Customer Reviews for Gosine Corp
(U-Haul Neighborhood Dealer)

3,731 reviews

39900 County Rd 25   Lady Lake, FL 32159

(352) 753-8495

Office Hours

  • Monday - Friday:
    9 am - 1 pm / 1:30 pm - 5 pm
  • Saturday - Sunday:
    9 am–1 pm

Services at this Location:

Contact Us

(352) 753-8495

39900 County Rd 25
Lady Lake, FL 32159

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 1 pm / 1:30 pm - 5 pm
  • Saturday - Sunday:
    9 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

I was told to return the vehicle topped off because it was given to me full. I dr I ve the 15 ft van 20 miles and it cost me.$30.00 to top it off which means either the van gets 1.5 mpg or I was.lied to and the vehicle was not full when I received it. Dishonesty is a deal breaker when it comes to earning my continued business.

Doug Porter 
Rating:
5.0

Customer did not leave a comment.

THOMAS TRUMPY 
Rating:
5.0

Customer did not leave a comment.

Mark Savara 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY EDWARDS 
Rating:
4.0

Customer did not leave a comment.

dennise manganello 
Rating:
5.0

Customer did not leave a comment.

David Perkins 
Rating:
5.0

Customer did not leave a comment.

Donald Abel 
Rating:
5.0

Customer did not leave a comment.

Anthony Faiola 
Rating:
5.0

Customer did not leave a comment.

DALE ELLIS 
Rating:
4.0

I have rented from this location before and always have had good luck. They always have more equipment then other near by locations and the staff has always been very helpful

Kevin Pautler 
Rating:
5.0

Customer did not leave a comment.

Kevin VanConett 
Rating:
4.0

Talk someone into getting the road open.

Gery Sybert 
Rating:
4.0

The clerk was very friendly and helpful.

Diann Babel 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY EDWARDS 
Rating:
2.0

Customer did not leave a comment.

Bob Fritsch 
Rating:
2.0

Customer did not leave a comment.

Thomas Ianniello 
Rating:
5.0

Customer did not leave a comment.

George Chamberlain 
Rating:
3.0

Customer did not leave a comment.

connor davis 
Rating:
4.0

Customer did not leave a comment.

Sara Reinke 
Rating:
4.0

Customer did not leave a comment.

Douglas Adrian 
Rating:
5.0

The manager ,Travis blew off his lunch break to help with the rental of a truck and motorcycle trailer. please compliment that young Man !

richard mint 
Rating:
3.0

Customer did not leave a comment.

Richard Gerger 
Rating:
4.0

Customer did not leave a comment.

Michael Lenz 
Rating:
5.0

Customer did not leave a comment.

PAUL HUDSON 
Rating:
4.0

Customer did not leave a comment.

Zachary Rohan 
Rating:
5.0

Great service! I arrived about 8:50 and the person running the operation greeted me and went right to getting all the paperwork done. I was out before 9:00. Easy pick-up and return!

William Reid 
Rating:
5.0

The employee was fast, efficient and pleasant to work with.

Tim Colligan 
Rating:
5.0

Great guy that rented it

Kathleen Gierum 
Rating:
3.0

The road construction made it hard to drop off, other than that, it was good

David Smith 
Rating:
5.0

Customer did not leave a comment.

Donald Heenan 
Rating:
5.0

Customer did not leave a comment.

Thomas Walters 
Rating:
5.0

Great rental location. Lots of equipment with fast and friendly service. The BEST!

Charles Vaughan 
Rating:
3.0

The location currently has difficult access as the road is under construction. U-Haul can't do anything about it, but the roadcrew has made it extremely difficult to maneuver getting into the lot. Shame on them

David Tagye 
Rating:
5.0

Customer did not leave a comment.

Daniel Linssen 
Rating:
5.0

Travis was great. I've been renting uhauls for years. This location had a nice selection readily available. Rented my trailer, back before the extra charges for lateness and Travis even helped me back it in. Nice young man. I highly recommend this place.

JOYCE VIRES 
Rating:
5.0

Customer did not leave a comment.

Erika Hall 
Rating:
4.0

I had the trailer for 28hr and charged for a full two days, yet when you reserve you have hourly options. I think I should have been chrged accordingly. The Gosine group was very helpful quick and took very good care of me.

Frank Barber 
Rating:
4.0

Online reservation was pulled up quickly. Employee very nice and pickup and drop off went very smoothly.

David Powers 
Rating:
4.0

Only problem was not their fault. Being from out of town, it was hard to locate the entrance due to road construction.

EILEEN HENRY SLACK 
Rating:
5.0

Great equipment and convenient location.

Robert Rosenberg 
Rating:
3.0

Short staffed, one employee doing everything.. he did a good job, although several waiting for service Property hard to access due to road construction. No signage up for directions in and out

Bryan Ross 
Rating:
5.0

Travis did a great job setting us up with a car dolly.Explained everything in detail.

Frank Mahoney 
Rating:
4.0

Customer did not leave a comment.

Pedro Cintron 
Rating:
4.0

Only problem is access due to construction; which is beyond their control. Justin is professional and very helpful.

Richard Russell 
Rating:
5.0

Service was great. Everything was explained. I was completely satisfied.

Everett Plummer 
Rating:
5.0

Customer did not leave a comment.

Euclid Kilday 
Rating:
5.0

Customer did not leave a comment.

James Gimenez 
Rating:
3.0

Other than the street being torn up and hard to get to, Travis was excellent this job. He explained everything to me, was very clear and professional. I will always call this location for future needs. Hopefully the streets will be finished soon.

Bill Weiss 
Rating:
5.0

Excellent Service!1

John Ringwood 
Rating:
5.0

Customer did not leave a comment.

Stephen Noll 
Rating:
5.0

Customer did not leave a comment.

Joseph Soldner 
Rating:
5.0

Customer did not leave a comment.

David Johnson 
Rating:
4.0

Customer did not leave a comment.

David Scherrer 
Rating:
5.0

Customer did not leave a comment.

ANDREW MAJOR 
Rating:
5.0

Travis very friendly.. likeable.. responsive Thank you great service.. Rose

Kathryn Rose 
Rating:
5.0

The attendant was very helpful and nice, he did a great setup with the trailer

Miguel Lopez 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY EDWARDS 
Rating:
4.0

Customer did not leave a comment.

Larry Conway 
Rating:
5.0

Customer did not leave a comment.

Randall Hayes 
Rating:
4.0

The road is torn up around the location. Not easy to access. But when the road is fixed it will be great.

VICTORIA RONDEAU 
Rating:
5.0

Customer did not leave a comment.

david karam 
Rating:
3.0

I had ordered and paid for supplies ahead of time. The store didn’t have the order organized when we got there and then didn’t have any small or large boxes. The nice man working there couldn’t refund me, and said he’d emailUhaul. So far I haven’t heard anything and apparently paid for supplies I didn’t receive.

Alicia Ouellette 
Rating:
5.0

Customer did not leave a comment.

William Smith Jr 
Rating:
5.0

The employee at the U-haul we used was extremely helpful. Professional and personable.

Richard Pace 
Rating:
4.0

Customer did not leave a comment.

Martin Sauer 
Rating:
5.0

The person was very good

Walter Prozinski 
Rating:
5.0

The location I use are always prompt and very professional

TIMOTHY EDWARDS 
Rating:
5.0

The trailer was old, but well maintained. The location is in an odd place due major road repairs. The gentleman working was EXCEPTIONAL. He was quick, timely, responsive and informed.

Terry Morris 
Rating:
4.0

Customer did not leave a comment.

kathy phillips 
Rating:
5.0

Your employer Travis does a heck of a job . I dealt with him 4 times now and always been great.

David Skarvi 
Rating:
5.0

Customer did not leave a comment.

Cecil Gerrard 
Rating:
4.0

Customer did not leave a comment.

Krystal Hays 
Rating:
3.0

Perhaps a bit nicer office with less clutter inside it. More professional looking.

Lynda Roberts 
Rating:
5.0

Everything went quick and the young man working up there made sure everything went smoothly as well. Highly recommend 5⭐

Jonathan Labreyure 
Rating:
5.0

The young man that checked us out was efficient and nice. Was out of there in no time. When you ask if the place is clean and inviting, there is major road construction going on there. That’s not their fault.

Denise Romich 
Rating:
5.0

Customer did not leave a comment.

TODD GROSS 
Rating:
5.0

Customer did not leave a comment.

John Slate 
Rating:
5.0

The entire reservation was handled exactly as requested. Travis was wonderful in helping us hook up and return. Can't say enough good things about our experience. Thanks Travis!

Patricia Brewton 
Rating:
5.0

Great explanation on pick up and return. Thanks!

Robert Ragonese 
Rating:
5.0

Customer did not leave a comment.

Michael Blumhardt 
Rating:
3.0

The area the trailers are kept is tight, needs more space. They need the dolly to lift and move the trailer especially since the area is small.

Michael Engelbaum 
Rating:
5.0

Customer did not leave a comment.

Charles Robinson 
Rating:
4.0

Customer did not leave a comment.

Gary Sfraga 
Rating:
5.0

Attendant extremely helpful

David Powers 
Rating:
5.0

Customer did not leave a comment.

Deborah Newton 
Rating:
5.0

Customer did not leave a comment.

Rhandell Smith 
Rating:
5.0

Customer did not leave a comment.

Robert Birkhead 
Rating:
5.0

Customer did not leave a comment.

Mark Duerhstock 
Rating:
5.0

You have a hard working assistant who did an excellent job!!!!

Woodrow Clark 
Rating:
5.0

The guy at the shop is great!

Steve Brock 
Rating:
5.0

Customer did not leave a comment.

Rhandell Smith 
Rating:
5.0

Very nice an efficient agent

JANICE RICCI 
Rating:
4.0

Customer did not leave a comment.

Lamberto Ortega 
Rating:
5.0

Nice truck, easy & efficient process.

jay stanford 
Rating:
5.0

The vehicle was immaculate. Easy pickup and return. Large number of trucks to choose from. Thank you for the great service.

Christina Davis 
Rating:
5.0

Customer did not leave a comment.

Gabriel Garcia 
Rating:
4.0

Their employee, Travis is excellent. So patient, helpful and willing to make the rental experience as painless as possible. The overall appearance of both the property and the office makes a very bad first impression. Owner needs to spend some time and money to improve the customers experience.

Kathrine Swanson 
Rating:
5.0

Everything was perfect

TIMOTHY EDWARDS 
Rating:
3.0

I reserved the equipment close to where we’re staying (11 minutes) and confirmed the day before it would be available. The very day I was to pick it (30 minutes prior) up you moved it 45 minutes away due to maintenance. Why should I have to chase your equipment down? It’s not like I had a choice, I needed the trailer or so I thought because even though the trailer was 6x12 I failed to notice the opening was too small so I couldn’t even use the trailer. Had it been at the location I selected I would have only been out a short time (less than an hour), but with you moving my reservation I was out two round trips of 1hr and 35 minutes each. What a waste of time. Next time I’ll look elsewhere.

Craig Hinshaw 
Rating:
3.0

Customer did not leave a comment.

mark trucano 
Rating:
3.0

Customer did not leave a comment.

Douglas Wilk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel Lupinacci  |  Overall Experience 
Rating:
5.0

A perfect place to store my car trailer. Easy access in and out anytime. Price is reasonable.

JAMES SALISBURY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Gliva  |  Overall Experience 
Rating:
5.0

I will continue to be a repeat cuustomer.

MATTHEW BENEDICT  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff.

Alexander Mark Perez  |  Overall Experience 
No reviews have been submitted for this location.

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