Exelent services
Rodolfo M
Customer Reviews for Turn N Burn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Our drop off location was changed once and when we arrived at the second location they were closed when they were supposed to be open. A U-Haul operator gave us a third location, when we got there they were full. He sent us back to the second location and it was in an area that I could not receive mobile signal and could not mobile drop. I had to call the owner and have them check the trucked back in. Loads of unnecessary driving and used valuable time.
Linda KI don’t think there’s much to improve on the lady who assisted me I think her name was Dawn was very knowledgeable, very courteous, and overall pleasant to talk to. She was very helpful and nothing negative to say about her whatsoever.
Robert DWill only use this location from now on! Thank you Dawn!
Chad LThe only suggestion I have is to place a few directional signs indicating where to drop off equipment being returned, which the manager said she is planning to do. She was very pleasant and efficient in accepting the trailer I was dropping off.
Russ BAwesome people very kind and helpful will definitely be using their services in the future
pedro lEverything is good thank you so much
Gustavo QI had a reservation at another location . When I got there the trailer was not there. The Winchester store had one.
STEPHEN BDawn was excellent help in so many ways the truck was spotless and she has a good attitude with helping you with what ever you need will go back to her again excellent job Dawn
Donna HDrop off was not helpful through mobile instructions not clear and no on was able to assist
Andres AVery friendly and good service
Angel MNothing. She was very courteous and it made our experience easy. Well recommended
Felix AVery prompt and courteous and easy to work with ! Would nd will definitely use and recommend again !
joseph gVery friendly and very easy to work with. Thank you.
Eddie C