Customer Reviews for Glasgow Sunoco
(U-Haul Neighborhood Dealer)

1,623 reviews

2360 Pulaski Hwy   Newark, DE 19702

(302) 318-1219

Office Hours

  • Mon-Fri: 7:30 am–8:30 pm
  • Sat: 7:30 am–8 pm
  • Sun: 8:30 am–8:30 pm

Services at this Location:

Contact Us

(302) 318-1219

2360 Pulaski Hwy
Newark, DE 19702

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–8:30 pm
  • Sat: 7:30 am–8 pm
  • Sun: 8:30 am–8:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Friendly and understandable. We have used this location before due to the great customer service.

Rhiannon K. 
Rating:
1.0

Do not use locations that are gas stations/convenience stores with only one employee as service will be awful. No paperwork provided, dirty trucks and no time to ask questions. Long wait times. Pathetic.

bruce G. 
Rating:
5.0

The cashier was really nice, everything went fast and smoothly for the most part.

Shavonte M. 
Rating:
5.0

Customer did not leave a comment.

NULAH K. 
Rating:
5.0

Hv a dedicated person on trailer rental days.

OLIVER R. 
Rating:
5.0

The man who got the truck for me was fast and efficient and reasonable

MATTHEW A. 
Rating:
1.0

Only reason I booked this location is they have late hours to pick and drop off. The vehicle is very very very dirty and disaster maintenance. I got smoke smell as soon as I entered . Previous rent person left opened yogurt cup . Vehicle makes lot of noise . Very very disappointed with the vehicle and cant get from another location in the last minute. I never use this location again.Very very disappointed. No hygiene at all. Felt like I was driving trash truck.

sravan C. 
Rating:
5.0

Seamless. App worked well for drop off. Easy to use.

Timothy I. 
Rating:
1.0

Customer Service horrible Horrendous Experience

Elicious C. 
Rating:
2.0

Customer did not leave a comment.

charmaine L. 
Rating:
5.0

Customer did not leave a comment.

RAYON H. 
Rating:
4.0

Customer did not leave a comment.

GABRIEL E. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
3.0

Customer did not leave a comment.

Jonathan B. 
Rating:
5.0

Consistent good service

Amandeep S. 
Rating:
2.0

Original truck rented had windshield wipers that did not work. Called U-Haul and they could not get anyone out to fix it. Asked me to drive it to a repair shop, who said they could not fix it. Had to return to original location and exchange for another truck. The new truck had issues with registering it was in park and had a door that caught when opening.

Chris S. 
Rating:
5.0

Excellent customer service! Such a great experience!

frances L. 
Rating:
5.0

Everything was fine. Nice friendly people that work there.

Gregory E. 
Rating:
5.0

Customer did not leave a comment.

Nurullah A. 
Rating:
5.0

Nicole is amazing! Always upbeat and very helpful!

Benita J. 
Rating:
3.0

dirty interior of the truck

Earl W. 
Rating:
5.0

They really helped me out in my time of need ! ♥️

Fiona S. 
Rating:
5.0

Very professional

Daphne M. 
Rating:
5.0

It's always no hassle pick up and drop off

Joseph D. 
Rating:
5.0

Just keep telling those clean and up to date

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

Attened was very helpful and knowledgeable. Thank you

lillian R. 
Rating:
2.0

The truck ran bad. It need to be in someone shop. That truck was just trouble. It's was so dirty, with dog food all on the floor. Dog hair on the passenger side. Had a lil smell to it. It was hard to put into gear. At some point. I just wasn't really to happy with this Uhaul place, at all.

ALVIS B. 
Rating:
5.0

The owner so friendly and helpful thank you

SAIDA G. 
Rating:
3.0

Customer did not leave a comment.

Anthony M. 
Rating:
4.0

Customer did not leave a comment.

Elwood G. 
Rating:
4.0

Customer did not leave a comment.

Elwood G. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
3.0

The uhaul was filthy and sticky with trash in it.

Teah M. 
Rating:
5.0

Excellent service

kojo A. 
Rating:
5.0

Customer did not leave a comment.

Edward M. 
Rating:
3.0

The manager was friendly and fast, however, the van was filthy!!! I threw my clothes away afterwards.

Kelly P. 
Rating:
5.0

This is the best place to rent Uhaul.

Hammad M. 
Rating:
5.0

Customer did not leave a comment.

Franklin M. 
Rating:
5.0

Customer did not leave a comment.

ANGEL C. 
Rating:
5.0

I requested a dolly. Never got it . Haven't checked payments but I am sure you charged me for it

Jose M. 
Rating:
3.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

amandeep S. 
Rating:
1.0

Van was filthy. I spent an hour cleaning it myself when I got home. Food trash, urine bottles and blood from them selling meat out of it . Owners of gas station had shoved an air freshener in it to cover the smell. Highly disappointed in this one. I spent over $500 to rent a wrecked, filthy van.

JONATHAN B. 
Rating:
5.0

Customer did not leave a comment.

Dan H. 
Rating:
5.0

Speedy service and the attendant help with the hook up.

Lucille S. 
Rating:
5.0

Customer did not leave a comment.

richard N. 
Rating:
4.0

Customer did not leave a comment.

Joel F. 
Rating:
3.0

N/A

Melvin A. 
Rating:
2.0

The truck was filthy. I was told the gas tank was full at pickup. I drove 40 miles. Approximately two and a half gallons consumed. However the meter was still running at five gallons. I want a refund for two and a half gallons $7.80. ($3.19 per gallon).

Carol R. 
Rating:
3.0

Make sure the trucks are clean and serviced

Bradley C. 
Rating:
5.0

Consistently good service

amandeep S. 
Rating:
5.0

Customer did not leave a comment.

DOLORES D. 
Rating:
5.0

Customer did not leave a comment.

IRENE H. 
Rating:
5.0

It was an enjoyable experience. The gentleman who I delt with was very delightful. Price was high... you can improve that.

Keith W. 
Rating:
5.0

I was completely satisfied with the services I received. They were fast and it took only a few minutes to return the truck.

Enock B. 
Rating:
5.0

Customer did not leave a comment.

Teirra J. 
Rating:
4.0

Customer did not leave a comment.

SYLVESTER W. 
Rating:
1.0

Floor on passenger side had a sticky solution.Van was very dirty and smelling.Mentioned this to the agent before leaving the location

David O. 
Rating:
3.0

Employee was very helpful. Had an issue with the steering wheel being locked at pickup. I've never had a Uhaul that had the steering wheel lock every time the vehicle was turned off so that was a bit annoying. The back of the Uhaul was dirty with items from a previous rental inside. Overall I'd go back to the location only because the employee was helpful and professional.

Candace P. 
Rating:
5.0

The counter people were friendly and very helpful

Simone T. 
Rating:
5.0

Customer did not leave a comment.

Wakine G. 
Rating:
1.0

Customer did not leave a comment.

Crystal B. 
Rating:
5.0

Trailer always in good condition, this is my 3rd trailer rental all been great thanks

George V. 
Rating:
3.0

Customer service was unhelpful with the returning of the truck.

Autumn H. 
Rating:
3.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Good Truck, just a bit old. I was able to get the job done. Will rent from this location again.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

ABHISHEK M. 
Rating:
5.0

Customer did not leave a comment.

tran T. 
Rating:
4.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Keep being you

Benjamin N. 
Rating:
3.0

on the paper work it said it was a quarter tank of gas. when I got in the u-haul it was empty. and the mileage was wrong

William B. 
Rating:
2.0

Clean and sanitize all equipment the first truck was filled with bugs.

Swanzennetta F. 
Rating:
5.0

Excellent, as always!

Shane L. 
Rating:
4.0

Check engine light was on. Oil light was on. Tire light was on. Not sure if these items needed to be cleared off the dashboard and all systems are ok.

William B. 
Rating:
5.0

Customer did not leave a comment.

Brittany W. 
Rating:
4.0

None. Excellent service, trailer clean, and easy to haul.

Julie M. 
Rating:
2.0

The gentleman hardly knew what he was doing and it couldn't answer any of my questions nor did he have acknowledgment of my situation or answers on how to help me

Trista D. 
Rating:
5.0

Congested parking area, difficulty backing out truck from lot.

Ralph M. 
Rating:
5.0

NA. Thanks for the Great service.

MARK S. 
Rating:
3.0

Very easy The customer service was good, good conversation while I waited.

Tiarra S. 
Rating:
5.0

Just keep doing what you are doing.

deborah U. 
Rating:
5.0

Customer did not leave a comment.

Gordon P. 
Rating:
4.0

Drop off went smoothly.

Jon H. 
Rating:
5.0

Customer did not leave a comment.

Cathy Z. 
Rating:
3.0

Customer did not leave a comment.

Priscah B. 
Rating:
5.0

Customer did not leave a comment.

Rita C. 
Rating:
3.0

We went into the store, verbally told the man at the counter that we filled the gas back up and told him where we parked. He did not check the vehicle or look at my receipt. It felt odd that he didn't look at the vehicle or even ask my name. I would hope that in the future to protect customers and the company, it should be inspected after returning immediately. Thank you for your attention.

Jacqueline A M. 
Rating:
5.0

Customer did not leave a comment.

Shevelle C. 
Rating:
5.0

Very comfortable renting

JAMAL A. 
Rating:
5.0

Great return!!!! better than my Pick Up experience

Jetta R. 
Rating:
4.0

Despite what the information on their website says, this location is NOT equipped for off-hours pickup. You must wait for an attendant to come on duty in order to pick up the rental van. However, the store's hours of operation are AN HOUR EARLIER than listed on the website, so...Had we known that we could have gotten the van much sooner and gotten started on our move. It all turned out fine, but I do wish the information were up to date. Also the UHaul app for after hours acquisition is absolute crap. Would NEVER use it again and I'm deleting it from my phone.

Robert S. 
Rating:
3.0

The overall truck was dirty especially the interior and it smelled like cigarette smoke.

william L. 
Rating:
5.0

Customer did not leave a comment.

Noelle M. 
Rating:
4.0

Customer did not leave a comment.

Randall H. 
Rating:
4.0

Customer did not leave a comment.

DiCee A. 
Rating:
4.0

Customer did not leave a comment.

linda R. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
2.0

The van was filthy. There was trash in the door wells. The console was dirty. It looked like it was never cleaned. The passengers side mirror was broken, which is a driving hazard. The back of the truck was covered with grass clippings too. This was as one of the worst rentals I've ever used. The location is convenient to my home. I wish they would clean up or I will use another moving service in the future.

Garry J. 
Rating:
5.0

The customer service was outstanding! They listen and try to resolve your needs as soon as possible and to your satisfaction. I will always continue to rent from this location. The truck was very clean and well maintained.

JUAN S. 
No reviews have been submitted for this location.

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