I was told to return the vehicle topped off because it was given to me full. I dr I ve the 15 ft van 20 miles and it cost me.$30.00 to top it off which means either the van gets 1.5 mpg or I was.lied to and the vehicle was not full when I received it. Dishonesty is a deal breaker when it comes to earning my continued business.
Doug Porter
Customer Reviews for Gosine Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
Contact Us
39900 County Rd 25Lady Lake, FL 32159
Services at this Location:
Office Hours
- Monday - Friday:
9 am - 1 pm / 1:30 pm - 5 pm - Saturday - Sunday:
9 am–1 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
THOMAS TRUMPY- Rating:
- 5.0
Customer did not leave a comment.
Mark Savara- Rating:
- 5.0
Customer did not leave a comment.
TIMOTHY EDWARDS- Rating:
- 4.0
Customer did not leave a comment.
dennise manganello- Rating:
- 5.0
Customer did not leave a comment.
David Perkins- Rating:
- 5.0
Customer did not leave a comment.
Donald Abel- Rating:
- 5.0
Customer did not leave a comment.
Anthony Faiola- Rating:
- 5.0
Customer did not leave a comment.
DALE ELLIS- Rating:
- 4.0
I have rented from this location before and always have had good luck. They always have more equipment then other near by locations and the staff has always been very helpful
Kevin Pautler- Rating:
- 5.0
Customer did not leave a comment.
Kevin VanConett- Rating:
- 4.0
Talk someone into getting the road open.
Gery Sybert- Rating:
- 4.0
The clerk was very friendly and helpful.
Diann Babel- Rating:
- 5.0
Customer did not leave a comment.
TIMOTHY EDWARDS- Rating:
- 2.0
Customer did not leave a comment.
Bob Fritsch- Rating:
- 2.0
Customer did not leave a comment.
Thomas Ianniello- Rating:
- 5.0
Customer did not leave a comment.
George Chamberlain- Rating:
- 3.0
Customer did not leave a comment.
connor davis- Rating:
- 4.0
Customer did not leave a comment.
Sara Reinke- Rating:
- 4.0
Customer did not leave a comment.
Douglas Adrian- Rating:
- 5.0
The manager ,Travis blew off his lunch break to help with the rental of a truck and motorcycle trailer. please compliment that young Man !
richard mint- Rating:
- 3.0
Customer did not leave a comment.
Richard Gerger- Rating:
- 4.0
Customer did not leave a comment.
Michael Lenz- Rating:
- 5.0
Customer did not leave a comment.
PAUL HUDSON- Rating:
- 4.0
Customer did not leave a comment.
Zachary Rohan- Rating:
- 5.0
Great service! I arrived about 8:50 and the person running the operation greeted me and went right to getting all the paperwork done. I was out before 9:00. Easy pick-up and return!
William Reid- Rating:
- 5.0
The employee was fast, efficient and pleasant to work with.
Tim Colligan- Rating:
- 5.0
Great guy that rented it
Kathleen Gierum- Rating:
- 3.0
The road construction made it hard to drop off, other than that, it was good
David Smith- Rating:
- 5.0
Customer did not leave a comment.
Donald Heenan- Rating:
- 5.0
Customer did not leave a comment.
Thomas Walters- Rating:
- 5.0
Great rental location. Lots of equipment with fast and friendly service. The BEST!
Charles Vaughan- Rating:
- 3.0
The location currently has difficult access as the road is under construction. U-Haul can't do anything about it, but the roadcrew has made it extremely difficult to maneuver getting into the lot. Shame on them
David Tagye- Rating:
- 5.0
Customer did not leave a comment.
Daniel Linssen- Rating:
- 5.0
Travis was great. I've been renting uhauls for years. This location had a nice selection readily available. Rented my trailer, back before the extra charges for lateness and Travis even helped me back it in. Nice young man. I highly recommend this place.
JOYCE VIRES- Rating:
- 5.0
Customer did not leave a comment.
Erika Hall- Rating:
- 4.0
I had the trailer for 28hr and charged for a full two days, yet when you reserve you have hourly options. I think I should have been chrged accordingly. The Gosine group was very helpful quick and took very good care of me.
Frank Barber- Rating:
- 4.0
Online reservation was pulled up quickly. Employee very nice and pickup and drop off went very smoothly.
David Powers- Rating:
- 4.0
Only problem was not their fault. Being from out of town, it was hard to locate the entrance due to road construction.
EILEEN HENRY SLACK- Rating:
- 5.0
Great equipment and convenient location.
Robert Rosenberg- Rating:
- 3.0
Short staffed, one employee doing everything.. he did a good job, although several waiting for service Property hard to access due to road construction. No signage up for directions in and out
Bryan Ross- Rating:
- 5.0
Travis did a great job setting us up with a car dolly.Explained everything in detail.
Frank Mahoney- Rating:
- 4.0
Customer did not leave a comment.
Pedro Cintron- Rating:
- 4.0
Only problem is access due to construction; which is beyond their control. Justin is professional and very helpful.
Richard Russell- Rating:
- 5.0
Service was great. Everything was explained. I was completely satisfied.
Everett Plummer- Rating:
- 5.0
Customer did not leave a comment.
Euclid Kilday- Rating:
- 5.0
Customer did not leave a comment.
James Gimenez- Rating:
- 3.0
Other than the street being torn up and hard to get to, Travis was excellent this job. He explained everything to me, was very clear and professional. I will always call this location for future needs. Hopefully the streets will be finished soon.
Bill Weiss- Rating:
- 5.0
Excellent Service!1
John Ringwood- Rating:
- 5.0
Customer did not leave a comment.
Stephen Noll- Rating:
- 5.0
Customer did not leave a comment.
Joseph Soldner- Rating:
- 5.0
Customer did not leave a comment.
David Johnson- Rating:
- 4.0
Customer did not leave a comment.
David Scherrer- Rating:
- 5.0
Customer did not leave a comment.
ANDREW MAJOR- Rating:
- 5.0
Travis very friendly.. likeable.. responsive Thank you great service.. Rose
Kathryn Rose- Rating:
- 5.0
The attendant was very helpful and nice, he did a great setup with the trailer
Miguel Lopez- Rating:
- 5.0
Customer did not leave a comment.
TIMOTHY EDWARDS- Rating:
- 4.0
Customer did not leave a comment.
Larry Conway- Rating:
- 5.0
Customer did not leave a comment.
Randall Hayes- Rating:
- 4.0
The road is torn up around the location. Not easy to access. But when the road is fixed it will be great.
VICTORIA RONDEAU- Rating:
- 5.0
Customer did not leave a comment.
david karam- Rating:
- 3.0
I had ordered and paid for supplies ahead of time. The store didn’t have the order organized when we got there and then didn’t have any small or large boxes. The nice man working there couldn’t refund me, and said he’d emailUhaul. So far I haven’t heard anything and apparently paid for supplies I didn’t receive.
Alicia Ouellette- Rating:
- 5.0
Customer did not leave a comment.
William Smith Jr- Rating:
- 5.0
The employee at the U-haul we used was extremely helpful. Professional and personable.
Richard Pace- Rating:
- 4.0
Customer did not leave a comment.
Martin Sauer- Rating:
- 5.0
The person was very good
Walter Prozinski- Rating:
- 5.0
The location I use are always prompt and very professional
TIMOTHY EDWARDS- Rating:
- 5.0
The trailer was old, but well maintained. The location is in an odd place due major road repairs. The gentleman working was EXCEPTIONAL. He was quick, timely, responsive and informed.
Terry Morris- Rating:
- 4.0
Customer did not leave a comment.
kathy phillips- Rating:
- 5.0
Your employer Travis does a heck of a job . I dealt with him 4 times now and always been great.
David Skarvi- Rating:
- 5.0
Customer did not leave a comment.
Cecil Gerrard- Rating:
- 4.0
Customer did not leave a comment.
Krystal Hays- Rating:
- 3.0
Perhaps a bit nicer office with less clutter inside it. More professional looking.
Lynda Roberts- Rating:
- 5.0
Everything went quick and the young man working up there made sure everything went smoothly as well. Highly recommend 5⭐
Jonathan Labreyure- Rating:
- 5.0
The young man that checked us out was efficient and nice. Was out of there in no time. When you ask if the place is clean and inviting, there is major road construction going on there. That’s not their fault.
Denise Romich- Rating:
- 5.0
Customer did not leave a comment.
TODD GROSS- Rating:
- 5.0
Customer did not leave a comment.
John Slate- Rating:
- 5.0
The entire reservation was handled exactly as requested. Travis was wonderful in helping us hook up and return. Can't say enough good things about our experience. Thanks Travis!
Patricia Brewton- Rating:
- 5.0
Great explanation on pick up and return. Thanks!
Robert Ragonese- Rating:
- 5.0
Customer did not leave a comment.
Michael Blumhardt- Rating:
- 3.0
The area the trailers are kept is tight, needs more space. They need the dolly to lift and move the trailer especially since the area is small.
Michael Engelbaum- Rating:
- 5.0
Customer did not leave a comment.
Charles Robinson- Rating:
- 4.0
Customer did not leave a comment.
Gary Sfraga- Rating:
- 5.0
Attendant extremely helpful
David Powers- Rating:
- 5.0
Customer did not leave a comment.
Deborah Newton- Rating:
- 5.0
Customer did not leave a comment.
Rhandell Smith- Rating:
- 5.0
Customer did not leave a comment.
Robert Birkhead- Rating:
- 5.0
Customer did not leave a comment.
Mark Duerhstock- Rating:
- 5.0
You have a hard working assistant who did an excellent job!!!!
Woodrow Clark- Rating:
- 5.0
The guy at the shop is great!
Steve Brock- Rating:
- 5.0
Customer did not leave a comment.
Rhandell Smith- Rating:
- 5.0
Very nice an efficient agent
JANICE RICCI- Rating:
- 4.0
Customer did not leave a comment.
Lamberto Ortega- Rating:
- 5.0
Nice truck, easy & efficient process.
jay stanford- Rating:
- 5.0
The vehicle was immaculate. Easy pickup and return. Large number of trucks to choose from. Thank you for the great service.
Christina Davis- Rating:
- 5.0
Customer did not leave a comment.
Gabriel Garcia- Rating:
- 4.0
Their employee, Travis is excellent. So patient, helpful and willing to make the rental experience as painless as possible. The overall appearance of both the property and the office makes a very bad first impression. Owner needs to spend some time and money to improve the customers experience.
Kathrine Swanson- Rating:
- 5.0
Everything was perfect
TIMOTHY EDWARDS- Rating:
- 3.0
I reserved the equipment close to where we’re staying (11 minutes) and confirmed the day before it would be available. The very day I was to pick it (30 minutes prior) up you moved it 45 minutes away due to maintenance. Why should I have to chase your equipment down? It’s not like I had a choice, I needed the trailer or so I thought because even though the trailer was 6x12 I failed to notice the opening was too small so I couldn’t even use the trailer. Had it been at the location I selected I would have only been out a short time (less than an hour), but with you moving my reservation I was out two round trips of 1hr and 35 minutes each. What a waste of time. Next time I’ll look elsewhere.
Craig Hinshaw- Rating:
- 3.0
Customer did not leave a comment.
mark trucano- Rating:
- 3.0
Customer did not leave a comment.
Douglas Wilk | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Samuel Lupinacci | Overall Experience- Rating:
- 5.0
A perfect place to store my car trailer. Easy access in and out anytime. Price is reasonable.
JAMES SALISBURY | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Thomas Gliva | Overall Experience- Rating:
- 5.0
I will continue to be a repeat cuustomer.
MATTHEW BENEDICT | Overall Experience- Rating:
- 5.0
Very friendly and helpful staff.
Alexander Mark Perez | Overall ExperienceAdditional Services at this Location
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