Customer Reviews for Furniture Mart
(U-Haul Neighborhood Dealer)

522 reviews

368 Furys Ferry Rd   Martinez, GA 30907

(706) 550-6816

Office Hours

  • Mon-Tue: Closed
  • Wed-Fri: 9 am–5:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(706) 550-6816

368 Furys Ferry Rd
Martinez, GA 30907

Services at this Location:

Office Hours

  • Mon-Tue: Closed
  • Wed-Fri: 9 am–5:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

DOUGLAS MOORE 
Rating:
3.0

Customer did not leave a comment.

SCOTT FREEMAN 
Rating:
5.0

Customer did not leave a comment.

Henry Ayala 
Rating:
4.0

I requested a dolly when i spoke to the representative. You can listen to the recording. It was not there or on the rental request. Very disappointing. I had to waste an hour renting one from home depot

Diane Griswold 
Rating:
5.0

Always great

WHITNEY WILDER 
Rating:
5.0

Customer did not leave a comment.

drew wilder 
Rating:
5.0

Customer did not leave a comment.

WHITNEY WILDER 
Rating:
5.0

Customer did not leave a comment.

Drew wilder 
Rating:
5.0

Customer did not leave a comment.

Chris McElroy 
Rating:
3.0

I’m not sure but when I went to the location it took me a little while to realized the equipment is behind the building. You can not see it from the street or main parking lot.

Jose Martinez 
Rating:
4.0

When I went to get the key, it was already unlocked (the code was already inputted). So, some random person could have gotten to it and stolen the vehicle. It should be more clear to customers to scramble the lock once you put the key back in.

Dylan Baxter 
Rating:
5.0

Customer did not leave a comment.

Ryan O'Connor 
Rating:
5.0

Customer did not leave a comment.

Jake Sustarich 
Rating:
5.0

Don’t allow smoking in the vechiles

bill jackson 
Rating:
5.0

I would like to know what the final cost is a little sooner than later

joseph hill 
Rating:
5.0

Customer did not leave a comment.

Clement Brown 
Rating:
5.0

I have rented from Uhaul several times at a different location, decided to try this location last time and this has now become my go to. The transaction was quick and the agent was professional and pleasant! On top of the great Uhaul service, they also have a great selection of furniture! ??

Danielle Thomas 
Rating:
5.0

Customer did not leave a comment.

alvin HARDEN 
Rating:
4.0

Customer did not leave a comment.

RICHARD simpson 
Rating:
5.0

Customer did not leave a comment.

drew Wilder 
Rating:
3.0

Location was not open when I dropped trailer off

George Wineteer 
Rating:
5.0

Customer did not leave a comment.

Yang Shi 
Rating:
5.0

Customer did not leave a comment.

Andrew wilder 
Rating:
5.0

Customer did not leave a comment.

Beth Hamilton 
Rating:
5.0

Customer did not leave a comment.

Andrew wilder 
Rating:
5.0

Customer did not leave a comment.

Gail Majors 
Rating:
5.0

I had some difficulty checking the truck back in on the app.

Scott Gaines 
Rating:
5.0

Customer did not leave a comment.

Andrew Alford 
Rating:
5.0

Quick and easy

drew wilder 
Rating:
5.0

This was the typical U-Haul experience. It was a dis-organized, lengthy process for picking up a small trailer. The requested pick-up location was changed 2 times by the U-Haul Company reservation office sending us to a different state for pick-up. Several phone calls were needed to correct the situation.

Stan Pustarfi 
Rating:
5.0

Nothing

Mark Stipsits 
Rating:
5.0

There was remnants of a dirty job/use before me. I'd say it was quite a bit of dirt inside the cab and cargo area

Benjamin Hunt 
Rating:
5.0

There was some left over trash and drink spillage inside the vehicle. It was easily cleaned up. Vehicle did appear well maintained.

Jerry Magnuson 
Rating:
5.0

Customer did not leave a comment.

GERALD CULPEPPER 
Rating:
5.0

Customer did not leave a comment.

joel sanders 
Rating:
5.0

Customer did not leave a comment.

MIKE HODNICK 
Rating:
4.0

This is the second time I’ve rented on a weekend when the rental site wasn’t open. And it’s the second time I’ve requested supplies along with the van (dolly+pads). And it’s the second time those supplies weren’t present or available. And it’s the second time I was charged for those items despite indicating in the return comments that there was a problem with the rental. Just be warned if you try to rent supplies on a non-business day. U-haul did refund the charges, but hanging on the line for customer service is not my favorite way to spend time. The van itself was in great shape and the rental process was a breeze.

Hans Hopkins 
Rating:
3.0

Customer did not leave a comment.

letha williams 
Rating:
5.0

Great service, no complaints!

Matthew Henderson 
Rating:
5.0

Customer did not leave a comment.

melissa decker 
Rating:
5.0

Customer did not leave a comment.

kurt bleemel 
Rating:
5.0

Customer did not leave a comment.

lisa ritch 
Rating:
5.0

I DONT REALLY MIND OR DO NOT HAVE ANY COMPLAINTS BUT THE 1/4 GAS WAS LESS AND IT WAS BUSY SO DECIDED NOT TO BRING UP THE ISSUE WISH IT WAS A FULL TANK TRUCK SO EASY TO FILL UP I ENDED UP PAYING FOR 3 GALLONS MORE PLEASE ADOPT THE FULL TANK POLICY INSTEAD OF 1/4

BIMAL DESAI 
Rating:
5.0

Customer did not leave a comment.

tom washer 
Rating:
5.0

Customer did not leave a comment.

Donald Cifelli 
Rating:
5.0

Customer did not leave a comment.

john beard 
Rating:
5.0

Customer did not leave a comment.

George Sedgwick 
Rating:
5.0

This is a great place to rent/ buy from, these guys are so nice and helpful, I used them in the past and we definitely use them in the future!!

Johnny Melles 
Rating:
4.0

This end delivery location is regularly closed on Sunday and Monday of each week. Had we known that fact, we would have delivered the trailer to a different location two days early. However, they did send me a prompt notice of receipt of the trailer on early Tuesday morning. I think the endpoint service organization is probably a high performer. There was ample space to drop and park the trailer. Ms. Erica Helton, at the originating office, did a very good job of hooking up the trailer and showing us the do's and don'ts of safe travels. Her associate, Bibek Pandy, also did a good job of setting up our reservation. The trailer pulled behind our 2007 Buick Rainer without problems, vibration, or swaying. We are well pleased.

Robert Powers 
Rating:
5.0

Very friendly customer service

reginald sharpton 
Rating:
3.0

The process of picking up and returning the uhaul was absolutely ridiculous and frustrating. good location though

Laura Burough 
Rating:
4.0

First time using this location, but will be our first choice from now on. Convenient, friendly and helpful. Only recommendation is providing a warning that the lot is on a slight incline. We had to scrounge around to find something to block the wheels of the 12 ft trailer when we returned it.

kathy Hyman 
Rating:
5.0

The location we rented from was wonderful. However, dealing with U-Haul customer service wasn't. We were charged way more than we expected. We were charged more than agreed to, and getting anyone to assist us with the overcharges is near impossible. It takes a split second for the charges to come out of the account, but you have to wait 3 business days for a manager to contact you back is RIDICULOUS!

Karl Moore 
Rating:
4.0

arrived after hours.

ron hargett 
Rating:
5.0

Customer did not leave a comment.

joel sanders 
Rating:
5.0

Customer did not leave a comment.

Mark Weinberger 
Rating:
5.0

Customer did not leave a comment.

Matthew Andrews 
Rating:
5.0

Drew the Uhaul guy is very knowledgeable and helpful. I will definitely rent from him again. Thanks Drew for the help.

Devin Kee 
Rating:
5.0

Customer did not leave a comment.

PATRICIA LEWIS 
Rating:
3.0

Customer did not leave a comment.

Scott Reitor 
Rating:
5.0

For my 1st experience I found it helpful that there’s a number to call if i would ever need roadside assistance and for others I rented the 15’ truck I think it’s manual is behind the drivers seat not the passenger compartment. I could not find the instruments to move the side mirrors i found the manual accidentally when I had the collect my bag to drop the rental back.

Linda Hui 
Rating:
5.0

Customer did not leave a comment.

Bobby Garrett 
Rating:
3.0

I ordered moving blankets, but the location did not have any. I was not charged for them, but I was stuck without moving blankets for my move.

Jacob Forschein 
Rating:
5.0

Customer did not leave a comment.

don lloyd 
Rating:
3.0

There was supposed to be a dolly available in the truck for my use. The dolly was not available, resulting in an extremely hard time moving my things. When booking this uhaul truck I was told there would be a dolly available for my use.

Kanisha Eberhardt 
Rating:
5.0

Drew, the person in charge of the office, was super nice; and very well organized. U-Haul is lucky to have him with them. It was easy to due business with U-haul and a pleasure to be served by Drew.

bill johnson 
Rating:
5.0

The guys at The Furniture Mart were very helpful in getting me a truck in such short notice. Great Service!

Riki Remsen 
Rating:
5.0

Customer did not leave a comment.

Mary Strickland 
Rating:
5.0

Customer did not leave a comment.

Robert Lewis 
Rating:
5.0

Customer did not leave a comment.

Rhona Gipson 
Rating:
3.0

Customer did not leave a comment.

Lynn Wilson 
Rating:
5.0

Great people and great service.

Mark Stagich 
Rating:
5.0

Customer did not leave a comment.

Diana Harris 
Rating:
3.0

Customer did not leave a comment.

Martin Green 
Rating:
5.0

Customer did not leave a comment.

Larry Harmon 
Rating:
5.0

Customer did not leave a comment.

TONYA TREECEE-BURLEY 
Rating:
5.0

The drop off video was nothing like it was to complete. No photo to upload. Just drop it and leave receipt in the drop box.

DEREK WOODSON 
Rating:
4.0

Customer did not leave a comment.

MIckey Lubeck 
Rating:
3.0

We had hard time to move bigger appliances because we did not get the appliance dolly that was guaranteed for us!

Laszlo Kovacs 
Rating:
5.0

Customer did not leave a comment.

Paula Keefe 
Rating:
5.0

Customer did not leave a comment.

Michelle Lubeck 
Rating:
5.0

Made reservation online; checkout at location was very fast. Truck was older, but in good shape - no problems and ran well. Staff was friendly and very helpful.

Preston Harpe 
Rating:
4.0

Trailer needs a trailer jack.

Eric Pevehouse 
Rating:
5.0

Customer did not leave a comment.

lisa thomas 
Rating:
4.0

Customer did not leave a comment.

Stephanie Merrill 
Rating:
4.0

Customer did not leave a comment.

londos smith 
Rating:
5.0

Customer did not leave a comment.

mohamed elhassen 
Rating:
5.0

I was very impressed. The staff that we dealt with was very friendly and knowledgeable. Great job

Dennis Barton 
Rating:
5.0

Customer did not leave a comment.

Bruce Zuehlke 
Rating:
5.0

Great service And very friendly I would definitely come back there

john housley 
Rating:
5.0

I have come to this location several times and it’s always a pleasure working with these guys. I would recommend U-Haul to have other model the customer service I get here.

ANTONIO LARRY 
Rating:
5.0

I’m a repeat customer. I get great service each and every time

Dort Payne 
Rating:
4.0

Customer did not leave a comment.

Helen Diamond 
Rating:
5.0

Keep up the great customer service.

louis green 
Rating:
5.0

Great location

chris josey 
Rating:
5.0

Customer did not leave a comment.

drew wilder 
Rating:
5.0

Customer did not leave a comment.

Mike Sides 
Rating:
5.0

Customer did not leave a comment.

Robert Seal 
Rating:
5.0

Customer did not leave a comment.

eric strasma 
Rating:
5.0

Customer did not leave a comment.

Diana Harris 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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