Customer Reviews for Knightens Properties
(U-Haul Neighborhood Dealer)

9 reviews

422 West Ridge Rd   Gary, IN 46408

(219) 942-2309

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(219) 942-2309

422 West Ridge Rd
Gary, IN 46408

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The man who rented the UHual to me was not there when I arrived. When he finally did show up he did not tell me he was there. He made me go into a very dirty camper where he sat there complaining that he could not get his internet working. He could not find my reservation and it took over an hour for him to get my information into the computer and get me on my way... he had zero supplies that were supposed to be available so I had to go without using a dolly for my appliances when moving. When he asked how long I would need the UHaul I told him 24 hours and he only scheduled me for 5 hours. This was the worst UHaul experience I have ever had and I am extremely disappointed in the service that was provided.

SHANNON J. 
Rating:
3.0

Only thing I didn't like was the fact that you cannot return to a location near you. Had to drive 35 minutes away to return. It was a location 4 minutes away. But overall everything was ok. Will use again. Thank you

TAMARA B. 
Rating:
4.0

Customer did not leave a comment.

annie D. 
Rating:
2.0

Clear upfront pricing

Lester L. 
Rating:
5.0

Customer did not leave a comment.

HOWARD H. 
Rating:
5.0

Customer did not leave a comment.

Shafone N. 
Rating:
5.0

Customer did not leave a comment.

Tewhonna H. 
Rating:
5.0

Customer did not leave a comment.

NANA G. 
Rating:
3.0

If the facility is advertised as 24/7 then there should be someone a customer can communicate with 24/7. The parking area was locked overnight and I was highly confused on where to drop my rental equipment safely.

Everett B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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