Super fast pick and fast drop off. Will rent from here again! Thank you.
Mandolyn Wallace
Customer Reviews for Good Guys Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's always easy pick up and drop off. They are very friendly and helpful at the Logan Street location.
Rebecca KaiserThe Right turn signal on the trailer was dim and/or not working at times. The checkout guy said it was OK like that. For safety a dim or sometimes not working turn signal on a trailer isn't good. Otherwise, no issues with the location and picking up the trailer. The people there are friendly and it's a smoothly run operation.
Michael DeiblerGranted, it was sub-zero when I picked up the truck, but the 'check engine' light was on when I picked it up and throughout the rental. Printer wasn't working, so I didn't get a paper copy of my rental papers. An emailed copy sufficed, however. Gas was mostly full, but I put over 13 gallons in after driving about 60 miles. So, the truck either got about 4 mpg or it wasn't really that full when I departed.
David Thilmanytook in truck with no problems the gave me a ride home really friendly people
George BachOwen was super friendly and I was able to pull right in, take care of paperwork, and was hooked up in a short amount of time. This location was so much better then my last experience, where I showed up at 9 and waited over an hour in line because the phone customers were prioritized over people waiting in line to pick up equipment. I highly recommend this location for great service and a quick in and out experience!
Heidi RogersGreat customer service,. Friendly staff. Quick and fast drop off.
ROBERT HINTONNothing. Pickup and drop-off was fast, efficient, and timely
Robert McKinneyEasy pick up and drop off. Extended my rental online.
Rebecca KaiserI have used them twice and have always been satisfied!
robert fordRhonda was awesome so helpful.
Jeff MotisiI had excellent service, fast and friendly. And the price was great! Would use this location again.
Pamela HernandezI believe the gentleman’s name who helped me was Bobby, sorry if not. He met me after hours to rent me a trailer because I had some issues getting off work. Super nice guy and will definitely recommend them to anyone and everyone.
Bennett HalvorsonThe site to pick up the UHaul truck was crowded with pimped out cars and had no parking available. The workers were very unpleasant with not just us, but the other customers also trying to get their rental. Additionally, I made my reservation weeks before my move, and the day before my move was told I could not have the truck, pickup location, or drop-off location I had paid for. I had paid for a one-way trip, and had to take the truck all the way back to the pickup location after loading the truck, driving it an hour to my new place, and then unloading the truck just to spend another hour driving it back. Plus I had to spend double the money I should have on gas and mileage. I should not have had to bring the truck back in the first place, let alone pay for $50 in gas when there was a UHaul location in the town I moved to?? Will not be using this location or UHaul again.
Braxton Applequistdont lie to people and tell them thay are renting a low milage truck and then rent them a high milage truck. sell out to a company that cares and stands behind the customer and takes care of their equipment.
RANDAL BROWNINGExcellent Customer Service!
Justin SecrestI am very pleased with my overall experience and friendly staff. The owner immediately came out to greet me and took care of closing my reservation accurately. Thank you!
Sharon SimpsonI had a very easy, pleasant experience!
Robert FordGreat Service and quick responses. A+
Allan ChristensenGreat customer service! The man who helped was kind, helpful and made it easy! I'll be renting from this place again!
Demetria McCabeExcellent service and great owner.
JOHN PETER POSLUSZNYGot in and out for both pick up and drop off.
Jason GilbertWonderful customer service. Thank you!
Beverly AstorgaThis location staff was very rude, short and unfriendly. It is apparent this location has conflicts with racial discrimination. The equipment was poorly maintained and apparently left outside as it was covered in snow, dirt and the wheels were damaged. I would not recommend this location. Note: the location on Central Ave is owned by the same people.
Erron WilliamsThank you for your professionalism!
christine jesterWe have rented 2 times from this location. Very professional and highly recommend Bobby and his team for all U-Haul rental services. Will definitely use this location again when we need to use a moving truck!
Brooke ChurchThey were fabulous to deal with. This will be the only I rent from from now on. Definitely a five star location and customer service
Jolynn MurphyExcellent service!
Wesley CallWindshield should be replaced the crack that had been already marked was prohress8ng into line of vision on the dribers side
Christopher MSidersThe person we interacted with at this pick up site seemed out of sorts, and was very chaotic and uncomfortable to deal with.
Kayti KorteThe lady helped us as best as she could but U-Haul didn't have our equipment at this location as promised. I had to drive my rented truck to another location to pick up my car dolly.
Richard MillsapVery helpful!
Eric BianchiThe agent needs to work on her people skills.
anthony klissusFast and friendly service. Will recommend Good Guys to all cars friends need a auto transport.
ROBERT HINTONMake sure everything is correct
Ginger MarshCustomer service extremely poor, over 45 min to pick up a trailer. The rep was more concerned about the incoming phone calls and her teenage son’s lost keys. Trailer had debris left inside. I called later that day to see if it was possible to drop the trailer at a different location and the gentleman on the phone became very agitated and would not let me speak and hung up while I was trying to explain that I understood the agreement. He called back 2 more times very agitated and demanding that I return the trailer to his location. I told him that I would return the trailer to his location both times and both times he hung up while I was talking. I dropped the trailer off two hours before the deadline at his location as requested. I will never do business here again nor recommend this business to anyone.
Matthew JolovichMade moving a pain and charged me for something I was told would not be charged never received dollys I ordered and no type of compensation for making it inconvenient for me bad experience
Abraham MaldonadoPoor experience with Uhaul. I reserved my equipment and arrived to pickup, only to find out that it was rented to another customer the day before. I had to make a separate reservation, then return the truck later in the day to swap for my original reservation. No associates were there to assist with returning and renting the truck. I had to drive an additional 50 miles to return the truck the next day. I have spoken to numerous Uhaul employees and have not been reimbursed for the additional miles, and have not received the guaranteed $50 for a reservation that was not completed. I have also attempted to contact the area field manager, who has not responded or attempted to help.
Lukas DiesingThe owner was amazing! He came in late to help us get our uhaul.
Abigail ShameklisWe had to load Wednesday and drop off on Saturday. That was fine until Friday and your people (wherever they were) started hassling us to return it Friday.
Michelle ReedThe guy called to confirm my drop off and even let me drop off a day early. He finalized everything within a couple hours
Samantha JohnsonGreat service and professional staff !! I will use GOOD GUYS everytime in the future .
owen brownFantastic customer service from Good Guys!!
John Bell