store and customer service goes. I do think it is ridiculous that you have to pay a flat rate price for travel. I picked up my uhaul Saturday and dropped it off Sunday in a different state and still had to pay well over 300 dollars for price and additional miles. That is absolutely insane for a one day use and less than 600 miles was used.

Tiveria Walton 
Rating:
3.0

The location was fine, but the experience was terrible - not the location's fault, but U-Haul as a company's fault. Use standard 2" receiver hitches on your frickin trucks. This weekend turned into a nightmare because your stupid truck was incompatible with my trailer's tongue. The flange around the connecter was about 1/4" too wide to slide between your bumper and the ball. If I could have used my own hitch in a standard receiver, it would've worked fine.

Early Ehlinger 
Rating:
5.0

Great service

Anita Gibson 
Rating:
5.0

Customer did not leave a comment.

Drew Billings 
Rating:
5.0

Monica was very nice and very helpful and always professional with me and went above and beyond her job

Karen Tasker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Micaiah Howard 
Rating:
5.0

The lady there was very kind and friendly.

Clinton Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Waldrop 
Rating:
5.0

Customer did not leave a comment.

Latoya Jones 
Rating:
5.0

Customer did not leave a comment.

chriss JONES 
Rating:
5.0

They were very friendly went over everything in detail explained everything I felt like there was no questions that weren’t answered!

BRENDA GRIFFIN 
Rating:
5.0

N/A

london scott jr. 
Rating:
5.0

My only problem was t he Rodents that got in there and dedicated all on some of my belongings. Oh!! and there were dirt Doberman nest all against the wall.

Mark Echols  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juthamard Kitpowsong 
Rating:
5.0

My experience at this Hamilton Storage was amazing, my issues were with Uhaul. They gave me the run around for over 2-hours and the customer service representative wasn't helpful.

Seneca Berry 
Rating:
5.0

Everyone was friendly and helpful every time I called or stopped by - the facility was clean and well maintained - they appear to do an excellent job of the security of their facility- I would use them again

Teena Cory  |  Overall Experience 
Rating:
5.0

All of my items were damaged & this was totally unacceptable.

Adrienne Brown-Whalen  |  Overall Experience 
Rating:
4.0

Location to rent from moved from 1 mile away to 26 miles away on the day before rental.

John Newsom 
Rating:
5.0

Customer did not leave a comment.

Juan G Restrepo 
Rating:
5.0

Customer did not leave a comment.

Cordero Peterson 
Rating:
5.0

Customer did not leave a comment.

Kyler Ohl 
Rating:
5.0

Ms. Monica made renting a U-haul for my move very easy.

Kerri Strickland 
Rating:
1.0

Customer did not leave a comment.

Pamela Maybell 
Rating:
4.0

Customer did not leave a comment.

ROBERT WEAVER 
Rating:
5.0

Nothing for now. Thanks

DHEERAJ KONATHAM 
Rating:
5.0

Customer did not leave a comment.

ISIAH JEFFRIES  |  Overall Experience 
Rating:
5.0

The lady was nice

LARISSA CARMON 
Rating:
5.0

Customer did not leave a comment.

Tina PATRICK  |  Overall Experience 
Rating:
5.0

It was clean to the eye but they have messed up ceilings & they are taped with silver tape. The turds from the rats are huge. I used the facility for 9 months and when I finally moved out I had to toss my mattresses, boxsprings, & living room furniture because the taped up ceiling fell through. All in all it wasn't tampered with but my furniture though.

Twanda Cobb  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

carl cooney 
Rating:
5.0

Customer did not leave a comment.

Michael Craft  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian FOREST  |  Overall Experience 
Rating:
5.0

I will definitely recommend y'all. The staff were AWESOME, and I appreciate a kind soal Cynthia Carpenter

Cynthia Carpenter  |  Overall Experience 
Rating:
5.0

Everything was awesome

Gerald Moore 
Rating:
5.0

Customer did not leave a comment.

Pamela Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol Bailey  |  Overall Experience 
Rating:
5.0

EVERYTHING WAS PERFECT

Terran King 
Rating:
3.0

Clean out the storage unit. The staff was very nice.

Tomario Stamps 
Rating:
5.0

Customer did not leave a comment.

Reginald Kessler 
Rating:
5.0

Everything was good nice storage

Corik Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lashanda Jones 
Rating:
5.0

This facility had a break in. Staff did not alert me until four days later that my unit had been broken into. I would not recommend U-Haul facilities to any of my friends.

Prentiss Mitchell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chaela Toole 
Rating:
5.0

Customer did not leave a comment.

Diane Randle 
Rating:
5.0

Customer did not leave a comment.

Jeremy Cruse 
Rating:
5.0

Customer did not leave a comment.

Khalil Castal 
Rating:
1.0

They were closed before drop off time. I dropped the truck on time and left the key and contract. The next day I was charged extra day rental

Tammy Raburn 
Rating:
5.0

Customer did not leave a comment.

Cassandra Tarver 
Rating:
5.0

Customer did not leave a comment.

Deborah Knowles 
Rating:
5.0

I reserves a haul with Bullfrog Mart. I had a reservation number but no uhaul. The lady at the store was very rude. By that time, I recently fed a call from uhaul telling me a truck was available at Hamilton. That type of service five Uhaul a bad name. Hamilton was a pleasure to do business but Bullfrog Mart was the PITS.

Barbara Hulette 
Rating:
5.0

Customer did not leave a comment.

BRAD AYCOCK 
Rating:
5.0

Customer did not leave a comment.

FAYE KELLY 
Rating:
4.0

Customer did not leave a comment.

Timesa Battle 
Rating:
3.0

Hard to find. I passed it twice

frederick westbrooks 
Rating:
5.0

Customer did not leave a comment.

michael glass 
Rating:
2.0

The inside of the cab was filthy, has grass stuck to the inside of the passenger fender. Can see when the door is open. In the cab was a empty drink bottle, a drink cup lid, a crayon, I left a bag of what I found in the truck so you could see what was in there. Plus the floor was filthy.

Walter Lichau 
Rating:
5.0

He was great

Rachel Gilleylen 
Rating:
5.0

Customer did not leave a comment.

Serena Jones 
Rating:
1.0

Customer did not leave a comment.

Dominque Beverly 
Rating:
4.0

Customer did not leave a comment.

William Mosley 
Rating:
1.0

Customer did not leave a comment.

BARBARA BUCKINGHAM 
Rating:
3.0

Customer did not leave a comment.

Shaheed Mustafa 
Rating:
4.0

N/A

ERICA HENDERSON 
Rating:
3.0

Customer did not leave a comment.

KANEDRA MARTIN 
Rating:
5.0

Customer did not leave a comment.

ANTHONY BOYD 
Rating:
4.0

Customer did not leave a comment.

Jennifer Landrum 
Rating:
1.0

The u haul I rented was very nasty and not cleaned. Inside the cab had a very bad oder, I had to drive with my Windows down. The back of the u haul was as bad as the front, trash all over the place. Bugs and food dropping all over the cab of the truck.

Freddie Baker 
Rating:
4.0

To improve my next rental U Haul should refund some money if you do not use all the miles and all the days. It is expensive enough. I did not need the truck for 4 days.

SHARON HARRIS 
Rating:
5.0

The truck was new-ish and it ran very good. The staff at Hamilton was very friendly and cooperative. This was my best U-Haul experience ever. No issue, day went great, truck was just right for my needs.

David Ablestein 
Rating:
3.0

Customer did not leave a comment.

JACKIE JIMENEZ 
Rating:
4.0

Everything went fine except the internet was so slow it took awile to get processed.

LINDA RAGSDALE 
Rating:
5.0

The service was quick and professional!! Adam and Alisa are great!!

SHAWNA HUGONNETT 
Rating:
2.0

Truck was clean . But had mechanical issues. Wish it was nasty & dirty. & ran good. Thought it was gonna stop n route. But I made it. That truck should NEVER been allowed to be a rental . May have been a minor issue. But who needs issues on the interstate!

willie c jones 
No reviews have been submitted for this location.

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