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COURTNEY H.
Customer Reviews for Winnsboro Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was good and your customer service was good. I will rent from you again and will tell my friends about you services.
DOROTHY J.The trailer rental experience I had, in picking up and dropping off, was actually The BEST customer service I've ever recieved, "anywhere, for anything" in all my 54 yrs of living. Kim is not only professional, respectful and knowledgeable, but she's the rare breed of a customer service representative, who actually cares about her customers needs, and what they might be facing. Whether it's an uncertain move, or what kind of blocks your storage building is gona need. She actually takes the time to show she cares.. I not only give Winnsboro Storage a 5 starâï¸ thumbs up👍 and will be recommending from now on, to everyone, everywhere, but I also hope she gets promoted and raised to a standard where she belongs. And that's at the top o' the ladder! It may sound cliche, but life would be a much better place, with more Kim's in the world. Thank You, Uhaul and Winnsboro Storage, for having such an excellent representative âï¸âï¸âï¸âï¸âï¸
Bernard S.We dropped off on the weekend, left the key in the drop off box.
Jeffrey W.Nobody was there or would come in to recieve our trailer. *However, your phone representative, Jay, helped tremendously. Without his help over the phone to drop and leave the trailer, it simply wouldn't have been possible for a non-tech savvy person like myself. Over-all, I'll still recommend yal, because of Jay, and especially the man who rented us the trailer in Muskogee, Ok. They both deserve a promotion if it was up to me.
Bernard S.Excellent service… Thank you
Desherman P.Get the service person to learn better English
yvonne L.Very courteous and professional
yvonne L.Great experience.
Phillips L.Very good service. Always very polite and courteous .
Darrell T.Our rep was very helpful and super easy to work with. Thank you !!
PAM G.Kim is a awesome worker,she's a nice person and she does her job well.
KELVIN A.Service was fast and friendly....
KELLY B.Did an awesome job!! Thanks for everything !
MICHELLE N.Not a thing
Christopher J.Staff very friendly and accommodating. Was in and out in a matter of minutes.
JESSE P.Nothing!!
mandy G.Kimberly, the location manager, is an absolute angel. She went above and beyond to ensure all of my UHAUL needs were perfectly attended. Customer service of the year award is due.
Summer B.The service was perfect
SKYLER M.One of the tires had separated and had to be replaced on my way home.
Kevin R.The only thing I could see to improve on is some kind of jack or lift to make it easier for the Uhaul rep to hook the trailer to the vehicle. Ms. Kim lifted the tongue of the dual wheel enclosed trailer and held it up while I backed up to it. If I had known what she had to do I would've picked it up while she backed up my truck. Not saying she didn't do a good job, but with some type of lifted equipment would be helpful. Kim did an excellent job with Everything. Definitely will be using them again.
BUBBA B.