Great trucks and good customer service
Jason A
Customer Reviews for PB 500 LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The service was great and I really appreciate the effort your associate has given. The next customer will be proud.
Delroy MGood people, excellent service
WILKENS BAttendant was very courteous!
Edouard DBe carefull at this location! They tried to overcharge me for the mileage driven. But I took pictures of the odometer when I picked it up. I will never go back to this place again!!!
Arthur VGreat service
Jason AVery helpful staff. I had a hard time trying to make a reservation and the staff was able to help me and was able to get me into a truck last minute
Jeremy CEverything was perfect great location great people
Steven PThe plastic fenders were bent and broken on that 2-wheel car hauler trailer, so I took pictures of that before I left with the trailer. It was OK and did work just fine. The staff were very nice and friendly there! I will be back again to that location again if I ever need another trailer rental.
Nick BVery nice and informative about the neighborhood
Alexander RThe customer service was awesome! This is how you do it!! I had a hectic day but the service I received made it so much better. EXCELLENT JOB!!
Rekeisha CLove the people and the location
Jason AYes ver conviene location and good customer service
Osmedin RGreat customer service highly recommend.
Joshua TThe person at this location was very friendly and great to work with!
Thomas SBetter communication. Inform customers if any issues come up with rental.
Phoebe LThis location was great service was awesome everyone was very friendly and everything was accurate definitely will do it again
Stalin RLove these guys great company
Jason ANothing.
Marie TThe location manager was super awesome and helped make sure that we got what we needed. The truck was clean and well maintained.
Sara GGreat customer service
Jason AOwner of this location was very helpful and friendly
Jamie CVery clean place, Cynthia was very helpful with my rental, will use this location again.
Jessica BI received great customer service and was able to accommodate all my changes with short notice… Thank you so much for everything… Will definitely be using again
Tryphena SVery convient location to the west of Palm Bay FL and the north and south area of the location
edwin vEverything was perfect
Marie FThey were very friendly and prompt to get things done. Great customer service and I look forward to working with them again
Mark HCommunication with the owners was excellent. The vehicle was in exemplary condition. I would highly recommend using them, and I will be using them again also. Their customer service could not have been better.
Leisa MMy reservation was in a place that didn't have a working truck, never got a call to tell me this. Went looking for another place and it took 40 minutes to get processed. It made my day awful since I had to rush through getting my things out of the old place😕 was not happy
Maria ANone
juan rGreat help and service and clean and new cargo van.
Deborah CIt was quick and easy to rent a uhaul. The staff was really helpful.
William PNothing! This location was extremely nice and organized!
Joseph FThis location will now be our go to for all of our rental needs in Palm Bay.
David APB-500 is excellent in everything renting trucks, help customer with best service. Cynthia gets you in and out in minutes for your uhual rentals. I highly recommend this place for anyone. Great service and owner and staff is very friendly. Will take time to explain your equipment and insurance police. I will definitely come back to this location for any future Kobe's or anything I need to rent a truck.
Marie FA+ such a great company. I highly recommend them for any of their services. I moved on a Saturday and they were very accommodating! Thanx again and happy new year!
Michael GGreat customer service, friendly staff, educated me on use of equipment, will definitely use them again
Nicole TThe owner/manager very helpful.
Kenneth FNothing. Customer service was exceptional very family oriented
Glenn MVery friendly and helpful
David NU-Haul charged 10.64 for extra mile when the week before I did the same exactly trip and they didn’t charge me.Better to rent per mile than per day way cheaper
JOEL FExcellent vehicle, clean, well maintained and reliable for my needs. Very friendly staff and an overall awesome experience. Very satisfied customer.
Samuel WVery nice, personable, and very efficient. Thank you so much!!!
Rebecca DPhenomenal customer service & experience. Highly recommend this location. Will definitely send over anyone who I know will need a Uhaul rental in the future. Thanks again for everything!
Nathaly SNice to do business. All very helpful. Will come back.
Fritz JI can't find a thing to say. The vehicle was in excellent condition. Customer service at this location was top class. They helped me get great value for my rental. Very nice people to do business with.
JEROME SThe attention was wonderful, and the representative Cynthia helped me a lot. I recommend this location if you want a good service.
Jose PVery nice and friendly people. They understand your needs and do their best to accommodate them. Great location as well!
Donna HThis was our second time renting a van here. Very clean and new. Love the location and it's a quick in and out process. Owners are eager to please with excellent service. Highly recommended.
Scott BSell moving supplies. It's a new location and working on servicing the market. This location will do great here
edwin vThe owners were fantastic would definitely use them again.
Chris SCynthia was wonderful great customer service I appreciated everything she did for us will be back again thank you!
LUISANGEL MCynthia is awesome. The Van was clean and perfect. Smaller location like this gives better service.
Tony TCynthia was just a pleasure to work with. My rental of a U-Truck could not have been better. I highly recommend this location.
GEORGE SBut at Uhaul store locally. Staff will take care of you. Great for military moving in or out of state.
Vincent BThe staff at PB 500, highly knowledgeable, very helpful, super nice, incredibly kind, and extremely professional. The entire process was super smooth and went down without a problem. Cynthia truly made this the best Uhaul experience I've had to date. I will certainly rent from this location again for all my future van, truck, trailer, and equipment needs.
Josue CThe worse experience renting a truck ever
MIGUEL O