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Nellian B
Customer Reviews for Flowers by Emilio
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Well was nice experience nothing I can say only that laly and gentleman that work in the flawer shop keep me informed at every minutes thank you for all
Pedro wAll is well…
Ken SHad to wait 40 minutes for owner to release the trailer to us.
Alaxandra GBest place ever the guy was very nice to me I will recommend my friends there anytime it was the best experience I ever have in my whole entire life thank you very much.
Evens MI can’t think of a thing. I forgot to pre-register online but the process was fast and friendly without that step! Great service!
Leon MThe staff was friendly and got me out of there in record time. Would rent there again.
rich pNothing, all was well. Place was very accommodating
Eric DThey were very accommodating since the neighborhood I was in had no real parking for a large truck with a car trailer attached. They let the trailer stay there with my car till the truck was returned. Thank you!
steven kThe equipment was clean overall except in the back. Apparently it wasn't returned clean the night before so there's also room for improvements in that area. The equipment was smooth running .
George Bemilio is very helpfull and professional!!!
Christian sThiz was A warm welcome greeting when I got there, very friendly and the flowers shop has very lovely arrangements too.
Olivia HHe provided great service.
Darnell GNice & professional
Ricardo VVery kind courteous and knowledgeable.
David SThe salesman was very helpful and fast.
Erica DN/A
JOHNATHAN Mgreat customer service... cool guy
Carlos ZNice touch with the Flowershop attached to the U-Haul after I was done with my rental I bought my wife some beautiful flowers every U-Haul location should be this good
EMIL RUhaul changed up my time and location the night before pickup. I got to the location and the uhaul dealer said they did not have a truck available. On the phone with uhaul for 1 hour, we went back to the location and got the same truck. Uhaul scheduling screwed up and was confusing everyone. I am never using uhaul again.
RYAN SBest U haul retail ever
Carlos GTell people the truth about mileage hire people that know how many miles it is from one place to the next
THOMAS RVery nice person deal with.
Tibor KMake sure to clean/sanitize interior. Especially during this time.
EFRAIN MServices were satisfactory
Sueling LFree coffee.! Can’t hurt .
Darius RExcelente atención y servicio saludos mi gente
angel jThe shop was closed when I went there to return around 3:00 PM today. I was not expecting this as this was Monday and was open when I picked it up in the morning. I had great difficulty in login to uhaul.com/share through my phone as my internet connection was weak. It took me around 25 min to complete the process.
INDRANEEL CGive the vehicle a full tune-up, check for any and all inconsistencies in full body of vehicle before sending a truck across country with the client.
Lucinda YI didn't use a u-haul truck
Aria MEmilio was very helpful and efficient. I highly recommend his location and look forward to visiting again in the future.
BENJAMIN EEveryone was very friendly and made the experience of moving much easier. No problems and will recommend this location to all my friends.
rochelle rI ordered and paid for a furniture dolly and blankets. I did not get them and they were not in the truck when I left with the truck. I think the young man who helped me did not know what he was supposed to do so I never got what I paid for. I called back and requested a refund and was told I would get one but never did. I won't be doing business with them again.
Latia DKeep doing the way you doing it is great thank you very much.....
rafael tGood customer service !
Carol NThe owner has 3 cats in the flower shop. I explained I was highly allergic. She asked me to wait outside and did not offer to put the cats away. Lack of consideration toward the customer.
Lourdes SThere were many problems with my UHaul. First, I rented from a place in Linden, NJ. After waiting a long time to get my rental, even though I pre-registered and pre-paid, they told me our truck was in Elizabeth!! They said UHaul should have called us the night before, but they did not. Not only was it an inconvenience, and took time away from the move we were doing, but it cost me $$ because I had to pay two car service fares. An extra $15. Someone from UHaul called me just after 10 am (my pick up time), when I was the second place, and apologized that I never got the call the night before. He said because UHaul did no deliver, I would get a $50 refund for the situation as it was your mistake. It does not seem to have been applied to my bill. An additional cost was that we ordered 10 blankets to be used and they were not available at the second place. They were at the first~ no one told us the second place was a flower shop with only one truck. So we had to spend $68 dollars to buy them from the store at the storage unit we were clearing out! All around a rough ride Can you tell me please tell me why you did not apply the $50? Thank you. Beverly Pinzon cell 917 696 4605
Beverly PI don't know where the breach in security is! But somewheres between MA location and NJ location my payment card was compromised! Nb: employee at both locations we're helpful and professional
CHIMANKPA ASuper Friendly Staff and accomodating - Great Experience
Blanca CI had to come here, because the uHaul on Sherman in Elizabeth, NJ which had scheduled my one way at 9 a.m. on 9/9 wasn't going to be ready until 10 a.m. They called me as I was standing out front waiting for them to open to tell me that. My moving schedule was pretty tight, so they found me another van available right away about 10 minutes away. When I got to the second pick up location, no one was there to help me with the uHaul and the Flower Store manager had to call someone who took ten minutes to come even though they had been told I was on the way from the Sherman location. It was not a smooth morning and I was disappointed with the logistics of it all.
Sarah BInitial request was set up by my sister Moneca Golden for a 10 FT truck and once updated it was converted to 9 ft van, unacceptable.
Doris E