Customer Reviews for Golden East Storage
(U-Haul Neighborhood Dealer)

2,216 reviews

3301 Benvenue Rd   Rocky Mount, NC 27804
(@Hwy 95)

(252) 446-4152

Office Hours

  • Mon: 9 am–12 pm
  • Tue-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: 3 pm–6 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 7/4/2024: Closed

Services at this Location:

Contact Us

(252) 446-4152

3301 Benvenue Rd
Rocky Mount, NC 27804
(@Hwy 95)

Services at this Location:

Office Hours

  • Mon: 9 am–12 pm
  • Tue-Fri: 9 am–4 pm
  • Sat: 9 am–2 pm
  • Sun: 3 pm–6 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 7/4/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The two men who ran the store were very friendly, professional, courteous and very helpful!!

JULY GARRETT 
Rating:
5.0

Customer did not leave a comment.

KATRINA THORNE 
Rating:
5.0

Very friendly group of people.

John Coody 
Rating:
5.0

Very friendly and helpful staff. Truck was well kept and perfect for my needs. Will rent from this site again.

Ronald Raper 
Rating:
3.0

People were nice. It was disappointing that the equipment I requested wasn't available - utility hauler. They did offer an appliance mover but the movers said it isn't very useful. It was disappointing that I couldn't get the truck in Roanoke Rapids as I requested.

Judy Barlowe 
Rating:
5.0

Put a jack on the lounge of the trailer or at least some type of fold down stand. Takes two people to drop and hook up. That was a real pain. Also dangerous. Other than that, your people and equipment were great.

James Harper 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MIDILE 
Rating:
5.0

Customer did not leave a comment.

RONNETIA Brinkley 
Rating:
5.0

Friendly and flexible customer service. I will rent from Golden East again.

ROBERT KAISER 
Rating:
5.0

Test your equipment

Lisa Holmes 
Rating:
5.0

Very easy to pickup and return online

Adrian Thomaa 
Rating:
5.0

All was Well

Katyna Fisher 
Rating:
5.0

Customer did not leave a comment.

Rickey Forkum 
Rating:
5.0

Customer did not leave a comment.

MELVIN PARKER 
Rating:
5.0

Customer did not leave a comment.

Edward Simons 
Rating:
4.0

Get a better rep that was not nasty to me. She got really upset explaining the drivers license process to me. Yelled at me. I was not expecting to be treated like that. The Mgr came & helped me he was kind.

Arnette Jones 
Rating:
5.0

U-Haul was the issue

Regine Burris 
Rating:
4.0

Drop off Truck check in with app and on my way thanks.

Donald Greeson 
Rating:
5.0

Very nice and accommodating

john weed 
Rating:
5.0

No issues

john manley 
Rating:
5.0

Customer did not leave a comment.

Darnell Sledge 
Rating:
5.0

None

juan Baerga 
Rating:
5.0

Customer did not leave a comment.

Patricia Foxx 
Rating:
5.0

Customer did not leave a comment.

THERMAN HARPER 
Rating:
5.0

Very nice and professional!

Ian Mcdougall 
Rating:
5.0

Customer service was outstanding!! Everyone was kind and courteous. Will definitely recommend to friends and family!!

Latarsha Powell 
Rating:
5.0

Just continue to do what you do.

JOYCE BROWN 
Rating:
5.0

No

GEORGE WHITEHURST 
Rating:
4.0

Customer did not leave a comment.

Troy Pittman 
Rating:
4.0

I feel the price was to high for the 10 feet truck...I was charged too much money.

Yolanda Odom 
Rating:
5.0

Customer did not leave a comment.

Bob Miller 
Rating:
5.0

Customer did not leave a comment.

SHERRY NELSON 
Rating:
5.0

Very friend,explained everything to me that I had questions about,GREAT EXPERIENCE.

DERRICK HINTON 
Rating:
4.0

Customer did not leave a comment.

Anastasia Schmidt 
Rating:
5.0

Was very helpful

Chequita Battle 
Rating:
5.0

Customer did not leave a comment.

Ronnie Taylor 
Rating:
5.0

Nothing, everything was great and I was well taken care of.

Mark Baylor 
Rating:
4.0

They left early for the day so I had to unhook in the rain.

Dave Meredith 
Rating:
5.0

Really good but it was a delay on getting the information in on the site so it made it look like I was late but I was on time

nyesha pulley 
Rating:
5.0

Customer did not leave a comment.

Landrail Davis 
Rating:
5.0

Customer did not leave a comment.

NATASHA WILKINS 
Rating:
5.0

Customer did not leave a comment.

LOG CABIN HOMES 
Rating:
5.0

I always receive excellent customer service when I go to rent a uhaul truck. I'm never disappointed.

Tomaka Lewis-Cooper 
Rating:
5.0

No improvements needed ❤️

JACQUELINLE RICKS 
Rating:
2.0

Too much price

san aung 
Rating:
5.0

Checking back in the truck when I was done with it was a ridiculous process. I will never do it again

Jennifer Brown 
Rating:
5.0

Customer did not leave a comment.

David Perkins 
Rating:
5.0

Customer did not leave a comment.

Travis Hendricks 
Rating:
5.0

Customer did not leave a comment.

Kevin Battle 
Rating:
5.0

Keep up the good work

Rodney Lewis 
Rating:
5.0

Very friendly

Joshua Foots 
Rating:
5.0

Customer did not leave a comment.

PATRICIA SMITH 
Rating:
5.0

I walked into the office a bit desperate, being 70 and trying to do too much in a hurry and downcast. People sprang into action. By the time I brought the truck back, I was smiling and full of cheer. They helped with information, and a rental and took time to listen and encourage. They were better than family.

Janeen Noetling 
Rating:
5.0

Extremely professional and helpful. Mr Bob provided the very best customer service!

Jerry Couick 
Rating:
5.0

Great customer service and the van was in great condition.

Travis Hendricks 
Rating:
5.0

Customer did not leave a comment.

Kenneth Lynch 
Rating:
5.0

Every body was very helpful and very nice

jason norfolk 
Rating:
5.0

Great customer service, give them a 5 star.

TONYA NELMS 
Rating:
4.0

Customer did not leave a comment.

Jeffery King 
Rating:
5.0

Keep up the good work.

Arthur Rhett 
Rating:
5.0

Customer did not leave a comment.

Dexter Moore 
Rating:
3.0

Customer did not leave a comment.

Orlando Alston 
Rating:
5.0

Everyone and everything was perfect

Larry Smith 
Rating:
5.0

Customer did not leave a comment.

Rocky Carter 
Rating:
5.0

Customer did not leave a comment.

TIMMY WEEKS 
Rating:
5.0

Customer did not leave a comment.

AMY PITTMAN 
Rating:
5.0

Customer did not leave a comment.

Tyreke Shields 
Rating:
5.0

Customer did not leave a comment.

Felicia Lyons 
Rating:
5.0

Customer did not leave a comment.

CHRISTIE WHITAKER 
Rating:
5.0

Tire and air was low you should make sure that that's all in order before renting

JOANN BANKS 
Rating:
5.0

Customer did not leave a comment.

Karyl J Marsigli 
Rating:
5.0

Customer did not leave a comment.

LInda Wells 
Rating:
5.0

Customer did not leave a comment.

Natalie Holland 
Rating:
5.0

Customer did not leave a comment.

Shawna Jones 
Rating:
5.0

Highly recommend this location.

John Pagano 
Rating:
5.0

Customer did not leave a comment.

Lenwood Kelly 
Rating:
5.0

Customer did not leave a comment.

Todd Pippin 
Rating:
5.0

Awesome customer service!!!

barbara BOBBITT 
Rating:
5.0

Remove the no Gun sign on the door. Is anti American.

Alexander Morgan 
Rating:
4.0

The vehicle was clean but not well maintained. The truck made a horrible noise every time I depressed the brake. I was scared to drive it. I returned it early.

Tokie Dawkins 
Rating:
5.0

Excellent customer service

Kenae Bullock 
Rating:
5.0

Customer did not leave a comment.

Angelina Galloway 
Rating:
5.0

Customer did not leave a comment.

FELENCIER Richardson 
Rating:
1.0

Customer did not leave a comment.

Toshia Stokes 
Rating:
5.0

Customer did not leave a comment.

Joseph Hindsley 
Rating:
5.0

Much easier than i expect d and great price.

terrence redmond 
Rating:
5.0

Customer did not leave a comment.

KAREEM SINCLAIR 
Rating:
5.0

I paid way too much for this truck. For one day it was almost $200. I really think it should be like rental cars with unlimited miles or have an option for that and pay extra

Sharon Mallory 
Rating:
1.0

My company has used this location many times with no issues. We went to pick up the truck and the gas / fuel was almost on empty! A customer should not have to go get gas the before they even use the truck. I expressed my concern but they could have cared less. If it was on empty, the contract states you will be charged an amount for them having to fuel the truck as well as a charge for someone to go do it. Why is the customer doing their job???? I would understand the customer should do it AFTER they use the equipment before returning it, but NOT BEFORE!! There were three people there sitting around and several gas stations in less than a mile from their location. All I can say is it is very poor service and we will not use them again.

Binderholz Enfie Carolyn Sapp 
Rating:
5.0

Customer did not leave a comment.

Ken Brown 
Rating:
5.0

All of the workers were so friendly and helpful.

SHANESE Gibson 
Rating:
5.0

Customer did not leave a comment.

sherri fisher 
Rating:
1.0

They broke seal on dolly and charged me for it. Confronted them about it and was told it was nothing they could do.

Neshia Gary 
Rating:
5.0

Customer did not leave a comment.

Jacob I 
Rating:
5.0

Everything looked great and truck was well maintained. Made our move easier and smooth.

Patsy Fulford 
Rating:
5.0

Customer did not leave a comment.

Jacob Woodruff 
Rating:
5.0

Awesome experience! Friendly staff and online check-in is a plus!

RHONDA PITTMAN 
Rating:
5.0

Great experience thanks Bob

Matthew Daughtridge 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

UNDRAY CHERRY 
Rating:
5.0

Very helpful and courages.

Ronald Braswell  |  Overall Experience 
Rating:
5.0

I used this facility in 2011. When my mom moved here she used this facility. This would be an excellent choice for you. Great customer service. Warm and Friendly greeting.

Bonnie Birthwright  |  Overall Experience 
Rating:
1.0

We did not the use storage there. The managerwas very disrespectful and didn`t want to help.

Privacy Request  |  First Impressions 
Rating:
5.0

Golden East Storage did not have openings for a storage unit. Availability on your website was wrong. Despite this, the manager was VERY helpful in locating a facility that did have an opening.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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