Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Je voulais perdre une remorque 5par8 mais été prise dans glace
gyslain plante
Rating:
5.0
Customer did not leave a comment.
ti-jean ti-jean
Rating:
5.0
Customer did not leave a comment.
Karim Abdel Shahid
Rating:
5.0
Location of drop off not hard to find. Went very well.
Irene Plouffe
Rating:
5.0
Expérience très agréable, je recommande hautement, facile de louer et de laisser le camion dans une autre ville.
Personnel professionnel sur place qui vous guide dans chaque étape.
Martin Lemire
Rating:
5.0
Customer did not leave a comment.
Valerie Campion
Rating:
4.0
Service à la clientèle: Très bien. Essuie-glaces fonctionnent 1x/5. Très propre.
Merci!
Julie Laprise
Rating:
5.0
Customer did not leave a comment.
Laura Saulnier
Rating:
5.0
Customer did not leave a comment.
elisabeth godard
Rating:
5.0
Customer did not leave a comment.
neil billodeau
Rating:
5.0
Customer did not leave a comment.
Mireille Beaudoin
Rating:
3.0
Your online booking seems not working properly, creating waiting time at the counter. You should check with your sales agent and try to fix these issues.
PLD Management inc
Rating:
4.0
Customer did not leave a comment.
pierre gagnon
Rating:
4.0
Customer did not leave a comment.
Elisabeth Godard
Rating:
5.0
Super
neil billodeau
Rating:
2.0
Customer did not leave a comment.
Jean-Francois Hamilton
Rating:
5.0
Customer did not leave a comment.
David Boutin
Rating:
5.0
Customer did not leave a comment.
Joshua Castillo
Rating:
5.0
Customer did not leave a comment.
gilles gauthier
Rating:
5.0
The responsible there told me he couldn't believe they let us rent that truck and cross Canada with it.
jimmi langevin
Rating:
5.0
Customer did not leave a comment.
eves st laurent
Rating:
5.0
Customer did not leave a comment.
JEANNOT DORE
Rating:
5.0
Customer did not leave a comment.
michel dion
Rating:
5.0
Customer did not leave a comment.
LUCIE GAUDETTE
Rating:
5.0
Rien de négatif.
Pierre Harvey
Rating:
5.0
Customer did not leave a comment.
Jean-Francois Bolduc
Rating:
5.0
Customer did not leave a comment.
SYLVIE LAVOIE
Rating:
5.0
Customer did not leave a comment.
claudine milot
Rating:
5.0
Customer did not leave a comment.
Yanick Dionne
Rating:
5.0
Heureusement que Dany de chez Dany Mécanic était là. Vous devriez prendre des cours de service à la clientèle de lui. U-Haul a le pire service à la clientèle. C'est du jamais vu. Aux limites de l'arnaque. Nous avons dû renoncer à la remorque de 12 pi. pour une de 8 pieds. En plus d'avoir à faire 4hres de route pour aller la chercher quand on nous avait promis 2 mois avant que la réservation était confirmée. Vraiment pourri à l'os.
serge sergerie
Rating:
5.0
Customer did not leave a comment.
Adele Cote-Marchand
Rating:
5.0
Customer did not leave a comment.
Eric Delisle
Rating:
5.0
Customer did not leave a comment.
Frederic Seers
Rating:
5.0
Customer did not leave a comment.
mario major
Rating:
5.0
Customer did not leave a comment.
rachelle devin
Rating:
4.0
Customer did not leave a comment.
Serge Bouffard
Rating:
5.0
Very helpfull personnel (Eric)
Regis Doucet
Rating:
5.0
Customer did not leave a comment.
jesica phaneuf
Rating:
5.0
Customer did not leave a comment.
yvon imbeault
Rating:
5.0
Customer did not leave a comment.
Olivia Sauvageau
Rating:
3.0
Facturer 3 jours au lieu de 2.
Aucune facture papier.
Manque un ancrage dans la remorque.
Ça a prit 15 min pour que l’employé entre mes données pour la facturation.
patrice Tremblay
Rating:
5.0
Tres bien
yvon imbeault
Rating:
5.0
Customer did not leave a comment.
anne ren belmard
Rating:
5.0
Customer did not leave a comment.
alain amirault
Rating:
5.0
Customer did not leave a comment.
Ghislain neron
Rating:
5.0
Very good service from Dany
We can feel his passion !
sylvain paquet
Rating:
5.0
Customer did not leave a comment.
MARIE-HELENE SAUVE
Rating:
5.0
Customer did not leave a comment.
Anne-Marie Quimtal
Rating:
5.0
Customer did not leave a comment.
MARC-OLIVIER TREMBLAY
Rating:
5.0
Customer did not leave a comment.
andre coté
Rating:
5.0
Customer did not leave a comment.
Jean Desmarquis
Rating:
5.0
Customer did not leave a comment.
KEVEN OUELLET
Rating:
5.0
Customer did not leave a comment.
normand marcotte
Rating:
5.0
Customer did not leave a comment.
Rock Tremblay
Rating:
5.0
Top👌
Amelie Maher
Rating:
5.0
Customer did not leave a comment.
Matthieu Beauregard
Rating:
3.0
Our truck was not reserved as we paid for in april (8am) but was moved to 2 pm instead. We are being charged extra miles when we picked unlimited km
Will Never book again with uhaul, not recommend to anyone either
Andre Menard
Rating:
5.0
J'ai vraiment eu une tres belle service et tt les equipements y etait dedans ,j'ai meme refere ma soeur pr cet été 2020 pr son demenagement
Ornella Berahine
Rating:
5.0
Merci
mario major
Rating:
5.0
Keep on !
dany routhier
Rating:
5.0
Customer did not leave a comment.
eric jacques
Rating:
5.0
Customer did not leave a comment.
DENIS LALONDE
Rating:
5.0
Customer did not leave a comment.
vincent bergeron
Rating:
5.0
Dla classe !
Michel Villeneuve
Rating:
5.0
Customer did not leave a comment.
denis dion
Rating:
5.0
Rien.
PATRICK GUERETTE
Rating:
5.0
Customer did not leave a comment.
Samuel Popowich
Rating:
5.0
Customer did not leave a comment.
tony tremblay
Rating:
5.0
Customer did not leave a comment.
ent rodrigue piq ent rodrigue piquett
Rating:
5.0
Service impeccable
rejeanne bradette
Rating:
3.0
J’ai réservé un diable ...ils en avaient pas
J’ai réservé des couverture de protection, ils avaient juste la moitié de ce que j’avais réservé de plus le gars devait les mettre dans le camion et elles n’étaient pas là à notre arrivé sur les lieux du déménagement.
jose voyer
Rating:
5.0
Gentillesse du personnel et service hors pair.
Merci !
DENIS LAROUCHE
Rating:
5.0
Bon service avec M Dany
Truck qui nous était destiné avait un bogue donc y nous l'a remplacé
Il a trompé fort pour notre réservation qui rushait avec leur système
Claudy Fortin
Rating:
5.0
Customer did not leave a comment.
Valerie Bouchard
Rating:
5.0
Le volant était décentré
Un pneu mal balancé, ça vibrait toujours
Bruit lors du rouli de côté
Lumière service soon s'est allumée à la première grosse côte
Michel Thibault
Rating:
3.0
Préparez-vous à attendre car le responsable répond à tous ses appels en même temps qu'il vous sert...
Jean Picard
Rating:
5.0
Customer did not leave a comment.
Jean-Michel Poirier
Rating:
5.0
Peut-être le site internet, beaucoup de misaire a entrer la date de prise de la remorque
Donald Fournier
Rating:
1.0
I was very badly advised. The person did not consider the type of towing for my vehicle. In using a trolley, my differential clutch broke. I have damages of about $ 2,000. Garage to ban for U-Haul. No professionalism, he praises without worrying about the consequences for the customers.
MARTIN CAYOUETTE
Rating:
5.0
Customer did not leave a comment.
GUY LEMIEUX
Rating:
4.0
Customer did not leave a comment.
Dave Royer
Rating:
4.0
Customer did not leave a comment.
luc dessureault
Rating:
5.0
Customer did not leave a comment.
bruno sarrazin
Rating:
4.0
Customer did not leave a comment.
Jimmy Carbonneau
Rating:
5.0
Très bien tout fonctionnait très bon service cher dany mecanique
CHRYSTINA DUQUETTE
Rating:
5.0
Customer did not leave a comment.
Stephane Chan Tack
Rating:
5.0
Customer did not leave a comment.
Daniel Guay
Rating:
4.0
Customer did not leave a comment.
Serge Bergeron
Rating:
3.0
Customer did not leave a comment.
VINCENT HEBERT
Rating:
5.0
Customer did not leave a comment.
Sylvie Gosselin
Rating:
5.0
Correspondance en français
Yvon Grenier
Rating:
5.0
Customer did not leave a comment.
David Wood
Rating:
5.0
Customer did not leave a comment.
Jean Tremblay
Rating:
5.0
Customer did not leave a comment.
Yves Trambouze
Rating:
5.0
Customer did not leave a comment.
alex larouche
Rating:
3.0
Il serait bien que les camions est des inspections plus approfondies... car celui que nous avons eu était très mal enligné!!! Pour la conduit ce fut plus difficile ! Mais le camion était propre mais sans plus. Mais par contre le M. du garage ou nous avons pris le camion était très gentil et courtois et à bien pris le temps de m’expliquer comment ça fonctionne... merci !
Et en passant le kilométrage n’etait Pas du tout le même que sur le contrat ! J’avais pris une photo mais bon pour l différence que j’ai eu à payer à l’arrivée...
Teena Mailhiot
Rating:
5.0
Pour se qui est de la remise, tout était parfais! le service était impécable