Customer Reviews for Gilchrist Building Supply
(U-Haul Neighborhood Dealer)

194 reviews

1960 N US Hwy 129   Bell, FL 32619

(352) 463-3792

Office Hours

  • Mon-Fri: 7 am–5:30 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(352) 463-3792

1960 N US Hwy 129
Bell, FL 32619

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5:30 pm
  • Sat: 8 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Janet Goodwin 
Rating:
5.0

It was quick and easy very professional

Cynthia Doonan 
Rating:
5.0

I have dealt with this business several times. Never had a bad experience. Great employees.

Edward Bayer 
Rating:
5.0

Nothing

Vanessa Jenkins 
Rating:
5.0

Customer did not leave a comment.

BLAIR CORBETT 
Rating:
5.0

Customer did not leave a comment.

rosa baker 
Rating:
5.0

The service was great

Bernardo Bestard 
Rating:
5.0

Customer did not leave a comment.

Drema Smith 
Rating:
5.0

None, Gilcrest Supple was awesome!

tom buckard 
Rating:
5.0

The nicest people you ever wanted to deal with. They went over and beyond to get my trailer hooked up behind my truck and on the road.

FAITH PIERCE 
Rating:
5.0

The rigamarole the office staff has to go through seems extreme and time consuming. Hook up was easy and photos were taken of the hook up to ensure all was done as required. The staff at Gilchrist Building Supply are very friendly and easy to work with.

Nancy Nieman 
Rating:
5.0

Customer did not leave a comment.

laurie jarveau 
Rating:
5.0

Customer did not leave a comment.

Rebecca Glassford 
Rating:
5.0

Customer did not leave a comment.

Audrey Harrill 
Rating:
3.0

The computer check out was so much trouble, it took us an hour and twenty minutes to get the trailer rented. The help was great and the service was great but the computer part sucked.

emory philman 
Rating:
5.0

Customer did not leave a comment.

CLYDE CROSS 
Rating:
4.0

Customer service was great. The trailer was clean but it did not lack property on the hitch receiver and the trailer bounced a lot during the drive.

FLORENCE WHITMORE 
Rating:
5.0

Very nice folks

Gregory Yancey 
Rating:
5.0

Customer did not leave a comment.

HARVEY HAMPTON 
Rating:
5.0

Customer did not leave a comment.

Art Belaski 
Rating:
5.0

Customer did not leave a comment.

david collins 
Rating:
5.0

Customer did not leave a comment.

Rodney Douglass 
Rating:
5.0

My only recommendation is that it should not take 30 to 40 minutes to check someone out the pictures my license all that could be done pre-arrival. Just need to spot check thank you

stephen holcomb 
Rating:
4.0

Pick-up took half an hour due to Uhaul procedures. Customer service had to call Uhaul to get a code to get into the system; then needed to text me a message to upload a picture of my driver's license. More information, more paperwork. Really the process needs to be streamlined.

Suzanne Riordan 
Rating:
5.0

Customer did not leave a comment.

Troy Sprague 
Rating:
5.0

Customer did not leave a comment.

Helen StJohn 
Rating:
3.0

One I rented was broke down had flats and tail lights hanging out. They found another that didn't know they had. It took a hour to get out with it . Was clean I put air in right front because was low

KAREN BEARDSLEY 
Rating:
5.0

Don’t change a thing

ROBERT MALDONADO 
Rating:
5.0

Customer did not leave a comment.

LYNETTE SMITH 
Rating:
5.0

Customer did not leave a comment.

Joseph Beaulieu 
Rating:
5.0

Customer did not leave a comment.

Joe Darvis 
Rating:
5.0

I was stuck because my car had broken down,, This was a god sent,, I was in a bind

Joseph Rindosh 
Rating:
5.0

Customer did not leave a comment.

james gibson 
Rating:
5.0

Customer did not leave a comment.

AMY WHICKER 
Rating:
5.0

Customer did not leave a comment.

TIMOTHYJAMES WOOD 
Rating:
5.0

Customer did not leave a comment.

MICHAEL LIGHTFOOT 
Rating:
5.0

Randy, the man who wrote my rental was great!! Very helpful!!

Edward Bayer 
Rating:
5.0

It couldn't get any easier to rent a clean, high quality truck. Great location, great truck!

WILLIAM BLACKBURN 
Rating:
4.0

Staff was professional and helpful.

DAVID PRICE 
Rating:
1.0

Had to change trucks twice and stilln it was dirty and the gas gage did not match the paperwork. The employee that handles that area did not seem to take his job seriously and seemed bothered that I didn't want a Truck that had been smoked in and not cleaned at all. I don't smoke and have no desire to drive 500 miles and smell an ashtray the entire way! The truck I finally settled on was also dirty and had damage that had not been noted! Alex a second employee finally stepped in to help and made things right, paperwork and all. I settled because I had people waiting to load the truck and was paying them by the hour. With all the delays in signing out a truck it delayed my process by over an hour! Not pleased at all with the whole thing. I would not recommend anyone get a truck at this location until that get thing in order.

NORMAN STRADER 
Rating:
1.0

Customer did not leave a comment.

Matthew Browder 
Rating:
5.0

Customer did not leave a comment.

AARON NEEDHAM 
Rating:
5.0

Customer did not leave a comment.

MATTHEW BARBER 
Rating:
5.0

Customer did not leave a comment.

MICHELLE BECKHAM 
Rating:
1.0

Charged me the extra 42 even tho in my contract it gave me an extra 2 days.

ANDREW MOBSBY 
Rating:
5.0

I had no problems with U-haul and would recommend Uhaul to others until dropping off at Gilcrest Building Supply...... They said my paperwork had 15/16 worth of gas when I picked up the truck. On top of the $1,000 plus bill they charge an extra $ 24.75 for the difference in gas. I my opinion, I though the gas charge was petty! I also spend a lot of money during the course of the year at Gilcrest Building Supply on farm supplies and such..... in the future I maybe switching to Ace for said supplies instead.....

KEVIN KELLY 
Rating:
4.0

Original reservation was at Fort White Florida which had no one present at location although people were working in back shop and garage doors were open. Another client was also there to pick up equipment and couldn’t get their truck. Piss poor excuse for vendors and bad representation of uhaul brand… more like hee Haaaa donkeys at Fort White! Went to Bell Florida location and no problem.

ERIC ADAMS 
Rating:
5.0

Customer did not leave a comment.

Paul Anderson 
Rating:
5.0

Customer did not leave a comment.

Judy Green 
Rating:
5.0

All went well.

RONALD THAYER 
Rating:
5.0

Everything was great, don’t know how you could improve

joseph roberts 
Rating:
5.0

Customer did not leave a comment.

JOHN GREENE 
Rating:
5.0

Went out of the way to help me out. Thank you Uhaul staff. 10 star service!

KIRK GAUDIN 
Rating:
5.0

Customer did not leave a comment.

MARK HURST 
Rating:
5.0

Customer did not leave a comment.

Marian Spring 
Rating:
5.0

Excellent customer service!

Werner Peyinghaus 
Rating:
5.0

Alex was great to work with on the return.

Alex Nicholson 
Rating:
1.0

I brought the trailer back 30 minutes late I’ll timer for the day I’ll never rent anther u-Haulfrom you all

Darryl Ashmore 
Rating:
5.0

Customer did not leave a comment.

Stephen Pastula 
Rating:
5.0

Nothing

David Harris 
Rating:
5.0

Very helpful. Good job.

ROBERT WINEGAR 
Rating:
5.0

You would think that a person who rents Uhaul to people everyday would get a discount. Probably would help employee morale.

SCOTT KAY 
Rating:
4.0

Customer did not leave a comment.

Wolcott Beard 
Rating:
5.0

It was a straight forward business deal with no hassle...we appreciate U-Haul for being there at Gilchrist Building Supply.

victoria dubose 
Rating:
5.0

Truck had a leak, informed at drop off. Boxes got wet in move and ruined some things.

Robert De Boer 
Rating:
4.0

Customer did not leave a comment.

Terry Behle 
Rating:
5.0

Nothing, everything was perfect.

David Hatmaker 
Rating:
5.0

Customer did not leave a comment.

Chris Rolling 
Rating:
5.0

Customer did not leave a comment.

douglas hayes 
Rating:
5.0

Keep up the great job.

RONALD THAYER 
Rating:
5.0

n/a

ralph royster 
Rating:
1.0

sales associate was not knowledgeable of the rental process, it took an hour to set up. when I returned the next day to pick it up the paper work was wrong and had to be done again. the trailer was dirty inside and out. the associate informed me he doesn't clean them .will never do business again at this establishment.

henry wilson 
Rating:
5.0

Customer did not leave a comment.

Bell High School 
Rating:
5.0

Customer did not leave a comment.

Bell High School 
Rating:
5.0

Keep up the good work.

TODD JONES 
Rating:
4.0

I put not applicable for helpful personnel because I dropped off after hours and no one was there.

Carl Rehberg Jr 
Rating:
5.0

Everything was great & when smooth & easy Thank you

Denise Sanz 
Rating:
5.0

Customer did not leave a comment.

LEONARD ALFONSO 
Rating:
5.0

They are always the most helpful and experienced staff.

Melissa Pauley 
Rating:
4.0

Customer did not leave a comment.

Phillip Kirchner 
Rating:
5.0

Customer did not leave a comment.

CHRIS KLEPPS 
Rating:
5.0

Everthing was great.

James Faircloth 
Rating:
5.0

The staff at this location are great do what it takes to get you on the road safely and help any way they can don't change a thing

Randy Watts 
Rating:
5.0

Customer did not leave a comment.

daniel kuhr 
Rating:
5.0

U-haul needs to get it's act together. What is the point of me reserving a trailer only if I still have to go through the whole process, not once - but twice because the system kicks it back out. Gilchrist Building did make it easier though.

Vincent Herman 
Rating:
5.0

They are awesome in Bell.

Maria Lightner 
Rating:
5.0

Customer did not leave a comment.

Wesley Watts 
Rating:
5.0

Very nice people.

Nina Hedges 
Rating:
5.0

Customer did not leave a comment.

JEFF HAYES 
Rating:
4.0

Customer did not leave a comment.

Charles Sullenbarger 
Rating:
5.0

Customer did not leave a comment.

Bell High School 
Rating:
5.0

Customer did not leave a comment.

Bell High School 
Rating:
5.0

Excellent customer service here.

Kristine Eskelin 
Rating:
5.0

Customer did not leave a comment.

Bell High School 
Rating:
5.0

Customer did not leave a comment.

Carry Laycock 
Rating:
5.0

Customer did not leave a comment.

ROGER HARMELINK 
Rating:
5.0

Customer did not leave a comment.

EDWARD BAYER 
Rating:
5.0

no need

ROGER HARMELINK 
Rating:
5.0

Customer did not leave a comment.

Douglas Pearson 
Rating:
5.0

Customer did not leave a comment.

EMORY PHILMAN 
No reviews have been submitted for this location.

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