Customer Reviews for Great Spaces 4 U
(U-Haul Neighborhood Dealer)

225 reviews

901 N Park Ave   Herrin, IL 62948

(618) 942-3452

Office Hours

  • Mon: Closed
  • Tue-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(618) 942-3452

901 N Park Ave
Herrin, IL 62948

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

todd Feldick 
Rating:
5.0

Always friendly and helpful at this location

Dan Proctor 
Rating:
5.0

Customer did not leave a comment.

Scott Sheffer 
Rating:
5.0

Richie is excellent. Many locations around here don't maintain their businesses well. They have signs up, but no one's home! Richie's the opposite. He got us exactly what we needed, and was forthright and efficient in doing so. We will be returning next week to finish our storage project. I would only suggest it's somehow made better known to area locals that this location is actively operating, so that other customers can experience his great service.

shane taylor 
Rating:
5.0

Customer did not leave a comment.

saxton kienath 
Rating:
5.0

Customer did not leave a comment.

Avonda Nolda 
Rating:
4.0

The roof leaked and ruined coach and chair.

arthur jackson 
Rating:
1.0

Customer did not leave a comment.

jennifer brown 
Rating:
5.0

Customer did not leave a comment.

Dan Proctor 
Rating:
5.0

Customer did not leave a comment.

Patrick Lillard 
Rating:
5.0

Customer did not leave a comment.

Pete Pena 
Rating:
5.0

Customer did not leave a comment.

Jim Miller 
Rating:
5.0

Customer did not leave a comment.

James Miller 
Rating:
5.0

Everything was great

Khalen Hampton 
Rating:
5.0

Customer did not leave a comment.

Jovanda Pratt 
Rating:
5.0

CUSTOMER SERVICE EXCELLENT * CONDITION OF EQUIPMENT EXCELLENT * EASE OF PROCESS*

monica loftis 
Rating:
5.0

We were in a desperate situation and they went out of their way to help us and the rates were totally reasonable I would definitely use them again!

linda franklin 
Rating:
5.0

The guy we dealt with was the nicest. He explained everything we needed to do and made sure we knew how to drop the uhaul back off when we were done.

Stephanie Tompkins 
Rating:
5.0

Customer did not leave a comment.

Chelsea Qualls 
Rating:
5.0

Great experience

Marilyn Brock 
Rating:
5.0

Excellent service! Highly recommend

chris deming 
Rating:
4.0

Customer did not leave a comment.

Adam Stallman 
Rating:
5.0

Customer did not leave a comment.

Kelly Pursell  
Rating:
3.0

Downloaded app for after hours checkout. Still took an hr. Better if in person had more available hours in the morning.

KYLE ANTHONY SAWICKI 
Rating:
5.0

Ricky was a great Uhaul agent. Friendly and accommodating. Unfortunately, the first truck we picked up had a broken door and would not open. Fortunately, the apartment was only 2 miles away and they exchanged it immediately. Renting a large truck was much better than renting the trailer which we’d done in the past. Overall great moving experience. Thank you Uhaul of Herrin Illinois and to Ricky who was super helpful.

Lisa KENNEDY 
Rating:
5.0

Customer did not leave a comment.

jason hart 
Rating:
5.0

One of the best rental experiences I have had in a long time. The gentleman who helped me was awesome.

timothy saddler 
Rating:
3.0

Customer did not leave a comment.

DEREK ERVIN 
Rating:
5.0

Customer did not leave a comment.

Alyssa Wallace 
Rating:
5.0

All owner and support staff were very helpful

Dan Proctor 
Rating:
4.0

I.did not see the inside. The staff met me outside and helped direct me to the parking area. He was very nice and helpful.

Michelle Shaffer 
Rating:
5.0

Great service! He came in early on a Saturday to help me out with a motorcycle trailer. Will use again for sure if needed.

Jack Young 
Rating:
1.0

Droppoff parking was not clearly marked for after hours dropoff. Similarly key drop box was difficult to find

Claudius Rolle 
Rating:
5.0

No problems. Very happy with the process. Pleasant and professional guy to deal with .

robert alcorn 
Rating:
5.0

Customer did not leave a comment.

James Craft 
Rating:
5.0

If customer is picking up key from the lockbox. Need to make sure the customer knows that there is a process that takes awhile. You just don't log in and get your code. Our pickup time was 7 and got there just before 7. It took us almost the whole 30 min. to enter all the info. needed to get our access code and almost went past the time allotted to be able to retrieve the truck key. Make sure to tell the customer you will need to enter all your information and inspection of the truck etc. which takes a little while to do. Now that I know I will be better prepared if we rent and pick up the key this way. Other than that, it was great.

Alexis Wilson 
Rating:
5.0

Customer did not leave a comment.

Clayton Yoakum 
Rating:
5.0

Customer did not leave a comment.

Clayton Yoakum 
Rating:
5.0

Friendly knowledgeable representative

Mike Bartoni 
Rating:
5.0

Customer did not leave a comment.

PATRICK WELCH 
Rating:
5.0

We had to keep the truck two days longer than originally planned. The staff was professional and reassuring that this would not be a problem. Definitely would use them again.

Charles potyrala 
Rating:
5.0

Customer did not leave a comment.

Michael Mengarelli 
Rating:
5.0

Customer did not leave a comment.

JOHN ALLSOPP 
Rating:
5.0

Customer did not leave a comment.

Leon Chamness 
Rating:
4.0

He was very nice and answered any questions I had.

Rebecca Bingham 
Rating:
5.0

Very clean truck and great customer service!!

chris deming 
Rating:
5.0

Customer did not leave a comment.

leland beesler 
Rating:
5.0

Excellent customer service.. Charles went above and beyond to help me get through the rental process!! Very professional.. Highly recommend 👍👍👍

Linda Gleason 
Rating:
5.0

Customer did not leave a comment.

Michael Proctor 
Rating:
5.0

Customer did not leave a comment.

AARON HAMMONDS 
Rating:
5.0

Customer did not leave a comment.

Terry Martindale 
Rating:
5.0

Customer did not leave a comment.

Beth Preston 
Rating:
5.0

Nice clean. Fast just the way I like them in and out

RUSSELL LENNING 
Rating:
5.0

Customer did not leave a comment.

keith maddox 
Rating:
5.0

Customer did not leave a comment.

Ynkenia Mckee 
Rating:
5.0

Richie was great to deal with! Would definitely recommend!!

Lisa Kramer 
Rating:
5.0

Fuel truck prior to rental

Michael Hermetz 
Rating:
5.0

Outstanding service. I am a Van Line driver needing a truck to transfer household goods to an apartment, these folks were more than helpful. Thanks

david kumbara 
Rating:
5.0

Easy, fast, and friendly service for our rental. Thank you.

Stephen Goodale 
Rating:
5.0

I think the truck was rented out to me just after it came in so the inside wasn’t cleaned yet.

gerald feezor 
Rating:
3.0

AC didn't work - only blew hot air but overall a decent experience.

Terry Collier 
Rating:
5.0

The man I dealt with was fantastic.

SCOTT HORN 
Rating:
5.0

Everything went very smoothly no complaints

Joe Restivo 
Rating:
5.0

Only thing i would suggest is keep a consistent pricing. online it said if i went over my allowed mileage the price per mile would be 40 cents a mile. My actual receipt show $1.20 for each mile so my total was quite a bit more than i expected. also before renting i didn’t know i had to refill the truck myself, so that expense wasn’t planned for. all in all the experience was alright.

Nicholas Conner 
Rating:
4.0

Customer did not leave a comment.

Henry Tindall 
Rating:
5.0

Best service and one the most likeable dealers I have ever dealt with. Two thumbs up!!

Grant Montgomery 
Rating:
5.0

Customer did not leave a comment.

Sheila Meadows 
Rating:
4.0

Customer did not leave a comment.

kevin blades 
Rating:
5.0

Customer did not leave a comment.

Earl Pate 
Rating:
5.0

The gentleman that works at this location is always super friendly and helpful!!

Susan Coloni 
Rating:
3.0

Customer did not leave a comment.

Beth Rodd 
Rating:
5.0

Was the best service EVER!!

Kamille Hankins-Pinkney 
Rating:
5.0

all was great

Carl Gooden 
Rating:
1.0

Customer did not leave a comment.

Steven Ambler 
Rating:
5.0

Wonderful experiance! The gentleman that worked there was a great help and made our day great!

Rebecca Winter 
Rating:
5.0

Customer did not leave a comment.

David Fuller 
Rating:
5.0

Customer did not leave a comment.

Ann Unger 
Rating:
2.0

Put up a sign where to park truck.

Stuart Abbott 
Rating:
5.0

Customer did not leave a comment.

David Davenport 
Rating:
5.0

Customer did not leave a comment.

Virgil Strunk 
Rating:
4.0

Vehicle had a bad shake at certain speeds. Very uncomfortable to ride in when it’s happening. We did tell the agent at the store.

Jerry Hayes 
Rating:
5.0

Customer did not leave a comment.

allen young 
Rating:
5.0

When we were forced by a change in plans to convert a one way trip to a 3 day local rental, we were gladly refunded the difference with no questions asked

John Benevelli 
Rating:
5.0

Customer did not leave a comment.

Bobbie Huntley 
Rating:
5.0

Excellent customer service from this location.

Tristan Johnson 
Rating:
5.0

Store was closed when I returned my tow dolly, so there was no interaction with the business.

Marcia Dunn 
Rating:
5.0

Customer did not leave a comment.

Lila Levesque 
Rating:
3.0

Customer did not leave a comment.

Chris Cogdill 
Rating:
3.0

Even though my reservation got moved to another location a few days before my rental date it’s still ended up OK and we were able to get the move done so all is well

Robert Valach 
Rating:
5.0

Had great service and my truck was clean and ran great

Larry Brandon 
Rating:
5.0

My experience was great. The man I I dealt with was very helpful and accommodating. The truck was very clean and fresh smelling. Will gladly return to do business again in the future.

Lillian Williford 
Rating:
1.0

The U-Haul I rented was disgusting. I took a video, it was filthy, smelled of smoke, had cigaret butts in the ashtray, dog hair on the seat, and the steering wheel was sticky. I called and complained, but wasn't offered any kind of remedy.

Karen Butler 
Rating:
5.0

Customer did not leave a comment.

Robin Dillman 
Rating:
5.0

Great service! Would recommend to all my friends and family

Ronald Pierce 
Rating:
5.0

Thanks for having things ready on time

timothy reed 
Rating:
3.0

They took out double the payment and has not returned it

Tracy Brust 
Rating:
5.0

Clean equipment and great service

Toby Coffey 
Rating:
5.0

This location provided a quick and clean process with the equipment I needed when I needed it.

Lindy Cash 
Rating:
3.0

I find it amazing that a moving van company does not make locations available on Sunday, one of two weekend dates when moving is most likely to happen.

Christopher Keeven 
Rating:
5.0

Very good experience truck was clean and worked well for our needs would recommend to anyone

Sheila Baseden 
No reviews have been submitted for this location.

Additional Services at this Location

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