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Ronardo S
Customer Reviews for Frank Wilsons Equipment Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Close to home, one of the best friendliest uhauls I’ve visited. Highly recommended!
Curtis CVery professional, no negative comment, I was quite pleased with their performance.
LAVONIA LMr. Wilson was courteous and effcient in handling our needs.
Hal GFrank Wilson is just awesome, I have done business with him for several years now. Thank you Frank and the team. Kelly L. Stitzel
Kelly SThe U-Haul service reps were litterally waiting for us to arrive as the truck had a quick turnaround to another out of state location. Thery actually called us the day prior to coordinate specific tiurn in once they opened and were very effiecient at turn in processing us out with no delays. If you ever have to move/deliver to the Evans/Ft Eisenhower area highly recommend you turn the truck in at Frank Wilson's location.
Marcelo RCustomer service were outstanding, they walk you through the process, they went above and beyond to accommodate your needs, thanks for your help with the my move 😀
Donna Wkeep things as they are.
Kimberly SCustomer service was great. Truck worked good and was clean.
Shannon OGreat customer service.
LATISHA RFrank Wilson. Is a very nice man.
Tyrone BYou guys are excellent already. Great customer service, affordable pricing,great equipment. Basically covering all the right concerns most customer would have. Thank you.
reginald mGreat customer service
Veronica Sfriendly staff and very helpful
Lucky HNothing!
Priscilla DTraffic access into their corner location is a bit tricky to navigate, and street-side signage would help. But we were rewarded with truly excellent customer service. Compliments to the whole team there!
Richard DNothing
Mark BI experienced: Flawless service. Great customer care.
Denise CVery fast and very friendly staff. Super easy to rent from them. Will recommend Frank Wilson to anyone looking for a uhaul or any other equipment.
Tyler TAwesome and friendly staff - highly recommend this location!
HERBERT WEverything was great! Would recommend.
Muhamnad AGreat customer service
JIM MThe computer knowledge of returning the truck
Michael WVery friendly service!
Tammy PFrank Wilson is the most professional, efficient & outstanding agent in the business!!
James CExcellent service
Chilion BFrank was fantastic
Ginger GThe truck that was rented to me was dirty, it looked like it needed to be wiped down on the inside and was very old . After picking up my load . I couldn’t drive more than 45MPH without feeling like the truck was going to give out.The truck side mirror was broken so it was hard for me to look on the left side of me. They had newer trucks that I saw on the lot I guess I just got stuck with a junk one.
Ashley AFriendly and fast ! Thank you.
Tom SVery friendly and willing to help you out with what is needed.
David NWe chose this location because of the high ratings and that rating is well deserved. Will definitely use again if we need to rent a truck.
Scott FIf every business had their stuff together like Frank Wilson's the world would be a happier place
Edwin SEverything went smoothly and the people there were extremely helpful and professional.
Jette TFrank's and staff was very very helpful, very friendly and outgoing, they guided me through all my questions gave me all the help I needed from start to finish, definitely look forward to future business with Frank's
Tapelra MNo improvements needed at this time. Keep up the good work.
Richelle BLocation is great and staff is fantastic. I did a mobile order that did not work repeatedly... the app is terrible, but walking inside was a refreshing experience. The staff had me in and out of there efficiently. They made my day after trying to deal with the uhaul app for over an hour.
Cameron MIndividual that rented my truck had a lot of problems with the system. So I would recommend better training. A extra charge was placed on my credit card that she said could not be used that I going to have to address.
JACOB MThere was plenty of help to direct my turn-in. The staff was efficient and friendly.
Thomas SHeadlight in vehicle didn’t work. The door has issue not closing. But the location staff very friendly and nice. Great place to do business
Tyrone BGreat to meet the owner who was so kind and helpful!
filipati sExcellent customer service. Very helpful and courteous.
ROGER FThe operators of the rental company were amazing. Gave me a unit last minute so I could complete my move-in. Compassionate and understanding. 10 outta 10. Great people doing amazing work.
Cory DGreat customer service
Albert. GBetter customer service from the old man. His demeanor will drive ppl away from this nice establishment in a small town.
COURTNEY RThe two gentlemen I had the pleasure to meet yesterday were amazing. Frank’s equipment center is top notch!
Ricky BI love these folks right here!
Renoir M