Customer Reviews for Great Lakes Feed & Supply LLC
(U-Haul Neighborhood Dealer)

400 reviews

13864 State Hwy M28   Newberry, MI 49868

(906) 762-4092

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat: 9:30 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(906) 762-4092

13864 State Hwy M28
Newberry, MI 49868

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5 pm
  • Sat: 9:30 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jamie Brodie 
Rating:
5.0

Customer did not leave a comment.

Edward Clark 
Rating:
4.0

Customer did not leave a comment.

Debra Andersen 
Rating:
5.0

Customer did not leave a comment.

Robert Duke 
Rating:
5.0

Customer did not leave a comment.

Jennifer Stephens 
Rating:
5.0

Customer did not leave a comment.

Stephen Mitchell 
Rating:
4.0

Trailer was old and a little rickety, but thats understandable, its a rental. My one concern though was I noticed one tire was a relatively new carlisle trailer tire, and the other was a very very old trailer tire that is probably well expired considering it hasnt been made since before I was born. It was exhibiting some dry cracking. The newer tire had ~45PSI, the older tire had ~28PSI as I checked when I got home. Thankfully, I was pulling this trailer empty at the time - the tires BOTH have a recommended inflation pressure (weight rating) @ 65PSI. I filled them to about 60 but by the next morning the older tire was down to about 50, telling me it had a slow leak. One of the hubs/spindles showed signs of puking a little grease onto the wheel, but with old seals on these I don't think that's too unusual so long as they are regularly greased. Other than that, the trip went well and the people I dealt with were kind.

Michael Werthman 
Rating:
2.0

It’s not so much the location as it is the process that Uhaul makes these guys and the customer go through. I get probably 4-5 emails with one rental, the guy has to do it all through his phone-there’s no computer exclusive to the process plus my info is never saved so every time I need a trailer I have to start from scratch. U make it almost not worth doing it. I think I’ll just buy my own dam trailer!

Jarred Siple 
Rating:
5.0

Customer did not leave a comment.

Michael Geuder 
Rating:
5.0

All was well!

Karen Clark-Hins 
Rating:
5.0

Dropped off while the business was closed. No issues with the drop off

Stephen Mitchell 
Rating:
5.0

Will always rent from Great Lakes Feed and Supply LLC. They are always very friendly and give great service to their customers

Wayne Koehler 
Rating:
5.0

Customer did not leave a comment.

Stephen Mitchell 
Rating:
4.0

The truck’s battery died and needed jump started about 3 different times during the 24hrs we rented it.

Brittany Fox 
Rating:
4.0

Customer did not leave a comment.

Ken Troyer 
Rating:
4.0

Parking instructions were a little unclear but was not an issue.

Jacob Hanson 
Rating:
5.0

Very good people to deal with.

Robert Schuknecht 
Rating:
4.0

Customer did not leave a comment.

Karen Shambaugh 
Rating:
3.0

Customer did not leave a comment.

REGINA ANN SWAIN 
Rating:
4.0

Customer did not leave a comment.

ed henshaw 
Rating:
5.0

Customer did not leave a comment.

Stephen Mitchell 
Rating:
3.0

Customer did not leave a comment.

Linda Grubbs 
Rating:
5.0

Best UHaul location I have ever used! Very friendly people and always willing to meet my needs!!!

Michael Schnorr 
Rating:
4.0

Customer did not leave a comment.

Rob Mason 
Rating:
5.0

Best ever-exceptional and humorous!

Susan Orlos 
Rating:
5.0

not really trailer worked just fine

David Mayfield 
Rating:
5.0

Customer did not leave a comment.

Ronald Jones 
Rating:
5.0

Have trucks in good running shape. Charge them for the time they actually use the Truck.

Karen Rubin 
Rating:
5.0

Uhaul web site was not accurate compared to inventory at pickup location. I called location and they had what I needed in stock

Joseph Wassa 
Rating:
4.0

Disappointed to discover at turn in that the mileage included for a one-way trip did not include the militate to return the vehicle to this CLOSEST U-haul facility. Should have been advised of this when the reservation was made. Cost me an addition $40 that I was forced to pay since the attendant did not have the authority to wave this cost.

Don Mcmonagle 
Rating:
5.0

Customer did not leave a comment.

Kathleen Sterling 
Rating:
3.0

Customer did not leave a comment.

Jarred Siple 
Rating:
5.0

Customer did not leave a comment.

Tim Maskus 
Rating:
5.0

Customer did not leave a comment.

William Knauf 
Rating:
5.0

Customer did not leave a comment.

William Knauf 
Rating:
5.0

Customer did not leave a comment.

David Robinson 
Rating:
5.0

Great customer service!

KIMBERLEY ANN SUHANIC 
Rating:
5.0

Nothing

Michael Veselsky 
Rating:
5.0

Customer did not leave a comment.

jacob lambright 
Rating:
5.0

Customer did not leave a comment.

Richard A Ferrell 
Rating:
5.0

Customer did not leave a comment.

Barbara Carpenter 
Rating:
5.0

Customer did not leave a comment.

Richard A Ferrell 
Rating:
5.0

Ryan was so kind and helpful!

Sarah Payne 
Rating:
5.0

I can't think of anything you could do better! Great customer service upon pick up and easy/convenient return! You ALL are appreciated!

connie trosper 
Rating:
5.0

Car hauler was rock solid. No bucking or weaving. One of best trailers I've towed

Brian Turner 
Rating:
5.0

They were very helpful.

GREGORY HETRICK 
Rating:
5.0

Customer did not leave a comment.

David DeVries 
Rating:
4.0

Customer did not leave a comment.

Durango Ruperd 
Rating:
5.0

I have always had a great experiance with this location.

Michael Needham 
Rating:
5.0

Excellent service

Kathleen Tanner 
Rating:
5.0

Great location, the owners are super helpful

Jeremy Schultz 
Rating:
5.0

Customer did not leave a comment.

Michael Stodola 
Rating:
5.0

Easy pick up and great service!

Tracey Okeefe 
Rating:
5.0

Check engine light came on shortly after I picked it up, but got the job done though

kelli beaudry 
Rating:
5.0

During the big rain storm we had some water did get in up by the cab of the truck

Peter Bouck 
Rating:
4.0

Customer did not leave a comment.

Samuel Avery 
Rating:
5.0

Working with Ryan was also positive business relationship. We found Ryan to be polite and helpful in answering questions and helping us navigate through any questions or problems we may have had. Ryan has a clean business that we will visit in the future for supplies.

Victor Senk 
Rating:
4.0

Customer did not leave a comment.

Don DeGrand 
Rating:
4.0

Customer did not leave a comment.

MIke Walker 
Rating:
4.0

Customer did not leave a comment.

zael Lutz 
Rating:
5.0

Customer did not leave a comment.

Joshua Helmle 
Rating:
5.0

Customer did not leave a comment.

william lanning 
Rating:
5.0

I would and will rent U-Haul equipment from this facility again !! Great people that spend the time to also help you out / answer any and all questions

Michael Benedict 
Rating:
5.0

Customer did not leave a comment.

Scott Brownell 
Rating:
5.0

Customer did not leave a comment.

Angie VanLuven 
Rating:
5.0

Customer did not leave a comment.

Thomas Blakely 
Rating:
5.0

Customer did not leave a comment.

Marie Sutton 
Rating:
5.0

All good!

Joan Weaver 
Rating:
5.0

Customer did not leave a comment.

Carol Jackson 
Rating:
5.0

We did a night time drop off after hours. No problems.

Eric Larson 
Rating:
5.0

Rose, was very courteous and helpful. Excellent person to deal with.

Phillip Hermenitt 
Rating:
5.0

I was impressed - individual handling the transaction and making sure the trailer was hooked up appropriately was very efficient, communicated well, and got me on my way quickly

Kenneth Salo 
Rating:
5.0

Friendly and helpful

Michael Vanderhoek 
Rating:
5.0

Met me at the door, friendly and very easy in and out area

Michael QUINN 
Rating:
5.0

Customer did not leave a comment.

Joan Weaver 
Rating:
5.0

The quality of help was superior to all others I have used.

Dan Bodeis 
Rating:
5.0

The person running the place was wonderful and very helpful! I think her name was Jessica!

John Scanlon 
Rating:
4.0

Great customer service.

Gordon Tester 
Rating:
5.0

Not a thing

Kenneth Gross 
Rating:
5.0

Top notch

Clint Coffman 
Rating:
4.0

Very nice people

Debbie Mossong 
Rating:
5.0

Very friendly and up on technology

jay clason 
Rating:
5.0

Customer did not leave a comment.

Jeremy SCHULTZ 
Rating:
5.0

Customer did not leave a comment.

Stacy Price 
Rating:
5.0

Thank you for your help and service.

Durango Ruperd 
Rating:
4.0

Customer did not leave a comment.

Robert Harbaum 
Rating:
5.0

Customer did not leave a comment.

James Stansik 
Rating:
5.0

Customer did not leave a comment.

Andy Radtke 
Rating:
5.0

Excellent service!!!

Steven Lada 
Rating:
5.0

Customer did not leave a comment.

Peter DeheyIV 
Rating:
5.0

Efficient and caring!

PAUL BROUSSARD 
Rating:
5.0

Picked this up on Sunday of Memorial Day weekend. The owner saw me and swung into the store and helped me though the process. Great service. Thanks

Jason Greenacre 
Rating:
5.0

Wow - the kids are so excited about the move to Michigan. The kids think that Michigan is a different planet. The Ice cream and balloons was so amazing !! Such nice folks here !!!!

WILLIAM HEWES 
Rating:
5.0

Customer did not leave a comment.

Sandra Gronso 
Rating:
5.0

Very friendly and helpful. I will definitely use them again.

Amy Phifer 
Rating:
5.0

Customer did not leave a comment.

Todd Lindquist 
Rating:
5.0

Customer did not leave a comment.

Anthony Ciaramitaro 
Rating:
5.0

More nice and polite people!

Dena Allen 
Rating:
5.0

Customer did not leave a comment.

Cathy Sanford 
Rating:
4.0

Customer did not leave a comment.

DENNIS ROBERT ZEMBRZUSKI 
No reviews have been submitted for this location.

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