Customer Reviews for Frasiers Nursery Inc
(U-Haul Neighborhood Dealer)

424 reviews

14708 Lemoyne Blvd   Biloxi, MS 39532

(228) 396-3718

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(228) 396-3718

14708 Lemoyne Blvd
Biloxi, MS 39532

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ernest Graves 
Rating:
4.0

Very friendly staff, they were very helpful.

Keith Kunze 
Rating:
5.0

Customer did not leave a comment.

kyle misko 
Rating:
5.0

Customer did not leave a comment.

Robert Cole 
Rating:
5.0

Great service and a great experience!

Tara Thompson 
Rating:
5.0

Customer did not leave a comment.

Stuart Burruss 
Rating:
5.0

This my location of choice. I've been a long time satisfied customer.

Judson Sasser 
Rating:
5.0

The truck had a very large oil spill hidden between its bed and liner that I want aware of until after damage done to the couches places in it.

MITCHELL M Falconer 
Rating:
5.0

Customer did not leave a comment.

Clarence Williams 
Rating:
4.0

No problems with the return. There were not clear instructions on where to park the truck, but we found a place with the other equipment. They were very nice.

Jennifer Edwards 
Rating:
5.0

Very pleasant and accommodating staff.

Bill Rayburn 
Rating:
1.0

The vehicle I rented was the absolute filthiest vehicle I ever been in. The previous renter obviously smoked several cartons of cigarettes during his journey and was accompanied by one or more of the slinkiest, slobbering, shedding dogs and they either lived in the vehicle or travelled a long distance. All of the windows were covered with dog slobber including the windshield, creating a safety hazard because it was difficult to see through the smeared, slobbered windows. The entire interior was covered with dog hair, ashes and garbage. The bed of the truck was also dirty and littered with garbage. I made a reservation the previous day and showed up 2 hours later than planned so the rental agent had plenty of notice to attempt a thorough cleaning. I would like a full refund, a sincere apology and a free rental.

Lee Thomas 
Rating:
2.0

Customer did not leave a comment.

Brianna Tenan 
Rating:
4.0

Customer did not leave a comment.

David Warnack 
Rating:
5.0

Lady was very friendly and a pleasure to deal with. Everything was ready when I got there and and return was very easy and quick. Would recommend using this location.

William Rayburn Jr 
Rating:
5.0

Customer did not leave a comment.

DUDLEY KROHN 
Rating:
4.0

Customer did not leave a comment.

Tony Turner 
Rating:
5.0

Customer did not leave a comment.

Celeste BontempsGeiser 
Rating:
5.0

Customer did not leave a comment.

Hector Alonso 
Rating:
5.0

Customer did not leave a comment.

Augusta Fisher 
Rating:
5.0

Customer did not leave a comment.

Lisa Robinson 
Rating:
5.0

Customer service was top notch. The ladies at Frasier were friendly, helpful, and very easy to work with.

Brian Johns 
Rating:
3.0

The location was okay. The equipment was fine. Not amazingly clean, but not terribly dirty. It's what you would expect for an old moving truck. Everything was old, but at least the AC worked without issue. The air-brakes felt questionable. Parking was a bit difficult. We have to reverse out directly onto the busy street without much visibility. Easy to pull in and park for the most part.

Eric Lam 
Rating:
1.0

I left a brand new dolly on the truck by accident and they kept my dolly and sent me a old smaller one back! I called them and she said that was mines she was lying so no don’t recommend this place at all! My dolly was worth $400 and the one they sent back was worth about $50 might talk to my attorney I have pictures..

Tonya Moore 
Rating:
3.0

Mom and Pop business, clerk was friendly. Good for what I needed.

Todd Sharp 
Rating:
4.0

Good centrally located location. Folks were very helpful and well organized.

Kenneth Stanford 
Rating:
5.0

Customer did not leave a comment.

Edwin O'Connor 
Rating:
5.0

Customer did not leave a comment.

Jamie Meakins 
Rating:
4.0

Expedited checkout

Brandon Teates 
Rating:
5.0

Customer service was excellent. Very easy process

Ryan Robert 
Rating:
5.0

Great service. Knowledgeable and very helpful.

Brian Watson 
Rating:
5.0

Customer did not leave a comment.

Angela Bryan 
Rating:
3.0

People were nice, but truck was junk and was over heating between 40-50mph and ac turns off during this. Also had reduced speed warning and truck idled.. Have picture of one of the warnings. I couldn't go on interstate so had to add extra miles traveling back roads to my house and back to drop off truck.

michael storey 
Rating:
3.0

Customer did not leave a comment.

grace youngblood 
Rating:
4.0

Had to return it without actually using it because I could not fit my riding mower in the trailer. I have a 52” deck riding mower and the trailer was advertised to be a 5’x8’, but it was not the inside trailer space that was 5’, but actually to include the wheel wells in that width measurement. That was not in the details and I thought the trailer was wide enough to fit my mower. It did not so I returned it almost an hour after picking it up once the rain stopped. I basically wasted $29 since I couldn’t not use it for what I needed it for.

Michael Bonayog 
Rating:
5.0

Customer did not leave a comment.

JESSIE HOWARD 
Rating:
5.0

Customer did not leave a comment.

Phillip Lafferty 
Rating:
5.0

Customer did not leave a comment.

carl dunaway 
Rating:
3.0

No air-conditioning Dirty inside and out. Shift linkage needs attention.

Derick Harden 
Rating:
5.0

Customer did not leave a comment.

Paula Cappiello 
Rating:
5.0

Customer did not leave a comment.

Sammy Coe 
Rating:
4.0

My reserved truck wasn't available at my pickup time (the previous customer was late in returning it). The agent gave me a larger truck at the same price to quickly resolve the issue. When I made the reservation online, I was notified about the electronic check in (no agent required), but this option wasn't available at this location. Truck was clean and the agent was pleasant - all in all, a good experience.

Adrian Hartz 
Rating:
5.0

Customer did not leave a comment.

Lyen Thach 
Rating:
1.0

Customer did not leave a comment.

Delrese Brewer 
Rating:
5.0

Customer did not leave a comment.

don greene 
Rating:
2.0

Both the truck and trailer were filthy. Had to call them out to tag existing damages on the truck. The truck was parked behind another truck, and there was a ditch behind the truck, so I had to perform ten point turns to extract it from the location.

Ronald Entralgo 
Rating:
5.0

free donuts

DORIAN ALEXANDER 
Rating:
5.0

Customer did not leave a comment.

Scheroc Johnson 
Rating:
5.0

Customer did not leave a comment.

PAUL CROWLEY 
Rating:
5.0

Fantastic service!!!!!

Mike McFarland 
Rating:
4.0

Customer did not leave a comment.

NARCISSIE PAYTON 
Rating:
5.0

Customer did not leave a comment.

ray eberman 
Rating:
5.0

People were very nice and accommodating.

Gary Verhoeven 
Rating:
5.0

Great customer service!

Royal Harrell 
Rating:
5.0

Customer did not leave a comment.

Lori Koelsch 
Rating:
5.0

Customer did not leave a comment.

ray eberman 
Rating:
5.0

Customer did not leave a comment.

Leon Giafaglione 
Rating:
5.0

Great uhaul location. Very friendly and easy to work with!

Mark Chamblee 
Rating:
3.0

Customer did not leave a comment.

Robin Meadows 
Rating:
3.0

Original location did not prepare and did not have my rental. I was sent to an alternate location 20 miles away.

Charles Cook 
Rating:
5.0

Customer did not leave a comment.

Sue Bruno 
Rating:
1.0

Trying to charge me an extra $480

Elaine Kolaski 
Rating:
5.0

Best people to come to if you want to rent a U-Haul they take care of you all were friends friendly and courteous

David riding 
Rating:
3.0

Customer did not leave a comment.

Gary Melton 
Rating:
5.0

Customer did not leave a comment.

Edwin O'Connor 
Rating:
5.0

The ladies here were great! I showed up within 30 minutes of making my reservation, asked to add a trailer to my order, and because they didn’t have one on hand, they went out of their way, called around, and found me one really close by. I’ll be going back to this location for my future rental needs.

Paul Ellis 
Rating:
5.0

Excellent service will be using this location again and will recommend to everyone that needs rental services. Frasiers Nursery Inc 14708 Lemoyne Blvd Biloxi, MS 39532

TODD BARNHILL 
Rating:
5.0

Customer did not leave a comment.

Arthur Burney 
Rating:
5.0

Nothing good

Herbert Powe 
Rating:
3.0

The unit I used had dog hair everywhere need set of tires and shocks overall the truck performed well the vendor that I use was very very nice I would recommend them again the first truck I rented both inside back tires were flat they could not air them up because there was no valve core stem inside of the filler tube so I had to swap trucks out all of this happened within 20 minutes of me renting the truck but the second truck was good to go just had dog hair and needed tires front rotors could be turned and front shocks needed replacing engine and transmission performed well AC was cold I will use your services again

kevin davis 
Rating:
5.0

Customer did not leave a comment.

Kenneth O Powell Sr 
Rating:
5.0

Customer did not leave a comment.

Sandy Cox 
Rating:
4.0

The truck box and cab had not been swept out or cleaned.

Anne McWilliams 
Rating:
1.0

They over charged my acct.

Nicole Brown 
Rating:
5.0

great job by Frasier Nursery staff (neighborhood community dealer).

Kevin Prill 
Rating:
4.0

Customer did not leave a comment.

KATIE WILLIAMS 
Rating:
5.0

This experience was frustrating because I was originally set to pick up in Gulfport and then got moved to Frasiers (who were great) but I had to drive all the way to gulfport 30 mins from my house and then find out I got switched 30 mins away and THEN 30 mins back to gulfport to pick up the fridge I was hauling. I don't like the fact that I was switched to a different location last minute and this made my experience very unpleasant.

Zachary Dail 
Rating:
5.0

Customer did not leave a comment.

Douglas Thigpen 
Rating:
5.0

Customer did not leave a comment.

Aaliyah Alexander 
Rating:
5.0

Customer did not leave a comment.

MICHAEL TRUSCOTT 
Rating:
5.0

None

Michael Massey 
Rating:
5.0

Customer did not leave a comment.

Angela Hebert 
Rating:
3.0

I asked for an appliance dolly and I did not get one which is really important when moving appliances.

trisha wehr 
Rating:
5.0

Customer did not leave a comment.

Randy Carraway 
Rating:
5.0

Customer did not leave a comment.

JAMES SACHLEBEN 
Rating:
5.0

It was agood trailer. And the retailer was excellent. They represented you in a very good way. If i was a local i would definitely go there and patronize there biz.also.

WILLIAM CORNELIU VANSPRANGE 
Rating:
5.0

Customer did not leave a comment.

Mickey Dutil 
Rating:
5.0

Customer did not leave a comment.

Kizzy Bennett 
Rating:
5.0

All was great! Thank you

CHANYA STONE 
Rating:
5.0

Customer did not leave a comment.

Cyrus Durgan 
Rating:
5.0

Customer did not leave a comment.

Gregory PLAISANCE 
Rating:
5.0

Customer did not leave a comment.

BRYAN BEGLEY 
Rating:
5.0

Customer did not leave a comment.

Ashley Lopez 
Rating:
5.0

Nothing to improve. Great all around.

Andrey A Antonyuk 
Rating:
5.0

Customer did not leave a comment.

CARMEN KEMP 
Rating:
5.0

Customer did not leave a comment.

GREGORY PERRY 
Rating:
3.0

Customer did not leave a comment.

Michelle white 
Rating:
4.0

I was overcharged. They claim I was late but I turned it in the day the contract said it was due.

EDDIE BRADLEY 
Rating:
5.0

Customer did not leave a comment.

JASON RYAN WINFIELD 
Rating:
5.0

Nothing, they were extremely knowledgeable and accommodating. Would definitely recommend this location for u haul rental needs.

CHARLOTTE BALIUS 
No reviews have been submitted for this location.

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